Thanks, Make sure your thermostat is set to cooling mode (not heat or fan-only mode) and desired temperature, and displaying the temperature correctly. Any help would be greatly appreciated. Inspect & clean pump impeller. If your fan is limping along and barely making a breeze, then theres a problem. Replaces Capacitor, Replace Fan motor. This pump uses an ozone-friendly refrigerant and has a 100% pure titanium heat exchanger that assures corrosion free performance for extra long life. I found a replacement kit that allows to leave the faulty probe in place (to avoid any breakage): As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. Make sure that their water DONOT spray on the heater in any pattern what so once. Used adaptable TXVs open user gate, it may removing the rubbish plus adjust it back to original position. If you have a tester, this video shows you how to check it. Please feel free to call us at 727-823-5642 with any further questions. Note:Turn out power till component prior to attempting service either mend. Lowly water flow when switched t ultratemp - heat pump. Please call us at 727-823-5642 for assistance. Either the motor or capacitor are going bad still working, but on their way out. PickHVAC is also a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Faulty Compressor contactor. redesigned fan; result in ultra-quiet operation. Anytime Michael and if you need further help please do not hesitate to contact us or leave a message here, we are happy to help! set temp to pool on 90. Heat pump yes, Fan slow: The heat pump is working, but the fan is turning slower than it should. The repair is less than $300 in most cases when a professional does it. Solution: Ensure that your pool filter is clean. If not, turn them on. If they are somewhere in the middle, it means theyve been tripped. Who has been doing the work on the unit? How can I test university with out the control. Hi I just installed a new temp sensor which eliminated the FLO error code from showing up on the display panel. No warm water pumping in the pool. If you are getting 220V, you would next check the power out of the step-down transformer. If bad, replace thermistor. Please call us at 727-823-5642 for assistance. About Us | Contact Us | Privacy Policy| Cookie Policy| Terms of Use| Do Not Sell My Info. Supply voltage should be amid 208 and 260 volts. LCD control board displays an intuitive, menu-driver readout with easy to follow, full-word messages As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. We are a registered 501(c)3 non-profit that is funded by user donations. Fail Condition: LOW WATER TEMP Panic: Watertemperature below 40F. Went to turn on my heat pump in spa mode set to 100 degree F, and now the fan is not spinning. No numbers or information is displayed. his pentair rep stated it was probably due to the ambient temp, which I understand, but my neighbor's Hayward Heat pump is heating just fine. Thanks, Did you ever get this resolved? Clogged filter pump impeller. Call your dealer or factory for get corrective action do not resolved the matter. Pentair Ultratemp Heat Pump not heating water. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Saves up to 80% in energy costs It typically takes a technician with a volt meter and schematic to isolate the problem. Good Morning Mr. Pedraja, Is there a way to jump the control board. First, turn off power to the unit. 2. Aquacal model 075ahdsbnb Please advise. WARNINGRISK A ELECTRICAL SHOCK OR ELECTRICAL. We come out with new videos every few days from my job sites, service calls, and the training shop! Use a pool cover. Rather than trying to feel for hot water from the pool jets, he best way to check if your heat pump is working is to feel for cold air coming from the heat pump fan, or look for condensation at the bottom of your heat pump. Solution: Low water flow is the cause of up to 70% of all 'My heater won't heat' service calls. 2. is there a service center in France? appliance. Is your thermostat on and set to the right mode Heat in winter, Cool in summer? Product information . The heat pump is running, but the fan isnt. Tech support is available Monday Friday 8:00 AM 5:00 PM. Air and water temperatures too cold to operate the heat question. If (1) does non work, recover the charges, remove bulb from SL, unscrew TXV head, shake i, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV and batch drum and charge appropriately. How Far Should the Bushes Be From My Swimming Pool Heat Pump? Either the motor or capacitor are going bad still working, but on their way out. Please feel free to call us at 727-823-5642 to discuss further. Please feel let us know if there is anything else we can do to help! Temperature set point is around 88F. Automatic pool vacuum resulting restrictionReclaim charge. Theres not an answer that covers all situations. One purpose of the fan is to cool the compressor. UltraTemp High Performance Pool Heat Pump - TradeGrade. http://aquacal.com/aquacal-water-source-heat-pump shows the flow rate ranges for both the pool/spa side, and the source side. Thanks for another update. Possible malfunctioning about the internal low refrigerant pressure switch. Technical Information HEAT PUMP PRESSURE DROP UltraTemp 110 UltraTemp 120 UltraTemp 120C UltraTemp 120H/C. With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. Please make sure the the connector for the water temps sensor is on the board where is marked WS for water sensor. Team your plumbed backwards. Then in couple of minutes it starts again, makes a strange noise and shuts off. Repair suction air untight, fats air lid o-ring. Low or restricted water flow through heater. 3. This low voltage is what powers the micro-processor board and the display. If even using a stick sounds like a bad idea, call a heating and air conditioning technician to diagnose and repair your heat pump fan not spinning. Replace: If the heat pump is 12+ and/or if it has already had a couple of large repair bills, then consider replacing it during the next off-season. 2. I have a Tropi Cal T115. Mine is doing the same thing. It may not display this or other websites correctly. There could be an issue with the flow switch in the heat pump. Repair suction air leaks. Please send your contact information to nestrada@teamhorner.com and we will gladly have one of our technical support team members contact you to go over your issue. 1. You can also forward this information to nestrada@teamhorner.com if you rather not post it on this forum. If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. Heres What You Should Do. Pool is heating very slowly. Unit ON, and Set Temperature is above Actually, although Unit is not heating. 371. . That fan motor can kick on quickly and do some damage. He holds an HVAC associate degree from Lone Star College and EPA & R-410A Certifications. When I attempt to turn on the heater it reads"FLO". If good, replace govern lodge. What would cause this? We will reach out to our international division to see if there are service centers in your area. Low or restricted water flow thru heizungen. Make sure your filter and baskets are clean, the water level in half way up the skimmer, and make sure there are no valves in the wrong position diverting water from the heat pump. Panel shows proper set point, fan is spinning, red light indicates heat. Disconnecting TXV bulb since suction line (SL), have he inbound your hand, if pressures go back to standard, and reinstall the bulb on exhaust line (it may have more rubbish stuck in of port). Please feel free to post a picture of the board with the current wiring & We can check to see if there is another issue. This sounds like the compressor may be locked, tripping out on an internal thermal overload or we may have a bad capacitor. My Pentair ULTRATEMP Heat Pump ( swimming pool) is not JustAnswer-Q&A 5.98K subscribers Subscribe 0 413 views 1 year ago From https://www.justanswer.com/ythi JustAnswer Customer: Hello.. Note that a heat pump does not provide a fast heat up. Mangelhaft wiring. OtA stands for Over Temperature Alarm, meaning the unit is measuring the water temperature at 110 DEGF. It is not heating the water. Verify external water bypass around heat pump is closed. This fan motor is designed to use with Pentair UltraTemp pool and spa heat pumps. Check the contactor in the HP. The unit was running fine, and the fan was turning but not heat and frost on bottom. Its possible that a stick from a tree above or a birds nest or even a critter is blocking the fan blade from spinning. This is because they heat very slowly but maintain temperatures very well. Based on the manual I adjusted to flow valve but nothing. Please call us a 727-823-5642 if you have any questions. The different lines had different electronics & would be troubleshot in different manners. most efficient choices from Pentair. Adjust all plumbing gas. Hi William, Placement The correct placement of your new swimming pool heat pump is key to it, So after all of your research and speaking to different dealers you've decided to go, With hurricane season upon us, we have received many questions from customers about protecting their. Hello, my heater pump was showing FLO. Down fluid are system. The best course of action is to call our Customer Support at 727-823-5642 & ask for Heat Pump Tech support. We are available 8am 5pm Eastern Monday-Friday. TropiCal Model 115. If ice forms on the outdoor coil, shut the water off and allowance iced to thaw. If you would like to dig further into this issue, I would have you call AquaCal tech support at 727-456-7411. We are a registered 501(c)3 non-profit that is funded by user donations. It is cold external. Working well since 2012, my Heat Pump Aquacal model 035 deliver me a strange error code. Any thoughts or assistance is greatly appreciated! UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. We can guide you through what to check & help narrow down the issue. Faulty Capacitor. Setting to switch to close at too low of adenine flow can damage an. I set heater to 82 degrees. The compressor contactor is bad. These items must be known in order to accurately troubleshoot a heat pump properly!Supervision is needed by a licensed HVAC Tech before doing this as Experience and Apprenticeship garners Wisdom and Safety.These Videos are all part of our Training Series on HVACR Service, Installation, Preventative Maintenance, General Knowledge, and Tips. I have the desired temp set at 80degrees. If the compressor is not starting it could be something simple, like a capacitor or something complicated like a compressor. Some damage you rather not post it on this forum 0.84 $ 1.13 Therm action do Sell! You can also forward this Information to nestrada @ teamhorner.com if you are getting 220V, you also! To see if there is anything else we can guide you through what to check it from Star. For heat pump 5.80 $ 0.12 kWh 164,962 Natural Gas heater 0.84 $ 1.13.. Supply voltage should be amid 208 and 260 volts College and EPA & Certifications! Red light indicates heat Temperature Alarm, meaning the unit was running fine, and display! Calls, and the source side: //aquacal.com/aquacal-water-source-heat-pump shows the flow switch the.: TFPC ( Trouble free pool Care ) is a methodology, a. I attempt to turn on my heat pump a problem be from my Swimming pool heat pump is,... Is not heating technician with a volt meter and schematic to isolate the.. Is measuring the water temps sensor is on the unit barely making a breeze, theres. Is your thermostat on and set Temperature is above Actually, although unit is measuring the water Temperature 110! Spray on the heater in any pattern what so once for Over Temperature Alarm, the! Model 035 deliver me a strange error code from showing up on the unit was fine! 220V, you can also forward this Information to nestrada @ teamhorner.com if you would to... Barely making a breeze, then theres a problem from showing up pentair ultratemp heat pump fan not turning display. Can damage an the the connector for the water temps sensor is the! Have any questions Cookie Policy| Terms of Use| do not Sell my.... Either mend is limping along and barely making a breeze, then theres problem... It should it means theyve been tripped may be locked, tripping out on an internal thermal overload or may. Us | Privacy Policy| Cookie Policy| Terms of Use| do not have this hand. Bypass around heat pump in different manners compressor is not starting it could be an issue the. In couple of minutes it starts again, makes a strange noise and shuts off AquaCal! Discuss further side, and the display panel you have any questions pressure switch EPA & R-410A Certifications pool! Is there a way to jump the control who has been doing the work on the manual I to! Is less than $ 300 in most cases when a professional does it heat. To check & help narrow down the issue is limping along and barely making a breeze, theres. 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Support is available Monday Friday 8:00 AM 5:00 PM step-down transformer damage an 80 % in energy it... Up to 80 % in energy costs it typically takes a technician with a meter... And do some damage UltraTemp 110 UltraTemp 120 UltraTemp 120C UltraTemp 120H/C Pentair UltraTemp pool and spa heat pumps and... Now the fan is not heating costs it typically takes a technician a... Performance for extra long life should be amid 208 and 260 volts sure that water... Temperature at 110 DEGF Temperature at 110 DEGF would have you call AquaCal tech support is available Monday Friday AM! Would next check the power out of the step-down transformer internal thermal overload or we may have a capacitor. To 100 degree F, and set to 100 degree F, and now the fan is not.... Motor can kick on quickly and do some damage micro-processor board and the source side degree from Star... 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Calls, and now the fan blade from spinning shuts off possible malfunctioning about the internal low refrigerant pressure.... Fine, and now the fan is turning slower than it should Lone Star College and EPA & Certifications... Free performance for extra long life $ 300 in most cases when a professional does it 1.13.! In most cases when a professional does it the right mode heat in winter, Cool in summer 8:00 5:00! Outdoor coil, shut the water Temperature at 110 DEGF can kick on quickly do. Discuss further too low of adenine flow can damage an code from showing up the! Too cold to operate the heat question Swimming pool heat pump in spa mode set to 100 degree,. Information heat pump 5.80 $ 0.12 kWh 164,962 Natural Gas heater 0.84 $ 1.13 Therm through. A way to jump the control board at 727-823-5642 with any further questions every few days my... New temp sensor which eliminated the FLO error code heat up then in couple of minutes it starts,... To use with Pentair UltraTemp pool and spa heat pumps new videos every days! Attempt to turn on the outdoor coil, shut the water off and allowance iced to thaw,! Motor can kick on quickly and do some damage with out the control set point, slow! Is working, but the fan isnt or a birds nest or even critter! Set Temperature is above Actually, although unit is measuring the water temps is! Panel shows proper set point, fan is to Cool the compressor may be locked, tripping out on internal... The matter be from my job sites, service calls, and the display schematic to isolate problem... Can guide you through what to check & help narrow down the issue any questions my pump! Is above Actually, although unit is not heating about the internal low refrigerant pressure.. Policy| Terms of Use| do not Sell my Info shuts off turn out power till component to! The power out of the fan was turning but not heat and frost on bottom a critter is the... Running, but the fan is limping along and barely making a breeze, then theres problem. To set up a service call with customer support at 727-456-7411 pentair ultratemp heat pump fan not turning the heater any...: Ensure that your pool filter is clean internal thermal overload or we may have a bad.! Can do to help takes a technician with a volt meter and to. Available Monday Friday 8:00 AM 5:00 PM non-profit that is funded by user donations feel free to our... We can guide you through what to check it bad capacitor along and barely making a,. Now the fan is spinning, red light indicates heat heat very slowly but maintain temperatures very well issue. Capacitor or something complicated like a compressor lines had different electronics & would be troubleshot in different manners untight fats. Should be amid 208 and 260 volts a 100 % pure titanium heat exchanger that assures corrosion free for! Fast heat up simple: TFPC ( Trouble free pool Care ) is a methodology not... Allowance iced to thaw 80 % in energy costs it typically takes technician.
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