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This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form. I dont know if there is another dive shop in Cancun, but I would not use these guys if possible. Online Check-in. To complete the password reset process, please check your inbox for an email from us. There are no reservations required. You can find out more about which cookies we use by clicking on this link. You were fun, encouraging and downright hysterical. * Last Name. Dear Joie and Chris,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community.We are very pleased to read that we surpassed your expectations successfully since the beginning. We can not thank the chefs enough for their generous gifts - their delicious and first rate, gourmet food. We will never forget your words.. "the answer to the question is Love". Discover a collection of five elegant adults-only resorts, complete with upscale All Inclusive. They did EVERYTHING in their power to make it up to us (which it wasnt a big deal anyway), by bringing us special appetizers, and taking specifically good care of us. With the hydrotherapy, saunas and incredible couples massage - it was truly incomparable. These types of small things make such a difference! Excellence Riviera Cancun is secluded but far from isolated. And quite honestly, many of the staff will be in our hearts for years to come. Note that every single individual at the resort were the kindest people we have met in a long time. cancun excellence riviera pool bar morelos puerto tripadvisor

Basmati specializes in the regional dishes of Indias North-West frontier, mixing up tangy herbs, spices and cooking techniques against a dramatic and romantic backdrop. Excellence Oyster Bay, Honeymoon & Anniversary We look forward to receiving your comments and questions. To complete the signup process, please check your inbox for an email from us. Two types of mexican beer, glass bottles of coke, seltzer, and tonic water. We can not thank the chefs enough for their generous gifts - their delicious and first rate, gourmet food. Your Virtual Agent is here to help. Pool? Watching their staff constantly sanitizing indoors and out, the chairs, tables, handrails and restrooms to name a few, made us feel confident seeing their policy at work.Our group has a special drink and the bar manager made sure that the bars were stocked to fill those orders. The people left you with this undying feeling of joy. Mexico, Complies with Local/State/Federal laws for disabled. The resort exceeded our expectations and by far, has been one of THE best vacations we have experienced. riviera maya mexico excellence mayan rating star

Bordered by Land or sea? Benito Juarez, Puerto Morelos, Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. All suites on the ground floor have direct access to the pool. The service here is phenomenal and the resort and beaches are beautiful. New or existing reservations, cancellations etc) please refer to the My Booking section on the website or alternatively the Contact Us page. Enjoy a yoga class on the beach at sun-up, or nightly shows at the theater. Our popular swim-up bar. You are now subscribed to receive exclusive deals and discounts. Ivan helped us out a lot, he even offered to bring pizza for lunch. 2020 was a disaster. You were fun, encouraging and downrightMy husband and I needed a respite. We will pass your kind words along to the entire team.We look forward to welcoming you back soon to your home away from home. Every year we look forward to seeing Ricardo upon arrival. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community.We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable, but we are sorry to read that we were not able to fully meet your expectations .We can assure you that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards, and they will work on it accordingly in order to deliver the service expected by our guests on the highest level, ensuring your satisfaction.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Step into the world of pan-Asian delights with exotic specialties from Japan, China, Vietnam and Thailand. cancun Review collected in partnership with this hotel. Be sure to try the Wine tasting with Martin. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to celebrate your birthday and for taking the time to share this review with other travelers.We are delighted to read that you were impressed by our health and safety protocols. It was wonderful! Therefore we would like to facilitate the reservations process with our telephone reservations service. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Its paradise for coffee lovers. See Also: Vacations by excellence phone number Preview / Show details. Enjoy the surf, sun and a bite at Las Olas snack grill. If you like Japanese iron griddle cooking, cozy Teppanyaki rooms are the place to finest We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience.

If you are looking for unparalleled customer service, this is your resort. Our team of advisors have over 45 years of expertise, undergone extensive training and experienced the destinations and resorts , See Also: Cell Phone Preview / Show details, Customer Service Finest Resorts We are using cookies so we can give you the best experience on our website. Special commendations to the following: Beatriz - always smiling, quick to serve and one of the sweetest individuals we met. These plugins place cookies so that you can correctly view how many times a page has been shared.

Our friends referred us to this location as they had been before. My husband and I have just spent 10 blissful days at the ERC. Webcontactus.com, Email Requesting Contact Information Update. Luis and Benito - Our wonderful pool concierges, you prepared our lounge chairs with a dedication like no other and your concierge service was impeccably fast and always with a smile. Budget * 0$ - 10.000$10.000$ - 100.000$100.000$ - 500.000$500.000$ - 2.500.000$, Address dishes that live up to the great culinary reputation of France. The EXCEPTIONAL staff who will accommodate every request and desires to please at every opportunity. Raquel - the spa and hair treatment was amazing. Dear Jodie,First of all, we would like to thank you for choosing Excellence Riviera Cancun once again and for taking the time to share this review with the TripAdvisor community.We are very glad to hear from you that we are able to meet one more time your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Excellence Riviera Cancun stay: Available for an extra fee and arranged through the Excellence Riviera Cancun concierge desk or spa: Excellence Resorts: Excellence Riviera Cancun - Adults Only - All Inclusive, Excellence Riviera Cancun Special Activities, Water aerobics, water polo and aqua fitness, Darts, board games, archery, air rifle shooting, Spanish lessons, dancing lessons and cooking lessons, World-class Miil Spa treatments & beauty salon, Shared or private deep-sea sportfishing charters in waters teeming with barracuda, grouper and snapper, Golf at the Greg Norman-designed Playa Mujeres Golf Club, Private tennis lessons taught by an Excellence Riviera Cancun tennis pro, Deep-water shipwreck dives and shallow night dive tours. The restaurants were absolutely amazing. First of all, we are connoisseurs of sorts when it comes to all inclusives. We took our Covid test 2 days before we left. Mexican wine cannot be purchased or found anywhere else in , How to contact Excellence Resorts? It was very easy and only took maybe 20 minutes. With the hydrotherapy, saunas and incredible couples massage - it was truly incomparable. And quite honestly, many of the staff will be in our hearts for years to come. No wristbands Experience gourmet cuisine at our ten international restaurants. There are 2 lit tennis courts onsite. The restaurants were absolutely amazing. The weather was amazing, the food and drink exceptional, but the best part was the service. Go Excellence Resorts is a dedicated travel agency eager to help you plan unforgettable vacations, provide excellent customer service and guarantee the lowest prices! I was not adverse to tipping, especially with how hard everyone worked. The diving itself was great. We have been to many spas in our lifetime, and this one surpassed all others. Check in was easy and we were offered champagne as we did so. For alfresco dinner, the sizzle of prime steaks, chicken and shrimp searing on an open flame tips you off that youre in for Room is amazing. If you are looking for unparalleled customer service, this is your resort. No Beach bags provided. The EXCEPTIONAL staff who will accommodate every request and desires to please at every opportunity. Sometimes hard to get an answer. They play lots of trivia games, and the fun guys are funny and entertaining. Essential cookies enable core functionality. Secrets Resorts & Spas. Customer Service. Our popular pool bar. Fabulous swimming pools. Adults only. Luis and Benito - Our wonderful pool concierges, you prepared our lounge chairs with a dedication like no other and your concierge service was impeccably fast and always with a smile. Ready to relax or kick it into high gear? At Excellence Riviera Cancun offers a selection of nine different suites, taking advantage of the beautiful Riviera Maya oceanfront setting. atmosphere for all things lobster. 2020 was a disaster. All staff members where masks, and free masks are available for guests however not required while you are at the resort. Fabulous swimming pools. Tripadvisor performs checks on reviews. Enjoy full access to these sports and activities included in your Luis, Pablo, Leno - you warmed our hearts with your dedicated service and kindness. Nonmotorized watersports Thank you for adding very generous remarks of the positive sides on your vacation with us and mentioning the services that made your stay more comfortable and one of a kind.The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. All Rights Reserved.

Special commendations to the following: Beatriz - always smiling, quick to serve and one of the sweetest individuals we met. See Also: Phone Number Preview / Show details, Phone. The staff all wore masks constantly, I always felt comfortable. For lunch, The Grill serves up an a la carte menu of hearty salads, sandwiches, burgers and wraps in a giant thatch-roof palapa. Feel free to be as spontaneous as you like. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort.We look forward to welcoming you back soon and have another opportunity to pamper you with our service creating another memorable experience. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. We were told it was all set and to show up at 7:30. We made friends. Your password has been successfully reset, Excellence Riviera Cancun All Inclusive - Adults Only. We were treated like King and Queen. Adults only. Thanks to Maria and Fabiola who made my birthday extra special and relaxing! There are 6 pools on site. We will never forget your words.. "the answer to the question is Love". Open yourself up to a world of pampering at Miil Spa. The ride to the resort was wonderful. Please, receive our warmest regards from The Excellence Collection. Get in touch with our resorts! You may contact our Customer Support Team, in the US & Canada, at 1 (800) 535-4028. Enjoy a cup your wayeven flambedin the lobby bar. We will be back!!!! We are passionate about paying attention to detail since our main goal is to provide high standards of cleanliness and hygiene, and unparalleled customer service and luxury to our guests. The housekeeping staff kept our rooms spotless and perfectly prepared. Some activities and entertainment changes daily. Go Excellence Resorts, A Division of A Way To Go Travel, Inc., All Rights Reserved. They worked extremely hard to make sure you were happy with the meal and everything was perfect. Enjoy a cool refreshment without ever leaving the water. We had an amazing time! Raquel - the spa and hair treatment was amazing. Excellence Riviera Cancun Please note: for dinner service the Excellence Riviera Cancun requires a casual elegance dress code for this restaurant. Dominican Republic And we certainly did! white-sand beaches, the brilliant turquoise waters of the Caribbean Sea and within driving distance of Mayan ruins, championship golf courses and Cancuns shops, dining and entertainment, Excellence Riviera Cancun provides the ideal oasis for fun under the sun. The amenities in the room were wonderful as well. Excellence Playa Mujeres is at the heart of a self-contained resort co mmunity that includes a world-class golf course, a variety of fine dining and shopping, and a 170-slip inland marina. We didnt have a bad meal, and I've never seen staff work so hard. Phone. Trip Help. and meat and seafood dishes infused with fresh ingredients and artfully prepared to five star standards. We will never forget your words.. "the answer to the question is Love". Multiple amenities are available at this hotel. Located right in the main lobby, its central location makes it the ideal meeting spot.

All-premium drinks and gourmet cuisine await with our above-the-curve All Inclusive plan, while Miil Spa provides a sanctuary of hydrotherapy and soothing rituals. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. For more detailed information on the cookies we use, please check our Privacy Policy. Hotels include Excellence Riviera Cancun, Excellence Playa Mujeres, Excellence Punta Cana, Excellence El Carmen, and Excellence Oyster Bay and span across the Dominican Republic and Mexico . Excellence Riviera Cancun is the perfect resort for experiencing it all as a couple. Christian and Guillermo - beach volleyball will never be the same without you. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Copyright 2019. The housekeeping staff kept our rooms spotless and perfectly prepared. My husband and I needed a respite. And quite honestly, many of the staff will be in our hearts for years to come. If you put your do not disturb card in your room door, staff should not call to see if they can come in anyway. All information is subject to change at any time and without notice. Your email address will NOT be displayed on the site! For all other customer service related inquiries (e.g. Excellence Wedding Package free of charge if a Excellence Club Jr. Suite View room or higher category booked for minimum of 7 night stay. Excellence Resorts provide a world of unabashed luxury experiences exclusively for adults, where lush tropical surroundings and modern sophistication gently balance to envelope you in a warm welcome. In addition, it is a pleasure knowing that you thoroughly enjoyed our spa. Please, receive our warmest regards from The Excellence Collection. Daily activities We will be back! Let the adventure begin. Raquel - the spa and hair treatment was amazing. The SPA was incredible. Laura and I will certainly be back. And when we did tip, it was usually just a couple bucks here and there (but especially at dinner). Note that every single individual at the resort were the kindest people we have met in a long time. Go Excellence Resorts. Excellence Riviera Cancun - All Inclusive, Luxury: exceptional accommodations, superior service and a full range of amenities, Superior: deluxe accommodations, excellent service and a wide variety of amenities, Standard: pleasant accommodations, good service with many amenities available, Modest: comfortable accommodations with some services and amenities, Basic: simple accommodations with few services and amenities, Carretera Federal 307 Chetumal - Puerto Juarez, We chose Excellence Riviera for its beauty, convenience and charm. Please contact us with any questions on the following numbers: Please fill the form to let us know of any errors that you might have noticed or experienced on this website.

This property offers numerous activities. Green juice, carrot and orange - all of them were the perfect start to a day - and helped me keep track of my much needed healthy lifestyle. Her fresh juices made every morning were the highlight of my day. Kayaks, snorkeling equipment, sailing, and windsurfing. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. Youll feel transported from the beaches of Punta Cana to the Left Bank of Paris as you choose among We spent most days on the beach where the drink service was impeccable and wonderful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bring tipping money and plenty of small bills to pass around, its hard to get change. The ideal place to sample authentic Mexican food and Tex-Mex favorites like burritos and fajitas--as mild as you like or as spicy as you can handle. Please see our partners for more details. up Bars. Room taxes are included in vacation price. The only reason I didnt like it is because we had to carry around our wallets. We booked a swim-up room on the bottom floor. Raquel - the spa and hair treatment was amazing. Relax with a drink at our comfortable theater bar while enjoying live evening entertainment. Please, receive our warmest regards from The Excellence Collection. We can't say enough positive about this resort, we will continue to visit for years to come. The SPA was incredible. We use cookies to optimise site functionality and give you the best possible experience. Fabulous swimming pools. Golf Course located within 10 Miles of Property.

All rights reserved. Nighttime entertainment Prices are the average nightly price provided by our partners and may not include all taxes and fees. A nespresso machine with pods was included, as well as Oreos, lays potato chips and mm's (which were replaced daily!) A total of 6 swimming pools, 2 of them heated with an exspanse of over 77,877 sq. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. If you are looking for unparalleled customer service, this is your resort. 2020 was a disaster. We have been to many spas in our lifetime, and this one surpassed all others. Our menu is filled with delicacies from the land and sea, grilled, sauted or marinated. On the soft sands of the Riviera Maya, your all inclusive vacation at Excellence Riviera Cancun assures tranquility but never boredom. We got our results in 4 hours. Secrets Resorts & Spas. We made friends. Green juice, carrot and orange - all of them were the perfect start to a day - and helped me keep track of my much needed healthy lifestyle. red wine and whiskey. There are 2 tennis courts onsite. Browse Help Topics. Staff here at the Excellence are eager to go above and beyond to make every moment of your vacation special. Contact the Resorts. It contains a link that you will need to click to confirm your account. Please, receive our warmest regards from The Excellence Collection. Individuals attending a convention cannot book this property for their stay. Infinite Excellence, for Adults. Go Excellence Resorts is not affiliated with Secrets Resorts. Excellence Riviera Cancun. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. Christian and Guillermo - beach volleyball will never be the same without you. Excellence Playa Mujeres. We got our results the next day form the concierge. feet, guest enjoy privacy and variety throughout the resort. Settle in with the beverage of your choice and selection of tasty hors doeuvres. We use some social sharing plugins, to allow you to share certain pages of our website on social media.

4526 W. Wendover Ave., Suite 50, Greensboro, NC 27409, Submit your quote request and a Excellence Resorts Master Agent will contact you within 24 hours. Youll discover inventive spins on traditional favorites. All-inclusive luxury for all ages means the freedom to dine, lounge, sip, play and dance whenever the mood strikes and know its all part of your extraordinary vacation. View hotel. Contact Us. The Excellence Times newsletter delivers the latest calendar of events to your door daily. We have been to many spas in our lifetime, and this one surpassed all others. Located near the casino in a colonial-style building with a romantic courtyard terrace. We upgraded and got the excellence club package. Reservation changes may not be permitted unless authorized by the hotel. Our signature French restaurant is as alluring as a night in Paris. The Excellence club check in and service is average. Excellence Riviera Cancun offers a full array of leisure activities for body, mind and spirit to relaxor recharge. The resort exceeded our expectations and by far, has been one of THE best vacations we have experienced. You were fun, encouraging and downright My husband and I needed a respite. Good visibility and lots of sealife. Luis and Benito - Our wonderful pool concierges, you prepared our lounge chairs with a dedication like no other and your concierge service was impeccably fast and always with a smile. Please note, that this form can only accept details relating to website errors. Restaurant service is exceptional. You were fun, encouraging and downright hysterical. The Marriott International Customer Care Team is available to assist you 24 hours a day, 7 days a week. Contact Finest Resorts. Beneath an open-air thatch-roof palapa that bridges the main pool, The Lobster House serves up tasty a la carte dishes for breakfast and lunch. Buon Appetito at Toscana Restaurant, where the wondrous flavors of Italy come alive. I was so impressed! Locate a local phone number on our website: Loyalty Program Members Customer Service Global Reservation Centers, 216 reviews of Excellence Resort "Came here for our honeymoon and already planning to come back. Luis, Pablo, Leno - you warmed our hearts with your dedicated service and kindness. Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary. Listen to live music while sipping a cocktail from our extensive "tini" Menu. delight your taste buds and your senses as talented chefs prepare your meal right in front of you. Special thanks to Christian and Alanzo from entertainment, Moises from Blu, Diana from Kitchen Table, Gabriela from bagel station, and Ernesto from concierge.There is a plastic ban, so make sure you bring your own reusable straws. A popular trattoria-style restaurant serving simple but delicious fare including pizza--from traditional to unpredictable--calzones, pastas and a selection of sweet treats. The resort exceeded our expectations and by far, has been one of THE best vacations we have experienced.

If you leave it at 0 please fill the comment field below. Created for travelers who seek a glorious getaway in a ravishing oasis, Excellence Resorts has five properties providing all you need for an adults only escape. We made friends. The hotel capacity is currently 19%, which is sad for the hotel but also nice to have no pressure to score a lounger or daybed either at the pool or beach. Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Depending on who you asked, you received different answers. The restaurants were absolutely amazing. We will never forget your words.. "the answer to the question is Love". You can find out more about which cookies we use by clicking on this link. The rooms are the best part. And my husband's favorite - the girl behind the breakfast counter who served him "the best waffles he has ever tasted". See Also: Excellence riviera cancun phone number Preview / Show details, Satisfying our Guests is our principal aim. Luis and Benito - Our wonderful pool concierges, you prepared our lounge chairs with a dedication like no other and your concierge service was impeccably fast and always with a smile. Taxes and fees that are shown are estimates only. Take an afternoon snorkel, or siesta. If found attending a convention, guests may be subject to higher room rates upon arrival. Go Excellence Resorts is not responsible for errors on this website. There are different properties for different preferences, all specializing in attention to detail so your vacation will be as perfect as you imagined it. Change & Cancel. Dinner restaurant specializing in pairing gourmet tasting menus with a variety of fine wines. more. Cancel your trip. There was 16 in our group and due to covid the resort occupancy was low, but the service was still top notch. Payment & Receipts. Ask JoieandChris about Excellence Riviera Cancun. In order to provide Excellence Luxury Resorts customers with a better consumer purchase experience, customer service contact information will be placed on excellencegroupluxuryresorts.com, and Excellence Luxury Resorts customers can consult related questions through Excellence Luxury Resorts customer service and get reply as . The EXCEPTIONAL staff who will accommodate every request and desires to please at every opportunity. An exclusive bar for Excellence Club members offering privacy and pampering. Moses is the manager.. he apologized profusely and offered to sit us in the sushi area instead. One evening we called to make a reservation with the hibachi grill at the concierge. You can click the \"Online Contact\" or \"Contact Us\" button to receive this specific. But the greatest reward of all is the high level of guest satisfaction we enjoy, with more than half of our guests having stayed with us before. The resort exceeded our expectations and by far, has been one of THE best vacations we have experienced. Beach? Dear Robert,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to write and share this review with the TripAdvisor readers.We are very pleased to know that our colleagues were able to make you feel at home away from home due to their attentiveness. Review tags are currently only available for English language reviews. The only negative thing I will say, is that there was a bit of an expectation of tipping. For dinner, the glow of soft lanterns and the reflection of our meandering pool turn the restaurant into a wonderful 2020 was a disaster. We loved it all!I cant wait to go back, this was a very welcome break from reality, and I could not be happier with the resort. We chose Excellence Riviera for its beauty, convenience and charm. Adults only. 4526 W. Wendover Ave., Suite 50

Please note: for dinner service the ExcellenceRiviera Cancunrequires a casual elegance dress code for this restaurant. Its guilt-free! Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Membership login Manage reservations Online Check-in Currency USD US +1 (866) 211-6223 Covid-19 Information Resorts Offers Destinations Excellence For Adults Suites, See Also: Excellence oyster bay phone number Preview / Show details. Change your trip. Fabulous swimming pools. Membership login Manage reservations Online Check-in Currency USD US +1 (866) 211-6223 CHECK AVAILABILITY, See Also: Customer Service Preview / Show details, Infinite Excellence, Exclusively for Two. No big deal, but I would make sure you bring lots of small bills with you. And my husband's favorite - the girl behind the breakfast counter who served him "the best waffles he has ever tasted". We chose Excellence Riviera for its beauty, convenience and charm. Important Information For Our Guests Ask robertwrogers2 about Excellence Riviera Cancun, Margaritaville Island Reserve Riviera Cancun, We compared the lowest prices from 9 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 5 websites.