great garden plants website

2022.07.31
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great garden plants website

then received notification that one item was delayed. We want you to be 100% delighted and if not, we'll refund or replace any plants that you have an issue with. I'm worried my garden. Hoping for the best, polly. I finally called my credit card company to file a dispute. All of them has black spot. Posted on September 11, 2012, updated September 13, 2012 Please contact us at [emailprotected] or 877-447-4769 if we can provide any additional assistance in this manner. Have a great day! This company's BIG MISTAKE was sending the Thujas too early, before sufficient root balls had formed. I ordered 10 Thujas and a few other plants in my first order. Please contact us at [emailprotected] The box had been upside down and dropped several times. Sorry for my weak English language. Please drop me a line at your convenience at [emailprotected] so we can have a better understanding of the nature of the problem However, Great Garden Plants had good prices and also had Caryopteris in stock when virtually all other mail order sources I checked, were out of it. Also commiting that someone will call and not- bad form .Doesn't live up to the- make gardeners happy with quality plants and service . Within a month they were turning brown. I'm so sad and shocked. If 2 separate carts where started at separate times and one completed, it is very possible that there other is still remains in your cart, thus explaining why you might be receiving emails from us. We highly recommend. All the best to you and keep us posted. I cannot recommend Great Garden Plants. Most of the plants I receive were tiny compared to what they claim they send. We had a very mild winter. I was only asking them to deliver what I paid for and the height of the tree they promised. Each plant was carefully placed in a separate, sturdy, rectangular cardboard tube and the tubes were fitted snugly inside the shipping carton. They are doing well in my garden. We truly regret to hear of this situation and find it highly unusual that you would receive the wrong material. Please contact me directly at [emailprotected]. This is a dwarf pampas grass regarded as much hardier than most selloana types. The pictures showed beautiful plants. Bait and switch at its best. much nicer than seen in local nurseries. We regret to hear of your recent experience with your purchase. The plants were all a generous, healthy size for mail-order plants. Hello, Trimming off the first flush will also help bulk up the plants while helping them to establish better in your garden. Mary. But that being said, you will likely never be able to match the variety offered by mail order sources in your local garden center. I have been an avid gardener for at least 20 years and this is a first for me. I was extremely impressed by the packaging. Now 2 are dead and there's no offer of any refund, even after sending photos showing skeleton branches. We are stickler's for quality and want to resolve this immediately with you. I ordered 12 Thuja Green Giants and they were all at least 1 foot shorter than the advertised 3 feet. Till this day the two plants which were replaced have not died or grown. Your satisfaction is important to us. We are happy to send any replacement for unsatisfactory plants. Hope this is a warning to plant shoppers. They just told me that I was wrong and that was the end of it. The plants arrived today, along with the free sedum, and all appear to be in good condition. Will not use this company again. was again told it didnt matter but that they would have mary, one of the owners call me. If you have any further questions or concerns please contact Heidi at [emailprotected], so we may resolve this to your complete satisfaction. We got a hosta grab bag and a heucheras grab bag. We are happy to assist you with this issue. We are very happy with our purchase. Well packaged. I did place a good sized order last spring and received a large box where they had sticks in every plant and a weak rubber-band. Chris and Mary upgraded all orders by adding a Free Pink Lemonade Tree to the orders; taking the place of the Free Mum" Posted on August 3, 2011, updated May 2, 2014 I have planted them out and they are doing great! I look forward to hearing from you. We do appreciate your feedback and are anxious to hear from you directly by contacting us at [emailprotected]. Thanks you, Mary. One item was on backorder- I received an email explaining why 2 weeks prior to shipment of the rest of the order, and received exactly when promised 2 weeks after the original shipment. Hello, Some that managed to stay in their containers were dry while others were moist (of same plant type). Plant shipped on date requested, arrived in great condition via Fedex, with reasonable size and helpful directions. One Heuchera and one Salix looked like they may have suffered in transport. I try to call this company several times. I ordered 9 knock out rose bushes from them and some Nepeda Walker's Low. Greetings! Purchased 4 knockout roses last summer and they did great. Several plants passed away and the reship had to be delayed because of our summers heat. I had Great experience with Great Gardens, and this was my first time ordering from them. We never have grown either Sedum Maestro or Matrona. They began new growth almost as soon as they were planted! The packaging was first class. (order #93029 )On May 12 I received an email saying that they were having trouble with one of the type of plants I ordered, so they were substituting a different plant unless they heard from me. Even before read more, Use of this Web site constitutes acceptance of the Davesgarden.com, http://davesgarden.com/products/gwd/c/6675/#ixzz3bSRHFWfF, Return to the Garden Watchdog homepage, Flax is an Ancient Plant with Many Uses Today. Posted on July 11, 2013, updated July 29, 2013 Mary. Posted on July 8, 2013, updated July 11, 2013 I am sure glad they take the time to do it right! So I ordered a few more of them and some shrubs and plants. Please contact us at [emailprotected] with any further questions. I ended up planting them anyway. I contacted them to see when it would ship and Megan replied "In regards to orders #121840229 and 19900829. They responded the next day and let me know they were sending replacements. A full month later than originally promised. They were the size that was mentioned on their site. We ordered $150 worth of plants from Great Garden Plants last spring. Informed that there policy was to stick to the shipping schedule for new orders or replacements and not displace other orders. (if and when) Also, would be great if you can sort by price. When they came, they were scrawny and the Nepeda looked dead. Lets just ho[e they make it through this arctic winter.. can't wait for spring to see how they made out. Sincerely, They would do far better if they under promised and over delivered like any good business would. She offered me 20% discount to accept order and said it would be shipped right away. I was delighted that they were available at Great Garden Plants because no one else, either locally or via mail order had them is stock. The 6 that were not rooted in well enough were not attached at all to about half of the ball and will not stay standing up straight because they are so extremely weak. My soil is sandy and well drained. I just received my 16 Thuja Green Giants about three days ago. That wasn't what i paid for. Assumes no fault if plants fail to overwinter in a zone they deem hardy, even though other reputable nurseries do not. Dear Gardening Friend, There are a couple plants that have shown no signs of life yet, but I want to give them a little more time before I contact the company. Bad value for the price. Same environment-same soil conditions-same planting method-same everything. The packaging was secure and no dirt was lost in transit. GGP responded no refund because the plants were shipped and were fine just in a "dormant" state. Also a Japanese Maple was basically a 18" stick with barely visable green leaves. Nothing like advertised or the video of Chris shaking the plant in a pot to show how strong and developed the plants are. They only spent a couple days in transit, so that was a good thing. They do not look the same and it is living, but it isn't the correct plant. So, the plants were healthy, but you may not get what you actually order and they do not care if you receive the correct item, so I can't give them a positive review. My only suggestion to them is to list the prices for one plant instead of "as low as" price for multiple plants. I am though able to add a Free Mum to a new order and have it shipped out at that time." this order was for a mothers day garden and while two plants wont make or break a garden the premise that their shipping error doesn't merit any precedence of shipping an that you go to the end of the line doesnt work for me as a customer. My order arrived promptly and expertly packed. I ordered 6 perennials. We would appreciate hearing from you directly so we may settle this to your satisfaction. Just as stated, I did receive the e-mail from fed-ex, right on schedule when the plants shipped. Great Gardens responded by providing their 30 Day Guarantee Statement and denied any responsibility for inaccurate zoning recommendations, although I provided attachments stating that many nurseries "Contradict" the Great Plains guidance that dwarf pampas is hardy for zone 5. We truly regret to hear of the issue with the Knock Out and are happy to issue you a 100% refund. They told me I could not return the other items and that I had only two choices - take a refund for only the grass or choose a different grass.

I ended up going to Lowes and buying a big knock out rose for the same price and a couple of other plants. Posted on June 10, 2014, updated July 3, 2014 I was told to plant them and give it some time as the journey can be hard on them. My first order was $730, which I felt was a substantial order. When I went to plant them I noticed from old photos that they were less than 1/2 the size as my 2016 order.

I am just really impressed by the quality of the plants. While a very reliable company, also pricey. I truly regret your recent experience. I took pictures and emailed asking for a refund on the ones that were really bad per the advertised 30 day refund policy. They are willing to work with the customer and was kind enough to adjust my bill to match their on-line price reduction that happened after my initial order was placed. This is absolutely unacceptable so I called back and was told the same thing again by a different agent. We are here to assist you the best we can. The Nededa's are growing leaves and will be okay but the roses look awful. After spring I noticed several of the plants were not showing signs of survival. Fine. Thank you for being a loyal customer - it means so much to Chris & myself. The individual cardboard containers, the plastic bags that the pots were inall arrived without any sign of the long trip! When I called them to let them know I was not happy that none of the 12 trees I had ordered were actually the advertised 3 feet, they said they measure the height of the tree from the bottom of the pot. However, after learning about the 10% restocking fee and figuring the cost of shipping charges, it was not worth it. Greatgardenplants never told me that the reshipped plants would then be the final part of their guarantee. This is my first experience with this company, and it has been a good one. My great granddaughter was so excited waiting for her plants: A knock out rose, Clematis paniculata and clematis rosemoor. We ordered more plants this week and received a call from them this morning to review the order so there was no confusion as to what we ordered. Please contact me directly at [emailprotected]. My lilac bush is already looking good in its spot, the mums were planted yesterday and covered with row cover for a few days for better acclimatization and I am yet to plant rose bushthank you, Chris and Mary, for making my garden prettier! When I was removing them from the pot, I had to tip it upside down and be extremely careful in taking it out. Stick with Watchdog top-rated sellers. Don't waste your money or time, buy locally. Posted on May 8, 2008, updated April 21, 2010 I emailed Great Garden Plants and they said they would extend my 'warranty' after seeing photos. The butterfly bushes are just the "native" variety and not worth the very expensive price I paid to get something special. Would you be so kind to email me at [emailprotected] along with your Name and phone #. I just received my first order from Great Garden Plants. Description of plants: very VERY small plants and the clematis rosemoor dead. Sincerely, Feel free to contact us direct at 877-447-4769 - we try our best to work with you and resolve any issues you might have. I placed an order, paid for it, but my items remained in the cart. Read more: http://davesgarden.com/products/gwd/c/6675/#ixzz3bSRHFWfF. It is important to me that you are completely satisfied and I'll work with you on a replacement for these plants. The knock out rose a joke. I know this company has had some mixed reviews out there and I was honestly a bit concerned about taking the risk and purchasing from them, but I can say, the plants are perfect! The packing was excellent, large, deep quart pots and well rooted plants. I feel ripped off and I am not happy. Indeed Wayside has a ONE YEAR guarantee! Dear Faithstep, I went to Costco and picked up replacement Knock out roses that I could plant immediately and would look healthy from the beginning. Posted on May 29, 2015, updated April 18, 2016 I am still in dispute and sending pictures and additional paperwork to the credit card company to counter GGP's response. They arrived looking full and fresh. I look forward to hearing from you and resolving this issue. Very disappointed in the quality of the trees and I will not be ordering from them again. They refunded 10% of my money. I would note that in my years of shopping online for material goods I have seen the best of the packages being busted- it simply comes down to who and how handles it during transit. The plants were healthy and in great shape, and I planted them all within three days of their arrival. I called and complained and the lady was very rude. My biggest complaint is that ALL of the knock out roses had spider mites to a degree, some less, some more, but 3 were completely covered in webs at the bottom and had several dead branches and dead leaves in the webbing. To make matters worse, as of today, I have not been credited for ANY of the cancelled plants. I will definitely look at Great Garden Plants in the future. I planted what I received, when most of them failed I went to my local Home Depot and purchased less than $200 worth of plants (same coverage), all of which survived and are doing well, giving nice flowers and growth. I plan to contact American Express within the next few days if my entire payment isn't credited by the end of this week. They did not ask me for a picture or anything.

Still waiting. The trees were very healthy, very big and packed very well. It is hard to go through 20 pages of listings. Thank you. Order still not shipped 5/8 and charge has been posted to my account. I ordered dwarf Blue Chip butterfly bushes (at a premium) and last year I emailed them that all but 2 are now 6-7 feet tall!! That was my big mistake, considering the drought conditions here. I have looked into this and we have turned off this collection page. First time I have ever ordered from this company. Flowers will have a tendency to be smaller in size the first year. Read your post and would like to know more about your recent experience. Overall positive experience for my first purchase from them. I regret we were unable to find any information in file that you had contacted us - so Heidi is calling you today to resolve this issue with you TODAY! My order for Beauty of the Moscow lilac and Zepherine climbing rose arrived healthy, well packed and included bonus matchstick mums, that are quite tall flowers and yet they all survived shipping, not a limb was brokenthe order shipping time was accommodated to my needs, the plants were well packed in individual cartoons and then in box, and the folks were very helpful when I needed to ask some questions. Here's to great gardening! They did ship that, and it was worse than the first. No where on their site do they define how they measure the height of their trees. I have to say, I was a bit nervous after placing my order with Great Garden Plants. I would certainly buy from them again. Received/planted them at the end of Oct. I explained the plants were very small and insubstantial - nothing like their vidoes.

On the rare occasion of this happening, we try substitute an item that is of equal or great value than the free item we are offering. This place is a not on the up and up. Several of the reshipped products also arrived outside the containers, some dry and some wet and only one of the three Echinacea survived the transport. Mary, We ordered 75 plants (groundcover) 2 months ago and they have done wonderfully. I don't expect to have to revive my plants or pick off slugs when I'm paying over $200 for "superior plants" from a nursery. No response after emailing pics for them to evaluate. I have had no response to numerous e-mails, and have filed a claim to have the charge reversed. Posted on July 29, 2013, updated August 12, 2013 I ordered numerous plants back in February for April shipment, after reading the review on the watchdog. On 2-20-14 I placed an order for several different plants to be delivered in mid May. Second order was also very good. I cut them back, hopefully they will resprout. Planted 25 Dwarf Pampas grass (purchased from Great Gardens) in the creation of a long hedge mixed with 25 Zebra Grass plants. read more, Orlando, FL for the last 3 years the Cedar Waxwings read more, Humans used flax before recorded history Some of the Heurcheras are a down right joke. it was the backordered items. You are better off ordering special plants from your local nursery. . I asked for another replacement as I was planning to plant one on each side of a window in front of my house. Posted on April 20, 2012, updated May 15, 2015

Dear Bluesox, I contacted customer service, sent photos and was told to wait and see if the plants adjusted. She started arguing with me and said they didn't send plants out that weren't a certain size. No offer to replace or refund plants, rather a coupon for $7 off my next order. Emailed and called and was told that the missing items would be shipped in two weeks. Again they refused to offer replacement. For those who've complained about smaller plant sizes, well, mail order plants are typically smaller than what you might buy in your local garden center. I don't think they should bill the card until they can ship the plants. Mary. I did not recieve it with either order and just figured it would be closer to fall. Charge to be placed when order is shipped. While I was pleased with half the order, the other half was not so great. I think it took about a month to receive them, which was fine, however they were small and droopy, appearing to me as if they had been recently rooted from a large cutting. It died after about 2 days. It didn't get better and I got no response. Appears to be a very disreputable company. I emailed the company, they replied the same day. I just placed my first order with this company & am very excited with their low prices [i ordered the new blushing knockouts] so waiting expectantly till this fall to see what i will receive :) My other choice would have been white flower farm. The plants looked worse than what you get at a run of the mill place like Lowe's or Home Depot. I don't think I have ever ordered perennials with such beautiful packaging. "In regards to orders #121840229 and 19900829. Let us know if we can provide any additional assistance at 877-447-4769. I sent an email days ago to let them know I would be disputing the charge, there was no reply. I do want to solve this issue for you immediately if you would email me directly at [emailprotected]. Also ordered 2 other roses from them last year, am awaiting a replacement for one that died. I will be ordering again! The size of plant from GGP is at least 3 times larger, and for the same price! I ordered 2 Zephirine Drouhin climbers this year. Despite a particularly long, cold winter, most of the plants survived and are now doing well. Posted on April 21, 2010, updated April 20, 2012 I have been gardening for many, many years and know good plants from not so good plants. At the same time I ordered from GGP, I placed an order with another well known company. Due to our late spring, Green Giants have been runner smaller than normal averaging around 2 feet tall from the rim of the pot. I have no other place to plant a climbing rose as I ordered about 30 roses this year from various companies and the rest are all planted and blooming (and I received most of them after the original shipment from Great Garden Plants). Anyway, we are here and happy to help you resolve this. Thank you for your time. Also I was told that I couldnt exchange the value of the other lost plants towards hardier plants. New leaves are beginning to grow and I can see buds that are ready to bloom! I would have saved time and money shopping locally. I called several times and left messages. Mary, Some of the negative reviews are actually discussing read more, I order these every year for my roses. Perfect ordering experience. I wrote great garden plants several times but to no avail. GreatGardenPlants.com. Thank you. Mary and Chris. I wrote and said that I didn't want a substitute so they wrote back and said they'd credit my card back instead. This year my Dwarf Shasta daisies are 2-3 feet tall except for 2 that are actual dwarfs. We had a string of 5 days with 100-degree temperatures, and these plants just kept growing and looking beautiful. The lower price is reflective a somewhat shorter tree - but still measuring 24" tall from the bottom to the top (as stated on the website). I did. I learned from local nurseries that dwarf pampas is not recommended for zone 5 (although early varieties years ago were hit and miss). In checking our records, we did upgrade to a more expensive free plant, namely Blueberry Pink Lemonade as a replacement for the Mum Matchstick which at that time was currently unavailable. I was then told to take more pictures and email them in so my claim could be processed. Always impressed with the plants I receive - all are healthy and large. I wish I had read these reviews before I bought from Great Garden Plants. My order 74907A placed order and was told would ship in 2 weeks.

When it was all said and done they wouldnt reship the Echinacea plants again nor offer a refund on those. Mary. Great Gardens - NEGATIVE - Plays fast and loose with zoning recommendations. plants were small , one dead and only 4 of 6 item arrived. We look forward to talking with you and resolving any issues regarding your recent purchase. I am very impressed by the quality of the plants and would like to share this with other gardeners. I sent her pictures but have not heard back.