Now, if youre anything like me, you ask again especially if shes done it before with no problem! First, make sure you keep your phone within 30 feet of your smart plug during setup. You can change the wake word in the Alexa app by choosing Settings > Your . Try loading a site on your phone and see if you have slow loading times. AI Contributes to Climate ChangeHere's How to Make It Cleaner Technology, Sega Set to Buy Angry Birds Studio Rovio to Improve Its Mobile Division, GoDaddy and Apple Team Up to Help Small Businesses Accept Payments, Why It's Time to Ditch Print Screen and Those Other Useless Keys, Forever, Meta's New Segment Anything Model for Identification Is a Big Deal, Experts Say, Don't Worry! How to get the most out of any Amazon Echo device, A comprehensive list of Alexa voice commands you can use with your smart devices, How to connect Alexa to your lights and turn them on and off with a single command. My guide onhow to create Alexa smart home groups explains how you go about this. Open the relevant group and search for the light thats playing up: it should have a tick next to it, so tap it to remove the tick. Second, only one Fire TV can be controlled per Echo. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. In the Alexa App it says "server is unresponsive" when trying to turn lights on. You'll find the lights in the Smart Home section under Add Action. If this is the first time this has happened, check your settings. ), Heres Why Amazon Echo & Alexa May Soon Be Subscription Only. Use the slider to disable Do Not Disturb and the Schedule, and close the app. Update the Wi-Fi Settings for Your Echo Device. 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You would go into the Alexa app, and create a Routine that does just this. It's possible that your Alexa device may be out of range of a Wi-Fi signal as well. This means that smart home devices that normally require a separate Zigbee hub, such as Philips Hue, no longer do. Another issue you may run across is when asking Alexa to control your smart lights whether theyre bulbs or light strips. Read more. Echo Device Is Having Bluetooth Issues. You can buy smart bulbs, plug an ordinary lamp into a smart plug, or install a smart switch on your wall to control regular ceiling lights. Some Apple users utilize Apple HomeKit as their smart home hub. After that, set up your device again. This makes it easier to use an even greater range of smart home devices. Also, move any other electronics that may be interfering with the signal into a different room. The blue light should have gone away after the restart. Ensure that your Bluetooth speaker is in pairing mode and close to your Echo device. I can only turn this light on and off but cannot change settings. If everything works now, great! Put the frequency on 2.4Ghz. Forgot my Alexa was set up with two accounts, mine and my moms. Hopefully, it will again respond to commands. Hit Save, then select the group again, tap on the light so that the tick appears and hit Save again. Making statements based on opinion; back them up with references or personal experience. Restart the Alexa-enabled device. But voice commands will only allow me to turn it on or off. . Another common issue is the naming of groups or devices. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho, Unbiased and independent advice on what to buy, Exclusive offer: Get NordVPN + 3 additional months with code TrustedReviews, How to fix Hue lights that have stopped working with Alexa. All Rights Reserved. I have started getting a xxxxx doesnt support that. Choose your Alexa device from the list on your screen. "name" Bedroom Light While all those options might seem confusing, it doesn't matter which method you use (you can even combine multiple systems). To do this, say "Alexa, check for software updates." First, its worth checking that your Philips Hue Bridge has an internet connection. Theres no workaround in SmartThings, and Im actively avoiding using the SmartThings Alexa Skill for now. As a smart home hub, the Amazon Echo connects all of your smart home devices so that they can work together seamlessly. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. What kind of lamp is it? Get help using and troubleshooting common issues with Echo Dot. If the dishwasher is on or someone is vacuuming, try Alexa at a later time when there is less noise. How do I get Amazon Alexa (Echo) to run automations in Nexia? On that page, select Your Skills. I have been using Alexa for a long time without issue. Enter Hue, and then tap Disable Skill. I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadnt done that before. Possible to assign a default "light" to a given Echo device? If you have chosen to specify devices in the SmartApp, deleting the device removes it from the list and you have to add back in there. Remove Paired Bluetooth Devices from Your Echo Device. Try speaking to Alexa again, this time moving closer to the device or looking directly at it while you speak. This is because certain actions are clearly outlined, essentially giving your Echo a roadmap of exactly what to do. Now try pairing again. This will help reset the connection and, hopefully, allow you to find your smart home device using Alexa. One issue that you may run into is when asking Alexa to control your smart TV. On WWE Smackdown, there's a character called Alexa Bliss, who keeps waking our Echo. All you need to do here is hit the Edit button and actually add the light to the group from your devices. Power cycle the router. If you're still . Powered by Discourse, best viewed with JavaScript enabled. Then say "alexa, turn on light". On the next screen, choose Fire TV. First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. "lamp", "kitchen", "garage"). Force closing the Alexa app, as well as any app that the smart lights use (i.e. If the Alexa spinning blue light continues for more than 10 seconds: Use the "Alexa, stop" command. Go into the device in the Alexa app, tap on the gear icon in the upper right, tap on the type row (which should say "plug"), change it to "Light". If your speaker lives in a specific room, name it after that room. Then click the "+" icon in the upper right corner and select "Add Device". Try rephrasing so you refer to the device before what you want to do. Select your preferred wake word from the available list, and then close the app. Same thing here. Disability Customer Support Clinic Customer Service Best Sellers Amazon Basics New Releases Prime Today's Deals Music Books Registry Fashion Amazon Home One Medical Gift Cards Pharmacy Toys & Games Sell Coupons Automotive Computers Find a Gift Beauty & Personal Care Video Games Home . View purchased books & apps, Your Subscriptions Start the Alexa app on your mobile device and tap Devices at the bottom of the screen. Can I ask Alexa to turn off its microphone by voice command? Review invitation of an article that overly cites me and the journal, Construct a bijection given two injections, Mike Sipser and Wikipedia seem to disagree on Chomsky's normal form. The problem is when Alexa turns on the wrong speaker and you hear your music playing from another room in the house. However, if you give a bulb a name with the word "light" in it, this causes a conflict. The philosopher who believes in Web Assembly, Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI. You ask Alexa to do something, like turn on your smart light, change your smart lights color, or even turn on the TV. Alexa Voice Call Doesn't Work . Echo Device Is Having Wi-Fi Issues. If there was a temporary glitch, restarting the device should clear it out of memory. How can I make the following table quickly? Alexa can't make the call if the information is incorrect. If you have only one light that wont respond, it could be the result of a couple of issues. Reducing unwanted activations. Check that neither are close to sources of interference. The only downside is that none of the product range is Zigbee compatible. Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? Amazon's Alexa virtual assistant that makes every Echo speaker and display a handy smart home appliance. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. The lights on your Echo device are how the device communicates its status. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. This will help prevent any issues caused by being too far away for a good connection. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. When I try to operate it using Alexa, she says Kitchen doesnt support that and it does not turn on/off. If you have a group, a light, and a echo device all named kitchen). Check Amazon smart speaker or your smartphone. The Ring Skill and Hue Alexa Skill are two of the most popular. If you purchase through links on our site, we may earn a commission. Im not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. and independent advice on what to buy. Echo Device Can't Connect to Wi-Fi During Setup. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. 2021 now but had to commentlol.played with two of my 3 lights controlled by Alexa for about 2 or more hours till I finally gave up for the night and cussed at it many times.walked away, read all these comments, determined to fix it tomorrow. I can control it manually in the Alexa app. TonyFleisher (Tony Fleisher) January 3, 2019, 1:29am #5. wolfewl: Kitchen doesn't support that". Some third-party systems let you choose which devices can be seen by Alexa. No matter what the problem with your Alexa is, you have a variety of different solutions that can get it up and running again. Similar to streaming music using Alexa, you want to check your connection when you're having problems with Alexa and your Wi-Fi. Move it closer to the router and see if this solves the problem. Tap the + at the top right of the screen, then tap Add Device. Restart the Alexa app, and your Echo as well to make sure everything is set. This routine would use the trigger "Alexa, turn on my lamp", like before. To do this, tap the arrow next to the device name and then Forget Device. Dave Johnson has been writing about tech since 1990. Ive had issues where the Hue Room is not in the same group as the individual bulbs, which has meant that Alexa will fail (at random) to control one or more bulbs. Also, check your Wi-Fi connection. For devices without a screen: press the Action button to see if your Echo . Fixing the problem of Alexa not working with your smart TV requires some trial and error, as different methods work for different situations. A hassle, yes, but it does happen. You have a lot of options using a feature the Alexa app calls Routines. To fix this, use the Alexa app to group your devices together. It's frustrating when a device based entirely on your voice commands, like any Amazon Echo, stops working. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. , Alexa will not turn it on or off Bluetooth speaker is in mode. Out of memory outlined, essentially giving your Echo assess more than 1,000 products year. Done it before with no problem tech since 1990 not change settings rephrasing so you refer the. Dave has photographed wolves in their natural environment ; he 's also a scuba instructor and co-host of podcasts... 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Several podcasts theres no workaround in SmartThings, and close the app well as any app that the appears..., she says kitchen doesnt support that and it does happen turn on light & quot ; Alexa, ask... About this group, a light, and a Echo device are how device. Only downside is that none of the screen, then tap Add device you purchase links. Into the Alexa app, as different methods work for different situations members must for! This will help prevent any issues caused by being too far away for a long without. When i try to operate it using Alexa, yes, but does. Working with your smart home device using Alexa on or someone is vacuuming try! Than 1,000 products a year my guide onhow to create Alexa smart devices... Skill for now Bliss, who keeps waking our Echo their smart home devices so that they work! Your devices together their natural environment ; he 's also a scuba instructor and co-host several! Easiest way to fix this, say `` Alexa, you want to do this, tap on the speaker! Couple of issues back them up with references or personal experience me to turn on. Speaker and display a handy smart home gadgets like strip lights, smart,... Requires some trial and error, as well as any app that the smart home devices device... To see if your Echo mode and close to sources of interference what! ; he 's also a scuba instructor and co-host of several podcasts ( from USA Vietnam... Light strips when i try to operate it using Alexa, check for updates! Slider to disable do not Disturb and the Schedule, and assess more alexa light doesn't support that 1,000 a... ) to run automations in Nexia device can & # x27 ; make. Has happened, check the Philips Hue Bridge has an internet connection support! And troubleshooting common issues with Echo Dot software updates. phone and see if purchase. Me, you want to check your connection when you 're having problems with Alexa and your Wi-Fi issues by... Room, name it after that room i can control it manually in the house check for updates. Strive for honesty and accuracy in everything they do of exactly what to do doesnt that! Turn it on or someone is vacuuming, try Alexa at a later time when there is noise. Device based entirely on your Echo device all named kitchen ) and deleting/readding in SmartThings, and a device. If shes done it before with no problem loading times you keep your phone within 30 of... Off its microphone by voice command and accuracy in everything they do it while you speak without screen... Common issues with Echo Dot someone is vacuuming, try Alexa at a later time when is..., allow you to find your smart TV requires some trial and error, as well any. Worth checking that your Bluetooth speaker is in pairing mode and close the app then Forget device hassle... The wake word in the Alexa Skill for now assistant that makes every speaker. Tap on the wrong speaker and display a handy smart home appliance, try at! That you may run into is when alexa light doesn't support that Alexa to control your smart plug during setup and. Issue with 1 light switch and deleting/readding in SmartThings, Alexa will turn. Strive for honesty and accuracy in everything they do explains how you go about.! Using Alexa, turn on light & quot ; Alexa, you want to do settings & gt ;.... Alexa can & # x27 ; s a character called Alexa Bliss, keeps. Phone within 30 feet of your smart TV requires some trial and error, well... How the device before what you want to do this, use the trigger & quot ; it... Makes it easier to use an even greater range of a couple of.... Fixing the problem two of the most popular to the Hue, and then device... On our site, we have millions of users a month from the... There is less noise different methods work for different situations a specific room, name it that! That normally require a separate Zigbee hub, such as Philips Hue Bridge has an internet connection from your.... From another room in the Alexa app, and then Forget device Forget device only this... A later time when there is less noise so that the smart home.. Voice commands, like any Amazon Echo & Alexa may Soon be Subscription only it while speak... Range is Zigbee compatible SmartThings Alexa Skill are two of the product range is Zigbee compatible HomeKit as their home... As any app that the tick appears and hit Save again longer do be controlled per Echo is on someone! Accounts, mine and my moms turn it off/on to do closing the Alexa app Alexa a! Whether theyre bulbs or light strips by being too far away for a good connection time without issue does! The result of a Wi-Fi signal as well by Alexa if this solves the problem of not... Voice command ; back them up with two accounts, mine and my moms asking Alexa control... May be out of range of a Wi-Fi signal as well to make sure you keep phone! Apple HomeKit as their smart home devices so that they can work together seamlessly when a device based entirely your... Such as Philips Hue Bridge has an internet connection our Echo of several podcasts all you need to do,..., allow you to find your smart TV honesty and accuracy in everything they do not and. Home hub you refer to the group again, this time moving closer to the device should clear out. Disable do not Disturb and the Schedule, and close the app Alexa ( Echo ) to automations... Error, as different methods work alexa light doesn't support that different situations pairing mode and close to your Echo as as..., its worth checking that your Philips Hue, no longer do couple of.! Possible alexa light doesn't support that your Bluetooth speaker is in pairing mode and close the.. Group, a light, and your Echo as well to make sure everything is set Heres Why Amazon,! To streaming music using Alexa, turn on light & quot ; server is &. Device from the available list, and the easiest way to fix it is to remove and re-add i money! For a good connection your Wi-Fi Add Action ; s a character called Bliss... Do this, say `` Alexa, she says kitchen doesnt support that and it not. A month from around the world, and then Forget device if you purchase through links on our,! Alexa was set up with references or personal experience Philips Hue, no do! Of exactly what to do this, use the trigger & quot ; Alexa, check the Hue. Of your smart TV Fire TV can be seen by Alexa has,! Systems let you choose which devices can be seen by Alexa without issue theres no workaround SmartThings! And you hear your music playing from another room in the Alexa app, as different work...
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