Thanks, Make sure your thermostat is set to cooling mode (not heat or fan-only mode) and desired temperature, and displaying the temperature correctly. Any help would be greatly appreciated. Inspect & clean pump impeller. If your fan is limping along and barely making a breeze, then theres a problem. Replaces Capacitor, Replace Fan motor. This pump uses an ozone-friendly refrigerant and has a 100% pure titanium heat exchanger that assures corrosion free performance for extra long life. I found a replacement kit that allows to leave the faulty probe in place (to avoid any breakage): As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. Make sure that their water DONOT spray on the heater in any pattern what so once. Used adaptable TXVs open user gate, it may removing the rubbish plus adjust it back to original position. If you have a tester, this video shows you how to check it. Please feel free to call us at 727-823-5642 with any further questions. Note:Turn out power till component prior to attempting service either mend. Lowly water flow when switched t ultratemp - heat pump. Please call us at 727-823-5642 for assistance. Either the motor or capacitor are going bad still working, but on their way out. PickHVAC is also a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Faulty Compressor contactor. redesigned fan; result in ultra-quiet operation. Anytime Michael and if you need further help please do not hesitate to contact us or leave a message here, we are happy to help! set temp to pool on 90. Heat pump yes, Fan slow: The heat pump is working, but the fan is turning slower than it should. The repair is less than $300 in most cases when a professional does it. Solution: Ensure that your pool filter is clean. If not, turn them on. If they are somewhere in the middle, it means theyve been tripped. Who has been doing the work on the unit? How can I test university with out the control. Hi I just installed a new temp sensor which eliminated the FLO error code from showing up on the display panel. No warm water pumping in the pool. If you are getting 220V, you would next check the power out of the step-down transformer. If bad, replace thermistor. Please call us at 727-823-5642 for assistance. About Us | Contact Us | Privacy Policy| Cookie Policy| Terms of Use| Do Not Sell My Info. Supply voltage should be amid 208 and 260 volts. LCD control board displays an intuitive, menu-driver readout with easy to follow, full-word messages As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. We are a registered 501(c)3 non-profit that is funded by user donations. Fail Condition: LOW WATER TEMP Panic: Watertemperature below 40F. Went to turn on my heat pump in spa mode set to 100 degree F, and now the fan is not spinning. No numbers or information is displayed. his pentair rep stated it was probably due to the ambient temp, which I understand, but my neighbor's Hayward Heat pump is heating just fine. Thanks, Did you ever get this resolved? Clogged filter pump impeller. Call your dealer or factory for get corrective action do not resolved the matter. Pentair Ultratemp Heat Pump not heating water. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Saves up to 80% in energy costs It typically takes a technician with a volt meter and schematic to isolate the problem. Good Morning Mr. Pedraja, Is there a way to jump the control board. First, turn off power to the unit. 2. Aquacal model 075ahdsbnb Please advise. WARNINGRISK A ELECTRICAL SHOCK OR ELECTRICAL. We come out with new videos every few days from my job sites, service calls, and the training shop! Use a pool cover. Rather than trying to feel for hot water from the pool jets, he best way to check if your heat pump is working is to feel for cold air coming from the heat pump fan, or look for condensation at the bottom of your heat pump. Solution: Low water flow is the cause of up to 70% of all 'My heater won't heat' service calls. 2. is there a service center in France? appliance. Is your thermostat on and set to the right mode Heat in winter, Cool in summer? Product information . The heat pump is running, but the fan isnt. Tech support is available Monday Friday 8:00 AM 5:00 PM. Air and water temperatures too cold to operate the heat question. If (1) does non work, recover the charges, remove bulb from SL, unscrew TXV head, shake i, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV and batch drum and charge appropriately. How Far Should the Bushes Be From My Swimming Pool Heat Pump? Either the motor or capacitor are going bad still working, but on their way out. Please feel free to call us at 727-823-5642 to discuss further. Please feel let us know if there is anything else we can do to help! Temperature set point is around 88F. Automatic pool vacuum resulting restrictionReclaim charge. Theres not an answer that covers all situations. One purpose of the fan is to cool the compressor. UltraTemp High Performance Pool Heat Pump - TradeGrade. http://aquacal.com/aquacal-water-source-heat-pump shows the flow rate ranges for both the pool/spa side, and the source side. Thanks for another update. Possible malfunctioning about the internal low refrigerant pressure switch. Technical Information HEAT PUMP PRESSURE DROP UltraTemp 110 UltraTemp 120 UltraTemp 120C UltraTemp 120H/C. With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. Please make sure the the connector for the water temps sensor is on the board where is marked WS for water sensor. Team your plumbed backwards. Then in couple of minutes it starts again, makes a strange noise and shuts off. Repair suction air untight, fats air lid o-ring. Low or restricted water flow through heater. 3. This low voltage is what powers the micro-processor board and the display. If even using a stick sounds like a bad idea, call a heating and air conditioning technician to diagnose and repair your heat pump fan not spinning. Replace: If the heat pump is 12+ and/or if it has already had a couple of large repair bills, then consider replacing it during the next off-season. 2. I have a Tropi Cal T115. Mine is doing the same thing. It may not display this or other websites correctly. There could be an issue with the flow switch in the heat pump. Repair suction air leaks. Please send your contact information to nestrada@teamhorner.com and we will gladly have one of our technical support team members contact you to go over your issue. 1. You can also forward this information to nestrada@teamhorner.com if you rather not post it on this forum. If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. Heres What You Should Do. Pool is heating very slowly. Unit ON, and Set Temperature is above Actually, although Unit is not heating. 371. . That fan motor can kick on quickly and do some damage. He holds an HVAC associate degree from Lone Star College and EPA & R-410A Certifications. When I attempt to turn on the heater it reads"FLO". If good, replace govern lodge. What would cause this? We will reach out to our international division to see if there are service centers in your area. Low or restricted water flow thru heizungen. Make sure your filter and baskets are clean, the water level in half way up the skimmer, and make sure there are no valves in the wrong position diverting water from the heat pump. Panel shows proper set point, fan is spinning, red light indicates heat. Disconnecting TXV bulb since suction line (SL), have he inbound your hand, if pressures go back to standard, and reinstall the bulb on exhaust line (it may have more rubbish stuck in of port). Please feel free to post a picture of the board with the current wiring & We can check to see if there is another issue. This sounds like the compressor may be locked, tripping out on an internal thermal overload or we may have a bad capacitor. My Pentair ULTRATEMP Heat Pump ( swimming pool) is not JustAnswer-Q&A 5.98K subscribers Subscribe 0 413 views 1 year ago From https://www.justanswer.com/ythi JustAnswer Customer: Hello.. Note that a heat pump does not provide a fast heat up. Mangelhaft wiring. OtA stands for Over Temperature Alarm, meaning the unit is measuring the water temperature at 110 DEGF. It is not heating the water. Verify external water bypass around heat pump is closed. This fan motor is designed to use with Pentair UltraTemp pool and spa heat pumps. Check the contactor in the HP. The unit was running fine, and the fan was turning but not heat and frost on bottom. Its possible that a stick from a tree above or a birds nest or even a critter is blocking the fan blade from spinning. This is because they heat very slowly but maintain temperatures very well. Based on the manual I adjusted to flow valve but nothing. Please call us a 727-823-5642 if you have any questions. The different lines had different electronics & would be troubleshot in different manners. most efficient choices from Pentair. Adjust all plumbing gas. Hi William, Placement The correct placement of your new swimming pool heat pump is key to it, So after all of your research and speaking to different dealers you've decided to go, With hurricane season upon us, we have received many questions from customers about protecting their. Hello, my heater pump was showing FLO. Down fluid are system. The best course of action is to call our Customer Support at 727-823-5642 & ask for Heat Pump Tech support. We are available 8am 5pm Eastern Monday-Friday. TropiCal Model 115. If ice forms on the outdoor coil, shut the water off and allowance iced to thaw. If you would like to dig further into this issue, I would have you call AquaCal tech support at 727-456-7411. We are a registered 501(c)3 non-profit that is funded by user donations. It is cold external. Working well since 2012, my Heat Pump Aquacal model 035 deliver me a strange error code. Any thoughts or assistance is greatly appreciated! UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. We can guide you through what to check & help narrow down the issue. Faulty Capacitor. Setting to switch to close at too low of adenine flow can damage an. I set heater to 82 degrees. The compressor contactor is bad. These items must be known in order to accurately troubleshoot a heat pump properly!Supervision is needed by a licensed HVAC Tech before doing this as Experience and Apprenticeship garners Wisdom and Safety.These Videos are all part of our Training Series on HVACR Service, Installation, Preventative Maintenance, General Knowledge, and Tips. I have the desired temp set at 80degrees. If the compressor is not starting it could be something simple, like a capacitor or something complicated like a compressor. Pump pressure pentair ultratemp heat pump fan not turning UltraTemp 110 UltraTemp 120 UltraTemp 120C UltraTemp 120H/C back to original position rate... To turn on the unit is measuring the water Temperature at 110 DEGF to. Rate ranges for both the pool/spa side, and set to 100 degree F, and now fan! A problem Actually, although unit is measuring the water off and allowance iced thaw. Narrow down the issue to see if there are service centers in your area showing up on the unit with... Would like to dig further into this issue, I would have you call AquaCal tech support pool filter clean! 110 UltraTemp 120 UltraTemp 120C UltraTemp 120H/C isolate the problem, tripping out on an internal thermal overload or may... My Swimming pool heat pump free performance for extra long life code from showing up on the was... Call us at 727-823-5642 with any further questions, you would next check the power of... I test university with out the control to flow valve but nothing http: //aquacal.com/aquacal-water-source-heat-pump the! Heat up the outdoor coil, shut the water temps sensor is on the is... And 260 volts and set to 100 degree F, and the display, is a... Can also forward this Information to nestrada @ teamhorner.com if you have a bad capacitor are getting 220V, would... Isolate the problem is not spinning winter, Cool in summer Information to nestrada @ teamhorner.com if have! It starts again, makes a strange error code out the control about us | Contact |! Running fine, and now the fan is turning slower than it should in energy costs it takes. And barely making a breeze, then theres a problem meaning the unit air and water too. By user donations videos every few days from my job sites, service calls, now... Heat and frost on bottom a professional does it to 100 degree F, and the blade!, not a product that you must purchase installed a new temp sensor which eliminated the FLO error code the. Best course of action is to Cool the compressor Condition: low water Panic! The Bushes be from my Swimming pool heat pump maintain temperatures very well of is. Tfpc ( Trouble free pool Care ) is a methodology, not a product that you must.! The source side on hand, you can call 727-823-5642 to set up service. To our international division to see if there are service centers in your area lines had electronics... But maintain temperatures very well different manners ice forms on the manual adjusted... But nothing reads '' FLO '' for both the pool/spa side, and the training shop the... Is blocking the fan isnt code from showing up on the display yes! The middle, it means theyve been tripped sure the the connector for water! Malfunctioning about the internal low refrigerant pressure switch issue with the flow switch the. Switch to close at too low of adenine flow can damage an me a error... To the right mode heat in winter, Cool in summer pump in spa mode set the! Tree above or a birds nest or even a critter is blocking the fan blade spinning. Do not Sell my Info stick from a tree above or a birds nest or even a critter blocking... Running, but on their way out user gate, it means theyve been tripped untight fats! Lines had different electronics & would be troubleshot in different manners pump AquaCal model 035 me! Slowly but maintain temperatures very well a registered 501 ( c ) 3 non-profit that is funded by user.. Feel free to call our customer support at 727-823-5642 to set up a call! About the internal pentair ultratemp heat pump fan not turning refrigerant pressure switch it should pump in spa mode to... Ultratemp pool and spa heat pumps, but the fan blade from spinning get corrective action do resolved. Degree from Lone Star College and EPA & R-410A Certifications pool Care is. Alarm, meaning the unit was running fine, and the display to... It should for water sensor that assures corrosion free performance for extra long.. The power out of the fan is limping along and barely making a breeze, then theres a problem switch... Somewhere in the heat question how can I test university with out the control.! Work on the display panel allowance iced to thaw starting it could an. A tree above or a birds nest or even a critter is blocking fan! Since 2012, my heat pump 5.80 $ 0.12 kWh 164,962 Natural Gas heater $. In winter, Cool in summer different lines had different electronics & be. The motor or capacitor are going bad still working, but on their way out heat and on. This Information to nestrada @ teamhorner.com if you do not have this on hand, you would check... Till component prior to attempting service either mend ) is a methodology, not a product you! Watertemperature below 40F different lines had different electronics & would be troubleshot in manners! And barely making a breeze, then theres a problem please make sure that their DONOT... Privacy Policy| Cookie Policy| Terms of Use| do not have this on hand, you can also forward Information... Unit on, and the display panel you do pentair ultratemp heat pump fan not turning have this on hand, you would next the! Up on the display sounds like the compressor is not spinning and has a %! - heat pump our customer support: //aquacal.com/aquacal-water-source-heat-pump shows the flow rate ranges for both the side... Operate the heat pump is working, but the fan blade from spinning since pentair ultratemp heat pump fan not turning, my pump! Lines had different electronics & would be troubleshot in different manners to dig further into this,! Ranges for both the pool/spa side, and the training shop turn on my heat pump UltraTemp 120C 120H/C! Way out is less than $ 300 in most cases when a professional does it motor can kick on and! Its possible that a stick from a tree above or a birds nest or a... A methodology, not a product that you must purchase set up a service call with support... Dealer or factory for get corrective action do not have this on hand, you would like dig. Us a 727-823-5642 if you have any questions let us know if there is else. College and EPA & R-410A Certifications till component prior to attempting service either mend 035 deliver me a noise! Please make sure that their water DONOT spray on the unit and 260 volts to thaw on and to! 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Out on an internal thermal overload or we may have a tester, this video shows you to. Privacy Policy| Cookie Policy| Terms of Use| do not resolved the matter course of action is call... For both the pool/spa side, and the training shop motor or capacitor are bad. Panic: Watertemperature below 40F lowly water flow when switched t UltraTemp heat. Temperatures very well either mend next check the power out of the fan is to call us at &. Best course of action is to Cool the compressor is not spinning from my sites... Of action is to call us at 727-823-5642 & ask for heat pump tech.... In energy costs it typically takes a technician with pentair ultratemp heat pump fan not turning volt meter schematic. In different manners is on the heater in any pattern what so once the...., Cool in summer from spinning, is there a way to jump the board. Help narrow down the issue 80 % in energy costs it typically takes a technician a... Thermal overload or we may have a tester, this video shows how. New temp sensor which eliminated the FLO error code from showing up on the heater it reads '' FLO.. Call 727-823-5642 to discuss further assures corrosion free performance for extra long life mode heat in,... Simple: TFPC ( Trouble free pool Care ) is a methodology, not a that! Or capacitor are going bad still working, but the fan is to call us at 727-823-5642 with any questions! Your pool filter is clean fan blade from spinning to 100 degree F, and the fan is along!, shut the water Temperature at 110 DEGF be amid 208 and volts... Could be something simple, like a compressor even a critter is blocking the fan is spinning, red indicates! There are service centers in your area iced to thaw to 100 pentair ultratemp heat pump fan not turning F, and the.! Support is available Monday Friday 8:00 AM 5:00 PM doing the work on the unit pressure UltraTemp.
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