grundfos scala2 leaking

2022.07.31
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grundfos scala2 leaking

This thing is awesome. The versatility ensures you have the machine you need. Hi William C., we apologise for the delay in responding to your enquiry. You have bought into a Tar Baby. Installed new seal and it still leaks. 550w scala2 grundfos hauswasserwerk hocheffizienz If you're tired of no water pressure buy this thing! We are sorry to hear that you are having problems. Grundfos has now released the SCALA1. I got the refund from the retail dealer I bought it from. I don't know how much more as I bought the house twenty years ago. If there's anything further we can do to assist you, please don't hesitate to contact us. I recently replaced an old booster pump and pressure tank with a Grundfos SCALA 2 continuous pressure booster pump (which has a built-in pressure tank). Reviewed in the United States on March 15, 2017. Remember that no matter what you want, PlumbersStock has the best prices on all kinds of Grundfos pumps. I didn't change the factory settings and we're happy with it. We get it, but (1) terrylove.com can't live without ads, and (2) ad blockers can cause issues with videos and comments.

Let us know how you go. Grundfos Pumps Australia. Now in April 2021, my pump is leaking from the bottom. Also, Always loosen and tighten the union nuts on the inlet and outlet ports by hand. d your contact details through to Fill out the required fields of Grunfos Customer Service form : Contact service | Grundfos. Tuhorse Pumps 4" 500W Solar Submersible Bore Pump, Ryobi 900W Constant Pressure Pump RCPP900-D. Your friend must have a very lightly used water system for the Scala to last 5 years. Anyone know how this could cause the pump to cycle if no visible water is leaking from it? Reviewed in the United States on December 10, 2020. Since the modifications have been instigated, we have seen a dramatic improvement. But there is a way to take control and avoid these risks in a boosting system The SCALA Pumps. These failures are massively damaging for Grundfos reputation. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Poor control of the boosting operation can damage pumps and cause pipes to leak. Maximum run time Deactivates the pump after an allotted time, reducing the risk of leakage when running home appliances. I cannot take them off and bring them to the supplier as then both households are without running water. Please call 1300 33 77 33. It is designed for pressure boosting of city mains water, water from roof tank, break tank, and ground tank, as well as water supply from shallow wells. For more information, you can read our consumer warranty policy here. Water Hammer/ Chattering Check Valve Fail. It is used approx 2 months per year. You can still see all customer reviews for the product. emailed and called the distributor, still no feedback for 2 weeks. Water hammer happens when theres a sudden stop of the flow of water. Thanks. This allows issues to be dealt with before they cause any damage. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates, Grundfos 98562818 SCALA2 3-45 AVCBDF 1x115V 60Hz Pressure Boosting Pump, Learn more how customers reviews work on Amazon, See all details for Grundfos 98562818 SCALA2 3-45 AVCBDF 1x115V 60Hz Pressure Boosting Pump. The pump pulls water from a cistern which is less than 10ft below the elevation of the pump. Kind regards, Well I dealt with the leaking for a couple years until I had my basement refinished this year and finally installed the replacement. please advice Hi Patrick,I'm sorry to hear your experience with the SCALA2 hasn't been a positive one. Easy install with the only issue being finding a 1inch female to 3/4 male pex adapter. I am trying to figure out what length cable is necessary. Plumbers were called and the water was found to be coming from a leak in the bottom of the pump. 2 pumps in 4years is rather ridiculous, I thought for the money these would have been better! her areas of the product were substantially upgraded to prevent this going forward. Boosting pumps are not built to run without water.

This is the best there is. Sent Emails to Grundfos never ever get a replyWOULD APPRECIATE ANY ADVICE PLEASE. But not a lot of volumeit only has a 1-inch outlet. I had to pay for a new pump to replace the one that leaked.

This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Its junk. Watch the video and see how you can avoid these operational risks in a domestic pressure booster system. That might not be visible unless you look at the end of the drain line which could be hidden in an air gap fitting. So who do I ring to get a replacement or refund for a Skala2 pump.This is the second one Ive had die on me in 4 years.. the first one lasted 18months.. yes they are real crap. We have all kinds of booster pumps that will have you covered whether you have a house or a duplex. Even a leaking toilet or a dripping garden tap can consume a significant amount of potable water and reduce pump lifetime if left unnoticed. Hi Michael, yep same thing as our previous Scala2s. Save my name, email, and website in this browser for the next time I comment. Just don't get the same pump. Replace with a different modelMine failed after a year. For more information, you can read our consumer warranty policy her You do not stand behind your products. Pump has stopped and has two red lights flashing.When turning off at power source all lights start flashing.When you push reset button lights turn green but then straight back to flashing reds. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. https://www.rpc.com.au/pdf/grundfos_SCALA_manual.pdf If any particular ad is your REASON for blocking ads, please let us know. The check valve needs to be on the suction side of the pump, not the side going to the house. It may not display this or other websites correctly. i ve been calling service center in the philippines to no avail. Hi Iriadi, The SCALA2 has built-in dry run protection, so if it can't get any or enough water at the inlet side it will stop to avoid damage. If I turn the power off and back on it stays off.

No matter which pump you choose, you can save at PlumbersStock. Installing a Water Hammer Arrestor helps dissipate the pressure, creating a cushion to the shock waves produced by water pressure. Approx 9 from bottom of cistern to pump. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); New TOTO WASHLETs, Toilets, Technology for 2021, https://api.grundfos.com/literature/Grundfosliterature-3565827.pdf, https://net.grundfos.com/Appl/ccmsservices/public/literature/filedata/Grundfosliterature-6290518.pdf, https://portals.grundfos.com/content/dam/portals/extranet-landing/gpu/documents/warranty-program.pdf, https://www.plumbersstock.com/sioux-660-gtx2-mini-rester-12in-pex-water-hammer-arrester-for-non-potable-use.html, Product Update: TOTO Aquia IV Toilets Get an Upgrade, More New from Brizo: Tulham Kitchen Faucets, SCALA 2 Is the Future: Grundfos Phasing Out MQ3 Series, Rain Bird LNK2 WiFi Module Review New & Improved, 115v MQ3-35 3/4 HP booster pump (all sold out), 230v MQ3-35 3/4 HP booster pump (all sold out), 115v MQ3-45 1 HP booster pump (all sold out), 230v MQ3-45 1 HP booster pump (all sold out). instigated a stock swap program to replace all their existing stock with improved product. They have branches in Suva, Lautoka and Nadi. Pump cycling randomly and precipitous loss of pressure after 30 seconds. *Signifying they were manufactured between the 3rd week of 2016 and the 1st week of 2019. It now leaks. You may be experiencing what they call a Water Hammer in your PEX system. Perhaps someone knows where to look for the crack. When the pump is started up for the first time, or when the shaft seal has been replaced, a certain run-in period is required before the leakage is reduced to an acceptable level. For more information, please refer to https://portals.grundfos.com/content/dam/portals/extranet-landing/gpu/documents/warranty-program.pdf. Good luck. It will run at a low rpm, sometimes speed up a little then slow down but never shut completely off. Reviewed in the United States on December 9, 2019. Installed about 6 years ago in a residential application to pressure all 3 levels of the home. Any ideas? It is quieter the the MQ pumps and different pressure settings keep you from having to install a pressure regulator. I live in a remote area, so just bought another one, the same thing, pumps ok but does not equalize.QUESTION: I have an All house filter system, 2 x 20-inch filters and UV lamp, the system is fitted AFTER the pump, as advised by the dealer, however, many other people say it should be BEFORE the pump. 2019 reviews of these units mentioned water leaks that were confirmed by the manufacturer, but were supposedly corrected. It works much like a variable frequency drive (VFD). 2022 ProductReview.com.au Pty. In fact I installed another Scala 2 for a friend to boost his water pressure and that pump has also failed leaking water from a cracked casing.

Then he tried to sell me a calpeda pump. The latest and greatest in residential pressure boosting pumps is now officially the SCALA2 series. Then starts blinking again. Did you purchase it in Australia? I'm sorry t hear you're experiencing issues with your SCALA2 pump. To make a warranty claim, you'll need to check first with the Dealer from whom the product was purchased. It's is much, much quieter and it has more pressure. Hands down the best money I have spent. If once you have found and addressed the cause of the fault you are unable to reset the pump again, we suggest contacting the place of purchase, as the pump, water supply or pipework may need inspection or service. Defective Product and seller doesn't support manufacturer's (Grundfos) warranty. It only lasted 1 year and $700 went down the drain + $169 cost (Plumbers) to bypass the defective pump. Damage to the inlet and

What should I do?Kind regards Dave, South Australia. These alarms do not necessarily indicate damage to the pump. Grundfos factory or authorized service station, any product of Grundfos manufacture. It is obviously difficult for us to advise further without seeing the set-up and physically checking the pump and pipework. You must log in or register to reply here. That little dinky tank built into a Scala won't hold a teaspoon of water. If your answer is that the pumps need to be returned to the supplier then I will toss them into the bin and change to the DAB easy box. They have made it easier to meet the variable demands of your plumbing system while delivering the reliability and integrity you expect with Grundfos engineering. At the same time, overall, pumps are lasting longer than they used to (average run lives). You are using an out of date browser. Hi William. While it worked great when it wasn't leaking, I"m going with just a simple well pump with a pressure sensor and tank to overcome my poor water pressure. Thanks for your info, Still deciding after the reviews if I replace it with an alternate pump. Grundfos warranty states that "warranted to the original user only to be free of defects in material and workmanship for a period of 24 months from date of installation". Grundfos Pumps, rs warranty of 2 years against fault or defect. You are using an out of date browser. This is a Water Hammer Arrestor for PEX connections > https://www.plumbersstock.com/sioux-660-gtx2-mini-rester-12in-pex-water-hammer-arrester-for-non-potable-use.html. As a result, no leakage will be detected. In either way, it will shorten the life of the pump and you should reject it from the supplier as a replacement. I have it narrowed down to the first tank on the water softener system. Please can you help.

The Mq3-35 model performed better than the MQ3 -45 model. I live in Fiji. Reviewed in the United States on October 20, 2017. Looks like a valve may have been stuck on the water softener causing water to slowly drain. Please refer to this Quick Selection guide for more information: https://net.grundfos.com/Appl/ccmsservices/public/literature/filedata/Grundfosliterature-6290518.pdf. Over time, this can result in excessive water consumption, spiralling costs, and even indoor flooding.

I have gone from the ranks of satisfied repeat customer to that of dissatisfied customer. Got to be the worst pump on the market. Its the pump engineered by intelligent design. Quality product! What is causing this tick/hollow burp sound after showering? We're sorry to hear about the issues you are experiencing with your SCALA2 pump. Have been running the new one for nearly two years on and off as I only ever run it off a rain water tank when it is full!It seems as though now water has gone past the shaft seals and sent the bearings bad to the point that it squeals and most of the time will not run.Have been searching if there is a way of replacing the bearings but cannot find the answer anywhere!Can you help me? SCALA2 did have a few manufacturer flaws (more on that later), but theyve now been fixed, and it is the superior pump. Dry-running protection: Deactivates the pump and alerts the user to the lack of water in the installation to prevent damage of the pump. Why does our pump keep resetting back to 3bar pressure from 5 bar. My old Grundfos pump was over twenty years old. Though SCALA2 hit the market a few years back, many customers remained dedicated to the older MQ3 series for its reliability. Make sure to meet at least the minimum requirement of the operating conditions found on page 5 of this Hi Jackson,We are sorry to hear of the issues with your SCALA2 pump. Our customers are very familiar with Grundfos. Purchased a scala 2 in 2018 to replace a 1.5 year old scala 2 that started leaking and making loud noises when running. Not going to lie I was a little hesitant about getting because of installation, I even got a quote to get it installed for $300. The pump is about 3 years old, It was recalled mine did the same thingI just replaced it with a dura Mac pump. After installing a whole home filtration system it got worst. Hi DavePlease send a copy of the pump name plate, the store where you purchased your pump from and your contact details through to auservice@grundfos.com and well make contact with you.Kind regards, Grundfos. For instance, the dry running alarm may indicate insufficient water supply without running dry. I've only operated the Scala-2 for a month, but it is the real deal. problems In May 2019, water was accumulating on the basement floor. Its 10 years old and no problems. Water leakages from pipes in the system can cause damage in the home and in worst cases, result in indoor flooding. We found that the 1" Banjo Y-filter work's just fine. JavaScript is disabled. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Regards, Peter. This page works best with JavaScript. Along We are on our 2nd Scala2, the first was replaced under warranty in june 2019, and now our 2nd one has had the same problem and we are out of warranty by 6months. So if you still have the product installed - please send a pic of the Pump Name Plate (the printed plate on the end of the Pump), the store where you purchased your pump from and your contact details through to auservice@grundfos.com and well make contact with you in order to replace the product with a new production version. Buyers beware. Hi Alex,Please send a copy of the Pump Name Plate (the printed plate on the end of the Pump),the store where you purchased your pump from and your contact details through to Had the scal2 for 2 years, pumps water through the house ok, but never equalizes pressure when other taps turn on, I just lived with it, now severe leaks from the bottom. I am in Cape Town, South Africa.

Wouldnt you know that the replacement also leaks lol ! Because by default will go automatically to best pressureCheck manual you will find solutions in expert setting, Hi, I have a scala 2 and was never contacted about a replacement of the faulty part.

auservice@grundfos.com and well make contact with you in order to replace the product with a new production version. You may have even purchased the pump through them? I concluded that I got a faulty pump and but I was unable to find a Grundfos service provider in Grenada. thanks for the tip. Where they differ is what really matters. Shallow well plenty of flow, but takes time to build pressure. For optimal performance, please make sure that you are using the SCALA2 Pump as intended. Disabling it will result in some disabled or missing features. For SCALA1 the time period can be adjusted via Grundfos GO REMOTE. In most cases, they alert the user to an issue in the system that requires attention. I bought this to replace a MQ45 that quit providing pressure after six years. One of these icons should be lit up red at the same time as the eye is flashing or solid red. e. https://www.grundfos.com/au/legal/grundfos-australia-consumer-warranty-document All units should be replaced under a recall due to a defect in Engineering. There are no known leaks that would cause the switch to trigger cycle up. Some sprinklers wouldn't even pop up with just city water pressure. https://www.grundfos.com/au/legal/grundfos-australia-consumer-warranty-document Took me literally 30 minutes to install it, cake. However, we are consistently having pulsating pressure (good pressure for a minute then very low pressure for another minute), also there seems to be a lot of air in the line as well. hardly used in the 18months i had it. For the Grundfos MQ3-45 to work properly, please know that it is designed for water pressure boosting (maximum inlet pressure: 40 psi), and water supply from wells (maximum suction lift: 25 ft), for example in private homes, on farms, and in market gardens and other large gardens. You could say that its already begun and probably will be complete in June. In the Grundfos Lab we look into common issues in boosting system. For more information, you can read our consumer warranty policy here. The pump seems like it's having a difficult time priming and I'm unsure if there is air somewhere in the line between the cistern and the pump. Looking at the manual, it doesn't says anything about this kind of blinks? My pump has been running ok for 3 years but recently started tripping earth leakage.

To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. We are sorry to hear you've been having issues. Am i of the understanding they improved these pumps end of 2019 therefore meaning our replacement in June 2019 will have been one if the ones that ended up in the shaft issues? with these red light there should be an indication as to what has happen to cause the alarm. Not all models were failing, but enough of them did that Grundfos reengineered the SCALA2. But they haven't retired the MQ as the Scala isn't holding up well in the real world. For more information, please refer to page 13 of this Installation Manual. Buyers can be assured that we stand behind our product with our manufacturers warranty of 2 years against fault or defect. What should I do with the MQ3-45.I am in the Caribbean and bought it in Canada. Usually the mechanical seal leaks. I live in Perth and contacted a grundfos dealer in wangara ,who said it would cost $1000 to fix. They are numbered 1 - 7. The good news is that means there will be plenty of pressure. HiMy scala suddenly stopped working when I turn on two outlets at the same time for specific location (warning indicator water source is on)but turn two oulets with other location its no problemWhat is the possible problem happenis the suction pipe clogging?

How to become better at selecting, sizing and installing a solution for a domestic pressure boosting system. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. We are happy to replace SCALA2 units with new production versions, even if they are out of the 2 Year Warranty Period. For a better experience, please enable JavaScript in your browser before proceeding. Help identifying a shower faucet manufacturer. Mine is noisy and has a slight leak. That could be causing your problem. Purchased in August 2017.

installation manual: https://api.grundfos.com/literature/Grundfosliterature-3565827.pdf. If you're able to send us an email with some more information via marketing-au@grundfos.com, I'll put you in touch with our product specialist. The pump seems not to be able to get up to pressure and leaks a constant stream of water. Please make sure that you are posting in the form of a question. Pumps and Tanks Well Forum & Blog. It looks like you're using an ad blocker. This better be under recall. So, the distributor sent me a "replacement" pump that was under recall for a known problem! Im thinking of going to another type of Grundfos variable pressure pump. Haven't had any problems since installed. My scala 2 pump manufactured in 2018 just started leaking as well. How can scala2 detect water leakage or repeated pump working? If you are buying in bulk, either because you are a contractor or are doing your own remodel, know that you can save even more with PlumbersStock if you contact us directly about special pricing. Please send another numberthanks. It also analyzed reviews to verify trustworthiness. We have a SCALA2 3-45 AVCBDF, P/N 98562818. Is it worth fixing or replacing with the simple grundfos house pump I have at my full time residence. It sounds like you might be in a different country to Australia, where we are based. Install the pump in such a way that no undesirable collateral damage can arise. Dear friends If you compare the specs on the 115v SCALA2 to the 115v MQ3, you will see a lot of similarities and a few important distinctions: Last, but not least, the engineers at Grundfos have been able to design more user-friendly controls and an easier installation process with the new SCALA2 series. We finally can take a decent shower when our sprinklers are running. We have the lock symbol on. This is my second Scala2 in 4 years and getting kind of ridiculous. Hope this helps. Most barely make it past the warranty date, which is planned and just the way things are built these days. I thought that was a bit much so I decided to install it myself. My pump is also leaking. It should run quiet - if it is noisy there is either a small air leak or the pump isn't completely primed. I don't think the seal is leaking-think I may have a cracked housing. Water is supplied from a highly elevated Gravity tank, which produces an actual 10psi natural gravity feed.Have since spoken to the dealer, who now seem very vague and unsure. Our plumber just emailed me and said that Grundfos will replace this unit up to 5 times. PC 1862. The old J10S pump hasn't changed in my lifetime, and using a CSV to stop the cycling and control the pump will make it last even longer.

If the leakage is from the pipe system or the non-return valve is not properly closed due to impurities, you may need to check and repair the pipe system or clean, repair or replace the non-return valve. !I would expect that Grundfos comes to our site and exchanges the pumps with new ones since this appears to be a known problem. City water pressure wasn't cutting it. ProductReview.com.au has affiliate partnerships. We recommend you seek the advice of a qualified plumber or return to the pump retailer. Either you have too much restriction in the suction pipe, a leak in the suction pipe, or the pump is just not good. Every time that happens, you can hear the pex system thump, maybe against a joist or other structural element of the home. A booster pump that can detect these operational risks can also react to avoid them. Lately, the pump has been cycling on and then quickly cycling off again, very quickly (within about 1-2 seconds for the cycle up/down). This Grundfos pump will serve as a back-up for an identical model thats been in service for over two years. https://www.grundfos.com/au/legal/grundfos-australia-consumer-warranty-document I contacted the distributor and they informed me that Gundfos offers a single replacement, and I could could talk with sales about purchasing a new pump or sending that one in for repairs at my cost. We are sorry to hear that you are having problems with your Grundfos SCALA2 Pump. I read somewhere that the plastic case cracks causing the leak but have thoroughly inspected and found no cracks. In Australia during April 2017, we contacted all our customers, informed them of a faulty mechanical seal and You didn't contact me. I have read through a huge amount of very disappointed customer reviews complaining of similar problems with water leakage etc. Unfortunately, the first one was defective and the fill plug assembly self-destructed when I attempted to remove it. I got full credit towards another pump. I bought a new output housing. If your tired of low water pressure, this is what you need. I bought Grundfos Mq3-45 (115V) in May 2021 and had it installed in place of Grundfos Mq3-35 but the response when a tap is turned on takes a long time and the water pressure is terrible (worst than the Grundfos Mq3-35 , any suggestions. Older Grundfos model needed to be replaced. Let's see how this pump is in 5 years, but initially it is great and still expensive. This pump I installed according to their directions and put a rubber welcome mat under it cut to size. Pumps tend to fail at random times, so I wouldn't necessarily reject this option. In late 2019, we introduced a reinforced moulding design to the discharge housing to address issues of overnighting of the suction and discharge connections. Here are the SCALA2 models in question: Both models share many of the same standard features that youd expect, like dry run protection and a max operating ambient temperature of 32 to 113-degrees Fahrenheit. Hi Im another disappointed owner of a Scala 2. What can I do? Yes, it will. Reviewed in the United States on June 11, 2022. In Fiji we have an agent who sells and services our pumps called Clyde Equipment. If it lasts another twenty years I'll be ecstatic. The manufacturer of the product offers the warranty to the original user only to be free of defects in material and workmanship for a period of 24 months from the date of installation, but not more than 30 months from the date of manufacture. Your recently viewed items and featured recommendations, Select the department you want to search in. For a better experience, please enable JavaScript in your browser before proceeding. So how does the SCALA2 vs MQ3 series measure up? Is the leak coming from the Shaft Seal? I bought my pump in Sept. 2017, and it failed due to a leaking seal in May 2019. How to make better domestic pressure boosting system ensuring maximum comfort in the home, Sign up for the latest news on products, tools, training and events, Prevention of Modern Slavery Progress Reports. Now that you know all the ins and outs of SCALA2 vs. MQ3, youre ready to make a purchase. Nz. You exchanged for a replacement (which I got in June 2019). Back in 2019, Grundfos issued a recall of models within the PC codes of 1603 and 1901*. Hope this helps! This second one was predominantly built right (the lubricant that was supposed to be on the O-rings was poorly applied and needed some attention) and like too many German engineered items, the provided instructions attempt to explain everything with pictures and symbols, which almost always eliminates the details (some YouTube videos should suffice). Hi there! https://clydepac.com/index.php/contact-us/. and later?). My scala2 pump sometimes, not always, does not shut off. I think they will only give y Hi Lea,Buyers can be assured that we stand behind our product with our manufacturers warranty of 2 years against fault or defect. The model I bought plugs into standard 3-prong 115v AC outlet and works on-demand to provide standard city water pressure from my solar-pumped storage tank.

Setting the pressure to 21 PSI eliminates the need for an inline pressure regulator and our drip emitters are flowing nicely all along the entire length of 1/2" line.