Learn about how to book a passport appointment. portion of the Post Office This form allows you to fill in as many details as you can about the package that has gone missing. Wondering what my chances are of ever recovering something. Postal Service stopped delivering mail. Typically packages are returned within seven days. Occupation Code: 2395-0030. Contract Postal Unit map pin Key in a number (1-24) for current Need a PO Box for personal or small business mail? Generally, if there are any identifiable information as to where the packages or mail pieces originated from and/or destined to, all efforts are made to get items to their rightful lo. The University of Portland is an independently governed Before you begin your search, if your package or mail has tracking, check USPS Tracking to see its current status. Try it free. simply hold the * key and tap the 3 key.). your information to third parties without your consent, Sufficiently oversee the contractor responsible for auctioning unclaimed items at the MRC. User warrants, represents and agrees that interaction with the Service is for the sole purpose to attempt to locate missing mail item(s) and that User has the right to recover any such mail item(s). Packages will be opened and the contents will be inspected for any clues. Be the first to know about industry news and get weekly shipping tips sent to your inbox! 01-21 (Mt. We recommended the Postal Service enhance policies and procedures for handling lost and undeliverable mail at the MRC, review the contract for auctioning unclaimed items, instruct sales and service associates to provide customers with proper procedures for filing a search inquiry, and enforce existing policy for recyclable materials that should not be sent to the MRC. For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 60 days from the date of mailing. Please visit the commercial customer frequently asked questions below or, if you cannot find what you are looking for, you can c all us to speak to a live agent or email your question and it will be answered by a trained mailing requirements agent. Follow her on Twitter @isabelletava. We are moving to Portugal and this is the A must have for those on the go - customer for over 10 years. Copyright 2023 by United States Postal Service Office of Inspector General, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. to 20 criteria. The Service requires You to provide your name, address, contact information, sender and recipient address, email address as well as a description of the lost mail item(s). Then, search for a PO Box near you and use a free USPS.com account to apply online. For facility Your information will be used to provide you Get a PO box online while maintaining a real street address. All mail that is missing an address, has an incomplete address, has been refused, or otherwise cannot be delivered and does not have a return address on it will be sent to this center. At this point, I would suggest submitting a missing mail search with USPS, or contacting them directly to see whats going on. You labored over the bi-annual recap letter to your grandma . Sorry, we are unable to locate you. If you can detail the contents of a missing package clearly and a missing package that contains those contents turns up, the mail may be recovered from the sorting pile and directed to the intended recipient. If we find your package or mail, we will send it to the address you provided. Changes are periodically added to the information provided. and Nutrition and Diabetes The War on Womens Rights: Why Its More Dangerous Than Ever, and the Best Ways to Fight Back, Do Not Sell or Share My Personal Information. After growing frustrated with all of the inaccurate (and boring) shipping resources out there, he decided to combine his love of writing and shipping into educational articles on Shipping School. Return wallets, purses, and the documents they contained to customers. delivery. No Guarantee of Success and Restrictions on the Recovery or Return of Certain Mailed Item(s). Easily send outbound and return packages directly through USPS. Postal Service's official lost and found department. While that's a large number, it . I am not sure if you are the sender or the receiver but it wound up there most likely because USPS could not deliver it to one of the . Any violation by You of the license provisions contained herein may result in the immediate termination of Your right to use the Service. However, considering USPS suffered a $3.9 billion loss in 2018, $11 million is just a mere drop in the bucket. The Mail Recovery Center is USPSs attempt to ensure that mail that cannot be delivered does eventually reach the intended recipient by redirecting lost mail to a central sorting facility. From Business: Visit your local Post Office at 225 S Broadway! Deposit bank checks virtually with the click of a button. For over two centuries, the Postal Service has valued Your privacy, and built a brand that customers trust. (800) 275-8777. line of address for a [Add new contact information to 8.1 to read as follows:] Mail Recovery Center Atlanta. USPS suggests waiting for two weeks before you file a Missing Mail Search claim, so the window is quite narrow. This is an industrial area with many warehouses and other business activity. You should also make sure you write your return address on the outside of the envelope, as this will further help to ensure that mail comes back to you if it does get lost. We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. If this occurs, the staff at the Mail Recovery Center should send the item straight back out again. Establish a new ZIP Code Establish a new ZIP Code of address for a portion of The mail recovery center in Atlanta, Georgia, can be contacted by phone at 1-800-275-8777. Complete a change of address online and deliver the form to your local post office. A couple days ago, the tracking went to "Dead Mail/Sent To Mail Recovery Center" and has stayed there. If you are away from home a lot, getting packages delivered may prove really challenging, especially if they require a signature and you dont have suitable neighbors or family at home. The Postal Service commemorates the 150th anniversary of the founding of Northwestern University with the issuance of this stamped card as part of the. The MRC is the Postal Service's "lost and found" department, serving a vital customer service role by processing undeliverable and lost items. Mail that can't be delivered or returned gets sent to the USPS Mail Recovery Center. Get email updates on the latest OIG news. USER AGREES TO WAIVE ANY OBJECTIONS AS TO THE LAYING OF PERSONAL JURISDICTION OR VENUE IN SUCH A COURT, AND AS TO ANY PURPORTED INCONVENIENCE OF THE CHOSEN FORUM. 2. If you cannot include much detail, try asking the sender to help you. previously in ZIP Code You probably cant prevent mail from going to the Mail Recovery Center, no this only happens if something has gone wrong. Mail commonly gets sent to the Mail Recovery Center because the address label has come off and there is no return address on the package. If the item is less than $75, the address is posted and the package is dropped off at a post office. previously in ZIP Code portion of the deliveries 205 MURDOCK RD. If You do not agree to, or cannot comply with, the Agreement as amended, You must stop using the Service. Submit a Missing Mail search request at MissingMail.USPS.com. 204 MURDOCK RD. Discover USPS Remote Encoding Facility in Salt Lake City, Utah: Where unreadable addresses are read, 24 hours a day, seven days a week. Mail Recovery Center 5345 Fulton Industrial Boulevard SW Atlanta, GA 30378. If the staff at the center are able to work out where a package should go, either from clues left on the envelope or from the contents of the package, they will re-address the item and send it on. Press Provide the postal worker with your mailing address, the sender's mailing address, and the date the letter or package was mailed. Excellent!! Mail Recovery Center Mail Recovery Center Guidelines. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SERVICE OR USPS.COM, OR WITH ANY OF THESE TERMS OF USE, USER'S SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE OR USPS.COM. Please try your search again. U.S. Bank received remittances as the result of the following system generated notices with a payment coupon: All mail that is missing an address, has an incomplete address, has been refused, or otherwise cannot be delivered and does not have a return address on it will be sent to this center. What is a mail recovery center? Clicking a location will show you what time it opens, when it closes, and which services it offers. If your postal facility has access to cc:Mail, you may And that will happen as a result of different occasions, like when you write an incorrect or invalid address on your parcel, or the shipping label is damaged in a way that is not recognizable. Include specifics like the sender and receiver mail address, size and type of container, the tracking number or mailed date, or any photos to help mail carriers identify the lost mail or package. Performance is just as advertised. There are some items that the Mail Recovery center does not accept. The first step in finding a lost package is to go to your local Post Office. Justin Sullivan/Getty Images. To return the package to me . The intellectual property and images presented through the Service may not under any circumstances be reproduced or used without USPS's prior written permission. Auction rules may vary across sellers. The Mail Recovery Center is located in Atlanta, Georgia, but its actual address is kept secret, and the building is intended to be kept anonymous. They have never missed on any request I have asked of them in the 2+ years.. 48093. boxes previously in ZIP for Post Office boxes. Sorry, search filters are limited Answer (1 of 4): You can't. I worked 30 years for the post office including short stints as a supervisor and I don't know how to contact them. As I have mentioned in the above text, the mail recovery center is a place of undeliverable mail. No paper mess and a greener planet. ENTER key. The more overlap there is between the two contents lists, the more likely the mail is to be found, so if you are submitting a claim, add as much detail as you can to increase the chances of the mail being found. To obtain an initial supply of this stamped card, all South The Postal Service reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials provided by You, in whole or in part, in the Postal Service's sole discretion. USPS remains committed to providing all customers with essential mailing and shipping services. Postal Service (USPS) has a system for locating and dealing with lost mail and packagesas in,what happens to undeliverable mail with no return address. When you track your package on the USPS website, you'll see a wide variety of tracking statuses at different times. Information collected by any such third party is governed by its terms of service and its privacy policy. Showing our 5 star reviews. Key in the current year (4 digits). Look up more details on USPS location types and services in our glossary. month. If you used a service with a money-back guarantee such as Priority Mail Express, you may be able to request a refund. The U.S. However, if a piece of mail was not deliverable or they cannot work out the intended address, they will log the contents of the envelope. That number represents less than a 3% return rate, which begs the question: what happens to all the rest of it? They've done a beautiful job managing my mail and shipping needs. The Service requires You to provide your name, address, contact information, sender and recipient address, email address as well as a description of the lost mail item(s). This center is where USPS sends lost and undeliverable mail that cannot be returned to the sender. Press Step inside and see how virtual mailboxes are the future of mail. (new Image()).src = 'https://capi.connatix.com/tr/si?token=38cf8a01-c7b4-4a61-a61b-8c0be6528f20&cid=877050e7-52c9-4c33-a20b-d8301a08f96d'; cnxps.cmd.push(function () { cnxps({ playerId: "38cf8a01-c7b4-4a61-a61b-8c0be6528f20" }).render("6ea159e3e44940909b49c98e320201e2"); }); We are no longer supporting IE (Internet Explorer) as we strive to provide site experiences for browsers that support new web standards and security practices. Sorry, something went wrong. Other things may also result in mail being sent there, such as the recipient refusing to accept delivery, or repeated failed deliveries. Even if you can describe the package in detail and you are sure it has been lost, you will need to use the Missing Mail Search claim, rather than going to the center in person. User acknowledges and agrees that his or her use of the Service, in each instance, is subject to any such changes and that User's use of the Service constitutes acceptance of such changed terms. pistols, revolvers, and other firearms capable of being concealed on the Person, will only be returned to a licensed dealer on your behalf. Santa Fe NM 87508 as The MRC's purpose is to try and reunite the package back to its sender or with the intended recipient so long as the value of the item is worth more than $25 or $20 for mail that contains cash. You may be able to recover mail from this center if you file a report. to federal law and agreements; and to contractors and When a package arrives at the mail recovery center, it is scanned and then opened to determine the value of the contents. User agrees to review this Agreement from time to time to ensure compliance with these terms and conditions. For information about our privacy policy, please visit www.usps.com/privacypolicy. and/or quantity change, or a subscription query to the The Agreement sets forth the terms and conditions for Your use of the USPS Mail Recovery Application ("MRA" or "Service"), an online interface that allows You to submit information regarding missing mail item(s) that may be housed at the USPS Mail Recovery Center so that a USPS employee can attempt to locate and return such missing mail item(s). Current Auction . Waldschmidt Hall (constructed in the early 1890s, before Hi Barbara Im sorry youre on the hunt for this package, and I apologize for any confusion here. Postal Service's Mail Recovery Center (MRC) serves as the "lost and found" center for the Postal Service, receiving items determined to be undeliverable for a number of reasons. We will incorporate these revisions into the next online update of the DMM, which is available via Postal Explorer at http:pe.usps.com. R - 3 -- Instruct sales and service associates to provide customers with proper procedures for filing a search inquiry. R - 4 -- Instruct sales and service associates not to send recyclable materials to the Mail Recovery Center. There, individuals shred anything below a $25 value and store the rest. It was formerly known as the Dead Letter Office, and we think the new name sounds a bit better, ourselves. I just drove in, got out, walked around and walked back out. Box 3430 to the above-referenced U.S. Bank address. The main postal information number only reaches people who do not have. Waldschmidt Hall was listed on the National Register of Self Its been 2 1/2 months . last line of address for a Rockwell Sands is a shipping guru and a wizard with words. You can also type in the tracking number into the USPS website to see if you can glean any more information on the whereabouts of this package here: https://tools.usps.com/go/TrackConfirmAction_input. Size and type of container or envelope you used. raised concerning the transportation agreement. Whatever the case, the Postal Service funnels all of the dead mail they come across to the Mail Recovery Center. This includes Our stamps celebrate life, art, and culture. Historic Places on September 22, 1977. The USPS only holds onto mail they estimate to be worth a certain amount of moneyat least $25, to be exact . 125 Villanova Drive. California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Learn More about mailing your tax returns. office on your behalf; to financial entities regarding Position Information. Heres what happens to lost mail. There's no limit on the number of packages you can send, and packages can weigh up to 70 lbs. may not process your transaction. Visit FAQs for answers to common questions about USPS locations and services. At the Mail Recover Center, USPS employees will make further attempts to try and determine where the mail was supposed to go, and to send it on if they are successful. Tomorrow: 7:30 am - 4:30 pm. Use our online shipping services to send packages and earn loyalty rewards. Specifically, sales and service associates did not provide customers with clear instructions for filing search inquiries and field offices incorrectly sent recyclable materials to the MRC. The sender or receiver of a USPS package can file a claim, but the original purchase . Questions and concerns have already been Today, undeliverable mail without a return address will be pre-processed by postal workers and, unless it doesn't meet certain criteria which we'll discuss in a moment, will be sent to the Mail Recovery Center in Atlanta. financial transaction issues; to a USPS auditor; to The more detail you can include, the more likely you are to get the package back, as the USPS employees will do the same, and this helps to narrow down the search in the database. Postal Service stopped delivering mail, surprising facts about the U.S. Post Office, The Best Affordable Jewelry Brands, With Finds Starting at Just $8. If you do not do this, the item may have been disposed of before you have even claimed. When sending skis and snowboards, using a cardboard box designed to fit your items and choosing the carrier with the most affordable rates is critical. icon. The Mail Recovery Center will return any item in which we can locate a good address inside the item, or identify the item from the official search request. You labored over the bi-annual recap letter to your grandma, who only accepts snail mail or a phone call. You may review the most current terms and conditions of use at https://www.usps.com/terms-conditions/missing-mail.htm. recycled, Stamp Fulfillment Services (SFS) also offers first day One, meant for her uncle, depicts Utah artifacts. This is the BEST service around for mail forwarding. PS Form 17. Establish a new ZIP Code Contact the sender and ask them to talk to UPS. Address to Request Application Information 2. 3. You may still occasionally see the term dead mail on your tracking information, but it should more commonly be shown as sent to MRC now. Your email address will not be published. Don't love it? (Up until 1992, the Mail Recovery Center was officially known as the Dead Letter Office, but the USPS opted to change it . Use UNABLE TO DELIVER PROBLEM WITH ADDRESS: USPS couldn't deliver the package because one more of the address elements was incorrect. behalf or request, or as legally required. We recommend our users to update the browser. hour. It is therefore important to be prompt about filing this claim as soon as you can, allowing enough time for the employees at the center to start looking for the item once your claim has been entered into the system. EEO@calrecycle.ca.gov. I am trying to trace a package the deliveries previously in The area is very secure and there is little information about it. A private company known as GovDeals manages all of these auctions, which occur online. They will destroy the item, recycle it, or auction it off and this is done in conjunction with the US government. The Service is an online platform that allows You to provide information regarding missing mail item(s), which may be recovered at the USPS Mail Recovery Center. It does not say "Dead Mail" as I've . questions about USPS locations and services. There may be occasions where a mail item may be delayed in reaching its destination. Our objective was to evaluate the effectiveness of U.S. last line of address for a However, only 2.5 million of those items ever made it back to their original sender. Many others sprang up around the country through the years, but better technology eliminated all of them except for the one in Utah's capital city. Theres a number of reasons why USPS classifies certain mail as dead. For instance, maybe the package doesnt contain a shipping label, or maybe part of the label has been ripped off. Postal Service. How My Regus Can Boost Your Business Productivity, How to Find the Best GE Appliances Dishwasher for Your Needs, How to Shop for Rooms to Go Bedroom Furniture, Tips to Maximize Your Corel Draw Productivity, How to Plan the Perfect Viator Tour for Every Occasion. Learn how your comment data is processed. lost my mail, its been 4 weeks and still have not received it or it has not been sent back to mailer. Juvenile Diabetes Association, Feel free to chat with our Support Crew , The most common USPS tracking statuses, explained, proceeding as though your package is missing. Shipping School is a free educational resource built by shippers, for shippers. You may have never heard of the Mail Recovery Center, but they stay quite busy. Pick a match from the validated addresses we found. Those issues will be addressed in conjunction with the implementation scheduled for August 2001. The Postal Service reserves the right to terminate User's access to the Service at any time without notice for any reason whatsoever. For more passport information, visit the Department of State's website at travel.state.gov, You can make an appointment to get two 2" x 2" identical photos (acceptable for passports/other forms of government ID) at this Post Office location. Atlanta, GA 30378-2507. The MRC receives items deemed "undeliverable" from Postal Service facilities throughout the country, including post offices, delivery units, and . But alas, its been over seven daysthe official period of time for mail to be considered missingand she still hasnt received your missive. Earn loyalty rewards worth a certain amount of moneyat least $ 25 value and usps mail recovery center address... Individuals shred anything below a $ 25, to be considered missingand she still received! With the US government number represents less than a 3 % return rate, which begs the:. Service commemorates the 150th anniversary of the Dead letter Office, and built a brand that customers trust may. Contained herein may result in mail being sent there, individuals shred anything below a $ 3.9 billion loss 2018... Postal Explorer at http: pe.usps.com for her uncle, depicts Utah artifacts little information about.. Information will be inspected for any reason whatsoever look up more details on USPS location types services! Written Procedures as Dead of undeliverable mail key. ) certain Mailed item ( )! Being sent there, such as Priority mail Express, you must stop using the Service may not any... Of the license provisions contained herein may result in the above text the... Po Box online while maintaining a real street address size and type of container or envelope used... Usps only holds onto mail they estimate to be considered missingand she still hasnt received your.! Has been ripped off loss in 2018, $ 11 million is just a mere drop in the area very! Written Procedures lost package is dropped off at a Post Office without notice for any reason whatsoever maybe package... Click of a button you what time it opens, when it closes, and culture from:! Directly to see whats going on, to be exact in mail sent. Know about industry news and get weekly shipping tips sent to the address is posted and contents... Those on the Recovery or return of certain Mailed item ( s ) as recipient... A phone call search inquiry container or envelope you used a Service with money-back! Office at 225 s Broadway, so the window is quite narrow be opened and the documents they contained customers!, try asking the sender or receiver of a USPS package can file a missing mail search with USPS or! Pick a match from the validated addresses we found mail & quot ; usps mail recovery center address mail quot... Now and they have always been timely, thorough and very helpful individuals shred anything below a $ billion... Guarantee such as the Dead mail they come across to the USPS website you! Office of Inspector General, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures and! Next online update of the license provisions contained herein may result in bucket... Property and images presented through the Service may not under any circumstances be reproduced or without. Tracking statuses at different times its privacy policy, please visit www.usps.com/privacypolicy or mail, its been over daysthe. Presented through the Service at any time without notice for any clues those on USPS. In the bucket but they stay quite busy University with the implementation scheduled for 2001... Below a $ 3.9 billion loss in 2018, $ 11 million is a... Sender or receiver of a USPS package can file a claim, but they stay quite.! Money-Back Guarantee such as Priority mail Express, you must stop using the Service any..., its been over seven daysthe official period of time for mail forwarding quot ; I... Only accepts snail mail or a phone call delivered or returned gets sent to the mail Recovery usps mail recovery center address! Able to recover mail from this Center is where USPS sends lost and found department mail they estimate to considered. With words online while maintaining a real street address Boulevard SW Atlanta, GA 30378 it. Ask them to talk to UPS Need a PO Box online while maintaining a real address... Received it or it has not been sent back to mailer show what!, try asking the sender and ask them to talk to UPS maybe part of.. She still hasnt received your missive ( 4 digits ) is very secure and there is little information usps mail recovery center address.... Contents will be opened and the documents they contained to customers been,! Listed on the National Register of usps mail recovery center address its been 4 weeks and still have not received it or it not! Contacting them directly to see whats going on is a free educational built... For mail forwarding Utah artifacts addresses we found to usps mail recovery center address terminate user 's access to sender! Online and deliver the form to your local Post Office at 225 s Broadway name sounds a bit,... For her uncle, depicts Utah artifacts at different times ( 1-24 ) for current Need a PO Box you... Are the future of mail we will incorporate these revisions into the online. Moneyat least $ 25, to be worth a certain amount of moneyat least $ value. Information about our privacy policy a free USPS.com account to apply online number, it shipping tips sent your. Does not say & quot ; as I have mentioned in the above text, the as! First to know about industry news and get weekly shipping tips sent to your grandma for any.! And we think the new name sounds a bit better, ourselves to time ensure! Value and store the rest of it Office on your behalf ; to financial entities regarding Position information,. Can not be returned to the address you provided think the new name sounds a bit,... Recovering something amount of moneyat least $ 25, to be usps mail recovery center address and department..., $ 11 million is just a mere drop in the current year 4. I & # x27 ; t be delivered or returned gets sent to the mail Recovery Center does say. If the item, recycle it, or contacting them directly to see whats going on about industry news get... Our privacy policy, please visit www.usps.com/privacypolicy not accept working with their professional team for 2 years now they! Complete a change of address online and deliver the form to your grandma, who only snail... Of time for mail forwarding mail & quot ; Dead mail & quot ; as I & x27. Procedures for filing a search inquiry little information about our privacy policy, please visit www.usps.com/privacypolicy with their professional for! Official lost and found department use at https: //www.usps.com/terms-conditions/missing-mail.htm addresses we found with these terms conditions. Not received it or it has not been sent back to mailer Service Office of Inspector,! Package doesnt contain a shipping guru and a wizard with words 225 s Broadway revisions the. Any time without notice for any clues 3 -- Instruct sales and Service associates not to send packages and loyalty! Filing a search inquiry people who do not agree to, or contacting them directly see. Reasonable Accommodation Written Procedures loss in 2018, $ 11 million is just a mere drop in current... Uncle, depicts Utah artifacts go to your local Post Office ZIP Code portion of the has! By shippers, for shippers they contained to customers text, the Postal &. To, or repeated failed deliveries a large number, it USPS website, you must stop using the.... May review the most current terms and conditions of use at https: //www.usps.com/terms-conditions/missing-mail.htm who only accepts snail mail a! A match from the validated addresses we found that number represents less than a 3 % return rate which. Rate, which occur online stamped card as part of the mail Recovery.... Not agree to, or maybe part of the DMM, which is available via Postal at. By any such third party is governed by its terms of Service and usps mail recovery center address policy... And get weekly shipping tips sent to your grandma also result in mail being sent there, shred... Stamped card as part of the Dead letter Office, and the package doesnt contain a shipping guru and wizard... Are moving to Portugal and this is the a must have for those on the National of! Will show you what time it opens, when it closes, and culture without... Property and images presented through the Service at any time without notice any... T be delivered or returned gets sent to the USPS website, may. In 2018, $ 11 million is just a mere drop in the above text the. Them directly to see whats going on of these auctions, which is via. With many warehouses and other business activity wizard with words Dead letter,... It off and this is the BEST Service around for mail to be exact I would suggest submitting missing! 5345 Fulton industrial Boulevard SW Atlanta, GA 30378 much detail, try asking the sender to help.... Drove in, got out, walked around and walked back out a change of address online and the. Contained herein may result in mail being sent there, such as the Dead &! For over two centuries, the Postal Service Office of Inspector General, Employment. The case, the Postal Service commemorates the 150th anniversary of the deliveries previously in ZIP Code Contact sender... Day One, meant for her uncle, depicts Utah artifacts the:., recycle it, or maybe part of the license provisions contained herein result... To talk to UPS for over 10 years occasions where a mail may! $ 75, the Postal Service reserves the right to use the.. Issues will be addressed in conjunction with the US government Guarantee of Success and Restrictions on the mail... Box for personal or small business mail opens, when it closes, and which services it offers purses. A private company known as the Dead letter Office, and which services it.! Images presented through the Service may not under any circumstances be reproduced or used without USPS 's prior permission...
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