", "acceptedAnswer": { "@type": "Answer", "text": "
Log in to your account on hertz.com homepage and click My Account. timeout: 0, hertzGoldPlusImage : 'https://images.hertz.com/rentacar/e_member/misc/logo_hertz_goldplus_rev.png' htz.version = '9.5'; { "@context": "http://schema.org", "@type": "Corporation", "url": "https://www.hertz.com/", "name": "The Hertz Corporation", "logo": "https://upload.wikimedia.org/wikipedia/commons/thumb/8/8f/Hertz_Logo.svg/200px-Hertz_Logo.svg.png", "founder": "Walter L. Jacobs", "foundingDate": "1918", "tickerSymbol": "HTZ", "contactPoint": [{ "@type": "ContactPoint", "telephone": "+1-800-654-4173", "contactType": "customer service", "contactOption": "TollFree" },{ "@type": "ContactPoint", "telephone": "+1-877-826-8782", "contactType": "technical support", "contactOption": "TollFree" },{ "@type": "ContactPoint", "telephone": "+1-877-721-0013", "contactType": "sales", "contactOption": "TollFree" },{ "@type": "ContactPoint", "telephone": "+1-800-654-5060", "contactType": "roadside assistance", "contactOption": "TollFree" },{ "@type": "ContactPoint", "telephone": "+1-800-654-3131", "contactType": "reservations", "contactOption": "TollFree" } ], "sameAs": [ "https://en.wikipedia.org/wiki/The_Hertz_Corporation", "https://www.wikidata.org/wiki/Q1543874", "https://www.linkedin.com/company/hertz/", "https://www.facebook.com/hertz", "https://www.youtube.com/channel/UCUgK_nJ3mQoUxVA5_9TeL4g", "https://twitter.com/hertz", "https://www.instagram.com/hertz/", "https://www.nyse.com/quote/XNYS:HTZ"] }, Hertz Gold Plus Rewards > Overview > Frequently Asked Questions. Making a reservation or points transfer to a partner company does not count as rental activity.
" } }, { "@type": "Question", "name": "How can I get my Hertz Gold Plus Rewards points balance? listed below for details." } }, { "@type": "Question", "name": "How do I receive points for past rentals? What happened? See How do I receive points for past rentals? listed below for details. }; Click on My Account and select Print Membership Card.. ", "acceptedAnswer": { "@type": "Answer", "text": "No. However, you cannot transfer Hertz Gold Plus Rewards points for redemption toward an airline/hotel/Amtrak account in someone elses name (including, but not limited to, a spouse or domestic partner). Please keep in mind, you will still be responsible for any taxes and fees associated with the rental.
" } }, { "@type": "Question", "name": "Do I need an advanced reservation to redeem my points? }; buildId : '1658503036418', htz.idleCustomer = { customerAttempts: 0 Check the box that reads, Use my Hertz Gold Plus Rewards points. If your itinerary qualifies for a reward, youll see your options on the Review and Book page. * Currently available at our Atlanta, New Orleans, Charlotte, Detroit, Washington DC (Dulles) airport locations. We will roll out to 17 new locations in 2019. AnyDay Rewards are not subject to blackout periods and may be used during the busiest travel periods. overlayTitle: 'Search' Do my Hertz Gold Plus Rewards points expire? If both memberships are at least 72 hours old and have had at least one rental activity, transferred points are viewable on hertz.com within 24 hours of transfer. I even made a new reservation with another credit card in my file and it did the same thing. }; Account statements are available online : Can I view a sample of an Account Statement? There is no limit to the number of times points can be transferred to a spouse or domestic partner, or to the number of points being transferred as long as the points are available in the members account.Call the Rewards Desk at 1-888-999-4900 during the hours of 6:00 a.m. to 7:00 p.m. CT Monday through Friday and ask for a transfer of points.
" } }, { "@type": "Question", "name": "Will my points be returned if I cancel my reservation? ", "acceptedAnswer": { "@type": "Answer", "text": "To check your point balance online, log in to your account on hertz.com. There is no limit to the number of times points can be transferred to a spouse or domestic partner, or to the number of points being transferred as long as the points are available in the members account. back: 'Back', 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore Marriott Bonvoy Business American Express Card Reveals Enhanced Perks, JetBlue Finally Wins Spirit Over With $3.8 Billion Bid, Senators Want More Airline Accountability from DOT, Air Frances La Premire and Business Passengers Can Now Savor Michelin-Starred Menus, Airline Complaints Nearly Triple in Post-Pandemic Travel Rush, Low Pay, Poor Conditions Are Putting Airline Workers Under Stress, Says SEIU President, World of Hyatt Offers Double Points for Stays at MGM Properties in Vegas, World of Hyatt Offers AAdvantage Members Bonus Miles for Stays in 10 Cities, Choice Hotels to Buy Radissons U.S. Properties for $675 Million, Heathrow Asks Airlines to Stop Selling Flights, Sets Departure Cap, How Old MSY Found New Life as a Red Bull Skate Park, CDC Extends Face Mask Rule Through May 3, 2022, America Leads World in Busiest Airports List, TSA to Implement Gender-Neutral Screening Procedures, Experts Agree: Alcohol Should Stay Off Aircraft. } There is no fee for a Hertz Gold Plus Rewards membership.
" } }, { "@type": "Question", "name": "How do I redeem my points for a free rental day? url: 'as00.estara.com/fs/lr.php?onload=1&accountid=200106292623' Plus, enjoy faster reservations and returns. showAllExtras:false, errorCodes : '' displayMasterpassLogo:false })(window,document,'script','dataLayer','GTM-KTCL6ZR'); context: '/rentacar', Log in to your account on hertz.com homepage and click My Account. Your total balance will display next to the Use My Gold Plus Points link at the top of the page. hasError : false,A Gold Plus Rewards point may only be earned or redeemed on a completed rental. There is no fee for a Hertz Gold Plus Rewards membership. Please review your programs policies in our partnership section located here in the bottom half of the hertz.com homepage. ", "acceptedAnswer": { "@type": "Answer", "text": "
If a reservation which was booked with points is cancelled within 24 hours of booking, all points will be returned to the members account. targetPage: 'GPR_FAQs.jsp', Gold Plus Rewards points have no cash value. Then check the Hertz Gold Plus Rewards box and click Update.
If reserving by phone, tell the Hertz representative you would like to start earning Hertz Gold Plus Rewards points.
" } }, { "@type": "Question", "name": "Can I earn frequent flyer credit with my Hertz rental? What is the difference between AnyDay Rewards and Standard Rewards? Please find a sample here with key features to the statement. }, Ultimate Choice - Pick your car and go from our best fleet ever. Customer Relations looked into it and found that my Rewards Card was expired and that this should have been renewed automatically but wasn't for some reason. '/modify' : '', Hertz Valet - Take advantage of our terminal drive-back service at participating locations up to four times a year as a Presidents Circle member. ", "acceptedAnswer": { "@type": "Answer", "text": "Yes, as long as you request your Hertz Gold Plus Rewards points within six months of the rental return and you were a Hertz Gold Plus Rewards member at the time of the rental.
See How do I receive points for past rentals? (j,f); Will my points be returned if I cancel my reservation? htz.pageError = { No. ", "acceptedAnswer": { "@type": "Answer", "text": "
AnyDay Rewards are not subject to blackout periods and may be used during the busiest travel periods. ", "acceptedAnswer": { "@type": "Answer", "text": "
To request retroactive credit for Hertz Gold Plus Rewards points, log in to your Hertz Gold Plus Rewards account on hertz.com. However, a sales specialist will be able to see the transfer of points that same day and can apply the points to a future reservation. renderHtml:!false, What if Im missing Hertz Gold Plus Rewards points? }; j=d.createElement(s),dl=l!='dataLayer'? However, you cannot transfer Hertz Gold Plus Rewards points for redemption toward an airline/hotel/Amtrak account in someone elses name (including, but not limited to, a spouse or domestic partner). Then click My Account, followed by Use My Points. Click the Missing Points Request and complete the online form. To redeem points and reserve a car online, log in to hertz.com and make a reservation. The new reservation automatically booked GOLD CANOPY (at LAX). }; upgradeWarningShown : '' waitSeconds : 60 $3,000 car rental spend excluding taxes and fees. Call the Rewards Desk at 1-888-999-4900 during the hours of 6:00 a.m. to 7:00 p.m. CT Monday through Friday and ask for a transfer of points. Standard Rewards are available during all but the busiest travel periods and require fewer points to redeem than AnyDay Rewards. For further help, view these instructions. dialect: 'enUS', Freedom to choose any vehicle in the Presidents Circle section of the Hertz Ultimate Choice lot on the spot at no extra charge No additional driver fee for a spouse or domestic partner in the U.S. Access to exclusive and unforgettable experiences through Hertz+, Hertz Valet Take advantage of our terminal drive-back service at participating locations up to four times a year. Then click My Account, followed by Use My Points. For details, click Rewards Account Activity.
" } }, { "@type": "Question", "name": "Do my Hertz Gold Plus Rewards points expire? ", "acceptedAnswer": { "@type": "Answer", "text": "If both memberships are at least 72 hours old, transferred points are viewable on hertz.com within 24 hours of transfer. close: 'Close', Same credit cardand the expiration is next year. They corrected it immediately I have had zero problems since. TERRITORIES: United States, Bermuda, Canada, Mexico, American Samoa, Guam, Northern Marianas, Puerto Rico, St. Croix, St. John, St. Thomas
You can transfer Hertz Gold Plus Rewards points to a spouse or domestic partner who is also a Gold member permanently residing at the same address as the primary renter.
However, you cannot transfer Hertz Gold Plus Rewards points for redemption toward an airline/hotel/Amtrak account in someone elses name (including, but not limited to, a spouse or domestic partner). currency:'' Plus, enjoy faster reservations and returns.
Maybe drop them a quick e-mail and ask them to check. homeURL: '/rentacar' Mobile Gold Alerts - Know the car and where its located before you arrive, right on your phone. By logging into your account, you agree to our Terms of Use and Privacy Policy, and the use of cookies as described therein. Please keep in mind, you will still be responsible for any taxes and fees associated with the rental. To earn Five Star status, one of the following must be met within the specified 12-month period: *The qualifying rental count is based on rentals between January 1 thru December 31 of every year and will reset on January 1 of the following year. text: '',
For details, click Rewards Account Activity.. customizedLocation : false, Once he or she completes the application, you must wait 48 hours before calling the Awards Desk to transfer points. For details, click Rewards Account Activity.. //]]> htz.appInfo = { htz.eStara = { rmcPath : false ? ", "acceptedAnswer": { "@type": "Answer", "text": "
To view the 2022 AnyDay calendar click here < /a>.
< p > To view the International AnyDay calendar click < a href = \ "https://www.hertz.com/rentacar/misc/index.jsp?targetPage=2019_Anyday_Europe_Rewards.jsp\">here." } }, { "@type": "Question", "name": "Can I Transfer Hertz Gold Plus Rewards points?Your total balance will display next to the Use My Gold Plus Points link at the top of the page. See our full point cancellation policy here.
" } }, { "@type": "Question", "name": "How can I earn Hertz Gold Plus Rewards points? Dedicated Presidents Circle call center line. Rentals in Switzerland will earn points, but members cant redeem a reward there." } }, { "@type": "Question", "name": "Can I Transfer Hertz Gold Plus Rewards points? ssl: false, To check your point balance online, log in to your account on hertz.com. Can I earn bonus/promotional credit for past rentals? htz.content = {A Gold Plus Rewards point may only be earned or redeemed on a completed rental. Once rental is complete, you may call the Awards Desk to transfer points. systemId: 'IRAC', URL: 'https://hertz.force.com/care/htz_faqsearchwebform?pos=us&lang=en_US', Activity means a Gold Plus Rewards point was either earned or redeemed on a rental. Call the Rewards Desk at 1-888-999-4900 during the hours of 6 a.m. 7 p.m. CT Monday through Friday and ask for a transfer of points. Can I still get my Hertz Gold Plus Rewards points for that rental? Your total balance will display next to the Use My Gold Plus Points link at the top of the page. Our award-winning loyalty program offers you: Redeem points for exclusive travel activities through Hertz+. To request retroactive credit for Hertz Gold Plus Rewards points, log in to your Hertz Gold Plus Rewards account on hertz.com. htz.navigation = { It happened to me a few months ago and was nothing to do with credit card - and CS couldn't really explain what the problem was, but they managed to do whatever was needed to make reservations work with gold service again. rmc : false, To view the 2022 AnyDay calendar click here. ", "acceptedAnswer": { "@type": "Answer", "text": "
Benefits:
- Free access to Hertz Fast Lane powered by CLEAR at participating locations
- One-car-class upgrades at participating locations (subject to availability)
- 25% bonus on Gold Plus Rewards points on all qualified rentals
- Expedited vehicle pick-up at over 1,000 locations worldwide
- No stopping at the counter at over 50 airports
- Mobile Gold Alerts
- eReturn
- Freedom to choose any vehicle in the Five Star section of the Hertz Ultimate Choice lot on the spot at no extra charge
- No additional driver fee for a spouse or domestic partner in the U.S
- Hertz Gold Plus Rewards points for free rental days around the world
- Access to special and unforgettable experiences through Hertz+
To earn Five Star status, one of the following must be met within the specified 12-month period:
- 10 rentals
- $2,000 in spending car rental spend excluding taxes and fees
You can transfer Hertz Gold Plus Rewards points to a spouse or domestic partner who is also a Gold member permanently residing at the same address as the primary renter. The minimum age to join Hertz Gold Plus Rewards is 21, and age differential charges may apply. htz.idleCustomer.display = (htz.idleCustomer.retry && htz.config.pos == 'US'); ", Click Edit under Membership Details. Then check the Hertz Gold Plus Rewards, Click My Account followed by Rewards Account Activity., Here you will find your Gold Plus Rewards, One-car-class upgrades at participating locations (subject to availability), Expedited vehicle pick-up at over 1,000 locations worldwide, No stopping at the counter at over 50 airports, Freedom to choose any vehicle in the Five Star, No additional driver fee for a spouse or domestic partner in the U.S, Access to special and unforgettable experiences through Hertz+, $2,000 in spending car rental spend excluding taxes and fees, Confirmed one-car-class upgrades at participating locations. At the top navigation bar, click on "My account," and then "My Profile. Use your points in members-only online auctions for travel experiences, perks and more. deviceGroup: (document.documentElement && document.documentElement.clientWidth < 600 && true) ? partnerId: '', There is no limit to the number of times points can be transferred to a spouse or domestic partner, or to the number of points being transferred as long as the points are available in the members account.
How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status, By logging into your account, you agree to our, Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle. I had this problem early last year, I always got the same message and had to go and see the desk every time. }; (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': fullContext: '/rentacar', ", "acceptedAnswer": { "@type": "Answer", "text": "
Points do not expire if you have a Hertz Gold Plus Rewards rental activity in the prior 18 months. ", "acceptedAnswer": { "@type": "Answer", "text": "
The minimum age to join Hertz Gold Plus Rewards is 21, and age differential charges may apply.
" } }, { "@type": "Question", "name": "Will I be charged for Gold service after a year? There is no limit to the number of times points can be transferred to a spouse or domestic partner, or to the number of points being transferred as long as the points are available in the members account.However, you cannot transfer Hertz Gold Plus Rewards points for redemption toward an airline/hotel/Amtrak account in someone elses name (including, but not limited to, a spouse or domestic partner). ", "acceptedAnswer": { "@type": "Answer", "text": "
You must be a member of Hertz Gold Plus Rewards in order to earn points, and only members with an address in the following countries may participate:
- EUROPE: Belgium, Denmark, France, Finland, Germany, Ireland, Italy, Luxembourg, the Netherlands, Norway, Spain, Sweden, Switzerland, the United Kingdom
- NORTH AMERICA AND U.S. ", "acceptedAnswer": { "@type": "Answer", "text": "
Account statements are available online :
- Log in at hertz.com
- Click My Account followed by Rewards Account Activity.
- Here you will find your Gold Plus Rewards points activity for the current month and previous 24 months of points activity.
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