Starting Price: $39.00/month. One quick note about using FullStory: Both Crazy Egg and Hotjar are GDPR-compliant tools — we don’t track individual users. Crazy Egg started off as a design agency and then relaunched as a SaaS product in 2006. Hotjar also offers heatmaps, scrollmaps, and live session recordings, among other features. Share. By running a List Report on that page, you can figure out why — you can see where those users are clicking to leave the page and adjust the link available, if necessary. How To Improve Your Website And Increase Sales, What Should I A/B Test? The bright orange color on the homepage is attractive enough to … Hotjar includes a move map feature that Crazy Egg doesn’t have, whereas Crazy Egg … With better insight into what is a heatmap and how it works, let us discuss the two best heat mapping tools in the market. You can see how visitors interact with your website and content depending on various factors. Mobile: Heatmaps – see where visitors click on desktop sites and tap on mobile/tablet devices: Yes: Yes: … Is it a problem if the bounce rate is high? Hotjar Feedback Surveys are a hassle-free way for users to share their thoughts and needs with you. - Collect data via Incoming Feedback to see what page elements may be prompting people to leave: - Use on-site surveys to ask what you should do differently: You’ve heard a lot from us so far. Hotjar by Hotjar Crazy Egg by Crazy Egg Visit Website . While Hotjar is the industry leader for heatmaps and behavior analytics, Crazy Egg may be better suited for tracking specific users. Note that we have zero intention of ever competing with Google Analytics;we’re meant to be used in conjunction. Crazy Egg vs. Hotjar vs. FullStory: A Comprehensive Comparison (Plus Who Each Tool Is Best Suited for) We’d love to work with every team, but we know our platform isn’t for everyone. Hotjar offers form and page analytics, funnel analytics, and feedback so that you can know what’s really going on. Hotjar is evolving in the way that it captures user behavior data and delivers insights. Located in Boston, MA, she loves cinnamon coffee and a good baseball game. All three tools we’re comparing here offer heatmaps, but there are additional features at play that vary between them — including the level of depth in each heatmap. 14 Best Website Visitor Tracking Software Tools (By Category), Optimizely Alternatives: 8 Tools for A/B Testing and Optimizing Your Website, Website Analysis: Our 4-Step Process Plus the Tools and Examples You Need to Get Started, Low Traffic? We’ll get to the traditional feature-by-feature comparison in a second. Compare Crazy Egg vs Hotjar in Heat Map Software category based on 426 reviews and features, pricing, support and more Before that, here are the four main things that separate Hotjar from Crazy Egg: 1) Hotjar has a free forever plan that anyone can sign up for and keep using, well, forever. Hotjar is best for beginner-level marketers, FullStory is the best option for support, product, and user experience teams. Hotjar gives you the full picture of user behavior with tools that help you not only reconstruct the … Mobile: Desktop. They offer three types of plans: Personal, Business, and Agency. In addition to showing you which aspects of a page draw the most interest from users, heatmaps can also help you diagnose and test solutions for common conversion problems. Our approach to privacy (2019 and beyond). There are some obvious differences between Crazy Egg and Hotjar when it comes to approach, benefits, and the markets and businesses each of us serve. If you’re hosting an e … If you’re comparing Crazy Egg’s and Hotjar’s free trials, you may be wondering which one you should go for. Including Computers Electronics & Technology, Business & Consumer Services, Lifestyle, Finance and 20 other categories. Both Hotjar and Crazy Egg can serve as complements to Google Analytics, so if you’re looking for deeper insights than what you’ll get from GA, then good job: moving past web analytics alone is a game-changer. The three tools we are comparing here offer heat maps, but there are additional features at play that vary between them, including the depth level in each heat map. Best of all, Hotjar is easy to share with team members, and makes it easy to get results so you can make the most impactful changes to your site. As you can see, most of the dots are red — meaning they came from Quicksprout’s website. This gives pretty immediate insights into which menu items, icons, links, buttons, CTAs, opt-in features, or other elements are getting the most action. The original free plan from 2006 was later retired in favor of a free 30-day trial on all subscription plans. Beyond that, pricing data isn’t openly available, so you’ll have to contact FullStory for more detailed pricing info. Our List Report is designed for the numbers-oriented crowd. But, if your traffic spikes at noon and you get 8,000 of those visits in an hour, Hotjar will still only record 420 of them—so you end up getting only a tiny sample of the visitors in that busy hour recorded. At Crazy Egg, we have some really happy customers, and we’re sure Hotjar and FullStory do, too. Both competitors offer heatmap reports supported on mobile devices. Those new markets yielded 15-16% revenue growth after the first year for one of our customers. Namely: If that sounds like just what you’ve been looking for, come give us a try. We’ve heard from some of our customers that they used the country filter on their Confetti snapshots to identify new potential markets to target. What’s causing people to exit en masse from a specific page? And when you use Heatmaps, you can always pair the behavioral data points with direct feedback you collect on specific pages. “Matomo” may not be a popular name but when it comes to offering reliable web analytics, it’s at par with the best in… So, for example: Let’s say Hotjar predicts you’ll get 20,000 visits in a day and you’ve selected their 10,000 daily pageview plan. Comparing WordPress Heatmap Tools: Hotjar Vs HumCommerce Vs CrazyEgg. Heatmaps come in three types. And that’s what we’ll cover on this page: TL;DR: what’s the difference between Crazy Egg and Hotjar? By looking at the Confetti Report through the lens of each referring source, you can determine whether users who came from an email campaign behave differently than those who arrived via Google search results. There’s Google Optimize or Optimizely for that—or, indeed, CrazyEgg. With all the factors that pricing is based on (from sessions to storage to features), it can be hard to compare plans directly. Clicks in dead space, for example, can highlight confusion on the part of visitors or indicate that they’re searching for more information. We track everything on your page, and that includes all clicks, whether visible or non visible elements. Just saved me tons of time debugging a customer issue.” – Mike Champion, HubSpot, “We use it for supporting our customers on a daily basis. Just like Hotjar, Crazy Egg includes scrollmaps and supports collecting … Compare Hotjar with the biggest competitors in the Dashboard market like Google Analytics, Crazy Egg … Hotjar - See how visitors are really using your website, collect user feedback and turn more visitors into customers. Compare Crazy Egg vs Hotjar. Point number two is about how these two types of data interact. We also offer a 30-day free trial that’s available on all four of our pricing tiers. Getting a general overview of what’s happening on the page—are the clicks highly concentrated or spread out? Here is something that happens a lot: you find a data point inside Google Analytics that looks interesting, but don’t understand why it exists or what it means. FullStory does offer a free plan that gets you up to 1,000 pageviews per day, plus a 14-day free trial of their Business edition. The third type of heatmap, known as scroll map, shows how far down the page your users are scrolling. Crazy Egg is the best option for intermediate and advanced marketers and CROs. Hotjar vs. Crazy Egg Comparison Conclusion So to figure out which between Hotjar and Crazy Egg is the better website and conversion rate optimization solution look inwards. This helps you find relevant recordings from people who are struggling, so you can review them and find out what might have gone wrong. We utilize sampling so that you don’t have to pay for more data collection than necessary, and we have different pricing tiers to accommodate your needs and those of your business. We’re living where we want to live, and we’re working with a top-notch team whose skill and dedication was chosen over their location. The Crazy Egg team has done a great job creating a product that businesses use for heatmaps, user session recordings, and A/B testing. FullStory’s pricing model is the toughest to compare side-by-side with Crazy Egg and Hotjar. Sign up and trial any of our plans — it’s completely free for 30 days. For example, if visitors aren’t clicking on your CTA, you can use heatmaps to compare results before and after changes in positioning, copy, color, and more. That’s why comparing us with other tools (including Hotjar and FullStory) is an important step in choosing your web optimization solution. Swati Gole Posted on April 2, 2019 Posted in Featured, Tools No Comments. Assess your goals to help … 2) Hotjar is laser-focused on businesses selling online. Users get up and running in minutes. For that reason, we explain each tool’s basic pricing model and share the plans they offer. Let’s find out. That means you should have data based on 10,000 visits at the end of the day. We’re a freemium product, meaning you can get started for free at any time. We would even pay 10% more for monthly billing, vs … 2 Inspectlet hasn't got a lead over Hotjar … The fact that we’ve got 90+ employees from 15 different countries—all working remotely—means more for you than you might think. For example: In the screenshot above, we’re looking at how all the clicks in the report break out by referrer. FullStory, however, does track individual users, and it’s the responsibility of those using FullStory (that would be you) to either inform website visitors and comply with GDPR rules or to manually switch this tracking off. Knowing that means you can better optimize the blog post to meet visitors needs and to keep them moving through your website. All three tools we’re comparing here offer heatmaps, but there are additional features at play that vary between them — including the level of depth in each heatmap. And, while we’d love to work with every team out there, we know our web optimization platform isn’t perfect for everyone in the world. Also, it would be nice if Crazy Egg billed monthly, vs … Hotjar vs Crazy Egg; Hotjar vs Crazy Egg. You can test on all devices or be specific (i.e. Hotjar works differently from other tools that capture data based on data points. Discover Hotjar Dashboard tool - Top alternatives, customer information and buyer intent data. The first one, known as click map, shows you where users are clicking their mouse or tapping their fingers on a mobile device. Note: Rather see for yourself than read a comparison? An Ecommerce Homepage Analysis, Crazy Egg is the best option for intermediate and advanced marketers and conversion rate optimization (CRO) pros, Hotjar is best for more beginner-level marketers. In addition to our Snapshot reports, there are a few other things that set Crazy Egg apart. Crazy Egg vs. HotJar Now that you understand a little bit more about heatmaps and their usefulness, let’s take a look at a couple of the best heatmap tools available. A couple of points here. We can see what changes were made and where the changes were made.” – Fred R. on G2. In short, Snapshots show you an overview of how people interact with a given webpage. With Hotjar, one simple script gives you access to several behavior analytics tools in one go. “Crazy Egg has offered us the missing piece to our website analytics. 1 Hotjar has better usage coverage in more websites categories. However, our commitment to democratization is still very much in place—we still have the same free forever plan that anybody can sign up to. Here’s another example: In the screenshot above, we filtered to see only the clicks from users located in India. At Crazy Egg, we get that. Read more → check out our introduction to on-site surveys, this list of 20+ poll examples from real websites, and our extensive guide to Session Recordings. About Hotjar Hotjar … Using website analytics you can easily pull data on your top-performing and lowest performing pages, but you won’t necessarily understand what makes a winner from a loser. Crazy Egg did too, a few years back, but as of 2019 it only offers a free 30-day trial on all subscription plans. Their aim was to make conversion rate optimization easy and give people a visual way to analyze website performance. Hotjar vs. For example, Google Analytics might show that a particular webpage has a high exit rate. Tablet. Why is time on the page so low? That’s why we’ve added more than dozen built-in integrations, including: Plus, you can use our simple script to add Crazy Egg to any app that accepts third-party scripts. We’re especially loved by B2C companies like TomTom, Ryanair, Matalan, and many others who want to make the right website changes, improve UX, and increase conversions and revenue. By clicking on the (+) markers, you can see the exact number of clicks an element received, plus what percentage of total clicks on the page that number represents. Below, we break down the features, integrations, pricing, and more that led us to each of those assessments. 295 verified user reviews and ratings of features, pros, cons, pricing, support and more. No Problem! Another example involves form abandonment. Meanwhile, Hotjar launched in 2014 with 5 co-founders and a mission to democratize analytics and feedback. That’s insanely powerful. Their plans differ based on the features included in each: Enterprise or Business. It gives you a more granular look at where people are clicking on your website. Within those, the main factor that changes is the number of pageviews you get per day. About Hotjar. With Hotjar, you gain both behavioral insight and feedback from your visitors that you can use in conjunction with each other and with website analytics to become a UX and customer experience master. Crazy Egg. Cons Hotjar offers a free plan with nearly all the features of the Crazy Egg basic plan for nearly $300/year. In this example, Incoming Feedback is the little black button on the right-hand side of the screen; once clicked, it lets people express their thoughts on the page via a sad-to-happy emoticon range (which can be customized to a 1-5 star rating) and add specific feedback about what elements work or don’t. Also, it would be nice if Crazy Egg billed monthly, vs annually - as all our revenue and client billings come in month-to-month. Here, we compare Crazy Egg, Hotjar… That said, there are quite a few plans to choose from. Full data collection and sampling flexibility. comparison of Crazy Egg vs. Hotjar. Today, our team has grown from 5 to almost 100 members spread across the globe (we are a fully remote company), and our mission is re-focused around giving businesses of all sizes the insights they need to build experiences users love. As you go up, plans are designed to allow customers to track more pageviews and record more sessions. Determining which elements visitors engage with the most. The features, integrations, pricing, and customer reviews above are why we believe: We’re really confident that more experienced marketers and CROs will fall in love with what we have on offer. There are four key types – or groups – of data that are used for conversion rate optimization (CRO):There are four key types – or, Kiera's a content writer who works with SaaS and ecommerce companies. With tools such as Feedback Surveys and Session Recordings, Hotjar helps you investigate these scenarios—but you get more insight from Hotjar than from Crazy Egg here. … From the beginning, there have been differences in the missions and pricing models of CrazyEgg and Hotjar. Crazy Egg (93) 4.2 out of 5. Hotjar offers a free plan with nearly all the features of the Crazy Egg basic plan for nearly $300/year. Crazy Egg can be used for that, too, but Hotjar brings you wider insight by pairing behavior and feedback data. Why do many of them leave before converting? Whichever type of website you own or work on, knowing where the majority of your visitors drop off will help you focus your optimization efforts. But there are two features of Hotjar’s that really stand out: surveys and funnel analysis. They take all of that useful data and average it together to show you an overview of click behavior — which means you miss out on vital context. Hotjar will record data from roughly 420 pageviews each hour (10,000 daily pageviews, divided by 24 hours a day). Join 40,000+ marketers and designers who receive our blog posts in their inbox. Here’s a snapshot of what the site looked like back then: Founded by Neil Patel and Hiten Shah, Crazy Egg was one of the very first testing platforms to help businesses track, evaluate, and improve their conversion rates. Overlay Reports tell you what specific number of clicks and percentage of total click behavior occurs on each element of your webpage—that’s in addition to the more relative click frequency data shown in traditional heatmaps. When you only use Google Analytics, you can measure goal conversion rate, discover exits and exit rates, monitor traffic, and measure your user base (new versus returning) without ever really understanding why and how things are happening. Specifically, you can follow along with their user journey through video, seeing clicks and movement.” – Kristen D. on G2, “We like to make people happy on reed.co.uk and Hotjar shows us how well we’re doing.” – Brett Orr, reed.co.uk, “I really like that it’s very easy to use, even my clients learn how to use Hotjar because of its simplicity. Alternatives. Unlike all-in-one alternatives, Neil Patel’s CrazyEgg is a heatmapping tool. Including Computers Electronics & Technology, Business & Consumer Services, Lifestyle, Finance and 20 other categories. Similar to the Confetti Report, you can break down all of this information across 22 different filters, including referring source, new vs. returning visitors, device, and more. So if you fall into one or more of the categories above, using Hotjar helps you: How easy is it for your website visitors to find what they’re looking for? Our software tracks every visitor to your webpage, then gives you the option to sample your data as needed. And, while we’d love to work with every team out there, we know our web op. List Reports are one of the ways our Snapshots can help color some of the data you might find in a tool such as Google Analytics. Crazy Egg vs Hotjar vs FullStory Features. FullStory offers more than a dozen pre-built integrations, geared more toward the support, UX, and product management crowd. Our tool offers five different types of Reports: As the original heatmap software, our Heatmap Report quickly shows you where people are clicking on your webpage. Besides, Hotjar and Crazy Egg provide scroll maps. 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