reinertsen theories on product development flow

I mention this to encourage you to look beyond the manufacturing domain for approaches to control flow. Have you had trouble buying a new piece of test equipment? When either goes up significantly, congestion quickly ensues.

Even though Lean and Agile are fairly new topics in terms of hardware product development methods, there are already dozens of books on the subject. Ideas such as cadence, forecasting and synchronization are discussed. For example, large test packages bundle many tests together and grow in importance with increasing size. To motivate you to buy this book, I want to walk you through some of Reinertsen's indictment of the status quo in product development, which is based on his extensive interviews, surveys, and consulting work. As is the case throughout the book, concepts introduced elsewhere are interwoven.

The simple diagram below illustrates this perfectly. Failure to correctly quantify economics. He reduces uncertainty in the schedule by committing to an 80 percent confidence schedule. Reinertsen uses a series of mathematical formulas to illustrate how high levels of capacity utilization on an ongoing basis increases queue size and derails product development efforts. To view or add a comment, sign in. If you have been doing agile for a while it is a good way to put your everyday praxis in perspective.". Team New Zealand completed many more cycles of learning, and they generated more information in each cycle. It is preferred that participants have a basic understanding of lean techniques and at least 5 years of experience in product development.

People who work together develop tight communications based on common context and language. Although the book is under 300 pages long, it felt like many 500 page books I have read. More later about the specific factors listed here. It's wonderful to have an author take these sorts of questions seriously, instead of issuing yet another polemic. After all, when upper management has been told a project will succeed for 4 years, it is very hard for anyone in middle management to stand up and reverse this forecast Our problems grow even bigger when a large project attains the status of the project that cannot afford to fail. A number of tactics for controlling WIP are put forth. Clearly, there comes a point at which additional features cost more than the benefit that is derived from them.

They can also assess when it is appropriate to engage leadership.

Sound familiar? To answer this second question, we must determine how queue size translates into delay cost, which requires knowing the cost of delay. Queues affect capacity utilization.

Attendees should bring a calculator, since the course will involve some light calculations. And while its impossible for me to say whats best for your particular situation, I can share what we have found to be the most useful starting point. When they tested improvements in keel designs, they used two virtually identical boats. Weve created a space, which is designed to meet the high expectations from our driven, creative trainers and consultants, and for you to feel comfortable, almost like home. Given what I have already said, you can imagine that my attempt will be wholly inadequate, but at least I can try to pique your curiosity. Fast feedback provides a reinforcing cycle that keeps our inventory of design variations low. Yet timely delivery of new features often comes at the expense of agility, especially if cycle times are long. It will be particularly useful to companies that are reaching the point of diminishing returns using conventional approaches to product development and lean product development. Hopefully by now youre convinced that some form of Lean or Agile product development process is worth pursuing. Any activity that promotes learning is progress, and productivity needs to be measured with respect to that. The principles of product development flow draw on insights from Lean Manufacturing as well as examples from the Telecommunications and Computer Operating Systems industries. Because we are constantly correcting our course, refactoring prior efforts that turn out to be bad deviations are kept small enough to be much less costly than the deviations that come from longer feedback cycles.

If engineers want their personal tests to get high priority, their best strategy is to add them to this large, high-priority test package. Unfortunately, many people assume that the principles that apply to the repetitive cadence of manufacturing have no place in the less predictable world of product development. There is an important caveat, however.

And if you look closely, you can see I even used an orange card to mark what must have been the final good idea I found. Let's just say it's dense!. As great as these ideas are, we borrowed a few other methods from other sourcesAgile, and Theory of Constraints. There are dozens, if not hundreds, of options for starting points. I push this technique quite often, because traditional product development tends to work in batches that are much too large. Anyone familiar with Lean thinking understands the importance of queues. After all, they want to do everything in their power to eliminate all excuses for failure. One of the best examples of what Reinertsen calls controlled occupancy is familiar to Californians.

Two opposing forces create a U-Curve (depicted here as total cost), which gives us a range of good choices near the trough. The project manager is actually trading cycle time for variability. We often think of product development backlogs as free. Here is an example from the book for the testing portion of software development. As more is learned, we must be prepared to throw out our most fundamental beliefs about why we are doing the project and what we need to accomplish. s-U->8nb4=ry Z[AlE"s m8$cnFv(%Y"Bxj.SY*% In a manufacturing environment, work in process (WIP) inventory build up is easy to see. will this bug take 5 minutes or 5 weeks to fix?

Almost all economic factors can be traced back to managing delay. We are located only 2 minutes walk from Christianshavn Station and 12 minutes from Copenhagen airport (Kastrup) by metro. 221 0 obj << /Linearized 1 /O 225 /H [ 1106 1132 ] /L 1346405 /E 969463 /N 32 /T 1341866 >> endobj xref 221 11 0000000016 00000 n So we need to optimize the rate at which were creating economically useful information. This increased capacity utilization reduces our flexibility, which is mandatory in the unpredictable world of product development. Even worse, and unlike their established counterparts, startups often experience a non-quantifiable cost of delay.

He is the author/co-author of three best-selling books on product development. If we can apply economic principles to the value of features, we can quantify the benefit of continued development and properly assess whether additional features make economic sense. Reducing batches can have many benefits in a software development environment. As queue size increases, we tend to apply more of our capacity to alleviate the situation.

So, the set points have been adjusted to match the sensitivity of each variable.

But let me warn you about what youre about to find. It is worth noting that Team New Zealand explicitly invested in a second boat to create this superior test environment. Despite the fact that much of the content has been covered by other texts on Lean and Agile development, Reinertsen brings a rigor to these practices that is often missing from other offerings. Many of the startups I talk to - and their boards - seem to equate ability to "hit the schedule" with competence and productivity. My favorite part of this chapter was the discussion around alignment. Capacity utilization is revisited with an eye towards determining the correct margin to leave available to ensure higher flow rates. But it goes beyond that, including techniques for improving the economics of product development. Achieving Product Development Flow - Learn how to manage and orchestrate development projects following advanced Lean principles, Value Stream Identification Lessons from the wild, The Principles of Product Development Flow, Calculate and use Cost of Delay as the most important key figure in your development process, Find, monitor and control bottlenecks in the process, Shortening lead-time through systematically reducing batch sizes, Create room for innovation, by allowing variation in the process. The discussion of creating clear roles and boundaries resonates because too often neither of these is well-defined and clearly communicated in a manner that is actionable by team members at all levels.

Each section has numbered principles, and there are 175 in all. Then, if we seek to minimize total cost, we will only focus on the portion we can see, the efficient use of capacity. (For an introduction to the topic, I still recommend Reinertsens book. It focuses on proven leverage points and specific practical methods that have helped participants achieve as much as a 90 % reduction in cycle time. We love that at Playbook! All things being equal, it is best to do the smallest jobs first in order to reduce the cost of delay. Set Points). Fast feedback allows us to remain vigilant for these opportunities. While none of these ideas are new, it is valuable to read about them in the context of maximizing economic value. When leadership defines the mission clearly, teams can interpret their situation against that mission to make good choices. 8. One of the hallmarks of this book is the use of some unexpected sources for models of behavior. Yet it's not correct to say that batch sizes should be as small as possible. The chapter concludes with a discussion of resource management. As with any methodology, applying the principles faithfully may require modifying the practices to fit a specific context. This explains why today's product developers assume that efficiency is desirable, and that inefficiency is an undesirable form of waste. And we do that by studying information theory and systems theory. (For an introduction to the topic, I still recommend Reinertsens book Managing the Design Factory.). Learn how to manage and orchestrate development projects following advanced Lean principles. Leadership feels obligated to assert their authority, while at the same time sending messages that people at all levels should feel free to make appropriate decisions.

This leads them to load their porcesses to dangerously high levels of utilization. 0000002215 00000 n What will this do? This ultimately enabled them to triumph over a much better funded American team. Relying on extensive central command slows things down, puts decisions in the hands of those with the least knowledge of the situation on the ground, and risks miscommunication when orders are returned. Lowering capacity utilization (and thereby queues) and reducing batch size (iteration cycle time) have such an effect. One example offered is that of the bathroom scale purchased to measure weight-loss performance. In this chapter, Reinertsen uses his military experience and training with the Marines to illustrate how an unlikely organization provides a shining example of the principles of decentralized control. As I was trawling the internet for some brain fodder on Lean,I came across a good book that tackles usual questions of batch handling in the lean space.This one is from Donald Reinertsen-he also has couple of you tube videos as well.Am reproducing an excerpt from Eric Ries. 0000001106 00000 n Speaking of text books As full as this book is with good ideas, there is another that actually beats it in terms of density. This program is designed for managers who currently play a role in product development.

He starts the book with twelve cardinal sins. Reinertsen argues that queues are the most important factor in maintaining optimal product development flow. Anyone working in an Agile software development environment is familiar with the benefits of small batch size. If youre wondering how Playbook utilizes these good ideas, you can watch a demo and look for these key points.

Reinertsen, in typical fashion, offers lots of ways to evaluate the characteristics of managing decentralized control by integrating ideas from all the preceding chapters.

In addition to evaluating the work, a good nonfiction book review also provides a taste of some of the information the reader will gain. It is common that we must invest in creating a superior development environment in order to extract the smaller signals that come with fast feedback. When one principle calls for integration with another, we get a clear picture of how all these principles fit together to form a coherent strategy for building effective product development organizations. The unimproved boat would sail against the improved boat to determine the effect of a design change. By focusing on real economic value, we learn to manage the elements of a project that matter most. There is also a very interesting section of this chapter that discusses how to sequence work. w0a{\1;; eGmycl_[6Tq,k_ S}l{^2J-$0'J09isH#FC6D*vO*O-)x2{j e2j6*wmzE. They are all proxies for our real goal, maximizing an economic variable like profit or revenue.Therefore, in order to maximize the true productivity (aka profitability) of our development efforts, we need to understand the relationships between these proxy variables. Ill give you time to start reading either of Don Reinertsens books and will cover these other two topics in my next post. Without clearly defining what appropriate means, staff are left questioning what decisions are available to them and thus act as though they have no decision-making power unless specifically granted on a case-by-case basis. Technical Debt: Adding Math to the Metaphor - R SKMurphy, Inc. He prescribes controlling capacity utilization as the best way to manage queue size. This doesnt work development is a profoundly different domain. Closely related is the fact that high capacity loading has a serious impact on cycle times.

Initial attempts to apply lean methods in product development simply copied behaviours that worked in manufacturing. What becomes clear from the pages of this book is that we must remain vigilant for unexpected variations from the plan that benefit the product. There is a lot here about not only selecting the right metrics, but how to establish the right control mechanisms so that the metrics have their intended consequences. (That would have been a lot of sticky notes!). Of course, this then makes the package even larger and of higher priority. And that's also where we need to modify some of the specific practices Reinertsen recommends.

Many who have had this experience will report the ultimate avoidance of the dreaded device.

He points out that in the military, field personnel are given a mission, but since conditions on the ground can change rapidly, advantage goes to the fighting force that can adapt the quickest. ), and the resulting extreme uncertainty that is, incidentally, the environment where startups thrive. Product development queues are more insidious because they tend to be invisible. But, what is the cost of this buffer? Batches can be more elusive in an uncertain environment. The R&D factory isnt creating a product, its creating knowledge, which comes from information that is understood. Have a feature that nobody would let you implement?

This workshop covers the ideas contained in Don Reinertsens bestselling book, The Principles of Product Development Flow. We want to take Agile training to the next level and believe that effective learning should be just as fun, interactive and inspiring as serious business and hard work. That is, in order to make economically rational decisions about cycle time for a given process, we should understand what it costs the company if the products produced by that process are delayed by, say, one day. Or consider principle B9: The Batch Size Death Spiral Principle: Large batches lead to even larger batches: The damage done by large batches can become regenerative when a large batch project starts to acquire a life of its own. The payoff/performance chart above illustrates a typical product development feature payoff curve. There got to be so many pages marked that I started putting the stickies on the side of the page so I could tell the new ones from the old ones. But they can be managed by reducing batch sizes. But its also well written and Don Reinertsen speaks a little more strongly when he talks about how present day product development methods are backwards. Eliminating all variability works in manufacturing; in product development it eliminates all innovation. Product development deals in designs, which are fundamentally intangible. we focused on the wrong end of the value chain, optimize the rate at which were creating economically useful information, Science and economics behind failing fast, Part 6 where we look at other key Lean Product Development principles. Just show it will benefit the "golden" project and you will get approval. Lean Product Development: Where in the world should you begin? Reinertsen is keenly aware of what makes product development different from other business functions, like manufacturing, that we sometimes use as a metaphor.

Good "Scientific" fundament for lean/agile practices. Vi er specialiseret i SAFe,(Scaled Agile Framework) og erSPCT Gold partner hos Scaled Agile, Inc. If its a really good book it will have ideas in it that Ill want to find later, so Ill mark those pages with a piece of sticky note. That is what we started with on the Internet 30 years ago.

Small batches (or short iterations) provide fast feedback (more on this later), but they also have the effect of reducing queue size. Today, only 2 percent of product developers measure queues. Reinertsen weaves together ideas from lean manufacturing, maneuver warfare, queuing theory, and even the architecture of computer operating systems and the Internet.

Street repair happens. Instead, we will explore some of the more advanced ideas used in the world of telecommunications. In the previous two blogs I made a compelling case for Lean Product Development being the business opportunity of the century, and then gave an example of how and why we focused on the wrong end of the value chain. In fact, the author argues that just getting close delivers almost all of the value of measurement with a fraction of the effort. There are no easy answers to this conundrum, but adaptability to a changing situation is paramount.

It would be difficult to outline the forty-six (or 175!) But, more importantly, it is easy to quantify. Reinertsen discusses ways in which to do this. Managing timelines instead of queues. I buy a lot of booksmore than I have time to read. Reinertsen draws on a variety of areas (economics, queue theory, control theory, the military) to explore the consequences for product development. Startups are frequently guilty as charged - the 4-year death march example above could be written about dozens of venture-backed companies slogging it out in the land of the living dead. Stay tuned for Part 6 where we look at other key Lean Product Development principles. He points out that we often use surrogate (or proxy) measurements that offer little or no economic connection with the marketplace. I mention this because Reinertsen is an author who has stood the typical model on its head. By the time a book gets on my radar, it probably has some new information to offer. MDF is more like a typical book thats easy to read. Fortunately, he broke it into sections representing eight key principles of Lean. The chart above shows how different control variables have different economic impacts and should therefore have different tolerances for variation (i.e. The use of economic theory to justify decisions is a recurring theme of the book. 0000002955 00000 n Good for economically minded people (CFO, CEO, etc.

Lean Product Development Case StudyPrinciples of Lean Product DevelopmentLean Product Development Value ChainGet started with Lean Product DevelopmentLean Product Development: Cultural Resistance4 ways to Ensure Your Lean product Development Initiative Won't Fail, AddressPO Box 18027Boulder, CO 80308303-323-4296info@accuer.com, Lean Project ManagementLean Product DevelopmentAgileDevelopment.

Here are a couple examples: B2: The Batch Size Queueing Principle: Reducing batch size reduces cycle time; F8: The Cadence Batch Size Enabling Principle: Use a regular cadence to enable small batch sizes. Lean product development can be looked at as flow-based product development. And there are already stories of companies that have tried the wrong things and failed. %PDF-1.4 % Everything: schedules, efficiency, throughput, even quality. First, how big are our queues? )", "Go! So if its a good book, Ill actually finish it. It is fundamentally different from other workshops in its intense focus on quantification, economic justification, and the use of a science-based approach for applying lean. 0000000589 00000 n 0000000799 00000 n 0000002588 00000 n Unfortunately, this is often limited to what I refer to as a few golden nuggets. Even good books have lots of fluff in between the nuggets, usually in the form of extended stories to illustrate the point. The Agile Practitioner: Everythings Going Agile, The Agile Practitioner: The Daily Stand-up, The Agile Practitioner: The Daily Stand Up. He shows how the actions of people inside traditional systems are motivated by their rational assessment of their own economics. Design goals are almost always dynamic.

By setting up the wrong incentives, we are rewarding the very behaviors that we seek to prevent.

People often ask which they should read first. If we are blind to queues, we won't know the delay cost, and we will only be aware of the cost of capacity. Its goal is to help us recognize that every artifact of our product development process is really just a proxy variable. And queues are leading indicators of system slowdowns so its important that we monitor them. Or take this indictment of our worship of efficiency: But, what do you product developers pay attention to? It relies on understanding mechanisms of action and quantifying trade-offs. An intensive two-day workshop on practical, economically justifiable approaches for improving flow in product development. By sailing one boat against the other, they were able to discriminate small changes in performance very quickly. Much of this chapter is a rehash of concepts that are familiar to anyone who has used Agile or Lean principles: colocation, short iterations, low hanging fruit, and modular design are all discussed.

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