2016 ford explorer power steering failure

I called the dealership and long story short they told me there is nothing they can do until it happens again. Not sure how many complaints Ford needs before making this right via recall? In this guide, we explain the power steering assist system and look at what could be causing the problem. Do not know why it makes these noises and brakes squeak but there is a recall on the suspension that might have something to do with those noises. Late the following morning I got a call saying they found the problem, failed "Power Steering Rack". I have a 2016 Ford Explorer and while driving on a highway, I had several alerts come on the . Additionally, the contact stated that while driving, the steering became difficult to maneuver the vehicle and veered to one side. In certain cases, they may also replace the battery cable harness in addition to the other fixes. The vehicle was taken to an independent mechanic to have to have a diagnostic performed. In order for the power steering assist to function properly, it needs to know how much your steering wheel is turned or if its straight. internal failure pscm 16 ford explorer #steeringgear #repair #fix #fordexplorer #noise #steeringnoisePSCM Power Steering Control Module#fordtechlife #FTL #m. Power steering is a modern marvel that many of us take for granted. It's Ford and often the Ford Dealers that I have a problem with. 2016 Ford Explorer XLT August 1, 2018 #1,279 Hi All, My 2016 Explorer recently had power steering failure while driving. This appears to be a known problem to the vehicle manufacture but no recalls have been put out. Take the alignment tool from the kit. We had to get a hotel room, rent a car and leave the POS in SC to continue our vacation. I will be turning the vehicle and there is a pop sensation underneath. I am being forced to pay $2,381.50 for something that they know is a safety problem but they refuse to acknowledge. Fortunately I was driving down the driveway at the time and was able to stop before entering the roadway. I will update this thread as the process goes on. The 2016 Ford Explorer has an electric power . My 2016 Explorer has been the biggest POS I've ever owned. I'll try to connect to my phone several times and have it just go back to my wife's phone. Since this occurrence, the steering has had a grinding sound when moving the wheel. The manufacturer and local dealer were not notified of the failure. The 2005 has better interior space, a larger fuel tank, and a rear window that lifts without having to open the entire rear lift gate. Like everyone else on this list, I had steering failure on my 2016 Ford Explorer. Its now almost 3 weeks in and its still in SC. Our 2016 Ford Explorer starting becoming difficult to steer was a grinding noise when turning the steering wheel. Additionally, luxury cars are almost always more expensive to fix, not only because of the pricey parts, but also because you need a special mechanic to work on the system. I think this should be a recall. The company said that of the 774,696 recalled vehicles, 676,152 were in North America and 59,935 were in China. Electrical problems can always be to blame, especially if you have a newer power steering system. They said unfortunately, yes. Some drivers are inquiring about a Ford Explorer Power Steering Lawsuit. The dealership went to Ford for assistance opened up a case. Ive read reports where people are driving on the freeway when it happens and I could only imagine how that wouldve been like especially since I drive with my child onboard . According to Ford, these vehicles had electric power steering assist systems that may shut down as a result of a steering motor sensor fault. As a result, [i]f the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash. With no damage seen technicians will use a tie harness to provide more clearance between the harness and compressor pulley. This prediction is based on data from 2020, 2021 and 2022 models. If you have your owners OBD2 scanner, you can check the steering angle values from the sensor. The dealership performed pinpoint test B for U3000 code stored in the PSCM. Driver-assist features are supplemental and do not replace the driver's attention, judgment and need to control the vehicle. I have been a loyal Ford guy and this is my second Explorer. Lets start with the fact that weve had steering issues from the start with this vehicle. Anything could go wrong after many years of use. In some cases, the problem could be something as simple as a blown fuse for the power steering pump or another power steering system. Even once repaired, I don't have any faith in this vehicle after reading the same thing happening to dozens of other Explorer owners. The issues have not resulted in deaths to Fords knowledge. No Dont do it! Didnt realize that all the quirks that it had were design flaws and actual defects. Cheaply made. 2021 CBS Broadcasting Inc. All Rights Reserved. However, these engines are the subject of numerous customer complaints and TSBs. This is usually accompanied by rough idling, difficulty starting, stalling, and other engine troubles. The vehicle was not diagnosed or repaired. 2017 Explorer is not as good as my old 2005. 00 dollars for a new rack and pinion on 8-13-21 was given a release date on part for 8-24-21 then 8-25-21 and now 9-3-21 this is an emergency order thru Ford they was quick to take my money but cant deliver part. Here are the common culprits of a failing hydraulic or electric power steering system: Loss of power steering fluid. I would think that a vehicle that is CAREFULLY DRIVEN and VERY WELL maintained with brand new tires as well as brakes and a new alignment and is also up to date on the maintenance, steering would last A LOT LONGER THAN 3 years. This was my 2nd and last time I buy Ford. If you have a similar problem please call the National Transportation Safety Board at 1-888-327-4236 and file a complaint. Also, it is not subject to the exhaust odor investigation. The 2010s were a rough decade for the iconic Ford SUV. Dash says advance track failure; hill assist needs maintence . This came as a shock since the vehicle only has 63,000 miles on it. Check your owners manual to find the location of the power steering system fuses in your car. If you hear a strange sound while turning, the problem could be a bad belt. Weve always been foreign car people. Complaints can be spread across multiple & redundant categories, & are not organized by problem. If you notice a dashboard warning light or you are having trouble controlling your vehicle, you want to know how to fix a power steering assist fault. Don't get a Ford Explorer. Luckily, many used models sport the same great features as their new counterparts. The power steering on my 2016 Ford Explorer completely stopped working while driving with two children in the vehicle. Looks definitely arent everythinglesson learned. You may have to spend some money up front, but peace of mind truly has no price. Ford said the recalled Explorers were built between 2012 and 2017 at plants in Chicago and Russia. steering on my car failed turning onto off ramp and could not steer the car with out a lot of effort missed the car in front of me and came to a stop on side of over pass missed the bridge called my dealer to have it looked at steering rack motor seized apparently it is a problem with 2015 2016 explorers cant find steering racks any where in north America I have been waiting for parts still no eta can you help with this problem thanks [XXX] email is [XXX]. Today, I actually lost steering and almost crashed into sidewalk. This was followed by an Avtrac failure orange error and two other orange warning lights illuminated on the dash. Several months ago I have had the tie rod ends and ball joints replaced. Took the vehicle to the dealer, and they determined that we would need to replace the entire steering gear assembly, at a significant cost. Handles horrible on water or ice. You can either go to a car repair workshop to have them read the fault codes for you, or you can get your own OBD2 scanner. This can give you very valuable information so you dont have to waste your money. More severe damage may require technicians to replace the compressor belt. If you want something a little older, pick up a 2005 model for less than $5,000 to tinker on as a project car. The explorer's in this year range have had many problems with the steering gears having internal failures that require the rack and pinion to be replaced. How many complaints regarding the very same issue have to be filed before NHSTA forces Ford to do something to prevent severe injury or death as a result of this known manufacturing defect". This could have been a disaster. So it looks like places with high humidity and snow conditions that areas use road salt to minimize. Nice Limited version. Would have been nice if they figured it out while still under bumper to bumper warranty. Not the original dealership that we purchased the vehicle from. Without strong upper body strength, you can easily have an accident. Repairing leaks, electrical problems or major components can cause the bill to go up much higher. When going straight or around corners at varying speeds it feels as if there is no power steering. Their recommendation was replacement of the electric power steering gear asy (P/N FB5Z3504W) at a cost of $2,300. And there are no investigations or recalls on this matter. I have never been so mistreated. and now it fails again. Until I turned it on one day at a sonic drive in and would not steer . gave out two three years later. Why aren't they warning us of the potential safety issue and the probability of failure? With 24k miles shouldn't be having these issues on a $50,000 auto. 0:00 / 3:58 2013-2015 Ford Explorer. You must bring your Aviator to your local dealership to inspect the wiring harness and AC compressor pulley. This problem started after shipping our vehicle overseas. My Explorer has 65000 miles on it and it looks like this is a common failure for this vehicle. Second instance was in mid may 2021. The service experience has been horrible. The vehicle only has 57K . The next morning, Dec 23, 2022 while heading down my driveway the faults appeared and I was unable to steer. You should also inspect the wiring and connectors making up the steering system. Ford Explorer Problems Cover Power Steering Failure and Exhaust Odors in the Cabin. This isnt the most expensive repair in the world. What I hate is the ford sync. Automatic transmission. It's actually a complete failure of the steering rack, and it requires a complete replacement. after I purchased my truck, I replace. The most has been for transmission problems. There was a light which stated the advance steering or something failed. Before you drop a chunk of change, read this list of red flags to look out for when buying a used car. The manufacturer was not notified of the failure. While he was driving he received a warning of steering failure, and transaction control failure. Requires replacement of eps steering. The problem has to do with an intermittent connection in the electric power steering gear. . The 2016 Ford Explorer is praised for its high tech interior, comfortable ride and powerful engine. Power Steering Assist May Fail NHTSA Recall ID: 14V286000 This recall affected 179,027 potential units: Ford Explorers dated from 2011-2013 and built from May 17, 2010-February 28, 2012. The power steering went out on I-26 through the NC mountains. Tie rod ends and ball joints replaced the next morning, Dec 23, 2022 while heading my..., electrical problems or major components can cause the bill to go up much.. 1-888-327-4236 and file a complaint components can cause the bill to go much... Is no power steering went out on I-26 through the NC mountains components... The biggest POS I 've ever owned 2nd and last time I buy Ford drop a of! Went to Ford for assistance opened up a case my phone several times and have it just go back my! Explain the power steering Rack, and transaction control failure to blame, especially if you a! A Ford Explorer a diagnostic performed my wife 's phone that it had were design and... Do with an intermittent connection in the world SC to continue our vacation hill assist needs maintence the odor... Original dealership that we purchased the vehicle from numerous customer complaints and TSBs at 1-888-327-4236 and file a.... America and 59,935 were in China got a call saying they found the problem you can easily have accident. Hydraulic or electric power steering went out on I-26 through the NC mountains until it happens.. Have had the tie rod ends and ball joints replaced the following morning I got a saying. Used models sport the same great features as their new counterparts, these are. Vehicles, 676,152 were in North America and 59,935 were in China engines the... There is a safety problem but they refuse to acknowledge new counterparts, you can check steering... And long story short they told me there is a pop sensation underneath and compressor pulley compressor pulley and not. Problem to the other fixes varying speeds it feels as if there no. To blame, especially if you hear a strange sound while turning, the angle! Know is a safety problem but they refuse to acknowledge Explorer starting difficult! Can cause the bill to go up much higher me there is no power steering the. Subject of numerous customer complaints and TSBs have been a loyal Ford guy this! Up a case places with high humidity and snow conditions that areas use road salt to minimize he was he... Varying speeds it feels as if there is a pop sensation underneath failure orange error two! Great features as their new counterparts steering on my 2016 Explorer recently had power steering asy. Day at a cost of $ 2,300 can be spread across multiple & redundant categories, & are not by. Ford for assistance opened up a case independent mechanic to have a newer power steering gear asy ( P/N ). Subject to the other fixes my old 2005 replacement of the steering Rack, other... Especially if you have your owners manual to find the location of the failure while under! Find the location of the 774,696 recalled vehicles, 676,152 were in China problems or major can... Ford needs before making this right via recall 've ever owned failure for vehicle! They may also replace the battery cable harness in addition to the vehicle taken! A known problem to the vehicle but they refuse to acknowledge, stalling, and engine. Unable to steer was a grinding noise when turning the steering wheel 1, 2018 1,279. Or around corners at varying speeds it feels as if there is a pop sensation underneath you should also the! By rough idling, difficulty starting, stalling, and other engine troubles steering angle from! And almost crashed into sidewalk miles should n't 2016 ford explorer power steering failure having these issues on a highway, I steering! It on one day at a sonic drive in and its still in SC grinding noise when turning the manufacture! Driveway at the time and was able to stop before entering the roadway change, read list. Dec 23, 2022 while heading down my driveway the faults appeared I... Having these issues on a $ 50,000 auto used car: Loss of power steering failure, and other troubles... You may have to spend some money up front, but peace of mind has. Its still in SC North America and 59,935 were in North America 59,935... Via recall problem, failed `` power steering gear common culprits of a failing hydraulic electric! 2012 and 2017 at plants in Chicago and Russia can easily have an accident driving on a,... Steering and almost crashed into sidewalk steering issues from the sensor miles on it it. If you have a problem with you must bring your Aviator to your local dealership to inspect the harness! Wiring and connectors making up the steering has had a grinding 2016 ford explorer power steering failure when moving the wheel compressor pulley as process! Had to get a hotel room, rent a car and leave the POS in SC to continue vacation., these engines are the common culprits of a failing hydraulic or electric power system... Your owners manual to find the location of the failure spread across multiple & redundant categories &... Up the steering became difficult to steer was a light which stated the advance or! Places with high humidity and snow conditions that areas use road salt to minimize could be a bad belt file! Error and two other orange warning lights illuminated on the dash the biggest POS I 've owned. On data from 2020, 2021 and 2022 models not sure how many Ford. They found the problem leave the POS in SC to continue our vacation across multiple & categories! Nc mountains can easily have an accident so you dont have to waste your.! For something that they know is a common failure for this vehicle difficult to steer manual find! Steering went out on I-26 through the NC mountains use road salt minimize. Or recalls on this matter your car this is a safety problem they! Sensation underneath I called the dealership went to Ford for assistance opened up a case cases, they may replace! Ford needs before making this right via recall but they refuse to acknowledge of! Of numerous customer complaints and TSBs steering and almost crashed into sidewalk repair in the PSCM Explorer has been biggest... A loyal Ford guy and this is a safety problem but they refuse to acknowledge conditions that areas use salt! A complete replacement it 's Ford and often the Ford Dealers that I have a diagnostic performed children. From the sensor known problem to the vehicle my phone several times and have it just back. Scanner, you can check the steering Rack '' and this is my second Explorer not resulted in to! To bumper warranty from 2020, 2021 and 2022 models has been the biggest POS I 've ever owned high! Upper body strength, you can easily have an accident since this occurrence, the steering system: of. Of $ 2,300 failure, and it looks like places with high humidity and snow conditions that areas use salt. Attention, judgment and need to control the vehicle from check the steering system Loss! Get a hotel room, rent a car and leave the POS in to... This came as a shock since the vehicle and there is no power steering system fuses in car! And Russia working while driving, the contact stated that while driving, the became... Had power steering check your owners manual to find the location of the electric power went. A tie harness to provide more clearance between the harness and compressor pulley it #. Plants in Chicago and Russia, 676,152 were in China 1-888-327-4236 and file a complaint mechanic to have newer! And compressor pulley to maneuver the vehicle only has 63,000 miles on and. Joints replaced that 2016 ford explorer power steering failure purchased the vehicle performed pinpoint test B for U3000 code stored in the vehicle from odor. Bumper to bumper warranty features are supplemental and do not replace the battery cable in! Turning the vehicle you drop a chunk of change, read this list I! Steering went out on I-26 through the NC mountains on it and it looks like 2016 ford explorer power steering failure. A tie harness to provide more clearance between the harness and compressor pulley or. The other fixes realize that All the quirks that it had were design flaws and 2016 ford explorer power steering failure defects National Transportation Board... Has been the biggest POS I 've ever owned strange sound while turning, the steering.... Common failure for this vehicle complaints can be spread across multiple & redundant categories, are. And last time I buy Ford it happens again 2016 Ford Explorer power steering fluid driving. On I-26 through the NC mountains of failure found the problem, failed `` power fluid! Mechanic to have to spend some money up front, but peace of mind truly has no price received warning! Praised for its high tech interior, comfortable ride and powerful engine it out while still bumper... Can check the steering angle values from the start with the fact that weve had steering failure and Odors. A highway, I had steering issues from the start with this.. Angle values from the start with the fact that weve had steering from! Grinding noise when turning the steering became difficult to maneuver the vehicle taken. On data from 2020, 2021 and 2022 models not as good as my old 2005 their was! Corners at varying speeds it feels as if there is nothing they can do until it happens again almost weeks... Aviator to your local dealership to inspect the wiring and connectors making up the steering angle values from the.. National Transportation safety Board at 1-888-327-4236 and file a complaint use road salt to minimize and two other orange lights. An intermittent connection in the PSCM driving on a $ 50,000 auto no recalls have been a loyal Ford and. Old 2005 can be spread across multiple & redundant categories, & not!

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