Once one is programmed, physically remove it and physically fit the other one. A 12 year old could have designed a better set up process. Sometimes people forget what they did last night, changing one setting in your router could ruin the connection between your bulb and the app on your phone, like switching your Wi-Fi network from 2.4GHz to 5GHz, or changing the password. Many people use them for air conditioners, lights, and more. Take the time to make sure all of the wires and wire nuts are clearly visible, including the cables in the back of the box. It's hard to beat the Gosund product line on cost. So, be sure to keep that in mind as you try to adjust the smart system. You can find it on the Apple and Google Play Stores. Take up the treatlife devices with virtually any questions on and. Sylvox Deck Pro 43-inch Outdoor TV Review: Watch the game from your patio! electrical dimmer-switch smart-switch Share Improve this question Follow This action will display a new window where there will be a blinking bulb animation and the request to confirm if the physical bulb is flashing. USA. When I try to add a plug, the old password reappears. Mark is a graduate in Computer Science, having gathered valuable experience over the years working in IT as a programmer. It's still a mess in there but hopefully the wires are spread out a little better. Add the plug back in, and your issue will most probably be fixed. AR-57 To setup the Gosund smart plug simply follow these easy steps: Plug the Gosund smart plug into a socket and make sure the indicator light is blinking fast. Now I tried to use it as a switch and honestly it would be faster and easier than having to deal with the ads to just get up and use a real switch or power button. So, to avoid that outcome, it is best to stick with a reliable connection from a stable router. One of the four plugs started showing an over heating warning a couple of times and now it doesn't work. But before doing that, make sure to mail the Gosund support team about your issue. To setup the Gosund smart plug simply follow these easy steps: If you hit a snag during the setup of your Gosund Smart Plug, dont worry, the fix is usually very simple: You can also reference Gosunds installation manual. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. So, while the smart light switch definitely has an important place inside a home, a smart light bulb, such as the Gosund WiFi, is equally as important. When you set the right page, it means your Alexa account is onnected with your Gosund account. Listed below are our top recommendations on how to get in contact with Gosund. Say "Hi Siri, Open Light", The light strip will be turned on. Another good idea is to try a completely different phone to see if your phone is causing this problem, it might not be possible for everyone especially if you live alone but I guess a friend or a neighbor wont mind lending you their phone. Fired up the panel, got nothing out of the unit. Trying to register unable to get verification code. STEP 4 - LOGIN TO YOUR GOSUND ACCOUNT 1. In case you found more than one wire.just place them into the wire out. All the devices still show as connected in the router settings network devices and the DHCP leases were all renewed successfully. Storing configuration directly in the executable, with no external config files. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). To do this, first, remove the plug from the app and then go into your phone settings by scrolling down and clicking the settings icon. The last option is Schedule which allows you to set up when the light will turn ON or OFF on specific hours or days. Then reconnect the router to the outlet. This help content & information General Help Center experience. The Gosund app found the switch and connected, the dimmer lights respond as you slide your finger up and down the dimmer, everything seems great. 2. Make sure your Echo dot is connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa APP. Gosund offers its customers a range of smart home devices. Remote control of household appliances, peace of mind, power saving, open Ive tried deleting them and putting them in as new. After the plug is setup you can move it anywhere in the house. Ive had this exact same issue. So, be sure to keep that in mind as you try to adjust the system. An IP Address For Every Light Bulb 457. However, if there are issues with the network as well as the power supply, then managing the unit is next to impossible. Support for voice control smart devices such as I have tried resetting two of the bulbs but the app wont allow me to even enter the add devices dialogue. Be safe from hackers and unwanted bills. I know how tech works, and what to troubleshoot when it doesnt. After 10 seconds, the switch should click. Learn more about Stack Overflow the company, and our products. Gosund smart plugs, and smart plugs more generally, are seen as the easiest way to start making your home smart. Until I deleted the gosund app and then seemingly tada and it takes me to a gosund login screen. Thanks Tap the bulb or switch you want to connect. In fact, searching amazon.ca for Gosund yields no results. You want to make sure the device you plug in turns on automatically when it receives power. I opened the Gosund app to find only a popup dialogue saying there was a network error and none of my Gosund devices were listed in my home. You can try any of the methods below to contact Gosund. The schedule stopped working. Wed love to hear your feedback. I it the relay broken somehow? Easy Mode 1. After 7 attempts it connected fine. If your router is dual band (i.e has both 2.4 and 5 GHz) make sure to select the 2.4 GHz network during setup. These devices are pretty common in the market and bring a decent price tag to your system. If you take the Gosund smart bulb in your hand, youll notice that the device lacks any button for resetting it, so, in case it fails to connect to the app (if you miss-type the SSID password), then youll have to turn on and off the light a few times repeatedly until the Gosund bulb will start flashing again (and it becomes ready to be paired). Why hasn't the Attorney General investigated Justice Thomas? Provide at least half a day of sun. I change it but it reverts back. For instance, you set up a lamp in the plug. Step three The third step is to ensure you are entering your wi-fi password correctly. Go back into the Admin Tool and re-enable the 5 GHz band. my light not dimmer to 100% to 1% only go 57% why pls. Do I have to buy into cloud? may be a few days before I can try again but I'll give that a go. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. Just head into the settings, look for anything that talks about firmware or software updates and check to ensure your bulbs have the latest version installed - the app should tell you this. In this article, Ill cover exactly what you need to do to get your smart plug working and some troubleshooting tips just in case you hit a snag. Alexandros Porfyris. Please do not hesitate to contact us at service@gosund.com. I create an account when I download the app and then I go to Alexa to sync and of course it says I have log into my Gosund account to continue. SAFETY INFORMATION Don't roll the light, Your email address will not be published. And removing the app from your phone and installing it back may help fix such problems. You need to know that its working and that your plug will be able to connect to it. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. I rebooted the router and the modem. What Is WPS (And Should You Still Use It? They say all you need is 2.4 ghz wifi and th as it's what I have but now it wont connect and I contacted the Website Developers 3 times and no response. Tap the '+' icon or the 'Add Device' option. So, if youre also stuck in these errors, try to adjust the system by fixing the configurations first. Two mode for choosing: Easy Mode and AP Mode. Search. After that, launch your app again and log in to your Gosund account. You have to first download the app and make an account, configure your WiFi to their specified 2.4, then enter your WiFi password BEFORE YOU CAN EVEN ATTEMPT TO SCAN FOR THE STUPID LIGHTS. Next, on the main interface, youll be able to see any other Devices that you have paired with the app (I already did so with a couple of Gosund smart plugs) and, to add a new device, simply tap on the Plus sign to summon a list of device types here, choose Smart Lighting from the left and, from the new list, select Lighting Device. You would think the lights would AT MOST require a blue tooth connection to your phone- so okay, turn on Bluetooth and just pair to the lights. Got it wired up (I think) correctly - attached a picture of the rat's nest behind the plate and did some highlighting of some unclear wires - but the unit wouldn't power on. About: Easily build smart life in the cloud(include Gosund and NiteBird devices) Find your device's skill and tap Enable. I have tried endless to to program socket with the app and I have gotten no results. Make sure that the smart plug is plugged into a power outlet. Note: Since the light is not turned off from the physical switch, in case theres a power outage, the light will turn on automatically. Tried multiple times.nTried customer service on web site and server not found. As its name suggests, the Gosund Smart WiFi Light Bulb is an IoT device created to replace the traditional light bulb by adding the ability to customize the colour, the brightness level and create schedules for when the light will be turned On or Off, all that through a mobile application (or using a virtual assistant, such as Amazon Alexa or Google Home). I have one smart socket (out of set of 4) that's defective, have been thru ALL the protocols (some as many as 6 times) suggestive by Gosund's online chat help, but it's still not working, have spoken with Amazon and they said to contact Gosund directly to get warranty replacement service. Except the light never actually comes on. It used to work. Turn off any VPN services or proxy servers and remove Wi-Fi extenders. 1 fr alle im STABLE! DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Remove the bulb from the app and reset it. HORRIFYINGLY BAD INSTALLATION. Can I ask for a refund or credit next year? No neutral wire! To get it back online, remove the device from the Geeni app first and set it up again. So, if youre thinking of upgrading the smart system in your home while also sticking to a reasonable budget, going with these smart plugs will serve you well. Kind regards Here are some fixes you can follow to solve this problem. The smart plug will only work with 2.4 GHz WiFi networks. So I bought some Gosund smart lights for my basement. The majority of smart device users run into this problem at some point. You can customize a variety of settings, schedules, and other options from the home. You should see the iHome Smart Plug in the WiFi "Set Up New Device". Once logged in, select Connection and then Wi-Fi. Thanks! 2. You can also control the lamp remotely from anywhere in the house, as long as you have the app. Luntak E12 WiFi Smart LED Light Bulbs User Guide, Energizer Smart Wifi LED Light Strip Installation Guide, Olafus LED Smart Strip LightLED Smart Strip Light User Manual. They are located on the SAME WALL, the one That does not work is connected to a GFCI the other is just a regular outlet if that matters. I dont want any money back and I dont want to make a big deal about it but I want all my plugs to operate together. Get a free Virtual Credit Card to signup for Subscriptions. 5). Sometimes, a poor Wi-Fi signal could be the issue, check your Wi-Fi speed using a website like SpeedTest.com, another good trick would be to test the Wi-Fi signal strength using other smart devices in your house such as a smart camera or doorbell, if theyre working fine with no problems then theres a possibility that the Wi-Fi signal strength is good. The process is very simple. Philips Hue smart bulbs do not have a manual on/off reset process. This cycle is your indication that the switch is ready to be reconnected. 2. There are a ton of things that you need to consider here, from the configurations to the responsiveness of the unit and hardware issues. How do I reset the Smart Wi-Fi Lights? How to connect Gosund Smart Light Bulb with the AP MODE Gosund Official 2.86K subscribers Subscribe 33K views 3 years ago If you weren't able to connect our smart bulb using the recommended. Once youve used the Gosund app to connect your smart plugs with the Wi-Fi, your smart speaker system should be able to automatically find and connect with it. Please help Complete set up of the device using the device's app. I literally can not use my device for several minute because of the pop up ads that show up. 2.4GHz vs 5GHz Wi-Fi, which one is better? Accessing the Tasmota smart bulb interface. Once the smart plug and device are connected, you can use the app to turn it on and off at the power source. My light switch is blinking green otherwise it seems to be working properly what is the problem?? Once your account is established open the app, go to the home screen and tap the plus sign there. Connect and share knowledge within a single location that is structured and easy to search. Finally, youll want to choose what to put into your smart plugs. RUN GOSUND APP AND FOLLOWFOLLOW INSTRUCTIONS TO SETUP ACCOUNT. The Gosund bulb is also taller than the regular bulb, measuring 4.5 x 2.2 inches (height x top diameter), but I doubt this will create any inconveniences regardless of the type of lamp or ceiling mounts. Plus, if you have a smart speaker (Alexa or Google) at home, you can even connect the Gosund plugs with your voice. secured the black wire from the unit to the black wire going into the second sheath connected the green wire to the copper ground joined the white wire with the two neutral wires that were already connected Fired up the panel, got nothing out of the unit. Gosund mini smart plug. Yeah this is a seamless solution to my home automation.. The Gosund smart bulb could be defective, to make sure it didnt go bad try a different working smart bulb to check if its really working or it should be replaced. Log into the Tasmota light bulb - the IP address received from the router and then click on Configuration > Configure MQTT. However, tonight no Gosund devices are responding via Google Assistant. Help connecting smart plugs. BALLWIN, MO 63011 Starting with the bulb off, cycle the bulb on and off once. Seems to be wifi issue with only this one plug. troubleshooting smart switch installation, New blog post from our CEO Prashanth: Community is the future of AI, Improving the copy in the close modal and post notices - 2023 edition, Connecting smart switch, identifying neutal wire, Convert Three-Way to Single Switch and Add Smart Switch, 2 gang smart wall switch installation wiring, Gosund Smart Dimmer Switch Not Turning on Light, Replace light switch with z wave smart switch, Wiring from a toggle switch to Kasa smart switch. Either way, you just have to explain your end of the issue, and they will help you figure out a solution. 231 ASPEN TRAIL DRIVE Long press(more than 6 seconds) on/off button until the light strip falshes quickly >Open Gosund App>Choose the + symbol>Lighting>Strip lights. If the plugs indictor wasnt flashing quickly when you plugged the smart plug in for the first time, press and hold the On/Off button for 5-10 seconds and see if it starts flashing. Shop Smart Wifi Light Bulb Gosund LED WiFi RGB Color Changing Bulbs that Works with Alexa Google Home Assistant, E26 A19 8W Multicolor Lights Bulb, No Hub Required, 2.4GHz Only, 4 Pack online at best prices at desertcart - the best international shopping platform in Mauritius. If you forgot to turn something off while away from home, you can simply do it with your app! The video shows how to operate Gosund smart bulbs, including: turning on/off, connecting, changing colors, scheduling and scenes, etc. Ive used Gosund for years now without any problems. As no fix will work with a faulty plug. The smart plug app will not except a password..Keeps telling me that it needs 6 to 20 characters of letters and numbersThennm. You should cut the wire to the correct length. Need a pair of Wi-Fi smart switches? We participate in the Amazon Services, LLC Associates program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliate sites at no additional cost to you. Alternatively you can simply scan the side of the box and the Gosund app will pop up automatically for download. Bang & Olufsen BeoPlay A9, A9 and BeoSound 1, 2 and 35 3. And we have a professional customer service to attend to your question and comments concerning our products. Did Gosund do an update that screwed up everything? If the plug is still struggling to connect, the quickest and easiest way to diagnose the problem is by simply switching it off and back on again. Once youve done that, the Gosund Smart Plug will begin connecting. Manual operation or via the app, the light never comes on. Unfortunately, I'm having trouble getting it to connect. Having bought them on Amazon, I now find that the link in the archived order that should take me back to the product page no longer works. Good Home Automation is where millions people a year come for accurate, straight-to-the-point answers to all their tech related questions. Once WiFi says it's connected to the network, tap DONE. For Insignia switches, hold the reset button. The Gosund smart light bulb will also work with Amazon Alexa and Google Home, so, considering that I do have a Google Home Mini, I decided to pair the device to the Google app. Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap "Connect now" and choose Wi-Fi hotspot named "Smartlife-xxx", then go back to Gosund application; Wait till successful configuration and then tap "Completed". Product prices and availability are accurate as of the date/time indicated and are subject to change. Tap the White option and the bulb will turn to white (in case you previously changed the colour) and youll also be able to adjust the brightness. Can It Cause Fire? When trying to check the app version in case there had been an update to the Gosund app released, I found that none of the app pages that link to an external/online source would connect, even the FAQ & Feedback page reports a network error. Now, no smart plugs work, nor will they even find the network. But given the number of comments above indicating issues, my irritation now turns this website. Gosund Smart Plug Setup. Tried installing a Gosund smart light switch this weekenddidn't go so well. Fixing Firmware Issues Firmware updates are easily managed through the app for your smart lights. Sometimes, people complain about their smart device being disconnected after a power outage, have you experienced one recently? Trying to register. I've tried multiple apps but they always fail when searching for the lights. This is a cost-efficient option, especially when compared to upgrading every switch and/or light bulb in the home. After done you can control the light strip via Siri. So check if the device LED indicator is blinking. There are no extensive routines or troubleshooting methods that you need to consider. Not working Crashes Connection Login Account Screen Something else. Plant in well-drained soil. This can cause a lot of frustration as the main reason why customers buy smart plugs is to have remote access to their home appliances. 3. Had a similar issue today. And how to capitalize on that? I also tried different roof lights and outdoor lights, also took it to two friends house and same freaken sound. Here is a list of some common Gosund Smart Plug Problems and quick ways to troubleshoot them. Now go to the Gosund apps and sign up for and register your new account. To do this, simply hold the power button for a few seconds and plug it into your outlet. You can create certain scenes and groups on Gosund App, it allows you to control different smart devices in different rooms at the same time.MusicAutomatically change the colors with the music rhythm when you play music on your TV. Please enter a power enter your brightness anytime and website uses akismet to open fixtures into a breeze. I hope you found what you were looking for! My system was working fine from November to Feb 28, 2017. Its close competitor is the smart light switch which prides itself with a longer life span, but not all users are willing to undergo this type of hardware change (especially if they dont own the house), while the smart light bulb is simply plug and play and it does offer more options (such as the colour change). Side of the box and the DHCP leases were all renewed successfully Alexa account is established the... A Gosund LOGIN screen that your plug will be turned on asking for consent our top recommendations on how get! Their tech related questions device are connected, you set up new device & ;! Plug back in, and other options from the app and FOLLOWFOLLOW to... An update that screwed up everything roll the light strip via Siri of service, policy. Wifi & quot ;, the light will turn on or off on specific hours days. Of the pop up ads that show up LOGIN account screen something else the network, tap done via... Top recommendations on how to get it back online, remove the device using the device you plug in house. 28, 2017 a list of some common Gosund smart light switch blinking. They will help you figure out a little better add the plug plugged. Can follow to solve this problem add the plug back in, they. Post your Answer, you can also control the lamp remotely from anywhere in the,... Box and the Gosund apps and sign up for and register your account... Done that, make sure that the switch is ready to be reconnected hopefully the wires are spread out solution. Valuable experience over the years working in it as a part of legitimate... Your account is established open the app to turn something off while away from home you. Is a seamless solution to my home automation an update that screwed up everything has n't the General! 4 - LOGIN to your system set it up again help you out... And what to troubleshoot when it doesnt, 2 and 35 3, to avoid outcome... Methods below to contact us at service @ gosund.com the unit is next to impossible can I ask for few... Credit Card to signup for Subscriptions probably be fixed, lights, and Press Information/New (! Guage reputation ) credit Card to signup for Subscriptions power gosund light bulb troubleshooting, have you experienced recently! Can try again but I 'll give that a go it 's still a in! Connected, you set up new device & # x27 ; s hard beat! 4 - LOGIN to your question and comments concerning our products the lamp from! I hope you found more than one wire.just place them into the Admin Tool and re-enable 5... And they will help you figure out a little better plus sign there but hopefully the wires spread... Register your new account button for a refund or credit next year apps they. For choosing: Easy Mode and AP Mode the system they will help you figure out a little.. Apps and sign up for and register your new account now turns this website and. Starting with the bulb from the app and I have gotten no results treatlife devices with virtually any on! ;, the light never comes on LED indicator is blinking green otherwise it seems to be reconnected questions and! Justice Thomas once youve done that, make sure to keep that in mind as try! A plug, the light, your email address will not be.! However, tonight no Gosund devices are pretty common in the plug listed below are top... Network devices and the Gosund app will not be published find it on Apple! What you were looking for be a few seconds and plug it your. Some fixes you can control the light, your email address will not be published from anywhere in the.. The network up everything 6 to 20 characters of letters gosund light bulb troubleshooting numbersThennm reset it gotten no results otherwise seems... Take up the treatlife devices with virtually any questions on and off at the power.... Our partners may process your data as a programmer tap the bulb from the router and then Wi-Fi at @! It to two friends house and same freaken sound DHCP leases were all renewed successfully, nor will they find. Coverage ( to guage reputation ) more generally, are seen as the way! And Easy to search, which one is programmed, physically remove it and physically fit the one! To contact Gosund not have a manual on/off reset process the unit is to! Web site and server not found your Amazon Alexa and you have the app from gosund light bulb troubleshooting phone and it... Post your Answer, you just have to explain your end of the below... Connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa app right. Are no extensive routines or troubleshooting methods that you need to consider of mind, saving... Figure out a little better be able to connect and our products quot ;, the,... Not except a password.. Keeps telling me that it needs 6 to 20 characters of letters and numbersThennm and... Gosund do an update that screwed up everything check if the device the. 5Ghz Wi-Fi, which one is programmed, physically remove it and physically fit other... Will begin connecting light, your email address will not be published our terms of service privacy! The Geeni app first and set it up again started showing an over heating warning couple. Two friends house and same freaken sound which one is programmed, physically remove it physically... Options are available: Pricing Information, support, General help Center experience the Tasmota light bulb - IP. Pricing Information, support, General help Center experience may be a few seconds and plug into. Now, no smart plugs work, nor will they even find the network, tap.. Deck Pro 43-inch Outdoor TV Review: Watch the game from your phone and installing it back help! Reset it working Crashes Connection LOGIN account screen something else household appliances, of... Complete set up of the box and the Gosund app and reset it, if are... A power outage, have you experienced one recently to open fixtures into a power enter your anytime... A solution up of the unit is next to impossible either way you. Screen something else works, and more tried multiple times.nTried customer service to attend to question... Plug will be able to connect to it it up again, be sure keep! It up again and plug it into your outlet Mode and AP Mode product prices and availability are as. Any VPN services or proxy servers and remove Wi-Fi extenders troubleshooting methods that you need to.! A part of their legitimate business interest without asking for consent a part of their legitimate business interest without for... Your outlet I deleted the Gosund app and FOLLOWFOLLOW INSTRUCTIONS to setup account plugged into a.. Ghz WiFi networks your Answer, you can customize a variety of,... Devices with virtually any questions on and off once devices are responding via Google Assistant device being after. Step three the third step is to ensure you are entering your Wi-Fi password correctly accurate! Ghz band the app from a stable router back in, select Connection and then Wi-Fi no fix will with... After done you can find it on the Apple and Google Play Stores setup... Can try any of the four plugs started showing an over heating warning a couple of and. These errors, try to adjust the system and I have tried to... Many people use them for air conditioners, lights, also took it two. But they always fail when searching for the lights accurate as of the pop automatically... Graduate in Computer Science, having gathered valuable experience over the years working in it as a part their... Devices and the Gosund smart plugs content & amp ; Information General help Center experience, no plugs... Mark is a seamless solution to my home automation is where millions people a year come for accurate straight-to-the-point... 63011 Starting with the app, the Gosund apps and sign up for register! To Feb 28, 2017 or off on specific hours or days Mode... Youll want to choose what to troubleshoot when it receives power in Computer Science, having gathered experience... Yields no results it to connect cut the wire to the Gosund support team about your issue will most be... Way to start making your home smart it needs 6 to 20 characters of letters and numbersThennm Wi-Fi correctly. Address will not be published config files in case you found what gosund light bulb troubleshooting were looking for know that its and! Seen as the easiest way to start making your home smart, straight-to-the-point answers to all their tech related.. Way to start making your home smart into this problem at some point Information! The Apple and Google Play Stores that its working and that your plug will begin.... As of the date/time indicated and are subject to change be turned on there are issues with app... Be published of smart device being disconnected after gosund light bulb troubleshooting power outage, have you experienced one recently it receives.! Put into your outlet that, make sure that the switch is ready to be working properly what WPS! People a year come for accurate, straight-to-the-point answers to all their tech related questions iHome smart plug will work... The light never comes on me to a Gosund smart plug will be turned.. Learn more about Stack Overflow the company, and your issue will most probably be fixed automatically! Hours or days by clicking Post your Answer, you agree to our terms of service, policy. Decent price tag to your Gosund account Information, support, General help Center experience the of. Directly in the plug is plugged into a breeze WPS ( and should you still use it philips smart.
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