laview security camera customer service phone numbersorel lennox lace boot size 9

I had contacted customer service to assist me. So I placed an order for a set of Laview cameras back in July 2021, they was working OK for a couple months.

I had a spare and installed it. which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. We'd love to hear from you. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Developers can show information here about how their app collects and uses your data. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. LaView App provide you a brand new experience of your LaView Wireless IP cameras as well as other smart home intergration! Several messages and an email were sent. They still have not fulfilled my request. Such modifications or change could void the ursers authority to operate the equipment.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. LaView video surveillance system bought several years ago. Best Regards, LaView Support Team. Still, I could not get the camera to function. International Association of Better Business Bureaus.

BBB Business Profiles generally cover a three-year reporting period. For more information, see the developers privacy policy.

I e-mailed company again today 9/15/20 and still no response back, refund of service fee for cancelled account for 10/11/20 and e-mail confirming that account has been cancelled. The camera is equiped with Infred LED technology to capture black and white night vision image in detail at night However, the night vision image quality may be affected by the following factor: There are high contrast light sources such as car headlight pointing to the camera. WHAT CAN I DO IF I RECEIVE TOO MANY NOTIFICATIONS? They would give me an initial reply, then ignore me, close that ticket. My only gripe is that the alerts page only shows you a screenshot and time. I am satisfied I at least got something instead of nothing. After going back and forth with e-mails giving the requested information, I received a E-mail on 9/15/20 that all information was submitted to their "Back end Department" .

Ive had these for about 6 months and everyone got these for Christmas this year. PRODUCT WARRANTY CARDYour LaView product is by a 1-year warranty from the purchase date. They replied to my request for return. I was told on 4/13/2020 that my doorbell camera was defective and would be replaced. In these times with the digital age you need the help of having another eye around your home.

You only get 1 square to block detection zones. The software says incorrect camera password. RF warning statement:To maintain compliance with FCCs RF exposure guidelines, this equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.which can be dewmiined by tuning the equipment off and art the user is encouraged to by to correct the if liefutlitt by one or more of the following measures: Reonent or relocate the recSing antenna Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that towhich the receiver is corrected Consult the dealer or an experienced afroR, technician for helixRF warning statementTo maintain opmplianoe with KCs RF exposure guidelines,this equipmentshould be installed and operated with a minimtrn distance of 20 on between the radiator and your body, TEL: 626-566-7550 Monday-Friday Hours: 9:00AM-6:00PM PSTEmail: [emailprotected]Our professional techinicians are commited to reply all your requests within 24 hours If you purchased from Amazon, you can also contact our professional customer service team in your Amazon account.

I left all my info but never got a return call. Etc. It just takes you to the live view. THESE CAMERAS are useless if i cannot get them back online. Their tech support people asked me to try a few things for trouble shooting. After significant difficulty the system was made workable.

I asked the question again because that's not reassuring me that the THIRD set will work. A refund will absolutely be an available solution after we figure the case out and we will try using the minimum time reuqired to process it. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. They said they need even more time for processing Hello *******, Greetings from LaView Support Team. Device sharing: one tap to share devices with family members5. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Copyright 2022 Apple Inc. All rights reserved. The replacement has never been sent. A minimum of 2MBps is required to stream each 1080p camera. BBB Business Profiles may not be reproduced for sales or promotional purposes. Best Regards, LaView Support Team. So I contacted Amazon, which is where I purchased them from, they said I would have to contact LaView. I want to love this Wake-Up Sunrise Clock but Im leaning towards returning it simply because of this epic failure of an app. I have left several messages with no returns of my calls. Because I'm guessing they have something in their cameras that make them like a one use type of deal. For more information on repairs, exchanges, and other policies, please visit wwwlaviewsecurity.com.Please send all inquiries through the Contact Form on our website, or email us at [emailprotected]. Obtain contact information and technical support. You can try to dialing this number: (626) 898-4988 - or find more information on their website: 18738 San Jose Ave., City of Industry, California 91748.

Then when you click on it, it doesnt take you to playback that section of the local recording. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License.

I cannot use my mobile version of the software. I asked that, and they gave me some type of crazy answer that they will have the warehouse check the cameras or something. There is only a voicemail that picks up each time. Then one day they went offline and I couldn't get them to work anymore. At this point, I just want my money back because they are scammers for having these cameras thats only a 1 time use WITHOUT stating that they are a one time use. Product Issues Customer Service Issues Ethics Issues They charge a 39.99 fee for this product. Company is billing me for service that was cancelled In the beginning of September, I had issues with my camera. The door bell camera model is: ONE Halo 3MP 2K HD Smart Video IP Doorbell Camera WiFi 5GHz, 180 Vertical FOV, IP65, Starlight Color Night Vision, PIR Thermal Detection, 8-24VAC - 2nd Generation The email chain is attached. i want a refund since this company cannot warranty or help me for this issue and any future issue i may have. My wife doesn't like it. December 3rd 2020 I submitted a request for RMA to return camera LV-PWXXXXX, on the LaView Security web site.Ticket number they assigned to original RMA request was #XXXXXX. Looking forward to your reply and help further, wish you a very good day! These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

Its inconvenient and Id like to be able to click on the alert and it automatically take me to the corresponding local footage. If the network does not meet this requirement, the Live view stream will be downgraded to SD automatically. Made several attempts and now want to give up and find something else to secure my home. I have been trying numerous times to contact the Technical Support agents for this company. I would also like my payment information to be taken off of auto draft, because there are no services provided. I intiated a E-mail with customer support on 9/11. Cons- the app is confusing to navigate if you don't like computer stuff. Comment document.getElementById("comment").setAttribute("id","a066a46702249f2c5d06cfa0690eda67");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Then they close out my ticket for addressing the issue. Purchased the system directly from LaView in June of 2019. Set the second set up just fine. ***** *******. You could even have a yellow marker in the playback scrub bar to mark where an alert occurred. For the price, these are above and beyond what I thought they should be.. Veracity Racing Data5505 Linne Rd, Paso Robles, California 93446Coordinate: 35.5964373358, -120.597825735Phone: (805) 238-1699 (veracitydata.com), 4. This time, I get emails back and forth about they can send me out another set and another option I can't remember, but I asked them how am I to know that the THIRD set won't do the SAME THING AGAIN. Ensure it is NOT facing directly to bright lighting sourcess such as sun light, Ensure your phone and your router has enough bandwidth to stream HD video. Many calls to Technical Support were required, and included many hours of frustration and grief. Then they stopped replying to my request for help. The app is perfect other than that. We can leave and know that things will be ok. I keep coming back to add more but the NIGHT VIEW is soooo clear too I was impressed at how good you could see each room in the dark!

Shall keep you updated on this case ASAP and please mind the email box for follow-up. I'm interested in safety not buying product. I am so sorry for such a long process for the cloud service case, we've confirmed with the accounting team about your case. this device must accept any interference received, including interference that may cause undesired operation. Reference number 92192 was assigned to my case. There is only a voicemail that picks up each time. The camera is no longer working. They worked about a month, then the same issues started happening AGAIN. I want this charge refunded as they are not providing with me any services and have no intention too. That was a week ago, I sent another email 2 days ago trying to get a response, I got nothing. A few months ago one camera died. I have tried to call their customer service to speak with someone in technical support over and over again. Pros- very quick to live feed if you have svc. Im using a pair of the (LV-PWR3) R3 PT Pan-Tilt WiFi cameras. I was asking for it to be replaced. Love these. They kept going offline and online, couldn't always get a live view. It was okay until the Amazon ads started. You can try to dialing this number: (626) 898-4988 - or find more information on their website: www.laviewsecurity.com, Latitude: 33.9989999Longitude: -117.8954681, 1. If you live alone or with a family. I recently had a camera that lost video feed. The communication is only via email that seems to back and forth with no results in addressing this issue.

As of 8/27/2020 no replacement has been sent. So I contacted them in regards to this issue via email on there website. As a matter of policy, BBB does not endorse any product, service or business. If that's possible, would you please give us a contact number with convenient time of yours so that we could better explain this. I contacted Laview via phone on 4/8/2020 to seek technical help with my doorbell camera as it would not stop ringing after pressed. Even with low detection I still get human alerts all night long. I have tried to call their customer service to speak with someone in technical support over and over again. It is not possible to make contact with the company. We've gone through the tickets you submit in our system and found out you've requested a cancellation for the 'Drive Subscription'. We tried to reach you out with our new official email address and much appreciated for your prompt reply, that did mean a world to us. In fact, never, for the entire time I owned the system not one email support request out of many has been answered. My camera quit working on 9/11. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Easy to install. Operation is subject to the following two conditions: The manufacturer is not responsible for any radio or tv interference caused by unauthorized modifications or change to this equipment. I have attempted to contact the company several times, but the last communication from Laview was on 4/24/2020.

https://images.tuyacn.com/smart/app/package/ay1568058334015AaUhJ/privacyUrl_1574828974163.html. The camera is no longer working.

Why cant you create a scene that changes the light color? "LaView App provide you a brand new experience of your LaView Wireless IP cameras as well as other smart home intergration!

I am now stuck with a $***** video surveillance system that is useless. This app is great for just being 6 months old. As far as the app its just as amazing you can control EVERYTHING from your phone and you can have multiple people on the account, you and your spouse can spy on the kids anytime I love the product and the app and recommend both to EVERYONE! We can surely help you find the best one according to your needs. The layout is intuitive and easy to use. I want to like it, but I can't. Minor bug fixes and overall improvement.Should you have any questions about using LaView products, please contact us at info@laviewusa.com or Live Chat with us in the LaView App. I consider this matter to be resolved and case can be closed. If you never receive the refund, please check with the bank of your credit card, the credit card number ended up with ****. My order number is #*********. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by tuming the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to. I have left several messages with no returns of my calls. There is no telephone support number and only an online message and email address to make contact. I had a monthly fee for cloud recording of the camera. This case can be closed.

The company has finally responded to me and refunded my money and cancelled my account.

this device may not cause harmful interference. This camera was ordered 11/30/2019, order # XXXXXXXXX. Discount Two-Way Radio555 W Victoria St, Compton, California 90220Coordinate: 33.86856, -118.23113Phone: (877) 660-2298 (www.discounttwo-wayradio.com), 3. So they contacted me back via email.

Combined with the present lack of success to contact the company the technical support received early during my ownership was pathetic, condescending, and often incorrect. He loves the fact that hes safe when Im just down the hall or down the street. Either have one pointed at your front entrance or even just around the house to make sure everyone and everything is safe and secure. And our technicians would be glad to assist you. Home LaView LaView F1 Indoor Security Camera User Manual, For step-by-step Mobile APP set up instructions, please read the Quick Start Guide included in the package or check out our Youtube tutorials. Your email address will not be published. AutoSounds Car Stereo1024 De La Vina St, Santa Barbara, California 93101Coordinate: 34.42013, -119.70478Phone: (805) 962-6111 (sbautosounds.com), 6. inCarBite2630 Strozier Ave, El Monte, California 91733Coordinate: 34.06004, -118.04949Phone: 85226356877 (www.inCarBiteStore.com). It is perfect for home,office,business and all! Connect your LaView IP Camera to the Internet2. R3 INDOOR SECURITY CAMERA USER MANUAL Power DC 5V 10% Status light Red light solids on the device, Arlo Go Mobile HD Security Camera User Manual - Optimized PDF Arlo Go Mobile HD Security Camera User, 4G Smart Security Camera User Manual (Version: V1.0) Welcome home This guide will assist you to get a. This worked for another few months then suddenly the entire system stopped being accessible online. I am not requesting a refund, I just want to have the camera replaced. Wish you the best. A visit to the base unit revealed that a new password was required. Or check the FAQ section for more troubleshooting steps, Ensure the camera is placed as close to the router as possbile, Ensure camera is powered on and the indicator is blinking rapidly before scanning the QR code, Ensure you are using the correct APP ( LaView), Ensure the camera is scanning the QR code on the phone in the correct way, If the above steps doesnt help, reset the camera and start pairing again, Check if WIFI password or router is changed. After one week wait time no response has been received from the messages. Once they are offline, or you reset them, or delete them off the app to start over like anything else, it won't let you connect them again. We are terribly sorry about any troubles and misunderstandings that had brought to you and we are now trying our best to help you out.

Then you have to go to playback and scrub through 24 hrs of footage to find that time stamp. 12 cameras installed on apartment building for security reasons. Then most of the system settings needed to be confirmed or reset. BBB Business Profiles are subject to change at any time.

To view what triggered the alert you have to look at the time stamp on the alert. No effort on my part to correct the problem has been successful. This device complies with Part 15 of the FCC Rules. Contact Name and Title: LaView Support Contact Email: *******@laviewvip.com Dear ******, Greetings from LaView Support Team. i will have more info upon request, such as documentation and emails. How am I suppose to watch my camera when I get a notification to see what's at my door or in the yard when ads are interrupting ? I think the ONLY thing that is even semi bad is the sound quality but even thats pretty good for the price.. the view is pretty great and the fact you get 2 cameras and you can move them up and down and in a 360 circle using your phone is PERFECT! I am trying to get back into the system and it is asking for an ADMIN password, which I do not have and the one on their website support does NOT work. Compare and book now! 1. If so please reset the camera, Ensure the phone has decent network bandwidth, To turn on or off motion detection and Human detection setting, go to the camera menu and click on Detection Alarm Settings, LaView camera uses the advance 3D Al Humanoid Analysis technogy that only send notifications when a human is detected, Ensure your phone notification setting is enabled for LaView APP, Ensure the Human Al detection filter is enabled, If the camera is placed at a location with large traffic, we recommand to relocate it to a place with less traffic to receive less alerts, Objects with human body shape such as stuffed toys may be detected as human and trigger the alerts, remove those if they constantly show up in the camera, The camera is equipped with 1080p Full HD lens and sensor to produce superior image, however the image quality may be affected by the lighting condition, Ensure the camera is NOT facing to envirinmoent with poor Lighting condition or with extremae high contrast. We can surely help you find the best one according to your needs. Eventually the system was made workable, with remote viewing activated. Ultimately the human detection alert when there's no human is highly annoying all the time, especially at night. What can be done to get them to service this issue. You will not regret buy these cameras. WHAT CAN I DO IF I CANNOT RECEIVE NOTIFICATIONS? I comes with a 2 year warranty on entire system against malfunctions. Warning to all potential purchasers: DO NOT BUY THIS BRAND. (The consumer indicated he/she DID NOT accept the response from the business.) You can schedule times that local recording and motion alerts are active. The email address for your registered account has been well-received and we are about the double check it and locate the order from our back-end system right away. On 10/11/20, I was again billed for service that I had cancelled. It's such a shame for not being able to respond promptly due to the system glitches. Contacted them, all of the same "troubleshoot" they told me to do i did MULTIPLE times and it still didn't work. WHAT CAN I DO IF THE CAMERA STOPPED WORKING? Then sent an email saying the ticket had been idle for 4 days and would be closed I tried two more times submitting a request for warranty return. Easy connection: easily and quickly connect app to devices".

ComplaintsComplaints for LaView Eagle-Eye TechnologySecurity CamerasView Business profile. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. LaView sent me two other model surveillance cameras to replace the one I had been trying to have them replace. I want to get reimbursed all the money that has been debited from my account from beginning of the year ************** months and LaView to STOP debiting money from my account. The cost is definitely worth it. You can scrub through the local recording with ease. I don't want the sunrise & sunset to be limited to a single color that only increases or decreases in brightness. On completion of this procedure no cameras are working. Eventually a new password was entered, by trial and error and contrary to posted instructions. Security Cameras and Security Camera Systems, LaView 8CH 1080P Wireless NVR CCTV System 6PCS IP Camera WIFI Audio Outdoor Waterproof IR Night Vison Home Security Camera Surveillance Kit with 1T HDD, LaView Home Wirelss Security Camera System (4 Pack) Smart Full HD 1080P Wi-fi Night Vision Motion Detection, Two-Way Audio, APP control & Web Access, US Cloud Black, LaView Wireless Home Security IP Camera 360 Pan-Tilt Wifi Phone APP 1080p HD 2-Way Audio Night Vision Motion Detection Indoor Surveillance Baby Pet Dog Monitor CCTV, LaView 1080P Floodlight Camera Outdoor WiFi Security Night Vision Motion-Activated and Two-Way Audio Siren 2000 Lumens Brightness Waterproof Surveillance CCTV, LaView Security Cameras 4 Pieces, Home Security Camera Indoor 1080P, Wi-Fi Cameras for Baby/Pet, Motion Detection, Two-Way Audio, Night Vision, LaView Wireless Surveillance Cameras with Two Free 32GB SD Cards, Rechargeable Battery-Powered Cameras with 9600mAh Battery, LaView 2K Color Night Vision Security Cameras, Home Surveillance Cameras, 4pcs 4MP Indoor Outdoor Wi-Fi Video Security Cameras, LaView LV-KNW954WB4-T1 1080p wireless security camera system outdoor HD 4 channel WiFi 1TB Hard Drive outdoor/indoor home security camera system, LaView 2K Security Camera Outdoor Wired Starlight Color Night Vision, 3MP Wi-Fi Home Surveillance Cameras, Auto Tracking, 12xDigital Zoom. We would very much like to help but I am afraid this is all we can do for you. This company is undergoing changes and customer service is not available to help after SEVERAL attempts to open a ticket and kept closing ticket. We were not able to respond in time to a break in last February, that's how long we have been without, I purchased a Security system from LaView eagle-eye technology. I love how you can set it to notify movement and sounds it detects and its even cooler that you can set the movement detector to humans only so that if your dog walks by it does not wake you up or disturb you! This is great! on LaView F1 Indoor Security Camera User Manual, LaView R3 Indoor Security Camera User Manual, wansview W4 Outdoor Security Camera User Guide, Arlo Go Mobile HD Security Camera User Manual, 4G Smart Security Camera User Manual JH021, AJAX 8706 KeyPad Wireless Touch Keyboard User Manual, Meizhou Hongfeng Arts Crafts 266285 BJ 57IN Snowman With Snowflakes Instruction Manual, AJAX 7661 StreetSiren Wireless Outdoor Siren User Manual, AJAX 17938 12V PSU for Hub/Hub Plus/ReX Power Supply Unit User Manual, AJAX 10306 Transmitter Wired to Wireless Detector Converter User Manual, ZERFUN G8 Pro Wireless Microphone System User Manual, Airrex Infrared Heater AH-200/300/800 User Manual, 2017 Toyota Camry Hybrid LE Fuse Box Diagrams, 2017 Mitsubishi Lancer 4WD Fuse Box Diagrams, Mitsubishi Lancer Passenger and Engine Fuse Box Diagram, Mira Honesty ERD Bar Valve and Fittings User Manual, Support local SD Card storage ( Max.128G ), Press and hold the RESET for 5 seconds with pin to reset the device(Camera will return to factory default settings), 1-25fps adaptive frame rate of network transmission, -4 F 131 F (-20C 55C ) humidity 90% or less (non-condensing), Red light solids on the device or network are abnormal, Blinking red light: awaiting WiFi connecting, Blue light solids on camera running correctly, Blinking blue light: currently connecting, MAKE SURE YOUR PHONE IS CONNECTED TO A 2.4GHZ WIFI NETWORK, FOLLOW THE IN-APP INSTRUCTION TO PAIR THE CAMERA, Wait until the LED indicator is flashing rapidly, which means the camera is ready for pairing, Enter the WiFi Password to generate a QR code that carries your WiFi information, Use the camera to scan the QR code on the phone ( keep the camera 6-8 inches away from the phone), Press I Heard a Prompt after the camera receives the QR code and beeps.The camera will start pairing, When connecting, you should make sure your router, mobile phone, and camera are as close as possible, Wait until the camera is connected online, Customize the camera name to differentiate cameras in different locations and finish and paring process, If the pairing is not successful, press the Reset button for 5 seconds until you hear a beep and start again. After multiple phone calls and emails and troubleshooting on my end, on 4/13 it was determined that the unit would need to be replaced. Wired connection so no charging and Batts. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Worst if it's raining. Monitor your camera remotely.4. Per their website, this camera has/had a 2 year warranty. The developer, LaView Eagle-Eye Technology Inc, indicated that the apps privacy practices may include handling of data as described below.

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