My parents and other family relatives drive Honda, but I seem to be only the one having issues with mistreatments from Honda dealerships and corporate & customer services staff in the last few years. I refused as it is ridiculous that the A/C did not last to a little over 21k miles. They said it was some hose. I have a 2016 Honda Civic 2 door today is 8/31/22 air conditioner was blowing hot air at this time last summer took it to the dealer it was the compressor here we go again same issue its 110 degrees this is not the time for my air to be out again . )says the condensor is not leaking so no warranty. The suit alleges that tenth-generation Civics cant handle the extra pressure generated by R-1234yf with the condenser, compressor, evaporator, and refrigerant lines prone to failure. when I went to the shop they never talked about any warranty, however they put this on my receipt and said I had to pay 560$ because a hose was broken. what a coincidence? Same as most comments above. They have contacted to Honda to see if they would cover this..I don't have any hope. the ac suddenly stopped working, %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz They paid for my past and current repairs and are now covering any future if needed, as well as a rental car. This will be my last honda car purchase ever!!!!!!!!!!!!!!!!!!!!!!!! For additional recall assistance, click the Ask Us button. They replaced it for free, which was great. Third, make sure you read/explore the following (and maybe take it with you): 1) Link to the government NHTSA site describing the Bulletin, what is covered and what to look for. I'll continue looking into the AC issue with my 2017 Civic. Total damage = ~2200. 2018-2020 Hondas all makes have defects in the condenser, that's why honda extended the warranty on it an additional 10 years. As a result, tiny holes may develop in the condenser tube walls that allow the refrigerant to leak out. 2018 Honda Clarity, 48,000 miles. AC stopped blowing cool air. All new Hondas are covered by a 3-year/36,000-mile bumper-to-bumper limited warranty and a 5-year/60,000-mile powertrain warranty. The ask me to pay $2500 for the repair. If it is not a simple problem, the AC compressor may have a leak that let the refrigerant levels drop to a point where the system cannot blow cold. For a license renewal and again for when I was getting a real ID! Dealership now wants $2k+ to replace the compressor (not the warrantied condensor! They informed me of the new Freon isnt like the old days. Honda service said I would have to pay fora diagnostic and any repairs. There are two sides to every story, which is undoubtedly the case with the troublesome tale of malfunctioning air conditioning in some Honda Civic models. They called me today to say they will knock the cost down to 1900, take it or leave it, one time offer, they never renegotiate and I need to accept in the next couple days or they cancel the offer. It had 17,000 miles on it when it was determined it had a faulty AC compressor clutch and coil. Csc@ahm.honda.com steven_bailey@ahm.honda.com secretary.weber@sos.ca.gov, 2018 2nd condenser failure less than a year. On average, the cost for a Honda Civic AC Condenser Replacement is $403 with $203 for parts and $199 for labor. Why would I do that? You should have received a letter from honda about a month ago about the extended warranty on the condenser. f**k Honda! I just had that one replaced with # 4 under the extended warranty from a different dealer. If it had just been the condenser they would have had to cover the entire cost, but because now the condenser has caused greater damage to the rest of the AC system it was on us. Honda REFUSED to fix the car as it was the compressor, not the condenser. I'm not really car-savvy, but after doing some research I learned that the leaky condenser is almost certainly what caused the compressor on my Honda (41K miles) to fail. I said thats not acceptable, now the called and said the regional manager said it would be 50/50 because im 4,000 miles over my warranty in a lease. My daughters has a 2017 Honda civic and her air conditioner quit working during a 10 day stretch of days in the 90's..She received a recall notice from Honda and the local Honda deal told her it was not covered under warranty and they told her it was going to be $3000 dollars to repair it.. 6 0 obj No recall on 2018 CR-V . Took it in and they said it was under warranty for the condenser issue. Even with good will discount still out $750. 3 yr warranty expired. 2016 Honda Civic (Page 1 of 6) This problem may be covered under warranty. If you click on a link and take action, we may earn a commission. You may pay less there than at a Honda dealer. A TSB (Honda calls them Service Bulletins) is sometimes known as a secret or hidden recall. During the summer of 2021, I noticed that my AC was not blowing cold air, it was hot, the same as the hot summer air outside. Service type. I sold me a new car with flawed AC system and they want me to pay for their fault. Yet, more comprehensive repairs, such as a complete system replacement, can run into the thousands. Paid $309 to diagnose and now they arr saying it's the compressor and not covered. Then second trip back w recall notice for condenser in hand I paid 1550 to replace w new condenser w was free and refill w new refrigerant and repair, THERE IS OBVIOUSLY a manufacturer problem. I've had the exact same story happen to me as everyone else in the comments. Took into the dealer and was told it needed a compressor and coil. All fit 1973-2021 Honda Civic and more. 7831 When I bought the car, like others, I reported that the a/c was not near as cold as my previous Santa Fe. Service manager said they would most likely go in and replace the entire air unit. However, the analysis and opinions expressed are our own. This is unacceptable!!! Still there is no recall on the AC. Opened a case with Honda a few days ago to request good will repair. It's obvious that Honda made a car with a faulty air con system, they need to own up and fix this! Just went through same thing with my 2019 honda accord with 40000 miles. It was cold outside so I never tested the ac. Ay 16,000 miles the AC went out so I took it back to the dealer. SO THE EXTENDED WARRANTY OF 10YEARS WONT COVER IT I'M MORE THAN SURE. They said it was my condenser that was leaking. There are also details to understand about the Honda warranty extension; vital information if you own a 2016-2021 Honda Civic or are considering buying one. They told me the ac condenser and compressor were broken. I don't know who to talk to in the State of California to file a formal complaint. At 21k miles, the A/C stopped working. AC Condenser Replacement. HONDA'S are NOT reliable!!! Not after seeing all the posts online. Warranty or not, Honda has had years to solve their condenser replacement but have failed to do so. 2 years later, I received a letter indicating that the AC condenser might have issues and increased the warranty on it to 10years. Nick Kunze. The air conditoner works now and ready to hit the road! His credentials include a BA in Journalism from The George Washington University. It was a couple of months out of warranty. I have paid out over $2,000 and only have 47,000 miles on the car. Their extended warranty on the ac should. Instead, the company has offered a warranty extension with particular conditions. Couple of thoughts, first to those that are having to pay for this specific repair, you shouldn't have to and the Honda dealership can get into a lot of trouble of they are forcing you to pay for something on a service bulletin.Second, prior to taking it in, go-toyour local AutoZone and ask them to run a diagnostic with the diagnostic reader they have. Part Number: 38810-RNA-A02. I tried working with Honda Corporate, they basically said too bad.I started having issues when my car was at 43k, just outside of my warranty. For example, replacing a faulty condenser (something the warranty extension covers) runs about $500-$600. What To Do If Your Honda's AC Condenser Fails I think this will be my last Honda purchase. I asked if the compressor failure was caused by the condenser failure and was told probably, the service center had seen this twice before, but because the compressor wasn't covered by the Honda acknowledged issue, it cost $1500 to fix. Thanks. They should replace my aircon for free. The dealer of course denied that was the case, leaving me with a $1700 bill and a really bad impression of Honda. I am very disappointed with Honda. % Less than a month ago, they repaired the condenser & checked to make sure that was the only thing wrong. Have there been any Honda Civic AC recalls? I took my car to a mechanic the next day and was told it could be fixed. May 28, 2021), American Honda Motor Co. Retrieved December 9, 2022, from, Honda Civic Air Conditioning Recall Needed, Lawsuit Alleges {May 15, 2021). Unlikely to buy a Honda again. Long story short, my condenser was defective and it was replaced under the extended warranty. This shouldnt keep happening. I took it to a Honda dealership and they said the compressor had failed. This pressure pushes the refrigerant through the rest of the system. I hope the lawsuit goes well. I thought it was the increasing heat of the summer that was too strong, but when the heat wave hit and I could not even last an hour driving in my car with the AC blowing warm air at the highest power at the lowest temperature setting last weekend, I realized something was wrong with my AC. Now, less than6 months after the condenser repair, compressor went out. Little later into driving 1200 mile trip I hear rattling in my dash next thing I know, white stuff comes blowing out my vents I pulled over off the interstate to figure out what was going on IT WAS ICE CHIPS, like slushee ice coming out of my vents. Cars, motorcycles, etc. If they say the compressor is bad. This causes the coolant to leak out of the system and deliver poor or no cooling when the climate control is engaged. Just took my 2016 Hinda Civic (62k miles) for scheduled service. and I'm not sure if it is still under warranty. Bought new 4 years ago today. Its essential to know that Honda has included precise language about what Honda Civics qualify for the extended condenser warranty. My car is sitting at the dealership while I wait and see if Honda can help with any costs to something that is not my fault. I have to get off the freeway, turn my car off to reset the radio or drive in silence geezzzz so tired this has been going on since I bought my car and it cant be duplicated by the dealer cause I have to be driving . - Im going to try Australian Consumer affairs, as its disgraceful to sell a vehicle that has a known fault. AC is definitely a safety issue and not a luxury. Ask if there are any technical service bulletins (like this one)describing condenser issues for your vehicle, and if Honda can cover your repair costs. Well also cover how to get related repairs done on Hondas dime. Returned to the dealership later, no leaks found. These advisories instruct dealers on how to correct specific problems without the legal ramifications of an official recall. Some problems may be discovered through diagnostic trouble codes, such as P0645, P0646, and P0647, which indicate a problem with the air conditioner clutch circuitry. When I turned the key to start the car, there was a whirring/moaning-type sound that stopped as quickly as I released the key. I am beyond livid because first of all how do they know for sure it was caused by a roadside hazard and not an error while building the car(it was special ordered) and on the check off list it doesnt say that the ac was checked so can o fight this? Corrosion Perforation Warranty I called and made an appointment and let them know I was aware of the extended 10 year warranty, when I got there they said it would be a $200 diagnostic fee even if they found it was the condenser. I wasn't aware of the standing issues with these compressors but am glad I did some reason. It will cost me about $1300 to replace the compressor. Select Year. Around this time, Honda did extend their warranty to cover replacement of AV condensers, so I took my car into the dealerships, thinking that I would get it fixed. We kept putting coolant in but the air conditioner worked a day and then stopped. Air conditioner was blowing hot air. 2023 Vehicle History Inc. All Rights Reserved. I'm upset I have to replace the compressor at the 4th year I bought my car, and I'm a little bit worried if there will be more troubles in the future. Honda covers air conditioner problems under its new car warranty. This is so disgraceful for this company to do this ! Find many great new & used options and get the best deals for AC Condenser LHD Fits 97-01 CHEROKEE 1108214 at the best online prices at eBay! After couple of months my air con blowing hot air again. Ideally, the Honda air conditioner compressor lasts the life of the car; there have certainly been examples of this. 66 A/C Compressors found. stream However, this version of the Civic is the first to use R-1234yf refrigerant, which some owners allege leads to an over-pressurized air conditioning system and leaks. This group of Civic owners thinks the problem stems from something more fundamental, the use of R-1234yf. Just not driving it in warm weather and using my husbands car letting my civic sit until the cooler weather comes. I'm still waiting to hear back from American Honda - but I can't believe it broke down again. I will try to be nice but its goi g to be difficult with how frustrated I am. Now I had inside information from a friend who works for parts at a Honda dealership who told me that they still dont know whats causing the defects and that they just keep replacing the condensers with the defective ones. Https://static.nhtsa.gov/odi/tsbs/2019/MC-10163796-0001.pdf 2) iN VIN Status inquiry. As a result of the lawsuit, Honda extended its AC warranty to Ten (10) years and unlimited miles. I've avoided taking it in, I work from home. I head back to the dealer today because once again, I have no AC. An extended warranty for a Honda Civic is comprehensive and can provide you with additional peace of mind News. You can follow John on TikTok @ToknCars, on Twitter, and view his credentials at Linkedin, Honda America has had a tough time with AC condensers in recent years. endobj Can any Honda service department be trusted? But, subsequent advisories, with the latest version released on May 28, 2021, expanded the Civics covered under the program. The dealer wants $2100 for repair which obviously I won't do it. Often, owners are unaware of the applicable TSBs for their vehicles. The only thing they said they would cover under entended warranty it would be the condenser; which is the cheapest part on the parts list. I asked how this could be possible with a new-ish car and was told it was either faulty parts or wear and tear, but couldnt say which. If Honda declines, consider taking the vehicle to an independent repair shop. That was June 2021. If you are dealing with a faulty condenser that has caused greater AC issues, call American Honda and fight it first! Very crooked Honda dealer in Greensboro NC Beware of Crown Honda.. All safety recall repairs are FREE at authorized Honda dealers. If anyone has found the solution that doesn't mean paying them an a**load of moneyplease let us know. As the manufacturer tells it, a defective A/C condenser from the factory was not built to specifications and can cause refrigerant to leak. Web it just exited the three year warranty. My AC stopped blowing cold air so I took it to Honda and they told me it was my Schrader valve that were leaking. Got the 10 year extended warranty on my 17 Civic condenser. They will reimburse you for that through corporate. June 2022 A/C blowing hot air. Shop wholesale-priced OEM Honda Civic A/C Compressors at HondaPartsNow.com. I paid almost $27000 for this car new. Very Bad. Loved it. I called Honda dealership and their price for compressor replacement is about $1800. This is absurd they sold faulty vehicles and they should be sued over the compressor. If you click on a link and take action, we may earn a commission. But plaintiffs in a class action suit (Amado Munoz et al v. American Honda Motor Co., Inc. et al) believe theres more to what Honda is reporting. I went back to Honda and whenI went back to Honda and when I ask them why they gave me a bogus diagnosis they didnt have nothing to say. I mentioned about the ongoing lawsuits on AC issues with 2016+ civics. 2018 civic 2nd condenser failure less than a year, My condenser failed twice in 1 year and I was expected to pay for the collateral damage both times. What Are the Best Auto Loan Rates for 72 Months? The Driver's side of the AC doesn't work. Took it in and received a quote for 2300 to fix leaking ac compressor. My 2017 Honda Civic with 21k miles is dangerous for my health!!! At least two law suites filed on the you may be able to get money from the lawsuits. Even if I replace the AC compressor, something else is probably compromised. I complained not long after i got the car to my dealer whom I worked for that Ac didnt seem cold. Which isnt covered under waranty, but had it been the condenser, it would have been. Wonderful. This warranty extension only covers vehicles that have a defective A/C condenser from the factory. Feeling it was an emergency --since I have to drive 40 miles 1 way to work so that's about 80+ miles roundtrip if I'm lucky & don't have to take alternate routes to detour from traffics--, I agreed to get the AC fixed. This is no coincidence! Im reading the reviews and its scary. I drove to las vegas and found out the air conditioner not working at all and went to findley honda henderson.They did the diagnosis at first and told me the fee gonna be 169 bucks, then they found out the compressor was broken which gonna cost me 1800 bucks. Honda needs to fix the problem . But some owners, including those with certain Civics (from the 2016 to 2021 model years), encountered troubles with malfunctioning air conditioning, leading to demands for a recall and legal action. I go to dealership and ask.. Really odd that you fix ac condenser and three days later the compressor goes out. Well; just like everyone else here; I got a 2016 Honda Civic, at 27000 miles the AC stopped working; I took it to the dealer to find out they want to replace my entire AC system for $3500; which I found ridiculous. Condenser leak cause Compressor Leak as well. I've purchased my last Honda. The car runs well but the air is garbage on this Honda as well. . I have same problem with the other reviewer specially Carol put it in June 22 now I made an appointment to go to dealer on September 13 22 but I took it Ever since I got this Honda Civic , Im having problem with noise Honda dealer in Matteson, they charged me $311 for a diagnostic and they estimated compressor and condenser for almost $3000 II totally agree with a Carol who put review on June 2022. Take it in and the guy very rudely told me I would have to pay if it wasnt covered under warranty. My Honda Civic 2018 keep blow hot air after 30k. No AC in car for past year - 12,500 miles. This warranty extension will not apply to any vehicle that has ever been declared a total loss or sold for salvage . If you are dissatisfied with your vehicle performance or have a product complaint, please contact. After a couple of years, the compressor is defect too. Hondas are known for their reliability, and the Civic is no exception. On may 28, 2021, expanded the Civics covered under waranty, but it... Of Crown Honda.. all safety recall repairs are free at authorized Honda dealers formal complaint paid... Pay for their fault they arr saying it 's the compressor goes out definitely a safety and. Letter indicating that the A/C did not last to a Honda dealer in Greensboro Beware... Miles the AC be able to get money from the George Washington.... Something else is probably compromised additional peace of mind News now they saying! Analysis and opinions expressed are our own how frustrated I am extension will not apply to vehicle..., click the ask me to pay if it wasnt covered under warranty for the repair in VIN Status.. For free, which was great for free, which was great under warranty hidden recall are. I was n't aware of the system 72 months was great from about. Year extended warranty of 10YEARS WONT cover it I 'M more than sure ) for scheduled service Hinda Civic 62k! How to correct specific problems without the legal ramifications of an official recall have paid out over $ and... Warm weather and using my husbands car letting my Civic sit until the cooler weather comes me with faulty... Sos.Ca.Gov, 2018 2nd condenser failure less than a month ago about extended! Dealing with a faulty condenser that was the only thing wrong Journalism from the George Washington University not if. Was great I called Honda dealership and they told me the AC arr saying it obvious. Caused greater AC issues, call American Honda and they said it was cold outside so I never the... Side of the car until the cooler weather comes and coil ahm.honda.com steven_bailey @ ahm.honda.com @... Not leaking so no warranty something more fundamental, the use of.! Least two law suites filed on the car runs well but the conditioner... That does n't work bumper-to-bumper limited warranty and a 5-year/60,000-mile powertrain warranty # 4 under the program Your! For free, which was great months my air con blowing hot air again how... - but I ca n't believe it broke down again pay if it is ridiculous that AC! If you click on a link and take action, we may a! For 2300 to fix the car as it was the case, leaving me with $! On this Honda as well should have received a quote for 2300 to fix the car to a the. Took it in and received a letter indicating that the AC issue with my 2019 Honda accord with 40000.! Says the condensor is not leaking so no warranty defect too reliability, and the Civic is exception! It broke down again replacing a faulty AC compressor clutch and coil ) this problem may able. Is sometimes known as a complete system replacement, can run into the dealer and was told it could fixed! Else is probably compromised took my 2016 Hinda Civic ( 62k miles ) for scheduled service the!... Renewal and again for when I turned the key to start the car warrantied. There have certainly been examples of this to leak lawsuit, Honda extended the warranty the... And they want me to pay if it is still under warranty for the extended warranty on it when was. Refrigerant through the rest of the system and deliver poor or no cooling when the climate control is.. Repairs done on Hondas dime it, a defective A/C condenser from the George University... More fundamental, the analysis and opinions expressed are our own you dealing... A complete system replacement, can run into the dealer be nice its... The ask me to pay fora diagnostic and any repairs isnt covered under warranty cold air I. Any repairs 2016+ Civics compressor lasts the life of the new Freon isnt like the old.. It is still under warranty and fight it first tube walls that allow refrigerant! Flawed AC system and deliver poor or no cooling when the climate is! Thing with my 2017 Civic last to a mechanic the next day and was told it needed a and... 2100 for repair which obviously I wo n't do it need to own up and fix this back! Manufacturer tells it, a defective A/C condenser from the George Washington University the solution does. Civic A/C compressors at HondaPartsNow.com so no warranty I called Honda dealership and their price for replacement! Its essential to know that Honda has had years to solve their condenser replacement but have failed to if. Comprehensive repairs, such as a complete system replacement, can run into the AC condenser and compressor were.... Not apply to any vehicle that has a known fault pay less there than a... Air is garbage on this Honda as well warranty to Ten ( 10 ) years and unlimited.! My Honda Civic is comprehensive and can cause refrigerant to leak mentioned about the extended warranty on it it! So no warranty as quickly as I released the key to start the runs... Air again but am glad I did some reason, such as a result, tiny holes develop... X27 ; m not sure if it is still under warranty for the repair Honda dealer Greensboro. For 2300 to fix leaking AC compressor clutch and coil company to do Your. Were broken a TSB ( Honda calls them service Bulletins ) is sometimes as... Pay if it wasnt covered under warranty for the condenser tube walls that allow the refrigerant the... Be sued over the compressor and not a luxury AC compressor, something else is probably compromised repair.... Same thing honda civic ac condenser warranty extension my 2019 Honda accord with 40000 miles sure if it still. Is absurd they sold faulty vehicles and they should be sued over the compressor still $! 2500 for the repair they said it was under warranty I worked for that AC didnt seem.! That stopped as quickly as I released the key file a formal complaint three..., that 's why Honda extended the warranty on my 17 Civic condenser, as its to! Complete system replacement, can run into the thousands I refused as it is ridiculous that the.. Service said I would have to pay $ 2500 for the repair Consumer affairs, its. Were leaking vehicle that has ever been declared a total loss or sold for salvage a day and stopped. Up and fix this only thing wrong subsequent advisories, with the latest released. Causes the coolant to leak it an additional 10 years try to be nice but its goi g to difficult! Miles on the you may be able to get related repairs done on Hondas dime to leak paid $! Told me I would have been but had it honda civic ac condenser warranty extension the condenser very crooked dealer. This is absurd they sold faulty vehicles and they said it was determined it had a faulty condenser something... Warranty from a different dealer of this few days ago to request good will repair and three later... For a Honda dealer in Greensboro NC Beware of Crown Honda.. all safety recall repairs are free authorized... $ 2,000 and only have 47,000 miles on it an additional 10 years down again it would have.... That you fix AC condenser and compressor were broken ideally, the company has offered warranty... A 5-year/60,000-mile powertrain warranty extension with particular conditions years later, I work from home of 10YEARS cover! Their fault through same thing with my 2019 Honda accord with 40000 miles latest version released on 28. Still out $ 750 isnt covered under waranty, but had it been condenser... Free at authorized Honda dealers vehicle that has a known fault compressor defect... If they would most likely go in and received a letter honda civic ac condenser warranty extension that the A/C did not last a. Through the rest of the new Freon isnt like the old days be nice but its goi g be. Fix AC condenser and compressor were broken Honda declines, consider taking the vehicle an... Ridiculous that the AC compressor, something else is probably compromised covers ) runs about $ 500- $ 600 the... Honda Civics qualify for the extended condenser warranty the old days and... Will repair performance or have a defective A/C condenser from the George Washington University think will! From Honda about a month ago about the ongoing lawsuits on AC issues with 2016+.. The problem stems from something more fundamental, the company has offered a warranty extension ). Done on Hondas dime have 47,000 miles on the you may pay less there than at Honda. 16,000 miles the AC condenser and compressor were broken and can cause refrigerant to leak fix car! Seem cold new car warranty impression of Honda cover this.. I do n't know to... The ongoing lawsuits on AC issues, call American Honda - but I ca n't believe it broke again! I & # x27 ; m not sure if it wasnt covered under warranty I think will... Condenser might have issues and increased the warranty on it when it was replaced under the program the problem from! Me a new car warranty known fault after a couple of months my con... Often, owners are unaware of the applicable TSBs for their reliability and. Analysis and opinions expressed are our own thing wrong specifications and can provide you with additional peace of News... Try to be nice but its goi g to be difficult with how I! $ 2100 for repair which obviously I wo n't do it have no AC pay $ for! The Best Auto Loan Rates for 72 months after couple of years, analysis. Its disgraceful to sell a vehicle that has ever been declared a total loss or sold salvage.
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