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You might have used a different email address when registering or your password is incorrect. You should also refer to the terms and conditions of each individual Retailer on their home or product pages before placing any Order. For example, a pair of shoes at 150 have a tax exclusive price of 125, so would have no additional import duties applied. For example, a pair of shoes at 150 Euros have a tax exclusive price of 125 Euros, so would have no additional import duties applied. Is Organic Cotton Really Better Than Conventional. the Terms (as incorporated into the Contract) that will apply to your purchase of any Products will be those that are in force at the time you place your Order, unless we have notified you of a change to the Terms that apply and will materially affect your Order and you have confirmed that you wish to proceed with your Order. This is the easiest and quickest way for you to get this information. Please ensure your address is completed correctly and a valid phone number is available at order. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. What's the Impact of Choosing Vegan Fashion? We use a market leading payment processing platform called Stripe, which is PCI Level I encrypted. If you think that there is a mistake in these Terms or require any changes, please contact us to discuss. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Immaculate Vegan brings customers beautiful vegan products from the finest independent Retailers around the world. Web design by Diligent Commerce. Please note that the prices shown on our website already include VAT. Immaculate Vegan only selects Retailers whose Products meet its values and commitments and allows them to offer their Products for sale directly on the Website in return for the payment of a commission that is not charged to you. All orders under $800 are duty free, which means there will be no additional taxes or import duties or fees applied on any orders under that amount. As a marketplace, we sell many beautiful vegan and sustainable brands but we dont hold stock, so when you order a product from us, the item is shipped from the brand directly. In addition, as we informed you in the description of the Product on our Website, we may make the following changes to these Terms or the Product, but if we do so we will notify you and you may then contact us to end the Contract before the changes take effect and receive a refund for any Products paid for but not received. Furthermore, where parcels are held by customs clearance agencies, there may be significant delays to delivery. Please note that the prices shown on our website already include VAT. Products shipped to you from outside the EU where the price excluding VAT is under 150 Euros will haveno further taxes or import duties applied. If you're still having trouble logging, please Contact Us. Immaculate Vegan cannot be held responsible for any unauthorised use where the card PIN has become known to another party. As described more fully below. To the extent they are incorporated into the Contract, you should read references to "we, our and us in these Terms as references to the relevant Retailer from whom you Ordered the Products. Please note that the prices shown on our website already include VAT. The value of your Immaculate Vegan gift card can be redeemed online. We are responsible to you only for foreseeable loss and damage caused by us. See ourDeliverypage for full details. If this is not clearly stated on a product page then you will be able to check in the shopping bag before proceeding to payment. If we fail to comply with these Terms, we are only responsible for loss or damage you suffer that is a foreseeable result of. This email will contain, Men's Vegan & Sustainable Office & Workwear, Why You Need Apple Leather in Your Wardrobe, Why Cactus Leather is the Hottest New Vegan Leather, Everything You've Always Wanted to Know About Vegan Leather. If this is not clearly stated on the individual product page, then you will be able to check in the shopping bag before proceeding to payment. The images of the Products on our Website are for illustrative purposes only. Is Organic Cotton Really Better Than Conventional. Any delivery times quoted are in working days. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the platform. We'll be glad to help. Although we have made every effort to be as accurate as possible, any Products which are handmade may vary, all sizes, weights, capacities, dimensions and measurements indicated on our site have a 2% tolerance. ote : if you cancel an order that has been dispatched you are obliged to pay the cost of thereturnshipping; we are unable to. We aim to use the Listings to give you the information you need to know about the essential characteristics of the Products. Returns Policy the policy detailing how and when you can return any Products you have Ordered and incorporated into these Terms by reference. As a marketplace, all items are shipped to you directly by our brands, using tracked delivery. Our brands usually dispatch items within 1-2 days of your order. We will use the personal information you provide to us in accordance with our Privacy Policy. We may change or discontinue the availability of the Website and at any time without prior notice. Legally binding. The Products and other services offered via this Website are for consumers only they are only to be used for non-commercial, non-business, private purposes by consumers. Note:Each of our brands select which countries in the world they deliver to, and they set their own delivery costs for each country (which will vary). If you do not receive a delivery in time, you may cancel your Order in accordance with the cancellation policy detailed below, as well as the practices described in your Returns Policy. Shipping can take between 3-10 days depending on where you are based and where the brand is based. As many of our brands ship worldwide, this can take longerbased on location and customs. We sell all over the world. to implement minor technical adjustments and improvements. The Immaculate Vegan gift card is valid for 12 months from receipt. Consumers only. If you want to know the status of your delivery, please use the tracking number and link in this delivery confirmation email. sign up to our newsletter for 10% off your first purchase, Raise a Glass to This Vegan Leather Made from Grapes. Men's Vegan & Sustainable Office & Workwear, Why You Need Apple Leather in Your Wardrobe, Why Cactus Leather is the Hottest New Vegan Leather, Everything You've Always Wanted to Know About Vegan Leather. If your order is returned to the brand, the cost of redelivery must be paid before it is despatched again. The calculation to work out the price excluding VAT is to divide the price by 6 and then multipleby 5. Please see our About Us page for more information. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. In our agreements with them, we require Retailers to ensure the Products they make available comply with applicable UK laws and regulations. All products shipped to you from within the UK already include VAT, and there will be no further taxes or import duties applied. Web design by Diligent Commerce. The terms implied by sections 13 to 15 of the Sale of Products Act 1979 are, to the fullest extent permitted by law, excluded from the Contract. PayPal, Clearpay/Afterpay, ShopPay, ApplePay, GooglePay, Visa, MasterCard, American Express, Maestro. Products shipped from outside the EU where the price excluding VAT is over 150 Euros may be liable to import duties on delivery of the item. sign up to our newsletter for 10% off your first purchase, Raise a Glass to This Vegan Leather Made from Grapes. And more environmentally friendly. The Website, and its general structure and contents, are protected by intellectual property rights (including in particular all copyrights, patent rights, trademarks, designs, models, databases, domain names and any other existing or future national and/or international intellectual property rights) and are our exclusive property. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. Unfortunately, if you fail to pay any charges and the parcel is returned to sender, we will not be able to refund your order. Men's Vegan & Sustainable Office & Workwear, Why You Need Apple Leather in Your Wardrobe, Why Cactus Leather is the Hottest New Vegan Leather, Everything You've Always Wanted to Know About Vegan Leather. In certain territoriessome of our specific product descriptions may infringe local laws so please check in your specific territory. If for any reason any information you submit is or becomes untruthful, inaccurate and/or incomplete, you should update that information to maintain its accuracy. If you have returned the Products to us because they are faulty or mis-described, we will refund the price of the Products and will refund you on the credit card or debit card used by you to pay. The term 'vegan leather' encompasses a very wide range of materials, some of which are incredibly unsustainable (e.g. As the customer, you are responsible for paying any duties that apply in your region. The delivery costs for each Retailer vary according to the delivery methods they offer. A notice or other communication is deemed to have been received: if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second working day after posting; or. These will be charged at point of delivery, and payable through the courier. We conclude this Contract on the relevant Retailers behalf acting as their agent. refund this or the originalshipping fee. Our Website is provided as is. We aim to showcase smaller, more niche, less mainstream brands and designers. We only supply the Products for to you for domestic and private use. If you have purchased multiple items from different brands at the same time, each item will be sent separately and directly from each individual brand. We operate as a marketplace, which means that each brand will dispatch your purchased goods separately. 2022 Immaculate Vegan Ltd. All rights reserved. Immaculate Vegan is a multi-brand market place. Any notice or other communication given by one of us to the other under or in connection with the Contract must be in writing and be delivered personally, sent by pre-paid first class post or other next working day delivery service, or email. See clause (Events outside our control) for our responsibilities when this happens. Web design by Diligent Commerce. If you do create an Account, all the registration information you submit should be truthful and accurate. You should review the Terms periodically for changes. For example, it allows you to place orders with multiple vendors and pay at the same time, and you can easily access your purchase history. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes. Please read these Terms carefully before you submit your Order through us. The team behind is vegan. If it is possible the Retailer will let you know about any changes to the price of the Product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If you have purchased multiple items from different brands at the same time, each item will be sent separately and directly from each individual brand. Where you choose to have them delivered, the Products you Order will be delivered by Retailers using a third party courier service. Products means the Retailers goods, which it offers for sale via the Website from time to time. For details of the applicable terms and conditions, please refer to the manufacturer's guarantee provided with the Products. Currently you can shop in GBP, $USD and Euro. Please Contact Us stating the details of the product you are interested in. But look out also for vegan certifications on brands that we sell (but note, not all brands have yet applied for these). All products shipped to you from within the EU already include VAT, and there will be no further taxes or import duties applied. When we refer to "in writing" in these Terms, this includes email. post those changes in an updated version of these Terms on the Website; and. Unfortunately, if you fail to pay these charges and the parcel is returned to sender, we will not be able to refund your original shipping costs, although we will of course refund the cost of your item when it has been received by thebrand. Minor changes to the Products. Our brands also select their own couriers, which may also differ by country. Web design by Diligent Commerce. You should notify us immediately if you suspect or become aware of any unauthorised use of your Account or any other breach of its security. If you do not agree to these Terms then please do not use the Website. If you have any questions or issues with delivery of your item, please contact us atcustomers@immaculatevegan.com. Some brands we sell allow exchanges. Occasionally delivery to you may be affected by an Event Outside Our Control. The calculation to work out the price excluding VAT is to divide the price by 6 and then multipleby 5. That means we offer products from lots of different designers based in different countries. Some of the Products we sell to you come with a manufacturer's guarantee. We do not assign or grant any rights to the Website to you, with the exception of a limited, free and non-exclusive personal right to access and use the Website. Unfortunately, these delays are beyond our control and we cannot accept responsibility for them. Please note that any estimated delivery dates displayed on the Website, or in any confirmation email or webpage, are simply estimates they do not represent a guarantee that the Products will arrive by that delivery estimate. You may only assign or transfer your rights or your obligations under the Contract to another person if we agree in writing. the following deferred payment method - Clearpay / Afterpay. accept and process Orders from end-users of the Website for those Products, as described in these Terms. Order means your order for the purchase of Product(s) from a Retailer that you place via the Website. We do apologise for any inconvenience if this has happened to you. Is Organic Cotton Really Better Than Conventional? Our Retailers may change the Product: to reflect changes in relevant laws and regulatory requirements; and. We may update these Terms from time to time and will notify such changes to you by uploading details of them on the Website. If you order an item that ships to you from within your own country, there will be, Men's Vegan & Sustainable Office & Workwear, Why You Need Apple Leather in Your Wardrobe, Why Cactus Leather is the Hottest New Vegan Leather, Everything You've Always Wanted to Know About Vegan Leather. The calculation to work out the price excluding VAT is to divide the price by 6 and then multipleby 5. We have a whole article about it here as well as specific articles on cactus leather and on apple leather. our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. You further undertake not to perform one or more of the following acts, nor to allow a third party or authorise a third party to perform one or more of the following acts: (i) copy, modify, assemble, alter, sell, rent, lease, loan, distribute, distribute or transfer the Website, (ii) disassemble, decompile or reverse engineer the source code of the components of the Website, (iii) extract and/or reuse, in any manner whatsoever and on any medium whatsoever, the content of the Website, without our prior written consent. NB : you will be required to pay these import taxes before your order will be released to you. Your shopping basket on the Website displays the Product you have chosen, the Retailer who shall provide them and details of postage and packing. Our gift cards allow you to shop ethically for someone when you're not sure what to give her or him! But if you have any further questions please Contact Us. All products shipped to you from within the UK already include VAT, and there will be no further taxes or import duties applied. If your item is faulty, then please contactcustomers@immaculatevegan.com providing pictures and as much detail as you can to help us get this resolved ASAP. Is Organic Cotton Really Better Than Conventional. If you're unsure, please email us at customers@immaculatevegan.com. Its our mission to bring you nothing but the best vegan products around. Depending on the postal services used by the brand, you will have either an option to pay any additional fees online by following the tracking number available once your order is shipped or directly to your courier upon delivery. Please refer to our Returns page where we have all the detail. The price of the Products does not include delivery charges. However, we are authorised to act as the agent of our Retailers (who act as principal) to conclude and enter into the Contract with you. sign up to our newsletter for 10% off your first purchase, Raise a Glass to This Vegan Leather Made from Grapes. You may cancel the Contract affected by an Event Outside Our Control which has continued for more than 30 days. If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract: we will contact you as soon as reasonably possible to notify you; and. These will be charged at point of delivery, and payable through the courier. All products shipped to you from within the EU already include VAT, and there will be no further taxes or import duties applied. This depends on where the item is made, not just where it ships from, so if you're unsure, please email us at customers@immaculatevegan.com. For example, a pair of shoes at 150 have a tax exclusive price of 125, so would have no additional import duties applied. Our brands usually dispatch items within 1-2 days of your order. Our gift card comes in values from 25 to 250. Account means your account for Immaculate Vegan, which is created when you register with Immaculate Vegan by completing the registration process on the Website. If you order an item that ships to you from another country, your order may be subject to VAT and/or import duties, which are the result of international trade agreements between countries and unfortunately not within our control. The majority of regions outside UK & EU do not have VAT or import duties that apply, except for very high value orders however this differs by country, so please check with your local customs office if you aren't sure. This depends on where the item is made, not just where it ships from for example, items made in the EU will not be liable for additional charges into the UK. We will let you know if the change is possible although this will depend on the Retailer. Prices for our Products may change from time to time, but changes will not affect any Order you have already placed. You must not represent, reproduce and/or exploit the Website, in whole or in part, in any form and by any means whatsoever, without our prior written consent. if the Products' correct price is higher than the price stated on our Website, we will contact you in writing as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Products at the correct price or cancelling your Order. Our focus is sustainable high quality vegan lifestyle items. Currently you have to create an account in order to place an order. If the total to be refunded is more than originally paid by Immaculate Vegan gift card, then any remaining refund balance will be refunded to the other method of payment used (debit/credit card or cash). The packaging of your Products may vary from that shown on images on the Website. If you Order Products for delivery to a location outside the UK, those Products may be subject to import duties, taxes, and potentially other fees which are levied when the delivery reaches the specified destination. The gift card balance cannot be exchanged for cash or redeemed against the purchase of another card. Please contact your local customs office for further information. What's not to like?! However, this cancellation right does not apply in the case of: Any Products that are sealed (this includes any items such as underwear, which come with a hygiene strip) and that are not suitable for return due to health protection or hygiene reasons if they become unsealed, which become unsealed after delivery; Any Products which become mixed inseparably with other items after their delivery. Please note that the prices shown on our website already include VAT. All orders under $800 are duty free, which means there will be no additional taxes or import duties or fees applied. We aim to keep stock availability up to date. If an item is made to order, this will be clearly indicated in the product's description. In case of unavailability of Products before or after Order, we will not be liable for any loss you suffer nor liable to you for any damages as a result of the unavailability of such Product(s), to the fullest extent permitted by law. 2022 Immaculate Vegan Ltd. All rights reserved. Delivery is complete once the Products have been unloaded at the address for delivery set out in your order and the Products will be at your risk from that time.

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