830 north saint mary's san antonio tx 78205

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830 north saint mary's san antonio tx 78205

2022.07.31
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830 north saint mary's san antonio tx 78205

Once a Houseman brought towels and changed 1 trashcan. more. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. moved. This lets us know our reviews come from real guests like you. This property has an ATM on site. In conclusion: nice rooms, fair rateslousy service. We have more than 70 million property reviews, all from real, verified guests. I have shared your review with our management to provide a better service in your future travels. Guests at San Antonio Hotel Indigo can swim in the outdoor pool or work out in the gym. Please ask the front desk and they can show you the way. I have shared your comments to our hotel management to address this immediately and I am confident they will take steps so this doesnt happen again. IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and guests can expect to see enhanced procedures, which may include: face covering requirements, various ways to reduce contact throughout the hotel, social distancing measures within public spaces and procedures based on local authorities guidance and/or advice. They did offer to cancel my reservation at no charge, but it was too late and would have been extremely difficult to find a new place at the last minute. Read more about possible travel restrictions before you go. Amenities are in all rooms unless noted otherwise. The front desk staff was pleasant, but about half of their promises were never realized - including a requested call from Amanda the manager (who "is really good about calling back", according to the staff). Way understaffed so check in took over 12 hourz. I know that this is not what you come to expect from a quality chain like ours. First the good things: beautiful building, right on the river. They eventually left the hotel but our night was ruined. The cafe staff won't acknowledge your presence. That evening I put it in the hall - it was in the hall for about 24 hours before being cleaned up. Pet fee is $50.00 up to two pets, Good afternoon! All rights reserved. Questions and answers should be property- or room-related. and also how much is breakfast? Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Yes, there is a pool on-site at the property. "Thanks Kevin! BUT our neighbours had a violent domestic dispute at about 2am, shouting and threatening to kill each other. Our hotel's local artwork showcases the area's symbolic bridges, while the outdoor pool, terrace and guest room balconies offer views of the river that shaped our neighborhood. Our hotel's local artwork showcases the area's symbolic bridges, while the, Plaza Wax Museum and Ripley's Believe It or Not, San Antonio Henry B. Gonzalez Convention Center, Guadalupe Cultural Arts Center Visual Arts Gallery, BW Premier Historic Travelers Hotel Alamo / Riverwalk, Home2 Suites by Hilton San Antonio Riverwalk, Wyndham Garden San Antonio Riverwalk / Museum Reach, Need sleeping rooms? The place looks nice, but Comfort Inn has better service. Yes some of our rooms have balconies and patios. Taxes and fees that are shown are estimates only. We will be charging room and tax plus $50 each night for incidentals. Hawthorn Suites Riverwalk, Hawthorn Suites San Antonio Riverwalk. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Please dont include personal, political, ethical, or religious commentary. All content should be genuine and unique to the guest. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Hotel Indigo San Antonio Riverwalk, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. I asked was this mentioned o written online or posted somewhere and no one would ord could answer You have to call for trash pickup, fresh towels, and we were without toilet paper!!!! You must show a valid photo ID and credit card upon check-in. You must show a valid photo ID and credit card upon check-in. Our event spaces host 80 guests, or venture out and hop aboard a water taxi right behind our hotel to meander downstream. Yes, guests have access to a pool and a fitness center during their stay. Hotel Indigo San Antonio Riverwalk, an IHG Hotel has been welcoming Booking.com guests since Dec 5, 2011 When we asked about getting breakfast or coffee we were told in no uncertain terms that they stopped serving @10:30am period. 2 - one morning we tried to order breakfast @10:33am. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Hi on the booking it says breakfast included. Booking not found double-check your booking number and PIN then try again. The TVs don't work, windows and balcony was filthy to say the least. I'm sorry to see the shortcomings affected your experience with us. Unfortunately, we didn't read the reviews prior to booking. The staff , the valet & the restaurant staff were that of a 5 star hotel, The hotel rooms was not what you paired for the , it need a lots of repair the door came off the hinges in the bathroom the balcony was so nasty you couldnt enjoy it for all the birds poop & spiders webs on the walls and windows. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. I sent you a separate message and hope you respond soon. 100 Lighting Way Secaucus, NJ 07094-3626 USA Telephone: (201) 902-2000, Hotel Indigo San Antonio Riverwalk Exterior. The staff was always pleasant, though not always helpful. This is the version of our website addressed to speakers of English in the United States. We are one of the most pet friendly hotels in San Antonio; our pets are as welcomed as our guest. Now the not-so-nice things: when we got to our room, there was a dirty glass tumbler from the bar in the luggage storage area - super gross. Your site was a huge success for me and I will definitely use it again. And then when we woke up in the morning, there was no regular coffee in the room. All rooms come with refrigerators and seating areas. Great stay!! If we find any, we delete them and, if necessary, take action against whoever is responsible. Yes with several caveats. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. To edit a review youve already submitted, contact our Customer Service team. At first I thought it was because of the amount of alcohol we had consumed. Very disappointed other ndigo Hotels I have been were of good quality. Coffee Maker dirty / AND no coffee. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Riverwalk. Only one coffee mug (2 beds) provided. Asked about: Queen Room with Two Queen Beds and Patio Get instant confirmation with FREE cancellation on most rooms! Error: The only way to leave a review is to first make a booking. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The staff was friendly, very helpful with area events and things to do in walking distance of the hotel. Complete with rude staff, sticky floors, semen and fecal bacteria. Own or manage this property? Is parking available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Conveniently located restaurants include The Original Blanco Cafe, La Boulangerie, and Guillermo's. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e.

Browse questions from guests for anything extra you want to know about the property. However, they are vastly understaffed right now. Service animals complying with ADA Title lll regulations are allowed.

However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. There's no capacity for cribs at this property. During check in they are more than happy to Inform you that you will have to pay $50 per day for parking! Are pets allowed at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? When booking more than 6 rooms, different policies and additional supplements may apply. This downtown San Antonio hotel is half a kilometer from The Alamo. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Need microwaves in rooms. Get the best deals without needing a promo code! food overpriced. Hotel Indigo San Antonio-Riverwalk, an IHG Hotel Features, 830 North Saint Mary's, San Antonio, TX 78205, Nice room, but some oversights on amenities, The room is cute and spacious, but there were some oversights that had us a bit irritated. Respect the privacy of others. Additional charges may apply. Bad service, dirty and lack of maintenance, looks old. We are 100% smoke free. Does Hotel Indigo San Antonio-Riverwalk, an IHG Hotel offer any business services? My husband had to walk to the front desk at 2am to ask for an extra towel. No maid service (2 night stay.) Check out time is 12nn based on the hotel's local time. Good location show map. Outdoor Pool8am-10pm. Best Regards, Jenilyn J Case Manager IHGService. Or even a acknowledgement of my concerns. Certain services and amenities may be reduced or unavailable as a result. The room smelled like weed and burning incense! Private parking is available at a location nearby (reservation is not needed) and costs USD 49 per day. I also messaged the Hotel Indigo Twitter account. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. The staff that is here is super gracious and working very hard, they just need more help! 1563710,1565870,1568250,1565670,1535640,1553180,1568250|3,1563710|6,1563880,1557080,1561630,1542630,1548020|4,1565080,1565870|4,1566560,1550830,1542720,1561220,1550830|3,1563710|2,1561950,1565870|2, Hotel Indigo San Antonio Riverwalk, an IHG Hotel (Hotel) (USA) Deals, San Antonio Missions National Historical Park, The Alameda National Center of Latino Arts and Culture, Personal or sensitive info (e.g. Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests. Copyright 2022 Northstar Travel Media, LLC. The hotel is sold out, but there's only been one cook working breakfast each day.

Spacious rooms, nice beds, and zero plumbing problems (plenty of hot water), and cold AC. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Thank you! This service may contain translations powered by Google. Reviews are most valuable when they are original and unbiased. Parking is right across the hotel and it is $20.00 a day, in and out parking and secured.

While our room was nice, the service throughout the hotel was terrible. Hello Will H, Thank you for choosing to stay with us and for sharing your experience with the accommodation. Can advisors add a surcharge to cover credit card fees? Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Very rude, no sorry for the inconvenience. I also sent you a private message to follow up and obtain more details. There was a problem loading the reviews. Not a single complementar drink while waiting even a bottle of water. During check out the "supervisor" could care less to address my concerns. Early check in may be available if requested at the front desk on the day of check-in. Please note that a maximum of 2 pets is allowed Please note, parking is valet only. Our upscale, beautiful boutique hotel is appropriately located on the Museum Reach of the world-famous River Walk. All sales final. Actual travel distances may vary. We only got refreshed linens twice in 5 nights. Cancellation and prepayment policies vary according to accommodations type. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). We have created a plan to improve our services and offers. I closed it and it creeped open. The location was also nice and within walking distance of the Alamo and some good restaurants and coffee shops. While I am glad that the room worked for you, I am sorry to learn that the level of service received from the staff fell below expectations. Hotel Indigo. "Super Friendly Staff Renovations were on the Extreme End.". if the writer is claiming to be someone else). The hotel is a 10 minute drive from the San Antonio Zoo and Aquarium. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. . Children 18 and above are considered adults at this property. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. You can locate the riverwalk by exiting our hotel, there you will find a staircase that leads you to the river and from there you can walk to the Aztec Theater. Please see our partners for more details. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Select dates to see this property's availability and prices. The one attendant referred her to the other attendant who said (while standing at the desk) I dont work at this desk. Below are the verified reviews from guests that we have booked recently: Worst run property ever. If so how many people? Good morning! Our upscale, renovated boutique hotel is appropriately located on the Museum Reach of the world-famous River Walk. We hope to welcome you back and provide you with an outstanding stay that you deserve! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Promotional content will be removed. As a standard practice, they only freshen your rooms every other day - this is not advertised anywhere: not on the website, not on the confirmation email, and not during check-in. Yes, there is a gym/fitness area available on-site at the property. I'm sorry to learn that your stay was not as comfortable as it's supposed to be because of the room upkeep and shortcomings in customer service. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Definitely NOT luxury! Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Do you allow cigar smoking either in the inside smoking area or at the pool area, are you pet friendly send how much to bring my pet. When it comes to fixing operational woes, perhaps no airline has as much at stake as Delta. Thank you for choosing us for your accommodation. Please enter the dates of your stay and check what conditions apply to your preferred room. 830 North Saint Mary's, San Antonio, TX 78205, United States of America Guests at San Antonio Hotel Indigo can swim in the outdoor pool or work out in the gym.

All rights reserved. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Our San Antonio stay at Hotel Indigo was disappointing. Although we have limited service hospitality, we strive to offer a seamless and relaxing stay. This turned out to not be the case. Warm regards, Oscar C. Case Manager IHG Service, Terrible dirty hotel with rude staff! All rooms come with refrigerators and seating areas. Approximate prices in DKK for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority. The staff at this hotel is very friendly and helpful. Your question will be published on Booking.com after it's approved and answered. Claim your listing for free to respond to reviews, update your profile and much more. When arrival room check in was at 3 pm, it was 4 pm and did not get a ETA on when the room might be ready, just a sit in the lobby we will let you know. ATM: Need cash?

Hotel chain/brand:

What are some restaurants close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Riverwalk access was close by and located on a quieter section of the. The staff was very helpful very nice very professional. Refrigerator (minimum cold) leaked water on floor. We've sent you an email so you can confirm your subscription. Please contact booking.com to book your reservation, Hello and good evening! Hotel Indigo San Antonio Riverwalk, an IHG Hotel takes special requests add in the next step! I have alerted the hotel management regarding your comments, and I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. The hotel backed right into the Riverwalk, the valet service although expensive was great! We have designated areas for smoking. The Hotel Indigo highlights above are subject to change without notice. athens franquicias franquiciasdemexico This property has taken steps to provide more sustainable and eco-friendly travel. WE HAD TO CLEAN OUR OWN ROOM. Which room amenities are available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Guests submit their subscores and their overall scores independently theres no direct link between them. * I know they appreciate your thoughts and I am confident they will take appropriate steps to ensure this doesn't happen. Yes, they have 2 meeting rooms that can support various table layouts. I have also sent you a private message regarding your experience. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Booking.com. Below are the meeting, banquet, conference and event spaces at Hotel Indigo San Antonio Riverwalk. Your current currency is Danish Krone, Choose your language. We complained to the concierge but weren't offered any compensation. Yes, our pool is currently open from 9am to 9pm. Banquet/Meeting Room rental discounted based overall Food & Beverage consumption. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. (There were no extra rooms available, so we were stuck in that room) I moved the dirty cup to the sink in the first day. Dear Melissa B, Your rest and comfort are paramount to us. Nearby attractions include Hopscotch (0.2 miles), Tobin Center for the Performing Arts (0.1 miles), and Vietnam Veterans Memorial of San Antonio (0.2 miles). Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. They're also applicable regardless of the comment's tone. Now the FB person wont respond either. Situated between financial and medical districts, the Hotel Indigo San Antonio River Walk hotel is a grand, Spanish-style villa located directly on the River Walk in our thriving arts community. Respect the privacy of others. The modern rooms feature 42-inch flat-screen cable TVs. No room service. The hotel is lovely, Our first room had a Juliet balcony and overlooked the River Walk. Booking.com does not accept responsibility or liability for any question or answers. If you stayed at this property through Booking.com, you can write a review. Asked for room to be vacuumed. LOL. Despite some of the services not meeting your expectations, I hope you choose IHG still on your future travels. Save on your reservation by booking with our discount rates at, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Protective screen or physical barriers in appropriate areas. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

What food & drink options are available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? If you booked through us and want to leave a review, please sign in first. how much will my card be charged for the card validation? This person calls an incorrect number belonging to my husband and when I call her back she plays phone tag, I left multiple messaged and still no return call. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. No parking $49 + tax per day. Are there any historical sites close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Thanks! Thank you. I am sorry that your stay was not satisfactory due to unforeseen events. This experience is absolutely not worthy of the "Hotel Indigo" brand - not luxurious, not attentive, mediocre service, at best. Late check out may be available if requested at the front desk during your stay. The room not very clean, mould in the corners of the bathroom, and lack of maintenance, scratched and old furniture. The hotel is in a complete disarray undergoing renovations. I wrote them on fb and was told that the general manager would reach out to me and I provided my direct contact info to include phone and email. Hello K5386RSdennism, Thank you for your stay and for taking the time to leave us feedback. River view rooms are available. The modern rooms feature 42-inch flat-screen cable TVs. A look at what went into Scenic Group's planning and execution of the sailings that include a visit to the Floriade flower show Summer reading assignment: Autobiographies by Chris Blackwell and J. Robert Harris reveal as much about the world as any travel Hotel Indigo San Antonio Riverwalk Cancellation Policy: 408 East Houston Street, San Antonio, TX 78205, 217 N St Mary's, San Antonio, TX 78205-2303, 207 N St Mary's St, San Antonio, TX 78205, 601 South St. Marys Street, San Antonio, TX 78205-3432, Operational woes could cost this airline the most, Here's how to add a credit card surcharge, A Floriade river cruise grows in the Netherlands, Uniworld Boutique River Cruise Collection, Hotels Near Popular San Antonio Attractions, San Antonio Botanical Gardens and Conservatory, Hotel Indigo San Antonio Riverwalk GDS Codes, Common Area Internet Access (High Speed & Wireless). Guests are required to show a photo ID and credit card upon check-in. All Rights Reserved. Hotel Indigo San Antonio-Riverwalk has rooms with hardwood floors, free Wi-Fi, and CD players. The hotel does not allow smoking on any of the patio's or balconies. We're near many of downtown's popular attractions, including the Alamo, with easy access to the Blue Line Trolley. and when they do the Director of food and beverage who happens to be filling in because they are short staffed will tell you he's not a bartender and the drinks. The remote was missing. Do not spend extra for this - you will have a better experience at Comfort Inn, or Holiday Inn. Room dirty / floors filthy. Ideally, we'd publish every review we get, positive and negative. Additional charges may apply. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The hotel is a 10 minute drive from the San Antonio Zoo and Aquarium. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Contributions should be travel related. Feel free to use the Hotel Indigo San Antonio Riverwalk meeting space capacities chart below to help in your event planning. *Priceline Name Your Own Price and Express Deals services are different from published price services. All material herein 1998-2018 priceline.com LLC, all rights reserved. How old do you have to be to book a room? We have people and automated systems that specialize in detecting fake reviews submitted to our platform. I shared your comments with hotel management. How to get to Hotel Indigo San Antonio Riverwalk, an IHG Hotel from San Antonio International Airport. There were all kinds of concerns, but they were either not interested in helping, or unable to help. There are more places to choose from in the, hawthorn suites san antonio, san antonio hawthorn suites. Best regards, Clayton G. Case Manager IHGService, Nice hotel but not a great experience This hotel says its on the river walk but it is a good 15min (pleasant) walk along the river to get to the main restaurant area/downtown The customer service was not great and the cleanliness was not as they promised - I wouldnt mind so much but there are signs everywhere saying they are 100% committed to cleanliness - but this was not our experience in the rooms/bathrooms. Hello Getaway02856951694, Thank you for choosing us and for taking the time to leave us a review! I asked for a manager and we'll let's say I'm still waiting! Every employee was helpful and professional. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Not as close as you can get to all of the "action", but we were okay with that. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. But it wasn't. Beds were made daily and fresh towels provided daily. The most helpful contributions are detailed and help others make better decisions. The San Antonio Art Museum and the Henry B. Gonzalez Convention Center are both 1.6 km from Hotel Indigo. yep this hotel does not clean your room during your stay! We were there 5 nights, asked for a room refresh 4 times, and received it twice (once without asking). Creating great memories is what we do best. 8 miles from San Antonio Airport; approximately $25 taxi expense, Fresca's Restaurant is open for Breakfast and Dinner. The hotel has a business center and 24-hour front desk. The pool could have been cooler. The San Antonio Art Museum and the Henry B. Gonzalez Convention Center are both 1 mile from Hotel Indigo. Hotel Indigo San Antonio-Riverwalk has rooms with hardwood floors, free Wi-Fi, and CD players. 2003-2022 Lexyl Travel Technologies, LLC. It took 45 minutes to get our scrambled eggs and toast. The flowers don't seem to be concrete - walking noises from the room above are very loud. Guests loved walking around the neighborhood! However, I am sorry to learn that we failed to deliver to that expectations due to the issues you have encountered during your stay. Exact hotel, airline and rental car company are shown only after booking. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. You can only leave a review within 28 days after check-out. Your current language is English (US), 830 North Saint Mary's, San Antonio, TX 78205, United States of America, Hotel Indigo San Antonio Riverwalk, an IHG Hotel, Hotel Indigo San Antonio Riverwalk, an IHG Hotel has been welcoming Booking.com guests since Dec 5, 2011, Queen Room with Two Queen Beds and River View, King Room - Hearing Accessible - Roll-in Shower/Non-Smoking, Lock in a great price for your upcoming stay. See more questions & answers about this hotel from the Tripadvisor community.