I do blame myself for not reading all the directions, but come on this should have been on the box or the first page. So Im now clueless on what to do. Also, as the toilet finRead Moreishes flushing, the flush converter vibrates and makes a loud knocking sound. The technical support rep told me that I had already tried everything he would have suggested and offered to send me a new valve free of charge. Jiggling the housing or repeatedly pressing the Full Flush button would get the float to pop back up, but this became a nuisance over time. Please reach out to our Technical Support team and they will be able to assist you in getting what you need. *Pushing down too hard when installing is the most common reason for a bad seal. I love the fact that I have saved a lot of water over the years, but I dont feel good about having to throw a bunch of plastic inRead Moreto the landfill, just because a gasket is worn. Two things: First, it may take some training of friends and visitors (heyRead More, which button do I push?) 0000003177 00000 n Our excellent Product Support team can be reached at 800-523-5135 (option 2), or if you prefer you can email them at [emailprotected]. I have been very happy with the operation of the valves and have saved a lot of water considering most of ones flushes are the quick flush. hours. Reseated the dual flush part, but to no avail. $(".description").find("p").attr("style", "display: inline"); Why not put that on the front of the box? I am overjoyed with the customer service. Next you snap on the top piece and youre basically done with this part of the install. I installed this in our spare bathroom that is only for one week a year when mother in law visits. I have installed these on all three toilets at home and, for the most part, they work well. I would give it 5 stars if they refilled like normal. The actual installation took maybe 15-20 minutes. She suggested I flush the fill valve to dislodge any debris (which I had already done), then she recommended I return the kit to the store and buy a new one as she believes my kit is defective. internal flapper) becomes insane. It worked great for a little while, and I like having the dual flush. I called technical support to see if there was anything else I could try before buying a new valve. $(".read_less_705").hide(); Required fields are marked *. The actual installation took maybe 15-20 minutes.
Pros: It seems as if there might be debris in the fill valve causing a vibration. { 0000241656 00000 n 0000004615 00000 n where can i get replacement parts? I told him I did not expect this since the valve was out of warranty. I did that, and nothing changed. I had to turn off the water at the valve on the floor behind the toilet. flush valves and requires a 10-inch minimum clearance from highest point of the flush valve opening to the inside of the tank lid. We can be reached between 8 AM to 5 PM, CST Mon. 6. 0000112989 00000 n Life hasnt been treating us very well lately, everything that can go wrong has gone wrong.
The button for the big flush is getting hard and harder to push also. If not, that is usually the cause of the issue you are experiencing. He said that the newer HydroRight was clearly defective, so he immediately offered to ship us a new one.
We use cookies to personalize content, utilize website traffic analytics & support our marketing initiatives. 0000185216 00000 n 0000015677 00000 n Your email address will not be published. There could be a broken zip tie, blisters on the blue dome gasket Read Moreor plunger gasket, black retainer or cam missing, or the assembly reinstalled too tight. They will look into the issue and see what could have caused the flapper to malfunction. 3rd Three customizable water control options that are simple to set: me things that I think are important & had I know might have possibly played a role in my decision. I poked one with a pin and liquid sprayed out of it. It worked good for about the first year. The entire call took less than 3 minutes and Im not convinced she knew anything about troubleshooting this product. Thank you. I kid you not 45 minutes, start to finish, including clean-up. $(".read_more_705").hide(); I tried the troubleshooting tips but that did notRead More fix it. The Total Repair Kit can be calibrated to adjust the exact amount of water needed, detects leaks, and jets clean the tank. It was installed for me by a plumber less than a year ago, when he was doing other plumbing work in the house. Good Morning William, 3rd The plunger that controls the tank refill is held in place by crimping itself to the refill tube mounted in the toilet tank. No leaks, fast filling, simple to install, simple to use. Home Shop Bathroom Toilets - Danco Toilet Tank Repair Kit HYR460 Water-Saving Toilet Total Repair Kit with Dual Flush Valve. Thank you for making a great product that you stick by! After trying some troubleshooting steps on my own (such as reseating the housing, adjusting the float, rotating the overflow tube cam, replacing the zip tie), I contacted Danco to get some advice. 0000008587 00000 n Installation was tricky because the tank was narrow. Im about to install the dual-flush valve. thru Fri. at 800-523-5135 (option 2), or if you prefer, you can email [emailprotected]. They can be reached Monday Friday between 7:00 am and 5:00 pm (CST) at 1.800.523.5135 (option 2), or if you prefer, you can email them at Read Moref="mailto:[emailprotected]">[emailprotected]. One button is the Quick Flush setting that uses significantly lowers water volumes for liquids and paper the setting needed 4 out of 5 times. Rather than a nut that requires a wrench, the Danco unit has a plastic wing nut they instruct you to tighten by hand to three clicks. 0000184380 00000 n Installed one in both toilets several years ago, but found the ziptie failed/weakened and changed it out with screw pipe clamps.. continued working. Hello!
The actual dual flush valve was a little more complicated but, honestly, not by much. 4. 0000005437 00000 n Good Morning Sean, Two seem to be working fine. 0000007109 00000 n 7. Please reach out to our Technical Support team and they can help you with getting what you need. We apologize for the experience you encountered with the HYR270. 0000011208 00000 n So Im now clueless on what to do. The troubleshooting section oRead Moref the manual suggested removing everything (which required cutting the zip tie), re-seating against the blue dome gasket, and reinstall. We currently dont sell replacement parts. After the last flush, the valve did not close, and the water keptRead More running but the tank did not fill.
thru Fri. at 800-523-5135 (option 2), or if you prefer, you can email, lent Product Support team at 800-523-5135 (option 2) or. Home Shop Bathroom Toilets - Danco Flush Valves HYR270 HydroRight Dual Flush Valve and Push Button Handle. Thank you for choosing Danco/MJSI products. I installed 4 of these units in our home. We apologize for the difficulty you have experienced. *Not compatible with 1.28 GPF toilets, toilets with 3 flush valves, or Mansfield Brand toilets. I like the idea of this water saving toilet mechanism, but it stopped w. Good Morning, 2. I have been very happy with the operation of the valves and have saved a lot of water considering most of ones flushes are the quick flush. After that, you just snap the control unit onto it. Thank you for reaching out to us. You dont want to deform the silicone. I wish they offered a kit for those of us who would not mind removing the tank and installing the unit directly rather than depend on the boot to keep a seal to the old flapper valve body. 0000085749 00000 n
The guy asked me if I had ever checked the gasket inside the unit and I said I never knew or seen another gasket. rking on a toilet is one I hate with a passion because its cramped space and a lot of bending over. NOT COMPATIBLE WITH MANSFIELD TOILETS. Can any one from the manufacturer to guide me Read Moreto resolve this problem? 8. 0000220452 00000 n I did that, and nothing changed. Lastly my weird wife said that the buttons should be Yellow & Brown for easy identification . We are happy to help in any way we can. where can i get replacement parts?
aying for the replacement to be shipped to me. 6.Add cam adjuster to fill space/ gap between the tabs of the unit and the overflow tube. If still there, remove it. 0000070182 00000 n At this stage, it would definitely be easier to operate. The service was quick and courteous, and they obviously stand behind their products. I have rebuilt dozens of toilets. I am overjoyed with the customer service. It has a plastic fitting that you hand tighten to hold it in place. Good Morning Bennie, (jQuery). While sometimes products can fail we are sure this is not the standard. Im still tinkering with the low flush setting BUT everything works fine. 0000184427 00000 n
Theres a round black rubber seal underneath the piston assembly that the float arm attaches to. To correct this, please try the following: We can assure you we have spoken with our Engineering team regarding the previously stated issues. }); Hello Mike! I bought a replacement kit on October 6 to replace the existing one that was about 2 years old. Save my name, email, and website in this browser for the next time I comment. Ive installed a couple toilets (royal pain) and even swapped a toilet valve and flapper out before. We apologize for the inconvenience you have experienced. The entire call took less than 3 minutes and Im not convinced she knew anything about troubleshooting this product. 0000003382 00000 n trol teams for further review.
uct Support team at 800-523-5135 (option 2) we would be happy to send a replacement. If you could please contact our excelRead Morelent Product Support team at 800-523-5135 (option 2) or [emailprotected], wed be glad to send out a replacement. Id even pay more for a seal that lasts for a long time. Find stem and cartridge sizes with the StemFinder, Find the perfect part for your next project, Washing Machine Supply line Connector Hose, HYR370 HydroRight Replacement Button in Chrome, HYR460 Water-Saving Toilet Total Repair Kit with Dual Flush Valve, WATER-SAVING TOILET FLUSH VALVE: The HydroRight replacement toilet flush valve easily converts most standard toilets into a dual-flush water-saving toilet which uses up to 70% less water for liquids and paper, REPAIRS COMMON LEAKY TOILET ISSUES: Eliminates the most common problems in toilets that cause leaks as this flush valve replaces a worn-out toilet flapper, chain and handle which can often break, COMPATIBILITY: Fits 1.6 to 3.5+ GPF (gallons per flush) standard 2-piece toilets with 2 in. We can be reached between 8 AM to 5 PM, CST Mon. Love it while working, but mine is also leaking into the bowl. Jerry Schweinhart Since that time my other one start having the same leaking problem, so I took this one out, looking to find some dirt or something between the big blue tapered silicone piece and the actual drain into the bowl, but like the first one, it was spotless, so put in back in and it still leaked. The leak rate for draining the tank varied from 3 hours to 8 Read Morehours. The HYR451T combines two products that together will increase your toilets efficiency: HYR271 Dual Flush Converter and HC630 HydroClean fill valve, HASSLE-FREE INSTALLATION: Drop-in installation without tools in 5 to 10 minutes tank removal not required, IMPORTANT INSTALLATION TIP: Do not remove overflow tube and flush valve from toilet tank; the Dual Flush Converter is a replacement to the existing flapper; slide the blue silicone dome gasket down the overflow tube, seating the gasket into the flush valve, DETECTS LEAKS & WATER ADJUSTMENT CALIBRATION: Detects leaks and signals when a leak is found. We will have installation instructions up soon soRead More keep an eye out for those. I installed it and it works fine. Naturally though, I installed it on a Sunday and had to deal with the toilet like this for 24 hours before I could talk to customer support about it. Turn the water back off. I purchase another one and still having the same problem. Just pull up the tab, give it a twist, pull the tube extension out, then turn to snap in place. 1st In truth I would recommend it I like the plunger design, the seal is of great quality, I hate the old chain & flapper. We apologize again for experience that you have had and appreciate you taking the time to notify us of the situation. Insert the largest diameter into the largest gap in the space between the tabs of the unit and the overflow tube. If you could please reach out to our Product Support team at 800-523-5135 (option 2) or. seal stopped working in less than 2 months. 3. (function($) The second one has failed just short of six years and I now see that Danco has acquired MJSI and reduced the warranty to one year. Since I cant find anybody in my area that still carries this product line and Im told you folks have no repair parts, I guess Im just stuck with 2 of the 3 units leaking because of flat gasket or seals that look like they have the measles and not fixable.
Would continue to flush on its own. it makes whistle noise non stop, i had to turn off water valve, after water fills up, plz tell me how to fix it, this product is great, Good Morning Dilip, This means Ill never be buying another of these, as much as I like them. The flush actuator is actually controlled by braided steel cable impressive. She suggested I flush the fill valve to dislodge any debris (which I had already done), then she recommended I return the kit to the store and buy a new one as she believes my kit is defective. Good Afternoon Vincent, The cap will be difficult to pull the first time, but will come off. 0000003085 00000 n If you could please reach out to our Product Support team at 800-523-5135 (option 2) or [emailprotected], we would be glad to provide a replacement. Also, be sure to pull the zip tie up nice and tight (youll understand when you get to that part of the installation. Our Product Support team can be reached at 800-523-5135 (option 2) or if you prefer you can email them at, keep an eye out for those. If you could please reach out to our Product Support team at 800-523-5135 (option 2) or [emailprotected], we would be glad to provide a replacement. internal flapper) becomes insane. b.) Find stem and cartridge sizes with the StemFinder, Find the perfect part for your next project, Washing Machine Supply line Connector Hose, HydroClean Water-Saving Toilet Fill Valve with Cleaning Tube, HYR451T Water-Saving Toilet Total Repair Kit with Dual Flush Valve, HYR270 HydroRight Dual Flush Valve and Push Button Handle, WATER-SAVING DUAL FLUSH TOILET REPAIR KIT: Easily converts a standard toilet into a dual flush toilet that saves water by reducing the amount of water used with each flush. I kid you not 45 minutes, start to finish, including clean-up. We will pass along the issue you have encountered to our Engineering team and our Product Managers. 0000228996 00000 n Once adjusted properly, these things will absolutely save on your water bill. Everything was extra clean, not much to clean. Not the water saving I bargained for! Did so and no leaks. Unfortunately, every few minutes it releases a little water with a brief flushing sound. For more information see our, HYR270 HydroRight Dual Flush Valve and Push Button Handle. Im most likely going to go buy a different brand altogether. Simple adjustment for the mount of water used on the number 1 flush setting, for those who like a lot of pressure or for those more concerned with low-flow. I replaced all three toilets in my house to save more water in long run. I installed this dual flush valve and the Hydroclean fill valve in 3 toilets about 6 years ago. Do not flush for 60 minutes. If there is no damage to the gasket,replace the it and the piston assembly, and put the top blue cap back on to the valve I really want to love this product as the technology and application are ideal. If water level drops, repeat the steps above. Right now we have a hose clamp holding it in place and that is working better than without it. 2.Since this is not a brand new install, cRead Moreheck to make sure that the zip tie that holds the mounting bracket closed is still in place. Rate of flow on refilling allows you to adjust the pressure inside the tank with the twist of a knob. 0000142314 00000 n About a year ago I installed 2 of these in our home, along with 1 more in my sisters bathroom and all 3 had been working great. Ill update my review after its been in use a while. I have made sure to rush this through so you get a response ASAP! For more information go towww.P65Warnings.ca.gov. It has a plastic fitting that you hand tighten to hold it in place. $(document).on("click", ".read_more_705", function(){ I called technical support to see if there was anything else I could try before buying a new valve.
We do offer a 10 year warranty for the HYR460. Now a second unit is doing the sameRead More thing. CAN WE USE THIS FOR REPLACEMENT OF GEBERIT DUAL FLUSH TANK FITTINGS ( IMPULS 360 + IMPULS 290 ) ? 0000003131 00000 n Very frustrating to have a small, non-replaceable rubber gasket causing me to throw the entire unit in the trash. 1.Shut off the water to the toilet. I read the entire box before I purchased the Dual flush valve & Premium Fill valve it says it converts almost any toilet.
After seeing no obviRead Moreous issues, I wiped everything clean and reinstalled it, but it did the same thing. to the landfill, just because a gasket is worn. Check water level. i down loaded the installation instructions : it is missing the black rubber ring and the zip tie. About a week later the valve showed up at my door. flush valve and requires 10-inch minimum clearance from highest point of the flush valve opening to the inside of the tank lid; Note: Will NOT FIT Mansfield toilets and is not compatible, EASY NO-TOOLS REQUIRED INSTALLATION: Simple Drop-in installation without tools in less than 20 minutes with NO TANK REMOVAL required, BUILT TO LAST: Constructed of durable plastic and the Perma fit silicone seal is chemical resistant and will not warp. I went to the store where I bought them and they told me there are no replacement parts and so I bought another new unit, which after installing worked perfectly. The actual dual flush valve was a little more complicated but, honestly, not by much. Do the same with the piston assembly, moving the arm up and down to allow water through. I dont know if this is a common problem but I suspect the flapper to have became weak in a way that it now sticks to the seat or deforms too much under water weight so it gets stuck somewhere. 2nd There have been some comments on this & similar models about the Zip-Tie breaking after so long of use. Its a nice simple installation design that serves the purpose & is user friendly, it includes a rubber gasket that fits tightly over the refill tub & helps hold the plunger mechanism in place. However, this item is still under warranty. I gathered my tools andless than 45 minutes later I was not only done but had everything tested, my tools put away, and the packaging outside in the recycling bin. 0000183033 00000 n It stopped working two days ago. f the manual suggested removing everything (which required cutting the zip tie), re-seating against the blue dome gasket, and reinstall. d in to work.
We will pass it along to our engineering team so that they can look at the problem. The fill valves last less than the six years they were originally warranted for and cost 2.5 times as much as a FluidMaster equivalent. Next you snap on the top piece and youre basically done with this part of the install. Its still early, of course, but this was probably one of the fastest and easiest bathroom maintenance tasks Ive done in a long time. The button is a bit smaller than a door knob; maybe an inch and a half deep.
Any suggestions before I toss your new technology ? Designed for drop-in installation, the HydroRight is the only converter that can be installed in without tools and without having to remove the tank. my old American Standard 3.5 gallon toilet. I bought two sets of these for my home when they were sold by Blue Source/MJSI and had a SIX YEAR WARRANTY. 0000232597 00000 n Flush effectively. 1st The flushing mechanism: You have to hold the button in throughout the duration of the flush, you can release it once the bowl is empty however I foolishly assumed that once you pressed & released the button you were good to go; this is not the case. Pushing down too hard can tilt the unit and cause a leak. Why not put that on the front of the box? It seems like the flush valve might not be seating correctly. The video can also be found under the Support tab in the How To Center. For more information go towww.P65Warnings.ca.gov. I really want to love this product as the technology and application are ideal. The other one start auto flushing periodically. Will see how long this lasts. If you can see it bending, youve pushed too far. We use cookies to personalize content, utilize website traffic analytics & support our marketing initiatives. ishes flushing, the flush converter vibrates and makes a loud knocking sound. I followed the instructions to the letter. 0000003049 00000 n
0000241380 00000 n }) Remove the white piston assembly by lifting the float arm and rotating counter-clockwise until it unlocks, then lift it out. Our excellent Product Support team can be reached at 800-523-5135 (option 2), or if you prefer you can email them at. I do not recommend. By continuing to browse our site you consent to receive our cookies. cross your fingers.
I am half thru installing the device and then I read itI am frustrated obviously because of the wasted money and the wasted time. The technical support rep told me that I had already tried everything he would have suggested and offered to send me a new valve free of charge. and the (what I assume is a silicone) gasket on the bottom of the device. The fill valves last less than the six years they were originally warranted for and cost 2.5 times as much as a FluidMaster equivalent. We will send them your way when they are available. Just purchased this kit from HD. If you are not mechanically inclined then you should hire a plumber to install. I have two HydroRight dual-flush converters installed on the older toilets in my house: one was purchased in 2010 (made by MJSI) and the other was purchased in 2015 (a Danco-branRead Moreded model after they bought MJSI). Since that time my other one start having the same leaking problem, so I took this one out, looking to find some dirt or something between the big blue tapered silicone piece and the actual drain into the bowl, but like the first one, it was spotless, so put in back in and it still leaked. The second Full Flush button uses the normal amount of water for solids. c.) Simple independent adjustment for the Amount of water used on the number 2 flush setting, for those who like a lot of pressure or for those more concerned with low-flow. heck to make sure that the zip tie that holds the mounting bracket closed is still in place. The HydroRight Dual Flush Valve quickly and easily converts a standard toilet into a two-button, dual flush toilet saving a family of four more than 15,000 gallons of water per year by providing a choice between a full or reduced flush.
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