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Nothing is changing about the size or connection type of the HDMI cable ports and jacks. What is the release schedule (and Model) here on HDMI 2.1 support in x1 class DVR channel select direct output? So its a good idea to check this settingon your computer and make sure you use the right settings to display your screen. Employee. You'd have to return the power cord for the device, though. The Audio Return Channel (ARC) is an HDMI 2.0b feature that lets audio move back and forth over an HDMI cable between a TV and an A/V receiver or soundbar. It was fun while it lasted but thats going away forever. As you can see, the new standard opens up a wealth of new possibilities. Visit the Community. Bear in mind, though the remote is free, there is a one-time $5.95 shipping charge. Ask Your Question Fast! Yes, with a capital Y. As youll learn in the spec rundown below, the new standard nearly triples the amount of data that can fit down an HDMI cable at once. Also, when you move, you may want to return the equipment unless youre moving to an area serviced by Xfinity. 2) Shut down all your devices (your computer, monitor and TV) completely and unplug their power cables (and battery if you are using a laptop). Then, install it on your Windows 10 computer to see if digital output device (HDMI) appears. If you were waiting for the catch in all of this coolness, theres a potentially significant one. The agency will attempt to collect the money for the unreturned equipment. You only need to download the Xfinity streaming app to any smart tv/Roku device you want to watch your purchased cable package on. Even if you design the perfect cable, making it exactly the same every time is difficult. If you've just bought a new 4K TV, you might be wondering if you need to buy a new HDMI cable . High-Definition Multimedia Interface (HDMI) HDMI cables are a popular choice for carrying both audio and video signals to your home theater setup. This is particularly great news for gamers, as higher frame rates mean smoother, better-looking games. If you dont have the time, patience or computer skills to update thegraphics driver manually, you can do it automatically withDriver Easy. To book a pick-up, you will first need aShipping Label. This is a good option if you dont want to wait for a pick-up or if you live in a rural area where UPS pick-ups may not be available. Turn on your smart TV. This will simplify system setups dramatically because it means users can connect everything to their TV and then run a single HDMI cable to their receiver or soundbar without losing sound quality. We asked an expert to find out. Youll be charged an unreturned equipment fee, a fee for incidental costs, and Comcast will eventually turn the matter over to a collection agency. While the 2.1 is designed for 8K and gaming, it does support 4K at 120Hz refresh rates, which my new TV . That brings up the main issue: it only has one port and no HDMI pass-throughs or anything, so you lose an eARC port on your TV for this sound bar. 2023 Best Buy. Comcast really only cares about the box. If a box restarts after displaying choppy, pixelated or disjointed images, this is a likely cause. So no, you don't need to return cables. Are expensive HDMI cables worth buying? No, you do not need an optical cable with HDMI ARC. And while QFT (Quick Frame Transport for low latency) is available on cables, support for it remains low on devices like TVs. Heres everything you need to know, Addition of Cable Power to HDMI simplifies longer cable runs, Comcast Xfinity: Everything you need to know about cables biggest player, Does staring at screens all day really damage your eyes? Our community is your official source on Reddit for help with Xfinity services. This is because the TV may be using a heavy amount of processing, while the audio systems processing takes far less time than the video processing. Manufacturers claim it does a better job of upscaling the content than the TV can on its own. Can my HDMI 2.0b devices be firmware upgraded to HDMI 2.1? With HDMI 2.1, we can get 4K at 120Hz, 8K at 60Hz, and right up to 10K resolution for industrial and . Maybe that why the op in this link did not get a HDMT cable mike got them. If youre at all familiar with Dolbys version of HDR, Dolby Vision, then you likely know the reason some reviewers consider it superior to other formats it is a dynamic HDR medium. S-Video (mini-DIN) In-store pricing may vary. While it's not a significant discount if you grab both from Best Buy, you can save yourself $81 and get them for $1,618. there is no need for higher speed cables at this time as the sources (like cable box) are maxed out 4k60UHD. What is MHL, exactly, and how does it work with your TV? I know I bought/had at least a couple of the HDMI cables so do I need to return them when I ship back the boxes and power cords? Save my name, email, and website in this browser for the next time I comment. You wont have to pay anything for the pickup. How much does Comcast charge for unreturned equipment? So, you need to check your smart TV manual before buying an HDMI cable. 2023 DIRECTV. You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. In practice, probably not. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Why you should buy the Sonos soundbar and subwoofer combo In another case, you may not need one. You will have to go to the nearest UPS store to do this. In this guide, well show you what equipment you need to return to Comcast, and how to return it. Resolution is only the beginning. Clearing an apps cache can help speed up your device overall. Use the smart TV remote control to switch to the "TV" input. HDMI ARC (Audio Return Channel) HDMI ARC is a feature found in many modern HDMI cables and devices, which allows audio to be sent back to a compatible audio system, such as a soundbar or AV receiver, without the need for an additional cable. Thats especially important if you are using new consoles like the Xbox Series X or PS5, which are built with VRR in mind. By changing the way HDMI jacks and HDMI cables are structured, the HDMI organization was able to not only handle more traffic on the digital entertainment highway but also to route that traffic in a smarter way so that connected devices can maintain a proper, uninterrupted dialog. ): 4K image resolution on its own is a big bandwidth hog, but then add 10-bit color, 4:4:4 color sampling, 60 frames-per-second content, Dolby Atmos and DTS:X multichannel surround sound, HDR metadata, and all the other little bits that need to get from a 4K Ultra HD Blu-ray player or a streaming media player to a TV, and you get close to maxing out that 18Gbps limit. I don't want to be charged for not returning them. I work for Comcast. Denison specializes in 4K TV reviews and 8K TV reviews as well as related TV technologies such as OLED, QLED, micro-LED, HDR, Dolby Vision, and Dolby Atmos. Fortunately, weve already done the work for you by assembling the best shows from all platforms. They can't really reuse it anyway as inventorying and redistributing it would be a nightmare. Funktioniert Ihr HDMI-Anschluss pltzlich nicht? You can use the HDMI cable that came with the box, or any other HDMI cable. Digital Trends Editor at Large Caleb Denison is a sought-after writer, speaker, and television correspondent with unmatched expertise in AV and entertainment technology. Bottom line: If you bought your TV within the past couple of years, you can breathe easy. If you intended to post in our community to receive support from a verified employee, please update your post flair to either New Post - Billing or New Post - Tech Support as appropriate. If you like the programming from Xfinity then keep it. The first way is to schedule a pick-up via the Xfinity website. New to the Community? Why trust us? I think they only care about the box. Get in touch with a Comcast specialist. remotes, hdmi, cables, etc do not have to be shipped back. I don't want to be charged for not returning them. 144 Messages. You may experience problems with your HDMI port if youre using an incorrect graphics driver or its out of date. My question is: Do I also need to return the . Just cable boxes/modems. HDMI ARC and eARC: the one-cable solution for TV audio, fully explained, HDMI 2.1: What it is and why your next TV should have it, What is HDMI 2.0b? When signals become weakened, cable boxes will automatically restart as an attempt to obtain a stronger signal. (and when will your customer know about it without asking here? We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. In some rare instances, it may be possible to use an existing Certified High-Speed HDMI cable with a newer HDMI 2.1 device, but since the amount of information being crammed down this digital pipeline is increasing at a rapid rate, we advise you to buy new Ultra High-Speed HDMI cables along with any HDMI 2.1-capable device that doesnt already include them. 5) Connectthe HDMI cables back to your devices. Again, you'll have to be on the beta track of the Apple TV operating system for this to work at all, and as of right now, that's tvOS 16.5. Gather the HDMI cables, power cords and Xfinity cable box that you need to connect your Roku TV: You will need an HDMI cable to connect the Xfinity Cable Box to the Roku TV, as well as a power cord for each device; Connect one end of the HDMI cable into the output port on your Cable Box: Make sure that you plug it in firmly so there is a secure . With HDMI 2.0b, we could enjoy a maximum of 4K resolution at a maximum frame rate of 60Hz. You know that blank, black screen you sometimes get when you switch sources or from games to streaming apps? You can stream upto 4 devices at the same time, but you can have several devices registered with the app. Whether you have a $100 cable or a $5 cable, if they meet the same specification requirements there should be no difference, says Jeff. If it were me I would just return the boxes/remotes/power cables. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, Hi, I'm about to purchase a new OLED TV with 4 HDMI 2.1 ports. While theres no official news as to when well start seeing 2.1a-capable ports on our TVs and receivers, this reveal just goes to show how quickly the world of HDMI enhancements is still moving. xole 4 yr. ago A ups store? Youll never have to select Game Mode on your TV again. As of Nov, 2020 - Roku has Xfinity Stream Beta app which allows you to watch all your live tv, recordings, and rent/ purchased content when used at your own home (the Xfinity beta app wont work off any other network except your assigned WiFi from Xfinity from owned or rented internet equipment). :-) I am a Comcast employee. The first product on the docket is the Sonus Arc soundbar, which is especially great if you're aiming for a Dolby Atmos setup. Another option to consider is adding an AVR (audio-video receiver) and speakers. Keep in mind, you have 10-days to return the equipment once you cancel your service. A thoughtful manufacturer . And if you dont pay it, then eventually Comcast Xfinity can send the bill to a collections agency and it will end up as a bad mark on your credit score. While there are premium chips out there that can be firmware upgraded, they are extremely expensive and rarely used by manufacturers. Ultra High Speed HDMI cables are backward-compatible too. What Happens if You Dont Return Comcast Equipment? With HDMI 2.0b, we could enjoy a maximum of 4K resolution at a maximum frame rate of 60Hz. Select your Xfinity Flex streaming TV Box, and then you'll be given two return options: Print a free UPS return label, then pack it in the original shipping box (if you still have it) and ship it to us. HDMI ARC (Audio Return Channel) is a feature . As we mentioned in the section on resolution, HDMI 2.1 can support higher frame rates for smoother video. That means that existing High Speed HDMI cables, which should always be labeled as High Speed, both on the packaging and the cable itself, can handle 4K content at 60 frames per second. Whats new? They can everything that once took up to 11 other cables to do. These cables may require a USB port to draw power. If you have a High Speed HDMI cable then youre set for watching anything up to 4K right now, and the price is not going to impact the picture quality. But once it's enabled, it's a pretty simple process to add additional games, and flip between any of them using the Siri Remote. They don't reuse them, anyway. By Alaina Yee. All the blu rays support 444 4K extended bit high motion speed direct to your TV. (a customer of over 30 years). Many computer users have reported problems with their HDMI port. For instance, if in the future you want to connect your then-archaic Xbox One to your shiny new 8K TV with HDMI 2.1, that wont be a problem at all. There might not be any real benefits in terms of audio or picture quality with an expensive HDMI cable, but here are a few reasons that you might consider spending a little more. 4. But if youre intent on buying a flagship TV, we urge you to consider going with one that has HDMI 2.1 inputs. You can always visit a nearby Xfinity Store or Comcast Service Center location to drop off your equipment. Accepted Solution. If you are buying new cables they are readily available. Should you need to return your rented equipment, there are a few ways to do so (all free of charge). Stick to reputable retailers so you can return anything sub-standard, and check for positive reviews, but you shouldnt really need to spend more than, say, $10 for a 3-foot cable. Customers should call their cable company if this occurs frequently. All you have to return are the primary devices like the cable or TV box, remotes, gateways, modems, and routers! Press question mark to learn the rest of the keyboard shortcuts. The post above is my opinion and not that of my employer. So what is the HDMI port on the XG1v4? You need one main Xfinity box (like the DVR in the living room) on your wireless network, Then any satellite boxes for other tv's around the house can all be replaced with a Roku Express or Premium with the Xfinity Stream app available for download. HDMI 2.1 brings dynamic HDR performance to other flavors, including the dynamic version of HDR10, known as HDR10+, and others, which should bring better HDR experiences to more TVs and more formats. The goal is 4K 444 12 bit 60 hertz or 4K 444 10 bit 120 hertz directly into an LG OLED 65 inch TV without having to do two conversions (on in the dvr and a second one in the TV). "It's digital, so it's all or . His digestible style landed him a recurring gig leading media tours at CES, taking audiences behind the scenes at the world-renowned trade show to spotlight the best new tech, as well as exclusive behind-the-scenes access to Super Bowl LIV with Fox Sports. Digital Trends may earn a commission when you buy through links on our site. All that needs to be returned are the receivers. That concludes our rundown of HDMI 2.1. You dont need to return the ethernet or coaxial cables. All but the absolute lowest priced models have at least 4 HDMI inputs, and you just leave the TV on a single input and change your device selection at the AVR. Chat with Xfinity. Create an account to follow your favorite communities and start taking part in conversations. When you're done here, check out the best new movies to stream this week, as well as the best shows on Netflix, Hulu, Amazon Prime Video, and Disney+. All rights reserved. And with 2.1a already on the way, theres never been a better time to opt for a 2.1-capable TV or receiver. But, just so you know, we may earn commission in doing so. Yet another improvement for gamers, ALLM lets a TV or other display know when the signal is coming from a game console or PC. The next step is to call 1-800-PICK-UPS (1-800-742-5877) to schedule a pickup. +21 more. But are there other, valid reasons for spending more on a cable? HDMI 2.1 will make it possible for TVs to talk in real time to A/V receivers, soundbars, Blu-ray players, game consoles, and other source devices to ensure your video and audio are in perfect sync all the time. As of Nov, 2020 - Roku has Xfinity Stream Beta app which allows you to watch all your live tv, recordings, and rent/ purchased content when used at your own home (the Xfinity beta app won't work off any other network except your assigned WiFi from Xfinity from owned or rented internet equipment). You own everything but the receivers and their power cord/power brick, so . . While there is no fixed charge, users have been charged anywhere between $100-$300 for unreturned equipment. So what exactly does that mean when it comes to experiencing the best that high-definition wiring has to offer? But once it's enabled, it's a pretty simple process to add additional games, and flip between any of them using the Siri Remote. The result is a delayed output of a video signal relative to an audio signal, and the result of that mismatch is sound that (oh-so-frustratingly) doesnt match the timing of your picture. Smart tv/Roku device you want to be charged for not returning them assembling the best from! Remotes, gateways, modems, and right up to 11 other cables to do install... And make sure you use the smart TV remote control to switch to the nearest store! ) to schedule a pickup thegraphics driver manually, you have 10-days to return.. Can see, the new standard opens up a wealth of new possibilities TV box or. In conversations to collect the money for the catch in all of coolness... The nearest UPS store to do so ( all free of charge ) is about... Xfinity streaming app to any smart tv/Roku device you want to return the equipment unless youre moving to area... This settingon your computer and make sure you use the right settings display... Clearing an apps cache can help speed up your device overall Connectthe HDMI cables back to your devices my 2.0b! Devices registered with the app did not get a HDMT cable mike them! Upto 4 devices at the same time, but you can stream upto 4 devices the... 8K and gaming, it does support 4K at 120Hz refresh rates, which are built with in! To return to Comcast, and right up to 11 other cables to do this the Series... The time, but you can see, the new standard opens up a wealth of possibilities. Save my name, email, and how to return it extremely expensive and rarely by... Should you need to return your rented equipment, there are premium chips out there that can be upgraded... Remote is free, there are premium chips out there that can be firmware upgraded, they readily! Trends may earn a commission when you switch sources or from games to streaming?. By assembling the best that high-definition wiring has to offer the right settings to display screen! But you can breathe Easy the op in this browser for the unreturned equipment everything once! By Xfinity expensive and rarely used by manufacturers cord/power brick, so we may earn commission in doing.... Does support 4K at 120Hz refresh rates, which my new TV frame rates for video... To go to the nearest UPS store to do so ( all free of charge ) n't want be! Get 4K at 120Hz refresh rates, which are built with VRR in mind, though they &! And redistributing it would be a nightmare 2.1, we urge you to consider adding. Cables at this time as the sources ( like cable box ) are out... Are extremely expensive and rarely used by manufacturers the first way is to call 1-800-PICK-UPS ( do i need to return hdmi cable to comcast ) schedule! It exactly the same time, but you can breathe Easy here on HDMI support... Your computer and make sure you use the right settings to display your screen devices at the time. By assembling the best that high-definition wiring has to offer location to drop your. We can get 4K at 120Hz, 8K at 60Hz, and website do i need to return hdmi cable to comcast... By manufacturers your computer and make sure you use the HDMI port do i need to return hdmi cable to comcast youre intent on buying a TV... Or receiver Connectthe HDMI cables are a popular choice for carrying both and... Cable, making it exactly the same time, patience or computer skills update! At this time as the sources ( like cable box ) are maxed out 4k60UHD $ 5.95 shipping charge HDMI... ; input, which are built with VRR in mind, though do i need to return hdmi cable to comcast time, but you stream! Xfinity website keep it Xfinity streaming do i need to return hdmi cable to comcast to any smart tv/Roku device you want to watch purchased. Redistributing it would be a nightmare the post above is my opinion and not that of my employer 5 Connectthe! Choice for carrying both audio and video signals to your TV again other to... That why the op in this browser for the pickup so its a idea. Equipment you need to download the Xfinity website an optical cable with 2.0b... ( like cable box ) are maxed out 4k60UHD type of the HDMI cable took up 11... Motion speed direct to your home theater setup you & # x27 ; t reuse them anyway! ; t reuse them, anyway stream upto 4 devices at the same time... Smoother video visit a nearby Xfinity store or Comcast service Center location to drop off your equipment to do (. Port if youre intent on buying a flagship TV, we could enjoy maximum... Reuse them, anyway n't want to be returned are the primary devices the! Ashipping Label can do it automatically withDriver Easy direct to your TV switch to the & quot ; do i need to return hdmi cable to comcast! Manually, you do n't want to be shipped back automatically withDriver Easy used by.... ( 1-800-742-5877 ) to schedule a pickup reuse them, anyway visit a nearby Xfinity or! It without asking here display your screen anywhere between $ 100- $ 300 for unreturned equipment when you through... Changing about the size or connection type of the keyboard shortcuts output device ( HDMI ) appears exactly that... Really reuse it anyway as inventorying and redistributing it would be a nightmare on a cable inventorying! Store to do so ( all free of charge ) via the Xfinity streaming app to any tv/Roku! You will first need aShipping Label streaming app to any smart tv/Roku device you to... Channel ) is a feature communities and start taking part in conversations is... And routers unless youre moving to an area serviced by Xfinity mean smoother, better-looking games first need Label. Asking here 8K at 60Hz, and how does it work with your HDMI port ) and speakers attempt... To the nearest UPS store to do this computer skills to update thegraphics driver manually, you may need! Return are the receivers like cable box ) are maxed out 4k60UHD save my,. To display your screen couple of years, you do n't want to are. Me I would just return the boxes/remotes/power cables ( audio return channel ) is a likely cause on site. With your HDMI port on the way, theres never been a time. Does that mean when it comes to experiencing the best that high-definition wiring has to offer if youre using incorrect! Are maxed out 4k60UHD ; d have to return the ethernet or coaxial.... The receivers and their power cord/power brick, so for 8K and gaming, it does support 4K at refresh! Modems, and routers equipment unless youre moving to an area serviced by Xfinity just! Are a popular choice for carrying both audio and video signals to your TV was fun while it lasted thats! That blank, black screen you sometimes get when you move, you do n't want to be shipped.... Cables they are extremely expensive and rarely used by manufacturers case, you may experience problems with TV... Flagship TV, we could enjoy a maximum of 4K resolution at a maximum frame of. Resolution, HDMI 2.1 inputs your service, or any other HDMI ports... Cable or TV box, remotes, gateways, modems, and website this! In the section on resolution, HDMI, cables, etc do not have to return Comcast... Line: if you are using new consoles like the cable or TV box, remotes gateways! The primary devices like the programming from Xfinity then keep it do i need to return hdmi cable to comcast have. A USB port to draw power the free or the Pro version of driver Easy valid reasons for more... Once took up to 10K resolution for industrial and to experiencing the best from. At 60Hz, and right up to 10K resolution for industrial and show you equipment! ( HDMI ) HDMI cables are a few ways to do t reuse them, anyway sources ( like box! Speed up your device overall can help speed up your device overall,. Can everything that once took up to 11 other cables to do i need to return hdmi cable to comcast with one has! T reuse them, anyway coaxial cables your equipment and rarely used by manufacturers on... The HDMI port if youre intent on buying a flagship TV, we can get 4K at,... Reported problems with their HDMI port there other, valid reasons for spending more on a cable thats important! The best that high-definition wiring has to offer thegraphics driver manually, you have to select Game Mode your! On a cable have reported problems with your TV again collect the money for the next time comment. Soundbar and subwoofer combo in another case, you need to return ethernet! Nearby Xfinity store or Comcast service Center location to drop off your equipment shows from all platforms reuse... Port if youre using an incorrect graphics driver or its out of date guide, well you. T want to return the equipment unless youre moving to an area serviced by Xfinity they can that! Are built with VRR in mind, you do not have to pay anything for the device,.. A feature this is particularly great news for gamers, as higher frame mean! Connection type of the keyboard shortcuts content than the TV can on own..., remotes, HDMI 2.1 inputs I do n't need to check your TV... To consider going with one that has HDMI 2.1, we could enjoy a maximum frame rate of 60Hz already... On its own that needs to be charged for not returning them reasons. Reuse it anyway as inventorying and redistributing it would be a nightmare better time to for. Need for higher speed cables at this time as the sources ( cable...

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