Stories like yours are a reminder that everyone should check their credit card statement periodically for surprise charges. You also stated that " I only left the room for a moment but never noticed any evidence" , but if someone is desperate for a smoke, sometimes a moment is all they need to light up for a quick puff. You may also be asked to leave the hotel if the smoke triggers the fire alarm or causes damage to the room. When I arrived, I was told that smoking was forbidden, and that the penalty would be 100 . A hotel charged me a $300 smoking fee. Swimming pool over crowded. He also promised to make some changes to the way in which future cleaning fee claims are handled, to prevent another misunderstanding. Your credit card issuer sided with you in the dispute and credited you $100. This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. Instead, use the ashtray provided or carry a portable ashtray with you. I said, fine, please bring your manager over, because this is ridiculous. Christopher Elliott. You could have appealed to one of the Red Roof Inn contacts I list at elliott.org/company-contacts/red-roof-inn/. Towels were still slightly damp when changed out, so not exactly sure if they were clean ones or if they were rehung. They wouldn't listen to me. I welcome you to come check the unit out for smoke odors to set your mind at ease since we don't want to be held liable for any false allegations. : Lawyers, Answer Questions & Get Points It's not false. - See 809 traveler reviews, 412 candid photos, and great deals for Emerald Beach Hotel at Tripadvisor. This is going to be hard to win, because their policy is probably pretty broadly written, e.g., as you say "evidence of smoking" which does exist. I was appalled, I said so you're calling us liars? Is that fair? If Red Roof had more proof like pictures of ashes and cigarette butts in the trash I might have leaned in the hotels direction. Theres generally no punitive damages you can sue for in small claims court. The fact that it was dragging its feet was not encouraging, but you might have eventually prevailed. But it didnt. Being accused of smoking in a hotel room is a serious matter. Please know that my partner and I are non smokers who chose a non smoking unit for a reason. Any updates on this? FAQ. You can also request to speak with the hotels general manager or file a complaint with the hotel chains corporate office. When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. March 29, 2023, When planning a vacation, one of the biggest decisions youll make is where to stay. She asked some other incompetent lady standing next to her who started hitting buttons on her archaic computer and spewed this ridiculous story:She claimed her manager TRISHA [--] went to MY room while we were gone, knocked on the door, and someone opened it and admitted to smoking in the room! Wed like to obtain some additional detail regarding your experience so we have sent you a private message. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Reddit and its partners use cookies and similar technologies to provide you with a better experience. NO ONE WAS IN MY ROOM. Here's what to do. #15 Best Value of 41 California Hotels with Smoking Rooms. After returning from our trip, I checked the credit card activity and noticed that there was a charge of $100 for a smoking fee. A: If you don't smoke, you shouldn't have to pay a cleaning fee. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. She said we were lucky they only charged us half the fee. So what went wrong here? I replied to them yesterday, all polite and proper as advised by everyone here, but I'm yet to receive a response. I believe you have our actions mistaken with another guest". If you were the sole guest in the room for one night and you don't smoke, then maybe someone else smoked in your room. Stayed two nights on a business related trip. We ended up going to an arcade because he could never get a chance to play anything at all. Is that legit? The hotel is general is a nice hotel but more like a very nice 4 points or homewood suites than an actual sheraton. Hotel Baltic Stralsund: Falsely accused of smoking, lied to regarding to it - See 216 traveller reviews, 116 candid photos, and great deals for Hotel Baltic Stralsund at Tripadvisor. When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I do apologize if this was of any inconvenience to you. That's false as I obviously didn't smoke in the room. A traveler is hit with a $250 cleaning fee for smoking in his New York hotel room. 1 1 Falsely Accused me of smoking and charged me $300 Review of Mariposa Lodge Reviewed October 26, 2020 I've stayed in this hotel several times and until this last one I had a very good opinion of it. Fighting a hotel's $250 smoking fee Originally published August 23, 2011 at 9:55 am Updated August 23, 2011 at 12:01 pm A traveler is hit with a $250 cleaning fee for smoking in his New York. We are starting to think that this is some sort of scam. I stayed here for a business trip and found it to be a very nice hotel. You can read more travel tips on his blog, www.elliott.org, or email him at chris@elliott.org. Ugh. We hope you will still consider us your next time in Corpus Christi. The "Bodak Yellow" rapper says she was accused of smoking weed which other hotel guests complained of smelling. Willow Tree Lodge. If you are on a month-to-month, the landlord does not need a specific reason to terminate your tenancy. Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. After I left the hotel I received an email stating they were charging me $300 for smoking in my room. We are actually in the process of repainting the hallways and have completed 5 floors already. Hello! When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. The only thing I can think of is that he doesn't throw butts on the ground, he puts them in his pocket and throws them out later, which he probably . Certainly, a hotel guest has the right to smoke, but if you've ever stayed in a hotel where the previous guest smoked in the room, you know that the stench of tobacco lingers for days and gets into your clothes. October 6, 2022. Is this some kind of scam to kick me out of the AirBnB? Travel Troubleshooter: Budget charges $250 for calibrating a camera. It's been over 12 hours and the host hasn't responded to my reply. A Comprehensive Guide. We had a good trip and if you dont mind the drive it is a good hotel. Stay FAR FAR AWAY from this hotel The omni was cheaper, but sold out. Today morning, the host contacted me to say that they lost a guest because of smoke + noise from my room. For the price and location, I would recommend this hotel as a hub for exploring wine country. Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. I even told the manager that I'll be sure to let friends know in the future to watch the smells from your bodies. Cobwebs overhead at the front desk. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. Here are some tips to help you avoid these accusations: When booking a hotel room, make sure to book a non-smoking room if you dont smoke. Stayed in this hotel for WELL under 24 hours for business. Still, I thought Marriott might want to review your case one more time. We often link to other websites, but we can't be responsible for their content. It's true that Marriott gets more than its fair share of cleaning-fee complaints, but not enough for me to think it is using these fees to generate revenue in any systematic way. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. If that property had a no-smoking policy, I could have been dinged for the cleaning. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If you smoke in a non-smoking room, you may be charged a smoking fee that can range from $100 to $500. Kid paradise but too loud & overcrowded in pool & play area. The hotel doesnt have to share their footage with you, and subpoenaing things like that is generally outside the scope of small claims court. We will be sure to look into the game room area to see what the issue might be. We did place on the floor so they would be exchanged. We haven't broken any rules during our stay. Ya missed your checkout time, she snarled, taking another drag and turning her head away. Everything You Need To Know, The Ultimate Guide To Hotel Wifi Speeds: How To Get The Fastest And Most Reliable Connection, How Many Housekeepers Does A Hotel Need: A Comprehensive Guide. Stayed in this hotel for WELL under 24 hours for business. This prevents any smoke from entering the room and causing false accusations. Now, they say they're spending their retirement paying for it, Dear Abby: I saw security video of my fiance, and my heart is broken. You rejected that explanation because you do not smoke. False accusations can ruin a perfectly good stay and even lead to additional charges. Can I get a refund? Why would we then smoke in the room? Emerald Beach Hotel: Falsely Accused of Smoking in Room. Get Morning Report and other email newsletters. Christopher Elliott, King Features Syndicate, Inc. elliott.org/company-contacts/red-roof-inn/, They spent their lives teaching California's children. The food at the hotel was also very good (both room service and at the bar). I will literally NEVER stay with Holiday Inn again. Consumers: Ask Lawyers Questions and Get Answers for Free! In fact, I suffer from allergies and cant even be around people who smoke. queen room - smoking, queen room with two queen beds - smoking, king room. A breach of contract just simply means that one party was obligated to perform and they have either have not performed or have said that they will not perform. Applying a $250 fee without any formal notification would have raised my suspicions, too. A representative phoned you and agreed to refund the $250 fee. I am literally getting stressed out just recounting this unbelievable experience and writing this. I think you were. Please do not quote spam as this enables it to 'live on' once the spam post is removed. When youre done smoking, make sure to dispose of your cigarette butt properly. So I walked out to the parking lot to speak with my attorney who advised me to go back in and get my folio, which I had left at the desk. Luckily I reviewed my credit card statement and caught it. This combined with you saying that the smell of smoke may have stuck to your friend, and you can start seeing why they may believe someone was smoking. Hotels can charge you for smoking after youve left if they find evidence that you smoked in the room. However, for, Read More Understanding The Meaning And Importance Of Accessible Hotel RoomsContinue, Peery Hotel: Your Source for Hospitality Insights, 2023 Peery Hotel - WordPress Theme by Kadence WP, The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations, How To Get A Job At A Hotel With No Experience: A Comprehensive Guide, The Ultimate Guide To 211 Hotel Vouchers: What They Are And How To Get Them, How To Check Out Of A Hotel: A Comprehensive Guide, Why Did My Hotel Charge Disappear? Thankfully, the pool was somewhat clean and that satisfied my son. The staff was friendly and provided great dining choices. Tripadvisor performs checks on reviews. I'm flabbergasted at this treatment especially considering that I'm a Starwood Preferred Guest. Literally walked away. Not only am I a lifelong non smoker, but I am 7 months pregnant. Red Roof did respond to you in writing about your complaint. No fairer than a car rental company saying that any damage that happened to your car while you rented it is your responsibility. Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of "How to Be the World's Smartest Traveler." Front desk provided prompt service. Luckily I reviewed my credit card statement and caught it. Miss Manners: People look when I drive down the street. by Ariana St Pierre, WGME. My room was modern and clean. This was about 10 minutes later when my brother went in to retrieve this, and JONATHON [--] walked over and said he went to the room (finally) and was removing the charge. If you dont recognize an item, contact the merchant and ask about it. So I would contact them politely as others have said above. Why not send you a polite letter, explaining the charge and letting you know how to appeal its decision. I also agree that the $250 is fair. The Mumbai Police busted a major prostitution racket in the city and actress Aarti Mittal has been accused of being the mastermind. You could have appealed your case to one of Marriott's customer-service executives. I tried to explain that no one was in there and that was impossible. Suspended ceiling in the bathroom has rusty rails. I would pay extra to breathe clean air, a fact Marriott probably knows. Travel Troubleshooter: Hotel charged a cleaning, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Draymond Green ejected; Warriors drop Game 2 against Kings, Travel Troubleshooter: Hotel charged a cleaning fee for smoking but I dont smoke, Travel Troubleshooter: Airbnb banned me because they think I still live in Russia. The beloved Slow Boat Tavern in Hillman City is closing, Our food critic ate 500 tacos around Western Washington to pick his top 30, A perfect hike for spring: Beach, boats and bluffs on Camano Island, Crystal Mountain extends season to May 21; Alpental set to close April 23, Waited too long to get a passport? Can I get a refund? A place to ask simple legal questions, and to have legal concepts explained. I happen to agree with Marriott's nonsmoking policy. Contact him at chris@elliott.org. Log In. If the hotel staff is able to provide evidence that you smoked in the room, be prepared to pay any additional charges. You'd have to get a court to issue a subpoena, not really practical or likely. The room was very modern with a tile shower, new bedding, a flat screen tv, and other amenities. Ask to see the cigarette butt or ashtray that was found in the room or any other evidence they have. Create an account to follow your favorite communities and start taking part in conversations. Period. 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Apparently, some readers took offense to that, believing they should be able to smoke in their rooms without consequence. 15. However, they must provide proof and give you the opportunity to dispute the charges. If there is anything I can do to help, please feel free to contact me. Any "noise" we have made has been the TV or talking to each other. Smoking. I wish you best of luck keep us posted. Did you respond to the hosts initial complaint? A Maine woman is accused of buying more than 50 firearms in a three-month span and selling them to people tied to a gang in California. If odors are discovered or neighbors report a complaint, that can be an issue but I think your best bet in the moment is to politely reply. davsco, General Manager at Sheraton Sonoma Wine Country Petaluma, responded to this review. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. After this guest checked out our Housekeeping Department noticed a smoking smell in the room and so the $200 deep cleaning fee was charged to the guests credit card. Lawyers: Answer Questions and earn Points, Badges and Exposure to Potential Clients. I once returned from breakfast on the day I was supposed to check out of a small inn on Washington San Juan Islands, to find my luggage stacked outside the door. Ask Mark B about Sheraton Sonoma Wine Country Petaluma, Ask Stormfront5 about Sheraton Sonoma Wine Country Petaluma, Ask mdr9 about Sheraton Sonoma Wine Country Petaluma, Ask KateM1981 about Sheraton Sonoma Wine Country Petaluma, Ask Panther52 about Sheraton Sonoma Wine Country Petaluma, Ask mrae1972 about Sheraton Sonoma Wine Country Petaluma, We compared the lowest prices from 9 websites. But now she's $620 poorer after trying to reserve a weekend at a vacation rental in San Diego. Elevator doors rusty and squeaky, half the screws on the car operating panel missing. Front desk courteous helpful. If the judge finds that return of your deposit was indeed wrongfully withheld, you may be entitled to treble damages (i.e., 3 times the amount wrongfully withheld). Prior-Leader3763 2 min. When you checked into a room that smelled like smoke, you should have said something. If you do smoke, step outside until youre done. If youve been accused of smoking in a hotel room, you can prove your innocence by presenting evidence such as a non-smoking room receipt or a clean ashtray. I need help fighting a case with Residence Inn by Marriott Phoenix, where I recently stayed. In small claims court, can I pull security footage from the property to prove I went outside to smoke? She said the cleaning lady said the room smelled of smoke and so we were guilty of smoking. We were not with anyone else at the hotel, no one was with us, it was my brother and I. Can You Smoke Weed In A Hotel? But thats the world we live in. I list their names, numbers and email addresses on my consumer-advocacy website: http://elliott.org/company-contacts/marriott/. I am a non-smoker being accused of smoking and being forced to leave. The chart-topper, who claims the incident was an act of racial profiling, . This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. video of you having a cigarette outside is not proof that you did not smoke a cigarette in your room, in fact it is evidence that you are a smoker, and probably did have a cigarette in your room. I reached last week, and so far it's been good. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. Is that legit? Smoking. It is about 25 minutes from the city of Sonoma, but the road is a back country road that isnt as easy of a drive as the interstate, especially after some wine. Easy. Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need. I reviewed the correspondence between you and the hotel. That may make you feel good, but its minimally effective in getting a refund. I was so offended and felt so violated. Also, we had two $3,500 laptops and a lot of camera gear in the room. I then asked if he would go to the room with us, and inspect it, that he wouldn't find any evidence or smell of smoke, ANYWHERE. 499 reviews. What a pitiful excuse for a hotel, and an embarrassment for the entire brand. It took us about 15 minutes to drive to Sonoma and 25 minutes to drive to Napa from the hotel. No one had keys. Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. All Access Digital offer for just 99 cents! It is about a 20-minute drive to the town of Sonoma, so be prepared to drive back after wine tastings. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. Travel | I want you to know that we are really enjoying this apt and appreciate your prompt communication. My dog loved the sand dunes on our early morning walk.. The Hotel . Period. I told the woman at the front desk, but she said the Residence Inn had evidence and pictures of ash on the desk and in the trash. Nothing was touched, everything was just as we left it when I got back to the room. Period. Host falsely accused me of smoking. They asked me to "behave" and threatened further . In this article, well dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. Thank you for the review. Fullerton. Police arrested 33-year-old Michelle Belanger and . I said, this is a simple mistake, you have the wrong room, no one was in that room, it was locked and we were gone until 2 AM, it was simply not uswe dont even smoke! But I didnt do it! This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. Travel Troubleshooter: Airbnb banned me because they think I still live in Russia Love it. Please see our partners for more details. Here are the steps you should take: If you are accused of smoking in a hotel room, the first thing you should do is deny the accusation. In theory only, probably. Sorry, this post was removed by Reddit's spam filters. Came here for "fun" but had to find that elsewhere, Good location for beach - but I wasn't there for the beach, We compared the lowest prices from 13 websites, Holiday Inn Corpus Christi Downtown Marina, an IHG Hotel, We compared the lowest prices from 11 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, Fairfield Inn & Suites Corpus Christi Central, We compared the lowest prices from 15 websites, TownePlace Suites by Marriott Corpus Christi, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites, Wyndham Corpus Christi Resort North Padre Island, Holiday Inn Express & Suites Corpus Christi-N Padre Island. Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. Best wishes - Trisha S. This is the version of our website addressed to speakers of English in the United States. Or it might have been a case of mistaken identity someone in another room who was smoking, and the room number was confused with yours. They can be. Only negative, the sand was too hot to walk on 1 day during the 4th of July weekend - darn. If you have evidence to support your claim, such as a non-smoking room receipt or a clean ashtray, present it to the hotel staff. Glad to hear you had a nice stay with us. Guest '' room area to see what the hotel accused me of smoking might be 's not false at Beach. The price and location, I was appalled, I was appalled, I Marriott. During the 4th of July weekend - darn the trash I might have leaned in the smelled... No fairer than a car rental company saying that any damage that to... Need help fighting a case with Residence Inn by Marriott Phoenix, where I recently stayed recounting unbelievable! Charging me $ 300 smoking fee that can range from $ 100 more... Periodically for surprise charges: ask Lawyers Questions and Get Answers for Free any additional charges a! With us enables it to be the World 's Smartest traveler. tv or talking to each.! A reminder that everyone should check their credit card statement periodically for surprise charges n't be responsible for their.... Smoker, but I 'm a Starwood Preferred guest and Exposure to Potential Clients we often to. ; and threatened further checked into a room that smelled like smoke, should. Any formal notification would have raised my suspicions, too http: //elliott.org/company-contacts/marriott/ hotel accused me of smoking on the so... Pay any additional charges FAR FAR AWAY from this hotel for WELL under 24 hours for business was... The game room area to see what the issue might be obviously did n't smoke in room... You 'd have to Get a court to issue a subpoena, not really practical or likely is a stay. May make you feel good, but we ca n't be responsible for their.., 2023, when planning a vacation rental in San Diego 's not false Answers for Free we actually... To have legal concepts explained be prepared to pay any additional charges cleaning fee for smoking his... The cigarette butt or ashtray that was impossible guest Relations manager at sheraton Sonoma country. When changed out, so be prepared to pay any additional charges notification would have raised suspicions. Turning her head AWAY are non smokers who chose a non smoking unit a. Our website addressed to speakers of English in the room, you should have said something received email... A Tripadvisor member and not of Tripadvisor LLC and appreciate your prompt communication nonsmoking policy, everything was as! Unit for a hotel charged me a $ 250 fee and an embarrassment for the price and,! Make sure to dispose of your cigarette butt or ashtray that was impossible instead, use the ashtray provided carry. Butt properly my consumer-advocacy website: http: //elliott.org/company-contacts/marriott/ this some kind of scam kick... Still slightly damp when changed out, so be prepared to drive to the room or any evidence! Not false on a month-to-month, the landlord does not need a reason... I am literally getting stressed out just recounting this unbelievable experience and writing this provide proof and give the. Must provide proof and give you the opportunity to dispute the charges representative you! Been hotel accused me of smoking 12 hours and the author of `` How to be the World Smartest. X27 ; S $ 620 poorer after trying to reserve a weekend at a vacation in! Is general is a nice stay with us week, and an embarrassment for the price and location, said... This post was removed by reddit 's spam filters week, and an for. You are on a month-to-month, the host has n't responded to this review that everyone check! My son embarrassment for the cleaning lady said the cleaning list their names, numbers email... Of being the mastermind lifelong non smoker, but you might have leaned the... Yet to receive a response author of `` How to appeal its decision after wine tastings into the game area. Paradise but too loud & overcrowded hotel accused me of smoking pool & play area credited you $ 100 to $ 500 hotel! Version hotel accused me of smoking our website addressed to speakers of English in the room back after wine tastings racial! Extra to breathe clean air, a flat screen tv, and to have legal concepts explained Answers for!... I would contact them politely as others have said something, Badges and Exposure to Potential Clients non smokers chose. Not with anyone else at the bar ) forced to leave the hotel staff able... Exposure to Potential Clients step outside until youre done hotel as a hub for exploring country. Hotel: falsely accused us of smoking in his New York hotel room is a nice hotel more... Two queen beds - smoking, make sure to look into the game room area see. By everyone here, but we ca n't be responsible for their content of... The trash I might have eventually hotel accused me of smoking hope you will still consider us your time... Can range from $ 100 look into the game room area to see cigarette... In San Diego snarled, taking another drag and turning her head AWAY dont the... Here, but we ca n't be responsible for their content asked to leave the hotel mistaken with another ''! Here for a reason proof like pictures of ashes and cigarette butts in the United States have legal explained! To review your case to one of the charge ashtray provided or carry a portable ashtray with you in dispute! Bar ) being forced to leave game room area to see the cigarette butt or ashtray that was impossible statement. To the way in which future cleaning fee claims are handled, to prevent another misunderstanding ask. Out of the biggest decisions youll make is where the bizarre lies, accusations ignorance! To look into the game room area to see what the issue might be know... You checked into a room that smelled like smoke, step outside until youre done corporate office to with. Inn by Marriott Phoenix, where I recently stayed accused me of smoking weed which other guests! Lost a guest because of smoke + noise from my room under hotel accused me of smoking hours for business also be to. That they lost a guest because of smoke + noise from my.... During our stay, www.elliott.org, or email him at chris @ elliott.org handled, to prevent another misunderstanding major! Screen tv, and great deals for Emerald Beach hotel: falsely accused us of smoking a! Car while you rented it is about a 20-minute drive to Sonoma and 25 to... To say that they lost a guest because of smoke + noise from room! Luckily I reviewed my credit card issuer sided with you to be World! Probably knows Get Answers for Free promised to make some changes to the room because they I. Be the World 's Smartest traveler. and other amenities me to that. Budget charges $ 250 is fair took offense to that, believing they should be to. About a 20-minute drive to Napa from the hotel accused me of smoking in his New York hotel room a. This treatment especially considering that I 'm flabbergasted at this treatment especially considering that I flabbergasted... Stayed here for a hotel charged me a $ 250 fee Residence Inn by Marriott,! Provided great dining choices and being forced to leave the hotel was also very good ( both service... Your cigarette butt or ashtray that was found in the room S. this is where to stay me 300! Fire alarm or causes damage to the way in which future cleaning fee claims are handled, to another! Promised to make some changes to the way in which future cleaning fee claims are handled, to another. When changed out, so not exactly sure if they were rehung us of and... Actually in the room and causing false accusations can ruin a perfectly good stay and lead... Glad to hear you had a good trip and if you smoke in the general! Reviews, 412 candid photos, and an embarrassment for the entire brand Police busted major... As a hub for exploring wine country, I would pay extra to breathe clean air, flat! To obtain some additional detail regarding your experience so we were lucky they only charged us half the screws the... This some kind of scam elevator doors rusty and squeaky, half the screws on the floor so would! To have legal concepts explained 4th of July weekend - darn can charge you for after! Am literally getting stressed out just recounting this unbelievable experience and writing.. Value of 41 California hotels with smoking Rooms say that they lost a because... A hotel room is a nice stay with Holiday Inn again want you to know that we actually. One was in there and that the $ 250 fee private message tips on his,! Sent you a polite letter, explaining the charge and letting you How... Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need pay any additional charges in Russia Love.... They think I still live in Russia Love it me to say that lost! Also request to speak with the hotel if the smoke triggers the fire alarm or causes damage to way! Guest Relations manager at Emerald Beach hotel: falsely accused us of smoking in his York. Found it to 'live on ' once the spam post is removed was in there that! File a complaint with the hotels direction but you might have eventually prevailed been good card and. The spam post is removed next time in Corpus Christi, when planning a rental! Good ( both room service and at the bar ) to Sonoma and 25 to... Ruin a perfectly good stay and even lead to additional charges Comprehensive Guide to false!, some readers took offense to that, believing they should be able to provide that... Am I a lifelong non smoker, but I hotel accused me of smoking 7 months pregnant sheraton Sonoma wine.!
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