mercari bad ratingshrimp toast recipe david chang

Two out of the six orders were cancelled by the seller so I won't be using this site again. Tip for consumers:In the event you need to contact Mercari for customer support, be wary they may not help you at all. Mercari ranks 419th among Marketplace sites. Everything from toys, to sports goods, to fashion items can be bought and sold on Mercari and a quick browse of the app showcases all the big brands and items we know and love. I am a 5 star customer and they treated me like a robot. When you go to the help center they just push your questions to completed without any answers. I explained this to Mercari but they refuse to do anything. Is Mercari safe according to those that use the platform? The seller used an undeliverable address, so it was shipped back. The user face is so easy to use and fees are up front, plus there's a discount on shipping. Never will use them again. Popular Article: Is OfferUp Legit or a Scam? Then, as a buyer, if you attempt to verify a sellers' authenticity by asking for more photos/if the item is still available, YOU get banned. Selling items is easy and the Mercari apps streamlines the process. We spoke briefly in the previous section about how items are sold on Mercari, but lets look at the process in greater detail. In the end, the seller didn't accept again, which I don't care. Not sure were they are actually located! The more people that complain the faster this company of children (look at them on the website) gets taken down! There's only one that benefits from this and IT'S NOT YOU! The seller ends up with nothing to show for their effort and their item is gone. I attempted to make a purchase from Mercari.com. The company describes Mercari as The Selling App, and says that you can buy or sell almost anything on Mercari. There are hundreds of different places, websites, and apps where you can sell your unwanted items. Services like eBay, OfferUp, Poshmark, and even Facebook Marketplace all offer a way to recycle your belongings by marketing them to other people. Im also contacting the BBB. I've tried and tried to contact Mercari to get help but that has been a futile effort. Mercari has a lot of potential and innovative features, however, their execution can be rather disappointing. They end up out of the item and the cost of the shipping. Website itself not very convenient at all. Trustpilot Mercari review. I made a purchase of a fragile item and seller literally just threw it in a box and shipped it. There is even a section for brands (which can be found here). They basically take no responsibility! Incorrect/missing item. And in light of things a 4 isn't even bad and most buyers checking ratings would not even digest that. When trying to contact the company and speak to a person it is impossible. Ratings help build trust between users in the Mercari community. At the end of the day, we all have a huge number of things we dont use around us in our homes that may be of value to other people. Tip for consumers:Buy at your own risk! Archived post. The fact that new items are being sold at a discount, up to 70% off according to the site, can give some comfort to those asking, Is Mercari legit? because it lends some credibility to the online marketplace. Products used:Yet they declined my refund due to photos. It's always a good sign when an e-commerce site puts faces and names behind its platform, as many don't. If you don't submit a seller Rating within 3 days of receipt of the item, or if we can confirm delivery through the items tracking information, well assume the transaction was successful and release payment to your seller. You may be required to send copies of your driving license, passport, or other identifying document that includes the following information: Mercari will only use this information for identification processes and are legally obliged to refrain from selling, renting, or disseminating it to 3rd party companies. And it's costing YOU in unnecessary fees. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. In this way, Mercari is closer to eBay. Also, it is impossible to return fake items. It follows the trend of other services like eBay and Etsy and arrives in an already packed marketplace. And overwhelmingly, Mercari reviews note poor customer service from the company. Mostly Selling Clothes, Boots and heavy items, that you don't have to collect the shipping for. I reported some- only to find more!Mercari is doing nothing toMonitor their site.Also, it is impossible to return fake items.I will never use them again! It took nearly 24 hours for a representative to get back to me. Mercari reviews on Trustpilot. It all depends upon who is on the other side of the transaction. I sold and shipped a perfume set using the FedEx label provided by Mercari for the order, which has the shipping address that the buyer provided. 60% of the Mercari reviews on Trustpilot are "Excellent" and 12% are "Great" with only 3% "Poor" and 18% "Bad." So now I am more confident in buying from Mercari. Do not truest or sell or purchase on Mecary! There isn't any. I reported some- only to find more! Locks you out and reports to customer service fall on deaf ears, and are marked resolved, while still maintaining issues. Users are nice. The Mercari returns policy is where we find many complaints when looking over Mercari reviews. And while using Mercari is as silky smooth as you would expect from a modern service, the question is, how good is it and how does it stack up to its main competitors. USPS's tracking did not update until it was actually delivered. It can be requested if the buyer has one of the following Mercari complaints: Buyers returning an item should not give the seller a rating. Sold an item, shipped out with THEIR label. Products used:None, seller failed to include power cord and lied about listing. There is undisclosed damage to the item. Is Mercari legit? Ship it on your own through any shipping service (no Mercari fees for shipping), Use a Mercari Prepaid label from popular carriers (Mercari fees for prepaid labels are up to 60% off retail carrier rates), Use Mercari Pack & Ship through the UPS Store (additional cost for the packing service), Sitejabber: 1.52 stars out of 5.0 (980 reviews), Trustpilot: 4.2 stars out of 5.0 (16,596 reviews), Better Business Bureau (BBB): 1.0 star out of 5.0 (692 reviews), https://apps.apple.com/app/id896130944?mt=8, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. How convenient it is that they do not haveba option to report damaged items. Of course, this is no different to other selling platforms but the flat percentage of the transaction fee (and the ease at which shipping fees can be calculated) make it an easier proposition. If you want to sell your stuff without the hassle of actually dealing with buyers, taking photos and shipping, you can use Flyp to have someone sell your stuff across different selling apps including Mercari. This gives both parties added assurance that they arent getting ripped off and any issues can be looked into, investigated and resolved by the Mercari customer support team. 04/02/2023. If a buyer is not in good standing with Mercari, the company can refuse a request for Mercari returns. On the website they put wrong address but still I received one item in between four items I haven't received! While both the BBB and Sitejabber have pretty poor Mercari reviews and ratings, curiously, Trustpilot tells a different story with a great rating. We need to come together in large numbers to hold them accountable. Selling on Mercari is as easy as uploading a few pictures of an item and filling in the description and price. I will sit back and wait for a class action lawsuit to be filed against this company! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I saw the part did not fit my machine. How selling on Mercari would differ from Amazon is that Amazon isnt set up for one-off sales of your used items. All sales through Mercari are final unless they fall under their Buyer Protection Guarantee (which can be found here). See what we mean? Ripped off, seller is untrustworthy, and business practices with customer service are of poor quality. They did not attempt to resolve it at all. Monitor their site. Mercari would not help in anyway. If i charge $4 shipping and total shipping is only $2 where does the extra $2 go??? fix my problem and the infinite number of problems sellers have with your "company". As a buyer, I had a seller not send the bottoms to a jogger set. If you use a direct deposit for less than $10, there is a $2 fee. The app is great to use and the overall ease at which buying and selling can be accomplished is pleasing. Good question. There is no way to get in contact to speak verbally. I have made a lot of sales and I am rated as a 5 stars seller. 'In honor of imnotlegolas for starting this subreddit.'. Well go deeper into the basics of selling on Mercari in the next section. Products used:They dont even care if you havent received any item! The sellers on Mercari ship out an incorrect item in hopes that you will not open the package or return it in time. (FedEx 119" L x 80" W x 70" H) (UPS 108" L x 57" around). The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Many pictures. I bought the item April 11th, she shipped it on the 12th. Mercari gets 5/5 stars from me and I always suggest this site when looking for something unique. I don't know if I can/should dispute it or just let it go, it just caught me off guard. Mercari U.S. On the positive side, we did find that some Mercari reviews described customers who were happy with their purchase and thought the entire process was easy. Worth it to Sell or Buy? They do not care about the customer and will blow you off. . A very good sign when you're asking, "Is Mercari legit?" is that the company lists the CEO for Mercari US, John Lagerling, on its website, as well as several other company principals. Mercari takes the initiative in keeping its users safe in a way that other services should take note. To post a listing, all you need to do is click the large, orange sell button within the app or the (equally orange) Sell on Mercari button on the Mercari homepage. WORST WORST WORST. Reviews 18,602 Poor 2.5 VERIFIED COMPANY mercari.com Visit this website cindy well 3 reviews US 2 days ago I bought a Dyson vacuum attachment my I bought a Dyson vacuum attachment my machine model listed as fitting the attachment. I've been on Mercari for like four months and have had two pretty major issues (aka, that cost me money of any amount) in less than 20 transactions, or roughly a 10% issue rate. When you need some extra cash, having a garage sale can help you get rid of things you dont need and make some money. You will be refunded, I have 1800 ties up and now I cannot access any of my account tried to transfer and said I needed to verify IDENTITY but this has already been done for about a year give or take employment is shut down where I am and this is my only income to support my family and now I have lost the money I paid for items plus my little bit of earnings SMH lost now they will We would say that eBay does include settings in their platform to help sellers try to block as many scammers as possible, so for safety, it may be slightly better than Mercari. The buyer assured me that it was authentic but that was not the case. they suspended my account and don't want to transfer my funds ? Mercari sent me a return label, which I used to send back to the seller. But the answer to how to contact Mercari by phone IS there. Having the convenience of snapping a few photos with your phone, uploading a listing, and making money on unwanted items is great. If there is anyone else out there who is going through this, let's get together. This is a great thing to be able to do and can help you generate interest in an item that is struggling by reducing its price if necessary. Mercari ranks 720th among Marketplace sites. Money wasted including shipping. If you use Instant Pay (money is paid in minutes to your debit card) it will cost you $2. It is now the responsibility of the seller to package and ship the item to the buyer. We found both a listing of firm principals and how to contact Mercari (though it took a few clicks to get to the phone number). Its not only buyers wondering, How does Mercari work? and Is Mercari safe?, but sellers too. Some buyers stated they didnt get their Mercari returns request approved, and sellers also had plenty of Mercari complaints about not getting paid and never receiving the item back from the buyer. After calling the number from the website I was greeted with a pre-recorded message asking me to leave my name, number, email, address, and item ID as well as a brief summary of the issue. A very good sign when youre asking, Is Mercari legit? is that the company lists the CEO for Mercari US, John Lagerling, on its website, as well as several other company principals. Could use some work, ease of use for beginners, frustrating for veterans. And then they leave with a smarta** remark. It was the same information I used just three months prior without any changes. Some of the Buyer Mercari complaints were largely about the lack of help from Mercari customer service when they had a problem. It's to your advantage. Once youve set up an account with Mercari, you may be asked to verify your identity. Yes they have my money and won't direct deposit..and i have emailed them with not anawer. But lets be honest, many of these features are expected on a buying and selling platform. Update: Mercari agreed with me and deleted the review and that user seems to be gone now. That's like a.5% issue rate. Although, as with other platforms of a similar ilk, addresses are shared during the shipping process increasing the risk of things like identity theft. Tip for consumers:Don't always believe the shipping offered is accurate. In our experience, Mercaris customer support is okay, if a little unresponsive. Verify Your Profile & Get Reviews. If you sell on Mercari please read this. I joined Mercari because its the only place that I could sell my open perfumes. The seller has not shipped the item. Once I used the transfer option to move $109 to my account early in the morning, I received an email at 12:53 am, Apri l11, 2023, stating that my account has been limited pending closure. The platform uses identification verification and reviews to help ensure all parties are fully informed during each transaction. . Things like Smart Pricing is unique amongst its peers and allows you to have the price of an item vary based on its demand, making the selling process even easier and increase the chances of it selling. But as I use my postal scale, I keep getting charge backs supposedly from the USPS and Mercari is absolutely no help except paying the overdue postage out of my sale. Others that have good experiences would answer, yes to the question, Is it worth it to sell on Mercari? because theyre able to sell their items without needing to go through the process of a garage sale and can do it all through a handy mobile app. Another interesting thing to know about Mercari is that it is Japans largest community-powered online marketplace. How safe it may be to buy and sell on the website is another story. So clearly, a lot of Mercari victims already have been in contact with them. I purchased Roden & Fields and received this. The information located on the companys website would make anyone wondering if they should stop now and delete their Mercari account information feel a little better about the safety of shopping on Mercari. Sellers & Buyers beware They're ripping you off! Once your account is verified, you will be able to create your first listing and sell your first item. You can read about the ways in which we protect our buyer and seller communities here: https://www.mercari.com/help_center/, Hi Richard, After months using the Mercari service I can honestly say that my time with it has been mostly positive. I dont live so close to a post office so I usually wait a couple days to get more than one sale to go to the post office. The buyers and sellers are on bs you guys take forever to refund our money and give favoritism to certain sellers this was a good app to conduct business and i will definitely be deleting my account soon. With so many different things to consider, its easy to understand the reluctance that some people feel towards online platforms like Mercari. We take a critical look at Mercari shopping, selling on Mercari, and what consumers say in Mercari reviews. Transfers of under $10 are charged a $2 transfer fee via both methods but those over this incur no fee with direct deposit. Here are some of our seller tips: https://www.mercari.com/help_center/category/2/. Thats not to say that you wont incur other charges, but these are generally made clear at the point of sale and are easy to understand. Mercari has a rating of 1.35 stars from 2,017 reviews, indicating that most customers are generally dissatisfied with their purchases. I put in an offer and it would not process the amount after the seller accepted. The fast and easy way to sell or buy almost anything. There are petitions, videos, etc. Its not like I went over the time period I had to ship. Before we dissect the good (and bad) of Mercari, lets have a look at what Mercari actually is, how it works, and how the buying and selling experience fares against its competitors. Each product was COUNTERFEITED. Its extremely unfair to make me, the small business, cover the loss when Mercari is the one making millions. Avoid at all costs! The faster we all get paid! Mercari was founded in 2013 in Japan and the main product the company promoted was its Mercari marketplace app. Archived post. Once the image is uploaded, you will be asked for details of the item you wish to sell, along with a title for the listing and the categories, relevant brands, etc. I've had overall good experiences with other users on Mercari. I am so upset that now I own this stinky trash and I'm too kind to resell it to someone else. Safe? My sister died and I wanted items from 1966. Scan this QR code to download the app now. While other services promote contactless sales, they dont enforce it. But there is no time limit to when Mercari will give you your funds if you don't rate and complete the . Images on Mercari are important so our advice is to make sure your photographs are clear and show the item you are wishing to sell in its best light. Thank you Mercari. On top of this, the money paid by the buyer will not be released to the seller until the item is received and is seen to match the description given. Upon approval, theyll receive a prepaid label to return the item to the buyer. No way to reach customer support. Could use some work, as it's easy to list, and ion tat sense is good for beginners. Poshmark handles purchasers inquiries seriously & logically. Every minute I have notifications of people buying and liking our products. Step 4. Many are vintage and new or minimally used. There are no flat listing or hidden charges after the sale has completed. Full details of Mercaris data privacy policies can be found here: https://www.mercari.com/privacy/. The highest number of complaints go to Mercari scams and poor dispute resolution. I duly left the information and waited for a phone call. I am always open to offers and often accept . Now mercari is refusing to refund me my money. Tip for consumers:Never buy fragrance from them. While Mercari claims on its site to have buyer and selling protections, many of the Mercari reviews mention extremely poor customer service and not receiving help resolving issues. We appreciate that you will not always agree with the rating, but we believe that sellers and buyers will almost always be fair when leaving ratings. None of my items are junk, knock-offs, etc. Tip for consumers:Avoid purchasing from Mecari. Changed mind. 3 days later i ended up in the hospital for a very longtime. I ordered a MENS **** XL ***** shirt and received a childs shirt.After numerous requests to . No refund provided for clearly broken purchase. While its not by Mercari itself, it can be from any of the individuals that youre either buying from or selling to. There is no help center. Using verification adds another layer of protection and the (expected) review process offers a certain level of trustworthiness.. See Also: Is OpenSky Legit? Mercari's Return policy reflects a balance between the needs of both parties of the transaction, the Buyer and the Seller. In both cases, you will find a handy sign up. Not answer any of my support inquiries, I sent them money, they sent me trash! Where Mercari really shines is in the little differences it offers. Never buy a fragrance from Mercari. Unfortunately, youre dealing with an online marketplace, and while some have great experiences buying and selling on Mercari, you can run into plenty of Mercari scams from people just trying to swindle others out of money or items. DO NOT USE! Don't like it? Never again. After clicking the button, you will be guided through the list an item wizard which will initially ask you to upload a picture (or pictures) of the item. But Mercari is setting itself apart from its competitors (more on that later) and the app has already been downloaded over fifty million times in the U.S. alone with over 350,000 new item listings each and every day. Its important to remember that youre buying from different sellers on Mercari. Many factors affect how quickly an item will sell; inventory, seasonality, competition, price, and so forth. Mercari is a selling app that aims to make it super easy to sell and buy pretty much anything. Information provided by various external sources. So, for some people, the site is a great way to offload some unwanted items for cash. Whether that entire process goes as smoothly as it seems is another story. After selling on Mercari for a few months they locked my account with 2500 of my hard earned money. Half of my items have been lost, not paid for but received, stolen, damaged, and then they close my account after years of loyalty and over 500 Great reviews from customers. Once the buyer confirms the order and the review process is complete (or the three-day confirmation window has expired), the money from the sale will appear in the sellers Mercari account. It is truly an awful shopping experience! I can't get anyone to address it because every link, option and email is irrelevant or leads to no where. 'In honor of imnotlegolas for starting this subreddit.'. As a buyer, transactions are secure (you can see the padlock in your browser if you use the website) and because all money is processed and held by Mercari, you have a certain reassurance that if something does go wrong you can still get at your money if needed. If a buyer is interested in your item but is unwilling to meet your selling price, they can send you an offer. They were able to get a refund by showing the return had been received, and the seller received no help from Mercari customer support. eBay has many of the same problems with scammers taking advantage of both buyers and sellers on the platform. Poshmark is SO MUCH BETTER. First they had late delivery notification, then I emailed them and third I called and they are the most irresponsible website you can shop on. California's false advertising law makes it unlawful to engage in deceptive, false and misleading advertising in connection with the sale or disposition of real or personal. Just shame. Its similar to when youre buying from a 3rd party seller on Amazon or similar sites. One very important thing to know about Mercari and their payment process is that BOTH the buyer and the seller must rate each other before Mercari releases the money to your account. This company does not typically respond to reviews. To view your Ratings: 1. Certainly seems like a scam. No packaging. Worse online website you can sell or shop! Everything You Need to Know About OpenSky. Scroll down, and youll see a button to contact them. Cookie Notice My favorite thing in the world (/s) is people coming in my messages and giving me attitude because they don't like my prices. Mercari is a great site for small businesses. Their team has been unhelpful to work with and hasn't resolved my issues in any instances which has left me frustrated and not wanting to use this platform anymore to sell my items. The ratings allow other buyers to see how trustworthy a person is as a seller. (IC3). From a buying perspective, Mercari allows users to find things that arent easily sourced elsewhere. Contacted seller response was not helpful. I'll be out 164$ and stuck with something damaged and worthless. They close your account without any explanation and their help center in non existent. You have a horrible rating on this site, do you have any feedback to why? As of this writing, the Mercari contact number is 1-888-325-2168. I still haven't been paid for things I sold. Once an account is set up you can head to the My Profile part of the app or website at any time to change your details. Reviewers complaining about Mercari most frequently mention customer service, credit card, and phone number problems. Been selling and buying on mercari for 3 months. I tried so hard to be reasonable, and patient. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I am pulling all my listings off and will work with more equitable sites like eBay and Poshmark. Anyone can write a Trustpilot review. i'm so pissed i have emailed them so many times!! Tip for consumers:I do not recommend selling on Mercari, you should look into another more reputable service that values sellers. The company lists addresses for offices in the US and Japan. Here is their phone number, email and website because you know they wont answer you, they're just going to keep stealing our money. I purchased five items and not reciprocated any of them! Mercari needs investigated. FedEx never delivered it to my address. Many pictures. Where do these people come from? With instant pay the money will appear almost straight away but you will need to have already verified your identification to be able to access it. How, long does it take to sell a item on mercari? Once your package is delivered, please open it to verify that the item is as you expected, then submit a rating for the seller. We believe ratings create trust and transparency in the marketplace. Go to your profile 2. Then theres the limitation on what can and cant be sold on the service. They told me to just contact FedEx, which I did, but they have been unable to located the package. Did you know: You can partner with a Mercari expert to sell your stuff for you? Mercari stole shipping money from me. Lol 1 MiamiSlice 3 yr. ago I have 223 ratings 222 5-star

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