bahia principe contact number

2022.07.31
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bahia principe contact number

I dont understand how one simple question made them so frustrated, I asked if he wanted I could come back at a later time where he was more calm for directions and he got even more mad, he said Im not waiting on you Im gonna tell you now and then figure it out. The beach was very nice. About 99% of the time tea/coffee, water is served when we are almost done eating.

- the special romantic dinner on the, The staff was very friendly, entertainment was good, access to the, The accommodations were good.Room was clean and quiet.The grounds were nicely maintained. Water was still cold and not much algae. The guy helping me did not care and he just wanted me to pay more money.

The dinner staff was great youleisi and Mateo provided great service. Additional sorting options might be available (by type of traveler, by score, etc). Carretera San Pedro - La Romana, Km. When someone finally arrived he didnt even check he said that they will just fix it tomorrow since its not a priority right now and its the middle of the night. coba resort inclusive bahia principe ambar cana Please DO NOT STAY HERE, GO SOMEWHERE ELSE. If you booked through us and want to leave a review, please sign in first. How many I complain about the cleanliness They said it was no longer time to clean it was 5 in the afternoon I answered but the but the room was empty the Full day, because they didn't clean it, they sent someone just to clean the ao with the same towels used to clean him and he did not replace what we needed because they only sent him to clean the bathroom! He rolled his eyes and had someone else figure it out because he did not want to. Unpaid reservations will be canceled prior to arrival. fantasia You can only leave a review within 28 days after check-out. Estimado Husped,Apreciamos que haya compartido con nosotros y con todos los usuarios de este portal su comentario acerca de su reciente experiencia en nuestro Hotel.Lamentamos, asimismo saber que no hemos sido capaces de satisfacer sus expectativas en lo que respecta a la calidad de la limpieza y su comentario nos causa inquietud ya que no es nuestro diario proceder; tenga la seguridad que hemos derivado su comentario al departamento oportuno para su debida gestin. Cuantos me queje de la limpieza meDijeron que ya no era hora de limpiar eran las 5 de la tarde respond pero el pero El Cuarto Estuvo vaco elDa completo, porque no lo limpiaron, enviaron a alguien slo para limpiar elao con las mismas toallas usadas lo limpio y no repuso lo que necesitbamos porque slo lo mandaron a limpiar el bao! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Review tags are currently only available for English language reviews. - we heard people didnt like the food but when you make peace with the fact that it is an all you can eat anytime and thy are cooking in mass..ita all fine! Bahia Principe is ranked 67 out of 1346 in Hotels and Resorts category. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You can eat at 5am lol ! I called the front desk AGAIN and he just said just find a technician. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. The resort is located a 45-minute drive from Santo Domingo Airport and a 35-minute drive from La Romana Airport. Ask MahabNYC about Bahia Principe Grand Punta Cana, Ask anagelis2021 about Bahia Principe Grand Punta Cana, We compared the lowest prices from 8 websites, We compared the lowest prices from 7 websites, Book Direct for the Lowest Rates & Exclusive Benefits. The hotel staff enforces COVID guidelines very properly. Please note all payments at the property must be made in USD. Read more about possible travel restrictions before you go. We have more than 70 million property reviews, all from real, verified guests. In my opinion in the recreational and musical part they should vary a bit since it becomes a bit monotonous. Food was good. I stayed at building 20 next to the beach and my maid was great. Cancellation and prepayment policies vary according to accommodations type. Hotel, Luxury, Food, Buffet, Cons: The most helpful contributions are detailed and help others make better decisions. First of all, I spent a few nights at the end of February. Great food, fun activities on the resort, amazing staff all around ! I called the front desk from my own personal phone and they said they would send someone. We were upgraded to the Boungaville,but we chose to eat in the Grand dining room because the dining staff was so nice and friendly. Comfortable beds, nice rooms, and great drinks! Similar service at the buffet both the lobby and beach restaurant for lunch/snacks. If you stayed at this property through Booking.com, you can write a review. There was a technician outside and I asked him if he could please fix the AC, he answered no because he hasnt gotten a request from the lobby, once he receives it he will do it. The maximum number of cribs allowed depends on the room you choose. Dear Mr. Cakes, We would like to express our sincere apologies for any inconvenience you have experienced and if you have felt that you did not receive the expected service. To edit a review youve already submitted, contact our Customer Service team. It should be embarrassing for this place to call itself a family resort, I am sure they can careless. I called the front desk AGAIN and he just said just find a technician. Same food not even rotated. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. They are so lazy! They offered to move us to the adult only resort but we would have to pay 100 per night. Copyright 19962022 There was a technician outside and I asked him if he could please fix the AC, he answered no because he hasnt gotten a request from the lobby, once he receives it he will do it. Sadly, after visiting Bahia Principe resorts four times in DR and Cancun, this would be our last trip. Once I finally got a room the AC was not working nor the telephone. This has been the absolute worst customer service Ive ever received. Please rest assured that we have taken your observations into great consideration. I called the front desk again to check in for the COVID test before my departure all he said just come down to the lobby whenever and they will do it. Taxes and fees that are shown are estimates only.

Drinks are local brands, water down, and lines are hugetook me about 1 hour or more, in the hot sun, lining up on my vacation, to get a drink we got drinks 2 or 3 times each day from the pool bar because I got tired of standing and waiting instead of spending time with my family. Staff are great people with big hearts. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. No help there. In the middle of the night the room above us left water running and it started leaking through the bottom onto our shower. Good ambiance. I called and confirmed everything before booking on the day off as well and once I arrived they did not want to let me in. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Get the travel advice you need. Long story short: spend your hard-earned money on any other brand.

MUST!! more. Putting us in a dirty room, with a broken screen that smells of cigarettes from your previous guest is not ok. To top it off, offer to move us with a $700 price tag is definitely a problem considering what was already paid and the website listed price. Dear Daniela, Thank you for taking the time to post a review of your recent stay at our Grand Bahia Principe Punta Cana. Punta Cana is undoubtedly one of the most beautiful places I have visited, with its impeccable white sand beaches, and the striking colors of the sea that make it a true paradise. There was a lot of water coming down. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. The resort is HUGE. I dont believe the staff has the power to change this but someone needs to address this issue.The honeymoon package has been cancelled due to covid. 12, San Pedro de Macoris, 11517 La Romana, Dominican Republic They are so lazy! - our room was really cmfortable and we were happy with the covid safety measures.

* I just hope the staff get paid well and that their wages give them a good standard of living. - our room was really cmfortable and we were happy with the covid safety measures. The cleanliness Comfortable beds, nice rooms, and great drinks!, The food the pool the area the safty . Offering an outdoor pool and a restaurant, Bahia Principe Grand La Romana - All Inclusive is located on the beach area of La Romana, a 1-hour drive away from Santo Domingo City. The staff was fantastic. Booking.com does not accept responsibility or liability for any reviews or responses. Please contact the property with any questions regarding the charge for this reservation. Very good personel, kind. Saludo, Adriana PegueroOnline ReputationBahia Principe Bavaro Resort, This is the version of our website addressed to speakers of English in the United States. Please DO NOT STAY HERE, GO SOMEWHERE ELSE. Something went wrong please try again later. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Rights Reserved, You Are About to Contact PissedConsumer.com, https://www.bahia-principe.com/en/general-terms/, https://www.bahia-principe.com/booking/utils/Faq. Each review score is between 1 and 10. Once again, somehow some tables do get the service, while others just sit and wait and eventually just give up. Reviews are most valuable when they are original and unbiased. Actual travel distances may vary. The cleaning service is horrible for 3 days, they left us only one soap, they did not replace anything in the room only once they went to clean because I requested it, only one Day, if you want well, I try to give a tip for everything they are of the color traveler they go first even if we pay the same, I am very disenchanted and disappointed, I never go back to that hotel. The guy helping me did not care and he just wanted me to pay more money. He was so mad at me as if it was such an inconvenience, I told him I was not told anything and the front desk told me to just come down to the lobby at anytime. At Bahia Principe Grand La Romana - All Inclusive you will find a tennis court, a fitness center and free bikes. I called the front office from another room and asked if someone can come fix it. I called the front desk from my own personal phone and they said they would send someone. - they also have great policies for those in quarantine. MUST!

Thanks! Ask Moso1201 about Bahia Principe Grand Punta Cana. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. He was so mad at me as if it was such an inconvenience, I told him I was not told anything and the front desk told me to just come down to the lobby at anytime. WiFi access is available in this resort. What can we help you with. Thanks to all !, Beach was good. No help there. Sorry, reservations for more than 90 nights aren't possible. Especially the staff:katharina at reception, joel at le gourmet, luis in el pescador restaurant, jonphy at las olas restaurant all the entertainment guys gabriel, keisy, etc..they all made our stay so fun and welcoming! You can eat at 5am lol ! Excellent food., - Everything! if the writer is claiming to be someone else). They're also applicable regardless of the comment's tone. Bahia Principe is very affordable so I'm not complaining, I'm just interested in knowing. Couples in particular like the location they rated it 8.9 for a two-person trip. Its so unfortunate because its such a beautiful place. Once I finally got a room the AC was not working nor the telephone. They have limited entertainment and every time I played my handheld speaker with great vacation/beach music the management would overreact. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. All cribs and extra beds are subject to availability. The whole crew there was amazing!!!! Children 12 and above are considered adults at this property. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Thank god we bought a bottle of water at the airport!After spending 7 nights, it was because of the language barrier if you speak Spanish, you will get better service than everyone else. There was a problem loading the reviews. In the middle of the night the room above us left water running and it started leaking through the bottom onto our shower. BIG SHOUTOUT to the late night snack bar guys by the beach. All while, large groups of Spanish speakers were getting drinks delivered on trays every 20 minutes or so literally before they even get to finish their previous drinks.This has nothing to do with tipping because I took $200 in $1 bills and another $200 in $5 and was looking for any and every opportunity to tip sadly, I came back with at least half of the money that I took for tipping. I called the front desk from my own personal phone and they said they would send someone. They are completely rude, dont fix anything, dont even want to help, they wont take you to your room, its as if its such a chore. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. the staff are Diamonds in this place ! There was a lot of water coming down. There was a lot of water coming down. El servicio de limpieza es horrible 3 das, nos dejaron un solo jabn, no te reponen nada al cuarto una sola vez fueron a limpiar porque yo lo solicite, un soloDa, si quieres bien trato de es de dar propina para todo son de color viajante van primero aunque paguemos lo mismo, estoy muy desencantada y decepcionada, nunca vuelvo a ese hotel. - we heard people didnt like the food but when you make peace with the fact that it is an all you can eat anytime and thy are cooking in mass..ita all fine! Also you MUST check the, - Everything! Respect the privacy of others. The staff made our time at the resort much better since they were genuine and caring. Its a novelty that becomes an annoyance after a day. Also you MUST check the BEACH CLUB! At the end of the day I had to deal with everything and I will never be returning to that place again. 1557030,1565080,1568250|3,1542630,1548020|3,1542720,1550830|3,1568250,1565870,1561220,1559850,1563880,1565870|4,1561950,1553180,1557080,1565670,1563710|6,1563710|2,1566560,1563710,1550830,1561630,1559850|1, Bahia Principe Grand La Romana - All Inclusive (Resort) (Dominican Republic) Deals. He rolled his eyes and had someone else figure it out because he did not want to. PLEASE NOTE THAT YOU WILL BE ASKED TO PRESENT THE SAME CREDIT CARD AND OFFICIAL IDENTIFICATION AT CHECK-IN. Please enter a valid email address. I go down to the lobby and the guest services man says I was supposed to make a reservation when I first got there. Trying to check in took about 3 hours. Contributions should be appropriate for a global audience. The company has options for any kind of vocation purpose: Conference, Golf, Family time, Honeymoon, Wellness, Wedding, etc. Staff that workes there, Hospitality terrible to certain customers, Grupo Pinero, Bahia Principe Hotels And Resorts, Viajes Soltour, Coming2, Bahia Principe Residences and Golf. If I were to go back it would be because the staff were great but management makes the hotel look horrible. They told me to find someone out there and ask them.

They told me to find someone out there and ask them. As for the resort, the hotel is large and beautiful, it has different areas in which you can share with your family and friends, the food presented a great variety and was delicious. Great location - show map. Top Location: Highly rated by recent guests (8.7), Error: Approximate prices in USD for a 1-night stay, We'll show you stays where you can have the entire place to yourself. The staff was fantastic. Overall, I feel like I was robbed of my money. Hotel chain/brand: The reservation required restaurants are even more disappointing - starting off with if you can find them. Booking not found double-check your booking number and PIN then try again. Alejandro at the reception went out of his way to accommodate us in a better room ! This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. During all of this it took some time to checked in. Punta Cana is beautiful but I would not stay here again or suggest anyone else stay here. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. There was a technician outside and I asked him if he could please fix the AC, he answered no because he hasnt gotten a request from the lobby, once he receives it he will do it. Think of typical two start all-inclusive buffest and then bring it down by about 100% in quality and choices. Your contribution should be yours.

Ideally, we'd publish every review we get, positive and negative. The food the pool the area the safty . Try again. 12, San Pedro de Macoris, 11517 La Romana, Dominican Republic, Bahia Principe Grand La Romana - All Inclusive, Bahia Principe Grand La Romana - All Inclusive has been welcoming Booking.com guests since Mar 17, 2015, Top Location: Highly rated by recent guests (8.7), Junior Suite Superior (2 adults + 1 child), Junior Suite Superior (2 adults + 2 children), Junior Suite Superior (3 Adults + 1 Child), Junior Suite Superior (1 Adult + 1 Child), Lock in a great price for your upcoming stay. They couldnt even go check or try to stop the water from running. When someone finally arrived he didnt even check he said that they will just fix it tomorrow since its not a priority right now and its the middle of the night. After their trip, guests tell us about their stay. Very good personel, kind. Your current language is English (US), Carretera San Pedro - La Romana, Km. the bahia principe grand punta cana hotel is a fantastic place full of empathetic and charismatic people who provide quality service and who are in charge of making the experience of each one of us much more exciting. Also if anyone in these reviews complain about anything on COVID, they should be ashamed because they took every risk taking a packed plane to the hotel. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration.Its our sincere hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts to show you our commitment to excellence.Regards from Dominican Republic!Claritza PaduaOnline ReputationGrand Baha Prncipe Punta Cana Resort. Once I finally got a room the AC was not working nor the telephone. And excellent food, That was an excellent stay ! Companies are selected automatically by the algorithm. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Nice. The guy helping me did not care and he just wanted me to pay more money. When would you like to stay at Bahia Principe Grand La Romana - All Inclusive? ATM & Currency Exchange: Need cash?

That was an excellent stay ! - Everything! Choose your currency. The guy helping me did not care and he just wanted me to pay more money. The timeshare people add more to the injury. Check your booking confirmation email to find your booking number and PIN. My son ate mostly from the gift shop. My room was in building number 8, a far distance from both the lobby area where the buffet breakfast and dinner is, also far from the beach need to wait for trolly rides for back and forth. Guests loved walking around the neighborhood! The accommodations will provide you with air conditioning and a balcony. I called the front office from another room and asked if someone can come fix it. I called the front desk from my own personal phone and they said they would send someone. Good ambiance. They are completely rude, dont fix anything, dont even want to help, they wont take you to your room, its as if its such a chore. This service may contain translations powered by Google. We would like to cater you once again and be able to change any negative perception.Kind regards,Adriana PegueroOnline ReputationBahia Principe Bavaro Resort. Especially the staff:katharina at reception, joel at le gourmet, luis in el pescador restaurant, jonphy at las olas restaurant all the entertainment guys gabriel, keisy, etc..they all made our stay so fun and welcoming! Once I finally got a room the AC was not working nor the telephone. They told me to find someone out there and ask them. How is it okay to leave someone in a room where there is water leaking? The facilities were good. I dont understand how one simple question made them so frustrated, I asked if he wanted I could come back at a later time where he was more calm for directions and he got even more mad, he said Im not waiting on you Im gonna tell you now and then figure it out. No help there. Trying to check in took about 3 hours. Guests are required to show a photo ID and credit card upon check-in.

I called and confirmed everything before booking on the day off as well and once I arrived they did not want to let me in.

Bahia Principe Grand La Romana - All Inclusive has been welcoming Booking.com guests since Mar 17, 2015 For Covid, they all are from the beach restaurant - don't waste time look at the map and trying to find it - all the reservation required restaurants are in Las Olas. Payment at the property is not accepted. The issue with this is if I book on their site and leave this place early the price difference is not $700 its not even half of that. You can sort and/or filter them by time of year, review score, and more. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Like no music!! Please see our partners for more details. At the end of the day I had to deal with everything and I will never be returning to that place again. If we find any, we delete them and, if necessary, take action against whoever is responsible. Bahia Principe brand is truly the worst of them all. !, the staff are Diamonds in this place ! The staff great work . Bahia Principe doesnt even try. Prices are the average nightly price provided by our partners and may not include all taxes and fees. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. We sincerely appreciate all feedback.We are proud to read that you were happy with the service you encountered and to know that you absolutely recommend us.Looking forward to seeing again you in the future!Claritza Padua Online Reputation Grand Baha Prncipe Punta Cana Resort. For a 30 second process, we spent a whole afternoon - from 3 PM until around 5 PM to get it done despite having waited for at least 1 hour in line the second day of our week making the appointment. If anything I did the hotel a favour by having almost 100 people one night having probably the best time of their lives by playing the music. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Your current currency is U.S. Dollar, Choose your language. After the second day, we started to bring a bottle of water with us, because we know we won't get any liquid. If you feel like visiting the surroundings check out Teeth of the Dog, located a 34-minute drive away; and Marina de Casa de Campo, within a 40-minute drive from the property. Contributions should be travel related. Pros: Rest assured that your comments will be treated with the utmost interest and we sincerely appreciate your comments.Claritza Padua Online Reputation Grand Baha Prncipe Punta Cana Resort. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Please please please do not stay here, pick somewhere else.More, Dear Mr. Moso, We apologize for any inconvenience you may have experienced. Lock in a great price for Bahia Principe Grand La Romana - All Inclusive rated 8.7 by recent guests! I asked if they could go check on the neighbors above to see if they were okay they didnt all they said is they are not home! This has been the absolute worst customer service Ive ever received. Pissed Consumer 2022 All The company is presented by such brands as Luxury Bahia Principe Don Pablo Collection, Grand Bahia Principe, Bahia Principe, and Hotels Piero, etc. The resorts food was pretty repetitive which sucked. Everything, the location of my room was excellent, the food, entertainment, the staff very polite and attentive. I am 100% serious and being truthful. Booking.com. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. This lets us know our reviews come from real guests like you. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Please DO NOT STAY HERE, GO SOMEWHERE ELSE. - the special romantic dinner on the beach was a dream for our anniversary! Bahia Principe is a travel company which offers a number of vocation opportunities and options. Which I dont understand how putting chocolate, wine, bathrobes and slippers has anything to do with covid. Food is terrible. Extras include a coffee machine and a safety deposit box. In the middle of the night the room above us left water running and it started leaking through the bottom onto our shower. Dear Chris, Thank you for sharing your experience on TripAdvisor and for highlighting our great staff. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Bahia Principe Grand La Romana - All Inclusive takes special requests add in the next step! Please enter the dates of your stay and check what conditions apply to your preferred room. Thank you for highlighting our beautiful complex and lovely staff.Kind regards,Claritza Padua Online Reputation Grand Baha Prncipe Punta Cana Resort. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Ask Cakesboys about Bahia Principe Grand Punta Cana, Ask danielaq338 about Bahia Principe Grand Punta Cana, Ask Chrisrodriguez380 about Bahia Principe Grand Punta Cana. Please dont include personal, political, ethical, or religious commentary. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I go down to the lobby and the guest services man says I was supposed to make a reservation when I first got there.