bob's laurel sectional

2022.07.31
why does my kitten chew on everything

bob's laurel sectional

Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates. When they delivered my bed, 4 months after it was promised, the delivery team, built it wrong, took it apart, rebuilt it and had a left over slat which they told me was "not necessary" along with a draw that wouldn't open or close. He claims they dont service the city. In March 2020, my sofa set and love seat fabric started ripping off again from different places. Our goal is to offer our customers the best value in the furniture industry. I told this man that I would make my payment during that week which I did. Please don't not buy any items from the company. So I made arrangements to be there that day.

Very disappointed in their lack of good customer service. On 8/17/21, I received a text that my couch would not be delivered on 8/20/21 as promised and I would have to wait until mid October because my furniture was stuck on a ship in Long Beach, CA. Received weekly updates and then finally got a text that my couch would be delivered on 8/20/21. No consumer should be paying for product they do not have. He reported that were "missing parts" and this is why he "couldn't fix it". I've called Bob's service department on three different occasions for the stain and the stain was not removed.

A date for August 10th was set up (in writing). There was an 8 week wait for delivery. So okay there was miscommunication at time of purchase. I would try to call the store where we made payments and there was no answer. This last time, we did as we always did and this was at the end of 2019. Ok fine, Ill wait. Now one the recliner doesn't fit in the room and I need to return it. laurel pedic mybobs I would love to be able to review the actual couch but we may never get it at this point. Also it is extremely difficult to get a live person on the phone at the Southington store. Well start sending you the news you need delivered straight to you. This first explanation sounded a bit a bit fishy to me so I am interested to hear how they explain this new delay. Unfortunately though, this was wrong! Jorge told me we had to cancel the order with the store. Gives a new meaning to "discount". All as if she were a robot. AVOID them at all costs!!!! Despite all the calls, messages, complaints and visits from the "technicians". I purchased a sofa and loveseat a little over a month ago and it's coming apart at the seams. It was the worse experience I have had in purchasing anything in my whole life. I find it very hard to believe my couch is stuck in Long Beach for that length of time so I am waiting to hear a response from Bob's. We will not use Bob's again.

I bought 3 things (a huge mistake). DELIVERY SERVICE SCAM. Btw, when the recliner was brought in, it was also damaged and after complaining they sent a technician "to fix it", regrettably it fell apart again in a few weeks. Delivered today and is simply too big for the room. I will never go to a Bob's again and I will tell everyone who will listen to just stay away. Jorge again said nothing he could do except give us a credit for the delivery charge ($59). We would pay one loan off and finance another set of furniture when we needed it. Do not buy anything from this store. We should have walked away when Just Paul couldn't convince us to buy all the extras and the store manager came and chatted over 20 minutes trying to convince us himself. This is fraudulent and not right. The answer was no but they would bring it to the curb. However today, August 8th we received a call from Bob's telling us that only half of our sectional is in (even though days ago we were told the entire thing was in), and the other half will be delivered at the end of August. I asked to be transferred to a manager because I was not going to waste my time again. Since our purchase for all our furniture, we've been given a specific month that we would receive our merchandise. We received no phone calls or anything in the mail that this occurred.

We encountered some financial difficulties and money was extremely tight. Now no one seems to know who Larry and/or any of the other "Customer Care" representatives are. Bought a recliner less than a year ago. It just turns and doesnt unlock door anymore. The total price is $872.68. We ordered a basic sectional on December 8, 2020 at Bob's Furniture Joliet and were told due to Covid, delivery would be worse case February 2021. They sent a technician who proceeded to push the stuffing back inside the sofas and said it's okay now. The arms are loose and when you push on them you can hear a popping noise as if there is loose cardboard. The initial purchase was good when I was in the store and was deciding on what to buy the sales associate was nice. If I could give them zero stars, I would. Told my couch was in. I have been communicated with customer services about 8 times, the issue has not been resolved and no certainty that when the product can be exchanged. Jorge said he could not spend any more time on our situation and we were on our own. Insanity!!! She asked the sales person if the delivery team would take the old frame away. We were going to pay one up front and I thought that at the desk we were going to pay 12% after the 120 days. Seller's Notes: Brand new, never used. Read More. Bob's is a total scam, I believe they are doing this purposely so I give up and they dont have to send the part I need. A recliner (automatic) that no longer works, the structure is all damaged. Within 6 months, the Sofa set and love seat got damaged. Of course, in the beginning all of the stores were closed. I bought furniture from Bobs in April 2019 with Bobs Goof Proof Protection Plan. So, I called the Bob's Discount store that we have bought all of the furniture to speak with a representative about this.

They told her they would come back in a few hours.

I would NEVER recommend purchasing anything from Bob's Furniture and have advised my family and friends to never purchase from them. The very next week I got the sofa only since they have a delay on the love seat for another 4 weeks, I accepted that. I'm still paying for a bed that no one can use. I call them back, email, and have service guy to come out to show him what I was sent was totally wrong. My problem is that I custom ordered a La-z-Boy recliner to match this couch that I do not seem to be getting at this point. The store also told me that my warranty was still valid for five years. interest rate, date of payment due, grace period or late fees). I would give 0 stars. My apartment is small and I was sitting close by the door in the living room (I can see my door from where my living room) waiting for Bob's delivery all morning. They were supposed to check the table before the third delivery even left the warehouse. In our opinion? No one contacted me. Beyond aggravating! This has happened twice but still no contract which explains terms or anything. He said he would transfer me to the store and I asked him to please stay on the line so everyone knew what was happening. The delivery was schedule on 8/10 but the Bob's furniture never showed up. This product is certified by Amazon to work with Alexa. I am trying to pay this as fast as I can but now I have obtain their terms which I know are certainly not what we agreed to with Acceptance Now through Bob's Discount Furniture. Acceptance Now (formerly Rent-A-Center) trust me the goof proof is a scam and the furniture is crap. Sign up for the latest updates, products and offers. Almost my entire previous home had been furnished by Bob's and the quality, delivery and customer service had been perfectfast forward to October 2020 when I was moving into a new home and purchased 4 rooms of furniture. For more information about reviews on ConsumerAffairs.com please visit our He drove off on me. DEFINITELY, I will not return and MAKE SURE to tell my story to everyone I can. Without taking into account all the inconveniences caused. We had some difficulty during the pandemic as did a lot of other people and Bob's Discount Furniture and Acceptance Now did not event take the time to listen or try to work out another payment plan. Just checked on the status of the love seat, guess what???? By purchasing this item, youre contributing to a more sustainable future. Corners are damaged. Are you kidding me??? So our Merchandise that Bob's had already withdrawn payment from our checking was going to someone else. She answered my call to have the bed fixed but not since then. A bed that when it arrived was already damaged. The legs are plastic as wellthough I may have overlooked this in showroom floor. Not sure what is going on with Bob's Discount Furniture, but their products and character has diminished substantially over the years. Items were not taken out of box to verify conditions before drivers departed my location. Stitches of the fabric started ripping off. Copyright 2022 Consumers Unified LLC. The company is a joke! I even had pictures of what it looked like before the technician stuffed the padding back in but they said they didn't need them. There was a Catherine; a Jonathan; a Dora; a Jorge; a Walbalie; a Stephanie; and at the Wharton New Jersey store there was a Theresa; a Latasha and a Ubaline. Told me my couch was in their warehouse! I called the company and they stated it's a manufacturer issue and to speak with Bob's. Unsubscribe at any time. I would recommend spending your money elsewhere where you can receive better treatment. I am writing today to log a complaint against your company. It is a typical bait and switch; bait you with 30 days out and now pushes you out to almost 6 months. How frustrating! Every piece of furniture that we have bought for our house has a lifespan and expiration date of two years or less. After 8 months our furniture was finally being delivered on August 10. All lies. My family member had a similar experience with a mattress set, so this appears to be a trend with Bob's. The back order has been over five months trying to resolve this issue. Recliner received had loose strings everywhere and nails coming out of it. Wouldnt even look me in the eye. So they lied. Of course no call back! Upon speaking with your customer care rep, I am utterly disgusted with your service. In the meantime I would have to keep the large box in my 750 sq ft apartment. When I was buying the furniture, I was assured that everything is covered, but when I called, nobody stood behind their company and product. I filed a claim through Bobs Goof and my claim was denied because the damages were not due to an accident. There is no empathy or consideration. I've purchased a dinning room table in November 2020 and waited two months for delivery. April came, same story, pushed to June. July came and and delivery was pushed to August, however this time we were actually given a specific delivery date and time. We don't want credit. I have the insurance but it's worthless. We are really not bad people and we do pay our bills.

The salesman repeatedly told us if we didn't buy it right then, that day, they couldn't guarantee us an early May 2021 delivery. Now I know why they didn't want me to pay off one set. He could care less!!! The other 8 have been a nightmare. Weve learned from this experience that we will spend a little more and get a quality product from a dependable source. Every day I tried to make phone calls and tried to connect to a representative for 2/3 hours and ultimately my phone calls dropped.

The financing lady had a problem. Is my couch really on a boat in Long Beach or was this just a big lie??? Unsubscribe easily. But it was after I got the furniture that I realized I made a big mistake..SO where do I begin. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. How do I know I can trust these reviews about Bob's Discount Furniture? That's stealing money. 15th!!! The same thing happened again on 8/11. Waived his hand in my face as to dismiss me. I'm very upset and disappointed, The worst quality and customer service I have not seen in years. So I tried again when businesses were opening back up. I have heard nothing from the company even after all these issues. They talk a good game on the phone but when it comes down to it they will just not do right by you. Believe me when I tell you, 3 out of 12 items did not have any issues. I want to say your business cannot build on lies. We want the frame. The second person end up coming out with no new piece to be put on and did not even look at the problem thoroughly. Yesterday which was the day after I called the Customer Service number and could not reach Flavio and talked with a rep named Moe. NEVER AGAIN!!! I purchased a bedroom set for my son at the Wharton NJ store. This product can be controlled with your voice through Alexa-enabled devices such as Amazon Echo and Amazon Tap. I called the store and they don't me it wasn't discontinued. RELAXIXI Wingback Recliner Armchair, Massage Heated Recliner Chair with Remote Control, Accent Tufted Push Back Recliner (Blue), MUUEGM Futon Sofa Bed,Convertible Sleeper Sofa,Ergonomic Foldable Couches for Living Room,Adjustable Backrest Armrests Memory Foam Sofa Bed for Compact Living Space,Dorm,Removable Metal Legs-Gray, Casa Andrea Milano Modern Sectional Sofa L Shaped Velvet Couch, with Extra Wide Chaise Lounge and Gold Legs, Large, Navy, HOMHUM Massage Mid-Century Modern Recliner, Small Fabric Push Back Chair Set of 2, Accent Single Sofas w/Two Side Pockets and Remote Control for Living Room, Bedroom and Office, Blue, Sectional Sofa Living Room Couches Modular Sectional Furniture Sets 6 Seater L Shape Fabric Couch Set - Dark Grey. Aimee P texted me back in March 12, that our furniture was discontinued and we need to come into the store and pick out something new. We promise to keep your information private. They were trying to deliver the Broken or missing pieces. This just gets more frustrating by the day. The last one by January 2022, complicated customer service. I place an order for loveseat and a sofa 2 months ago. Not a call, email, mail, nothing. The most they could offer me was 25% back in store credit only which would expire in 30 days and If I took something else they would remove everything from my home. They dont deliver to the Boston cities.

Waiting for my paid sofas for three months. I found him parking spots and said I would pay for it and he ignored me. (Every Tuesday we get updates pushing it further and further out). This has been, by far, the worst experience I've ever had buying furniture and NEVER WILL I EVER purchase furniture from Bob's again!! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. All of the techs stated they could not do anything and advised me to contact my insurance company, which I purchased at Bob's Furniture. No clear response from Bob.

Our content is intended to be used for general information purposes only. We made our payments but then the pandemic hit at the beginning of 2020. I despise EVERYTHING about Bob's from the salesperson who handled my entire order and wanted nothing to do with any of my issues, to the delivery teams (one told me to clean the black spots on my brand new chair with an undershirt, as he showed me his, and dish detergent) who left with with an extra slat, and a customer service team that do nothing except placate you. However, no one showed up. We used this method 5 times. I have been going back and forth with them ever since and this started in May. This was the first time I ordered furniture from Bob's and will be the last time. Finally, I connected to a representative in May 2020, and he created a case and told me that they will review the case and let me know. On 08/17/2020, I got another email from Bob, requested for photos and I sent photos of the damages. I was then connected to someone higher up in customer service, who gave me her direct line and promised to resolve all of my issues, along with compensation. So service guy takes picture of part I need and sends it in. Today, Parker House Furniture offers a wide variety of Living Room, Home Entertainment, and Home Office furniture which can be found in cities across the U.S. as well as several international countries. I am so mad and I will never deal with BOB's Furniture again. Sectional Sofa Ottoman Set Living Room Fabric Couches 5 Seat Corner L-Shape Modular Sectional Sofa Furniture Sets for Home Office, Apartment, Deep Gray, Poundex Bobkona Viola Linen-Like Polyfabric Left or Right Hand Chaise Sectional Set with Ottoman (Pack of 3), Black, Poundex Bobkona Norton Linen-Like 4 Piece Sectional with Ottoman Set (F6935), Blue Grey, Partner Furniture Upholstery Polyester Blend Fabric Convertible Sectional Sleeper Sofa with Cup Holders in Black, Ottomanson Furniture Legacy Collection Upholstered Convertible with Storage, Sofabed, Turquoise/Black-PU Microfiber, Sponsored | Based on star rating and number of customer ratings, Devion Furniture Contemporary Reversible Sectional Sleeper Sectional Sofa with Storage Chaise in Light Gray Fabric, Olela Sleeper Sofa Bed Modern Tuft Futon Couch Convertible Loveseat Sleeper Reclining Sofa Bed Twin Size with Arms and 2 Pillows for Living Room, Cream, Giantex 5-Position Adjustable Convertible Flip Chair, Sleeper Dorm Game Bed Couch Lounger Sofa Chair Mattress Living Room Furniture, Black, POLY & BARK Napa Left Sectional Sofa in Full-Grain Pure-Aniline Italian Leather, Cognac Tan, BOWERY HILL Steel Gray Linen Reversible/Sectional Sleeper Sofa with Storage for Small Space, eufy by Anker, BoostIQ RoboVac 30C, Robot Vacuum Cleaner, Wi-Fi, Super-Thin, 1500Pa Suction, Boundary Strips Included, Quiet, Self-Charging Robotic Vacuum, Cleans Hard Floors to Medium-Pile Carpets. Featuring 2 cup holders, reclining seats with a push of a button! The guys at the counter said, "We can't set deliver until 30 days out." Unsubscribe easily. So you don't understand. I wanted to replace both pieces but they said the technician said it's not. I spoke with a supervisor on 6/19/21 who stated I would be receiving a new tabletop but could not place the order because the table was on back order and to call after July 1st. WRONG! I bought this bed for my daughter for her birthday and now she can't sleep in it.